Oki B930dn User Manual page 51

SYMPTOM REASON/ACTION
Paper cannot be Is the paper correctly set? Load the paper correctly. For labels,
fed. transparencies, postcards or envelopes, fan them well first to allow air
to enter between each sheet before loading. Load special media in the
Paper jam.
appropriate trays.
Multiple papers are
See "Setting media types" on page 18.
fed.
Is the paper damp? Replace with paper from a new ream.
Papers are fed at an
angle.
Is the correct type of paper used? Load the correct type of paper.
Paper is wrinkled.
See "Usable Paper" in the Reference Guide.
Is the paper tray set correctly? Push the paper tray completely into the
printer.
Is the printer placed on a flat location? Place the printer on a flat stable
surface.
Are the paper tray guides set in the correct positions? Set the length
guide and width guide in the correct positions.
See "Loading paper" on page 28.
Have you printed any picture postcards? Clean the feed roll.
Papers are fed in more than 1 sheet at a time. Fan the paper to be
loaded and load again. Replenish paper only when the paper tray is
empty.
The fuser may be at the end of its life. Replace the fuser (in the
maintenance kit).
Envelope is Envelopes can get wrinkled depending on the type used. Open the MPF
wrinkled. (tray 5) of this printer and adjust the length and width guides to fit the
envelope type correctly.
page 19.
Strange noise. Is the printer placed on a flat location? Place the printer on a stable
surface.
Is the paper tray set correctly? Push the paper tray completely into the
printer.
Are there foreign objects inside the printer? Switch off the power and
remove any foreign objects inside the printer. If the object cannot be
removed unless the printer is disassembled, contact service.
See "Replacing the fuser unit" on page 60.
See "Loading and printing on envelopes" on
The wrinkles can be reduced.
Troubleshooting > 51