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AMT Datasouth 7200 User Manual

Amt datasouth atb printer user's guide 7200
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7200
ATB Printer
User's Guide
Part No. 111017 Rev. D

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Summary of Contents for AMT Datasouth 7200

  • Page 1 7200 ATB Printer User's Guide Part No. 111017 Rev. D...

  • Page 2: Table Of Contents

    Contents... Introduction... i 1. Before Using the ATB Printer ... 1-1 1.1 Checking the Package ... 1-2 1.2 Names and Functions ... 1-3 2. Operation... 2-1 2.1 Connecting the ATB Printer ... 2-2 2.2 Turning the Power On and Off ... 2-4 2.3 Loading the Documents ...
  • Page 3 (Page is intentionally blank) Operation Manual...

  • Page 4: Introduction

    FCC WARNING Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Operation Manual 7200 INTRODUCTION...
  • Page 5 7200 Product Safety This manual uses a variety of terms and symbols to ensure the safe operation of the product, help prevent hazards to yourself and others, and help prevent property damage. The following describes terms, symbols, and meanings used in this manual. Before reading this manual, please familiarize yourself with the terms and symbols below.

  • Page 6: Safety Considerations

    Do not block the air ventilation holes of the product. Blocking the vents accumulates heat inside the cabinet and can lead to product failure, heat, or fire damage. Do not install the product on an unstable or inclined surface. The product may fall and cause damage or injury. Operation Manual WARNING CAUTION 7200 INTRODUCTION...

  • Page 7: Caution Label

    7200 Caution Label This product comes with a caution label attached as described below. Operating Environment Location • Do not place the product in direct sunlight or near heating sources such as stoves or heaters. • Do not place the product in a dusty or humid environment.

  • Page 8: Space Required

    Space Required Operation Manual Back Right Left Front 8.3 in 9.8 in (250mm) 9.8 in (250mm) (210mm) Left 8.3 in 9.8 in (250mm) 9.8 in (250mm) (210mm) 7200 INTRODUCTION Right inches (millimeters)

  • Page 9: Dimensions And Weight

    7200 Dimensions and Weight • 8.3 inches (210mm) W x 21.6 inches (550mm) D x 15.0 inches (380mm) H • Less than 35.3 lb. (16 kg ) Temperature and Humidity Make sure that the following temperature and humidity conditions are met : •...
  • Page 10 Available Types The Sigma Data — 7200 ATB printer is classified into 2 types, i.e., Type B and Type D. Refer to the printer types listed below when reading this manual. Type Printing Method Type B Direct thermal only Type D...
  • Page 11 7200 NOTES (page is intentionally blank) viii Operation Manual...

  • Page 12: Before Using The Atb Printer

    7200 BEFORE USING THE S7200 Before Using the ATB Printer Operation Manual...

  • Page 13: Checking The Package

    7200 1.1 Checking the Package The ATB printer and accessories are packed in the same box. Carefully remove the printer and accessories from the box and packing materials, then check that the package contains all of the items needed for operation that are pictured below. The package also contains a warranty card and may have other information sheets.

  • Page 14: Names And Functions

    N — BIN 3 M — Interface connector (Host) HOST DOWNLINE Operation Manual 7200 BEFORE USING THE S7200 I — Thermal print head K — Power switch L — Power connector B — Cover lock E — Feed knobs F —...
  • Page 15 7200 1.2.2 Functions Names Operator panel Cover lock Inserter Output stacker Feed knobs BIN 1, BIN 2, and BIN 3 load knobs BIN 1 BIN 2 Thermal head Interface connector (downline) Power switch Power connector Interface connector (Host) BIN 3...

  • Page 16: Operator Panel

    — The ATB printer is sending or receiving data to or from the terminal, or is printing coupons. — An error or jam has occurred. (The buzzer sounds.) — The ATB printer is in TEST, SETUP, or CLEANING mode. 7200 BEFORE USING THE S7200 LEDs 16 columns by 2 rows Keys...

  • Page 17: Key Functions

    7200 Key Functions Each key has two different functions for different operating modes. Function indicated at the top Enabled in ONLINE or OFFLINE mode. Function indicated at the bottom Enabled in TEST, SETUP, or CLEANING modes. Functions ONLINE ONLINE ENTER...
  • Page 18 In OFFLINE (local) mode, pressing this key sets the ATB printer to CLEANING mode. ê ê Pressing this key selects the menu item or the setup value on the LCD panel. Automatic repeat when held down. 7200 BEFORE USING THE S7200...
  • Page 19 7200 NOTES (page is intentionally blank) Operation Manual...

  • Page 20: Operation

    7200 OPERATION Operation Operation Manual...

  • Page 21: Connecting The Atb Printer

    7200 2.1 Connecting the ATB Printer This section explains how to connect the ATB printer to the power supply and the terminal. 2.1.1 Connecting to a Wall Receptacle Ferrite Core IMPORTANT... The Ferrite Core must be attached to the AC Power Cord before the printer is connected to the wall receptacle.

  • Page 22: Connecting The Terminal

    A. Ensure that both the ATB printer and the terminal are turned off. B. Attach the communications cable to the RS-232 port located on the back of the ATB printer, labeled “HOST.” Then connect the cable to the terminal. HOST 7200 OPERATION...

  • Page 23: Turning The Power On And Off

    7200 2.2 Turning the Power On and Off After the ATB printer has been successfully installed and connected, turn on the power. Note! Turn on the terminal before turning on the ATB printer. Reverse the sequence when turning off the power.

  • Page 24: Loading The Documents

    The key cannot be removed in the OPEN position. C. Slowly open the first side cover (bottom right) as wide as possible. Side cover (bottom right) 7200 OPERATION Falling covers may cause injury. Do not take your hands off covers when open- ing and/or closing...
  • Page 25 7200 Side cover (top right) Magstripe (When loading a box) Document Orientation Magstripe Front end BIN 2 D. Slowly open the second side cover (top right) as wide as possible. E. Load the documents into the bin, with the magstripe facing up and the front end on the right.
  • Page 26 For BIN 2: Turn the yellow knob, labeled 2, counter-clockwise as shown on the Visual label. inspection window Note! Make sure that the documents do not touch each other in the visual inspection window. 7200 OPERATION...
  • Page 27 7200 H. Close the side cover (top right). I. Set the key to the OPEN position, and close the side cover (bottom right). J. Lock the side cover by gently pushing the side cover and turning the key counter-clockwise to the LOCK position.

  • Page 28: Setting Documents In Bin 3

    A. Open the box of documents and set it in the back of the ATB printer. Note! Do not remove the documents from the box. B. Set the documents as shown in the left figure. Magstripe Front end Documents 7200 OPERATION...
  • Page 29 7200 Side cover (top right) 2-10 C. Release the key lock for the side cover. Turn the key clockwise to the OPEN posi- tion. Note! The key cannot be removed in the OPEN position. CAUTION D. Slowly open the first side cover (bottom right) as wide as possible.
  • Page 30 (if the printer is turned on). If the printer is off, turn the knob a full turn. Note! Make sure that the documents do not touch each other in the visual Visual inspection window. inspection window H. Close the side cover (top right). 7200 OPERATION 2-11...
  • Page 31 7200 2-12 I. Set the key to the OPEN position, and close the side cover (bottom right). J. Lock the side cover by gently pushing the side cover and turning the key counter-clockwise to the LOCK position. Remove the key.

  • Page 32: Loading Documents Into The Inserter

    The ATB printer then draws the document in for printing. Note! Insert only one document at a time. Do not insert the next document before the previous document is ejected. Otherwise, a double-feed or paper jam occurs. Coupon 7200 OPERATION 2-13...

  • Page 33: Installing The Transfer Ribbon (Tt Only)

    7200 2.6 Installing the Transfer Ribbon (TT — Type D Only) Install the transfer ribbon according to the procedure below. The following operation is only used for thermal transfer. Transfer ribbon Protector Transfer ribbon Guide Ribbon loader 2-14 A. Take the transfer ribbon out of the bag and remove the protector.
  • Page 34 Note! Be careful not to let the ribbon insertion port catch the lead tape. 7200 OPERATION Falling covers may cause injury. Do not take your hands off covers when opening and/ or closing them.
  • Page 35 7200 Lock Transfer ribbon winding direction 2-16 G. Remove the ribbon loader. Squeeze the lock with your fingers to remove the loader. Note! Make certain that both ribbon cores are clicked on the pivots. H. Turn the ribbon take-up core in the direction of the arrow until the ink portion of the transfer ribbon is seen.
  • Page 36 Operation Manual 7200 OPERATION J. Set the key to the OPEN position and close the side cover (bottom right). K. Lock the side cover by gently pushing the side cover and turning the key counter-clockwise to the LOCK position. Remove the key.

  • Page 37: Changing Transfer Ribbons (Tt Only)

    7200 2.7 Changing Transfer Ribbons (TT — Type D Only) When the transfer ribbon needs replacement, the LCD panel displays a message. LCD Panel Display WARNING: END OF RIBBON Replace the transfer ribbon following the steps below: Side cover (top right)
  • Page 38 Pivots Treat used transfer ribbons as plastic waste. Operation Manual 7200 OPERATION D. Pinch both blue pivots to unlock and take out the used transfer ribbon. Note! It is normal for some unused transfer ribbon to be on the ribbon core.
  • Page 39 7200 NOTES (page is intentionally blank) Operation Manual 2-20...

  • Page 40: Daily Maintenance

    7200 DAILY MAINTENANCE Daily Maintenance Operation Manual...

  • Page 41: Cleaning The Atb Printer

    7200 3.1 Cleaning the ATB Printer This section explains the ATB printer components that need regular cleaning. Notes on Cleaning: Turn the power off and unplug the power cable before starting any cleaning procedure except when using the cleaning card! Only use water or neutral detergents, or isopropyl alcohol as specified.

  • Page 42: Cleaning The Magnetic Head

    • « LCD Panel Display INSERT CLEANING CARD Operation Manual 7200 DAILY MAINTENANCE A. Turn on the ATB printer. Press the ONLINE key to set the ATB printer offline (local mode). B. Press the CLEANING key. The ATB printer enters cleaning mode and the LCD...
  • Page 43 7200 Output stacker Cleaning card Repeat the cleaning procedure several times as necessary. C. Insert the cleaning card. Insert the cleaning card with the • instruction label on the card facing upward. • The LCD panel displays "Maghead Cleaning." while the ATB printer cleans the magnetic head.

  • Page 44: Cleaning The Thermal Head

    (quality of the paper media used, dusty atmosphere, etc.), you should clean the thermal head at least once every 5,000 documents. 7200 DAILY MAINTENANCE Avoid fire when using isopropyl alcohol to reduce the risk of burning.

  • Page 45: Cleaning A Platen Roller

    7200 3.1.4 Cleaning a Platen Roller Clean the platen roller when replenishing a bin with documents. Use a cotton swab moist- ened with isopropyl alcohol. Do not use thinner or benzene. Note! Be careful not to injure your hands if you clean the platen roller yourself.

  • Page 46: Cleaning A Carrier Roller

    5. To remove the sheet, turn the the cleaning sheet blue knob counter-clockwise while gently pulling the exposed sheet until the sheet completely exits the front of the printer. CAUTION 7200 DAILY MAINTENANCE Avoid fire when using isopropyl alcohol to avoid the risk of burning.
  • Page 47 7200 Bin and Cutter Blocks Upper knob — for cleaning stock bin roller Head position of the cleaning sheet The stock bin and burster rollers should be cleaned every 5000 documents or if printer performance degrades. The long, thin cleaning...

  • Page 48: Removing Paper Dust

    Although the cleaning frequency depends on the operating conditions (quality of the paper media used, dusty atmosphere, etc.), you should clean the dust tray at least once every year. 7200 DAILY MAINTENANCE...
  • Page 49 7200 NOTES (page is intentionally blank) Operation Manual 3-10...

  • Page 50: Troubleshooting

    7200 TROUBLESHOOTING Troubleshooting Operation Manual...

  • Page 51: Paper Jam

    7200 9.1 Paper Jam In the event of a coupon jam, a buzzer sounds and the LCD panel displays a message indicating the location of the jam. 4.1.1 Part Names Inserter block 4.1.2 Jam Locations and Corresponding Messages PAPER JAM:ZONE C...
  • Page 52 A, F, I, J A, G, I, J Unlock the cover before starting any procedure. Release the key lock on the side cover. Turn the key clockwise to the OPEN position. Note! The key cannot be removed in the OPEN position. 7200 TROUBLESHOOTING...
  • Page 53 7200 For a jam in BIN 1 For a jam in BIN 2 A. Slowly open the first side cover (bottom right) as wide as you can. CAUTION B. Slowly open the second side cover (top right) as wide as you can.
  • Page 54 Feed knob Operation Manual 7200 TROUBLESHOOTING 2. Turn the knob to return the jammed coupon to the bin area. 3. Pull the jammed coupon out and remove it. D. Remove the jammed coupon (cutter block) After the jammed coupon has been cut: 1.
  • Page 55 7200 Feed knob 2. Turn the feed knob to feed the jammed coupon to the magnetic block. (Go to Step E to remove the jammed coupon.) If the jammed coupon has NOT been cut: Feed 1. Use the knob for the appropriate bin knob AND the feed knob.
  • Page 56 Side pressure roller Operation Manual 7200 TROUBLESHOOTING 3. Pull the jammed coupon out of the input slot and remove the damaged coupon. E. Remove the jammed coupon from the magnetic block. 1. Insert your fingers into the hole on the...
  • Page 57 7200 The method varies depending on the location of the jammed coupon. When the jammed coupon is caught by the rollers shaded in the figure to the right: Printing block and output stacker block F. Remove the jammed coupon from the printing block and output stacker.
  • Page 58 Feed knob Operation Manual 7200 TROUBLESHOOTING When the jammed coupon is not caught by the rollers shaded in the figure: 1. Locate the blue feed knob labeled "Forward." 2. Turn the knob in the direction of the arrow to feed the jammed coupon to the magnetic block.
  • Page 59 7200 When the jammed coupon is in the shaded portion of the figure to the right: Feed knob 4-10 G. Remove the jammed coupon. (Inserter) Inserter (The rear end of the jammed ticket is on the blade.) 1. Locate the blue feed knob labeled "Forward."...
  • Page 60 Operation Manual 7200 TROUBLESHOOTING H. Close the side cover (top right). Falling covers may cause injury. Do not take your hands off covers CAUTION when opening and/ or closing them. I. Set the key to the OPEN position, and close the side cover (bottom right).

  • Page 61: Error Messages

    7200 4.2 Error Messages When an error has occurred in the ATB printer, an error message is displayed on the LCD panel. The error messages are listed in the table below. Error Message Error State WARNING: Indicates a relatively minor error, ex.

  • Page 62: Error Message

    Paper jam in the printing block. PRINTING BLOCK PAPER JAM:ZONE B Paper jam in the front inserter. INSERTER Operation Manual 7200 TROUBLESHOOTING Recovery Procedure Install the documents. Remove the void coupon. Remove the void coupon and clean the magnetic head. Verify that the coupon is properly inserted.
  • Page 63 7200 The following error messages are reference data. They concern a service engineer. E r r o r M e s s a g e E r r o r S t a t e ILLOGICAL The interface has an error.
  • Page 64 SCN reading error R E M O V E V O I D D O C . Operation Manual 7200 TROUBLESHOOTING R e c o v e r y P r o c e d u r e Contact a service technician.
  • Page 65 7200 NOTES (page is intentionally blank) Operation Manual 4-16...

  • Page 66: Appendix 1: Specifications

    7200 APPENDIX Appendix 1: Specifications A.1.1 Document Carrier Structure BIN 2 BIN 1 Output stacker BIN 3 Inserter Cutter block Printing block Magnetic block Document Carrier Structure Operation Manual APPENDIX-1...
  • Page 67 7200 A.1.2 Covers Open (swing down) the bottom right side cover first, then open (swing up) the top right side cover. You can insert the documents, change the ribbons (when TT is set), take out a jammed document, and perform cleaning and other tasks while the covers are open. The cover lock (key operated) is on the bottom right side cover.
  • Page 68 Important Note on the Side Cover As a measure of safety, this ATB printer cannot be operated while the side cover is open. Close the side cover and lock the cover with the key to print coupons. Operation Manual 7200 APPENDIX APPENDIX-3...
  • Page 69 7200 A.1.4 Bins and Feeder This ATB printer has 2 internal bins and a third external bin as standard. Each of them can contain documents for printing. The specifications of each bin are as follows: (1) Bins B i n N o .
  • Page 70 Face side up, leading side first out Available Available; approximately 10 documents before end Available Not available Refer to the transfer ribbon specifications 5,000 documents per roll (maximum, while multi-time printing) Thermal transfer (TT) Four stages available, set on the front control panel 7200 APPENDIX APPENDIX-5...

  • Page 71: Appendix 2: Consumables

    To order supplies, call the sales agent or company where the printer was purchased. A.2.1 Thermal Transfer Ribbon Always use a genuine Sigma Data — 7200 thermal transfer ribbon. The ATB printer may malfunction if any other kind of thermal transfer ribbon is used.
  • Page 72 AMT Datasouth Corp. Corporate Headquarters Charlotte Operation AMT Datasouth International 4765 Calle Quetzal 4216 Stuart Andrew Blvd. Unit B, Pinnacle 15 Camarillo, CA 93012 Charlotte, NC 28217 Gowerton Rd, Brackmills (805) 388-5799 PH (704) 523-8500 PH Northampton, NN4 7BW (805) 484-5282 FX...

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