Returning A 2201 For Service; Standard 2201 Features - NorthStar 2201 Installation Manual

SECTION ONE Introduction
Returning a 2201
for service
Before returning the
2201 to the Northstar
factory, it is critical
that you first obtain a
Return Materials
Authorization (RMA)
number from the
Northstar Service
Department. If you
purchased the 2201
through a dealer, to get
an RMA number, call
the dealer with the
2201 serial number .
The serial number can
be found on the rim of
the pod near the
Northstar logo.
Shipments without a
proper RMA number
will not be accepted!
Standard 2201
features
Page 6
The 2201 is covered by a two-year, hardware-only warranty. In
summary, this states that if the 2201 is returned to the
Northstar factory by the owner or dealer during the warranty
period, Northstar will repair or replace, free of charge, any part
found to be defective due to faulty materials or workmanship if
the system has been properly installed and hasn't been abused.
See the Limited Warranty Policy at the front of this manual for
further details. The only cost to the owner will be the one-way
shipping charges and any associated charges that may be
imposed by the dealer. If you have overnight or second-day
shipping requirements, before shipping the 2201 please call
Northstar for turnaround time, freight charges, and payment
arrangements.
The 2201 should be shipped only in a properly designed carton
with packing material. Please reference the RMA number on the
outside of the shipping carton. Shipments to the Northstar
factory should be sent to the following address:
The 2201's standard features include the following:
• self-contained 12-channel L1 GPS/WAAS Pod
antenna-receiver
•
10 parallel GPS channels for "all-in-view" satellite tracking
•
2-channel WAAS reception
• Northstar proprietary binary data-output format (2201
binary only)
•
NMEA 0183 data-output format (2201/NMEA only)
•
remote power on/off capability
• accepts SC104 differential corrections via RS232 port
• fully automatic operating modes; no user intervention
required
•
WAAS accuracy <3 meters 2dRMS
• 1-Hz data rate
•
50-foot (15 meters) data/power cable
Northstar Technologies, Inc.
Service Department
30 Sudbury Road
Acton, MA 01720 USA
2201 INSTALLATION MANUAL, Revision B