Solving Problems; Checking For Software Updates; Problems And Solutions - Epson Stylus CX9400Fax Series Quick Manual

Solving Problems

Check the messages on the display screen to diagnose the cause of most problems.
You can also check the basic troubleshooting suggestions beginning on page 38 or
see the on-screen User's Guide for more detailed help.

Checking for Software Updates

Periodically, it's a good idea to check Epson's support website
for free updates to your Epson CX9400Fax Series software.
Open your on-screen User's Guide and select
Latest Software
epson.com/support (U.S.) or epson.ca (Canada).
With Windows, you can select
printer settings window. You can also click
, select
Programs
. Also select
Update
Scanner Driver Update

Problems and Solutions

Check the solutions below if you're having trouble using your all-in-one.
Note:
If the screen is dark, the CX9400Fax Series is in sleep mode to save power. Press any
button (except the P On button) to wake it up.
Printing and Copying Problems
■
Make sure your paper is loaded printable side up (usually the whiter, brighter,
or glossy side). Load it short edge first, and against the right edge guide. Don't
load paper above the arrow mark inside the guide.
38
Solving Problems
or visit Epson's support website at
Driver Update
, and click
EPSON
and click
EPSON Scan
.
Download the
on the
Maintenance
or
Start
EPSON Stylus CX9400Fax Series Driver
EPSON Stylus CX9400Fax Series
tab in the
, select
Programs
or
All