BETCO GENESYS Series Troubleshooting Manual
Mid-size scrubber
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- Operator and parts manual (64 pages) ,
- Operator and parts manual (60 pages)
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Summary of Contents for BETCO GENESYS Series
- Page 1 E27200 E27400 E27300 E27500 GENESYS GENESYS SERIES SERIES 26", 28"and 32" ™ Mid-Size Scrubber TROUBLESHOOTING GUIDE 400 Van Camp • Bowling Green, Ohio 43402 Customer Service: 888-GO-BETCO • Fax: 800-445-5056 • Technical Service: 877-856-5954 • www.betco.com...
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Page 2: Table Of Contents
TABLE OF CONTENTS Specifications ..............................3 Introduction ..............................4 Recommended Service Parts ..........................5 Troubleshooting Insufficient water to scrub head ....................6 - 7 Poor water recovery ........................8 - 9 Machine will not turn on........................10 Machine is not cleaning properly ......................11 Vacuum motor will turn off .......................11 Electrical faults and possible causes ....................11 Scrub head will not run ........................12 Scrub head circuit breaker is tripped .................. -
Page 3: Specifications
SPECIFICATIONS Specifications GeneSys GeneSys GeneSys GeneSys 28ORB ™ ™ ™ ™ Productivity (sq. ft./hour) Up to 29,250 Up to 31,500 Up to 36,000 Up to 31,500 Cleaning Pad Width 26 in. 28 in. 32 in. 28 in. Pad / Brush Dimensions (2) 14 in. -
Page 4: Introduction
Operator’s Manual” and expands on it in detail, highlighting the corrective action. At the end of the manual is programing documentation from the GeneSys Operators manual for the Fortify options. ™ If further assistance is needed call Betco’s technical support team at 1-877-856-5954. -
Page 5: Recommended Service Parts
GENESYS RECOMMENDED SERVICE PARTS ™ PART # PART NAME DIAGRAM WEAR 28ORB OPTIONAL Stocked by Distributor ITEM PARTS & Service Company E29459 Static Strap FRAME E29449 Front Squeegee Blade 35in SQUEEGEE E29450 Rear Squeegee Blade 35in SQUEEGEE E28504 Front Squeegee Blade 40in SQUEEGEE E28502 Rear Squeegee Blade 40in... -
Page 6: Insufficient Water To Scrub Head
TROUBLESHOOTING: Insufficient Water to Scrub Head SOLUTION LEVEL Check the machine’s solution level in the solution tank by looking at the exterior clear sight hose. This is located on the operator’s left side of the machine. There should be a visual sign of solution. If no visual sign of solution is present, fill the solution tank to the desired level for operation. - Page 7 TROUBLESHOOTING: Insufficient Water to Scrub Head BOWL FILTER Solution restriction may be caused by a clogged screen in the filter in the solution delivery system. This is located just under the frame on the operator’s left side of the machine. 1.
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Page 8: Poor Water Recovery
TROUBLESHOOTING: Poor Water Recovery WATER RECOVERY TANK IS FULL Empty the recovered water in an approved location. DIRTY OR WORN SQUEEGEE BLADES Disconnect the vacuum hose from the squeegee. Remove the squeegee from the machine by loosening the 2 black knobs. Inspect the edge of the squeegee blades for wear and debris. - Page 9 TROUBLESHOOTING: Poor Water Recovery STUCK OR DAMAGED BALL FLOAT Dislodge the float balls if they are stuck or wedged in the cage. Replace assembly is it is damaged beyond repair. RECOVERY TANK LID IS NOT SEALING PROPERLY Inspect seal and replace if damaged. Reposition the seal into the groove if it has pulled out.
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Page 10: Machine Will Not Turn On
TROUBLESHOOTING: Machine Will Not Turn On FAULTY KEY SWITCH Check the wire connections of the key switch. This can be done by removing the 4 .25-20 x .5Lg hex drive bolts of the lower control board. Diagnose the key switch and replace if faulty. DISCHARGED BATTERIES Check wire connections at batteries and charger. -
Page 11: Machine Is Not Cleaning Properly
TROUBLESHOOTING: Machine is Not Cleaning Properly WORN PAD OR BRUSH Remove the pad and/or brushes, inspect and replace as required. Note: Make sure the correct pad and down pressure is being used for the cleaning application. 1. Low Pressure 60 lb. – Daily cleaning of normal soils. 2. -
Page 12: Scrub Head Will Not Run
TROUBLESHOOTING: Scrub Head will not Run FAULTY KEY SWITCH Lower the scrub head to initiate orbital or disk scrubbing action. Batteries are at a lower capacity than allowable: Charge machine. See page 10 for discharged batteries. CIRCUIT BREAKER FOR THE BRUSH/PAD MOTOR(S) IS TRIPPED Wait 5 minutes and reset circuit breaker. -
Page 13: Scrub Head Circuit Breaker Is Tripped
TROUBLESHOOTING: Scrub Head Circuit Breaker is Tripped INADEQUATE SOLUTION FOR APPLICATION Increase solution to scrub head. To reset circuit breaker, wait 5 minutes and push in circuit breaker button. Adjust to medium setting for solution. SELECTING DOWN PRESSURE Scrub head is set to heavy down pressure: Reduce the down pressure setting by one and retry scrubbing. -
Page 14: Genesys ™ Machine Will Not Drive
TROUBLESHOOTING: Scrub Head Circuit Breaker is Tripped WEAK CIRCUIT BREAKER The circuit breaker should not trip below its stated 30 Amp rating. Replace circuit breaker(s) if found weak and faulty. Part Number: E28954-00 Wait 5 minutes to reset circuit breakers TROUBLESHOOTING: GeneSys™... -
Page 15: Run Time Is Short
TROUBLESHOOTING: Run Time is Short BATTERIES ARE LOW ON WATER DIAGRAM A DIAGRAM B • Add water, never acid, to cells (distilled water recommended). • DO NOT OVER WATER. • For fully charged standard deep-cycle batteries, add water to the level of 1/8 below bottom of vent well (see diagram A below). - Page 16 TROUBLESHOOTING: Run Time is Short S.P.E. Elettronica Industriale tel.: 051982158 fax: 051981793 e-mail: speelett@tin.it : 05/03/12 IPSWITCH SETTING CBHD3 24V 25A B ETCO DIPSWITCH: SW1 CHARGING CURVE IUIa-ACD for Lead-acid (Wet) batteries IU0U-AGM FULLRIVER – Trojan AGM IUIUa-AGM DISCOVER IUIa-Gel for TROJAN Gel batteries Dipswitches are located behind the white label on the top side of the charger and next to the green led you will find 2 sets of dipswitches (SW1 and SW2).
- Page 17 TROUBLESHOOTING: Run Time is Short SELECTING DOWN PRESSURE 1. Low pressure: 60 lb. - Daily cleaning of normal soils. 2. Medium pressure: 120 lb. – Heavy soils or chemical-free finish removals. 3. High pressure: 180 - 185 lb. – Heavy soils, orbital finish removal or chemical stripping. LOW DOWN PRESSURE MEDIUM DOWN PRESSURE MEDIUM DOWN PRESSURE...
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Page 18: Down Pressure Switch Adjustment
TROUBLESHOOTING: Down Pressure Switch Adjustment DOWN PRESSURE SWITCH ADJUSTMENT Factory settings for low, medium and high are 60 lb., 120 lb. and 185 lb. The down pressure switches are located behind the front cover of the GeneSys™ machine. Switch location for low and medium down pressure is on the left side of machine. - Page 19 TROUBLESHOOTING: Down Pressure Switch Adjustment SCRUB DECK GOES DOWN AND COMES BACK UP IN DOWN PRESSURE 1 AND 2 The switch is not engaging when the deck goes down. Turn on the machine and put the deck in down pressure 3. Turn off machine. Loosen the three switch bolts with a 3/32”...
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Page 20: Fortify ™ Armor ™ Telemetry & Reporting
FORTIFY ARMOR TELEMETRY ™ ™ The Betco GeneSys™ machine has an optional ARMOR™ Telemetry unit ® that can monitor the machine through a cellular network. The ARMOR unit is capable of monitoring daily run times, charge times, charge cycles, maintenance needs, location, and if the machine has experienced an impact. -
Page 21: Fortify ™ Programmable Timer Lock-Out
TIMER LOCKOUT The Betco GeneSys machine has an optional lockout timer that can limit the time of day, and days, that the machine can be operated. Limiting the hours that the machine can function prevents unauthorized use while not interfering with productivity. The timer is located on the back panel of the machine and is protected from tampering by a metal plate. -
Page 22: Fortify ™ Bluetooth Battery Discharge Indicator
BLUETOOTH BATTERY GAUGE The Betco GeneSys™ machine has an optional Bluetooth Battery Gauge that can be ® accessed using a mobile device with a Bluetooth connection. This gauge indicates the current charge of the batteries and hours that the machines deck motors have operated. It is also capable of tracking the battery pack’s voltage, amp draw, charge cycles, discharge... -
Page 23: Recommended Maintenance
GENESYS RECOMMENDED MAINTENANCE ™ SYSTEM REFERENCE SECTION DAILY WEEKLY MONTHLY SIX MONTHS CONTROL PANEL INSPECT ALL CONTROLS AND HARDWARE FOR PARTS DIAGRAMS SECURITY & SERVICEABILITY VERIFY PROPER OPERATION OF ALL CONTROLS SOLUTION DISTRIBUTION VERIFY SOLUTION FLOW AND ADJUSTMENT SOLUTION DISTRIBUTION OPERATION CLEAN AND INSPECT INLINE FILTER SOLUTION DISTRIBUTION... -
Page 24: Warranty
Service Distributor. If the original part is returned within the warranty policy period from date of delivery for inspection by Betco and is found to be defective the owner will be credited for the cost of replacement parts plus shipping and handling.
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