Ingenico Move 5000 Quick Reference Manual page 2

REFUND
IMPORTANT NOTE: Refunds must be run in the same
method that the Sale was run. Credit Refund for Credit,
Debit Refund for Debit, EBT Refund for EBT.
TERMINAL DISPLAYS: ACTION:
Press F1 to access
MAIN MENU
Select Return
MAIN MENU
Enter Clerk Key in Clerk Password (1101),
Password then press Enter
Return Select Credit, Debit or EBT
CREDIT RETURN Key in the amount of the refund,
Enter Amount then press Enter
CREDIT RETURN
Swipe, tap or insert the card
Insert/Tap/Swipe
If prompted, key in Original Batch
CREDIT RETURN
# associated with the original
Original Batch #
sale, then press Enter
If prompted, key in Original Item
CREDIT RETURN
# associated with the original
Original Item #
sale, then press Enter
If prompted, enter in the PIN
Amount: $X.XX
number for the EBT or Debit card,
Enter PIN
then press Enter
Terminal reaches out to
<Authorization> Host for Authorization and
prints a Receipt.
Customer Copy If desired, select Yes
Yes No to print Customer Copy
VOID
TERMINAL DISPLAYS: ACTION:
Press F1 to access
MAIN MENU
MAIN MENU Select Void
Void Key in Clerk Password (1101),
Enter Clerk Password then press Enter
Select BRIC
VOID Menu
Key in the last 4 alphanumeric
Enter Last 4 of BRIC characters of the BRIC from the
receipt, then press Enter
<Transaction Details>
Select Accept
Cancel Accept
Terminal reaches out to
<Authorization> Host for Authorization and
prints a Receipt.
Customer Copy If desired, select Yes to
Yes No print Customer Copy
IMPORTANT NOTE:
charged for full wireless connectivity capabilities. If the
terminal is low on battery, these steps may not resolve
your connection issues. In that case, place the Terminal on
the charger until it is sufficiently charged.
TERMINAL DISPLAYS:
MAIN MENU
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Sale
Return
Void
ADMIN MENU
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Reports Menu
Server Menu
Batch Menu
GPRS MENU
APN
Username
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Password
Repair
GPRS MENU
( ) GPRS Disconnect...
Enabling GPRS...
Connecting GPRS...
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Repair Failed! No
Signal!
Repair Successful
GPRS Connected!
IMPORTANT NOTE:
TERMINAL DISPLAYS:
( )
MAIN MENU
Close Batch and
Deposit Funds?
( )
Yes
BATCH TOTALS
< $X.XX >
Cancel
Settle (Primary)
GPRS REPAIR
The Move5000 must be sufficiently
ACTION:
Press F1 to access
MAIN MENU
Scroll down and select
Admin Menu
Select GPRS Menu
Select Repair
Terminal will disconnect, re-
enable and re-connect GPRS
If Repair Failed, it is likely that
your signal strength is not strong
enough to connect to the GPRS
network. Please move to another
location to get better signal
OR
strength.
If Repair Successful, the terminal
is connected to the GPRS
network and ready to process.
BATCH SETTLEMENT
This must be done daily
to receive funding.
ACTION:
Press F1 to access
MAIN MENU
Select Settlement,
Select Yes
No
Select Accept
Accept
Terminal prints a
Settlement Report.
WIFI NETWORK SETUP
The following steps outline how to connect
the Move5000 to a new WiFi Network.
TERMINAL DISPLAYS: ACTION:
Press the Functions
button (
Password Required Enter 3303 and then
Enter Manager Password press Enter
TSA
Select Control Panel
Control Panel
EPXPay
Applications Reports
Software Management
Select Terminal Settings
Terminal Information
Terminal Settings
General Settings
Human Interface Select
Eco Mode Communication Means
Communication Means
Bluetooth
WiFi
Mobile Networks
Select WiFi
Ethernet
Modem PABX
Modem Settings
Switch On Select Switch On
Switch Off
Scan Networks
Select Scan Networks
Status
Advanced Options
The scan will result in a list
of networks being displayed.
Scanning...
Select the appropriate
network from the list.
Enter the WiFi network
WiFi Password
profile's password,
Enter Password:
then press Enter
This message displays if
New Profile
the terminal successfully
OK
connects to the WiFi network.
Switch Off
Press the Cancel button
Scan Networks
to return to the EPX home
Status
screen.
Advanced Options
FOR SUPPLIES
For supplies please visit www.paymentshub.com.
Scan QR Code for Payments Hub website.
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