Scanner Problems - Epson Expression 1600 User Manual

Uninstall and reinstall your
software. See the instructions for
uninstalling software beginning on
page 125.

Scanner Problems

The light doesn't
READY
come on, or flashes . . .
Check the scanner power cord.
Make sure the power cord is
securely plugged into the scanner
and the power outlet, and that the
scanner is turned on.
Check that the power outlet is
working and provides sufficient
power for the scanner.
If you're using a transparency unit
or automatic document feeder and
both the
READY
lights are off, make sure your
installed option is closed (lying flat
against the document table). Also,
make sure the automatic
document feeder doesn't have a
paper jam and isn't out of paper.
The scanner doesn't scan your
image . . .
Make sure the scanner is ready to
scan. Wait until the
stops flashing and remains on.
and
ERROR
light
READY
Check your image source
setting. Make sure you selected
EPSON TWAIN Pro (or EPSON
TWAIN Pro Network).
Run the scanner test to make sure
the scanner is communicating
with your computer. For
Windows 98, see "Testing Your
Scanner's Operation" on page 24.
For Windows 95 or NT and
Macintosh, open the EPSON
TWAIN Pro window (or EPSON
TWAIN Pro Network window)
and click the button.
Test
Make sure you have enough
memory to scan your image. If
you're scanning a large image or
scanning at a high resolution, try
closing other programs before you
scan. If you have a Macintosh, try
increasing the memory of the host
application. If your computer still
doesn't have enough memory to
process the image, try scanning at
a lower resolution, or select part of
the image to scan.
If you're using a network scanner,
the scanner may have timed out.
Check the time out setting on the
EPSON TWAIN Pro Network
window and increase the value, if
necessary.
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