DSPM Defender Micro Elite Maintenance Manual page 33

SW724 Extended On-Site Warranty 24Hr/day 7Days/week Except Holidays
✽ This Extended Warranty Plan is to be purchased while the equipment is still under current warranty coverage, or
after approval by DSPM and a Certification Inspection by DSPM.
✽ This plan covers all replacement parts and labor including travel time and expenses for all emergency calls to ser-
vice the unit. All service calls will be made Seven (7) days a week exception of the DSPM's designated holidays.
✽ If the Customer requests remedial maintenance outside of the contracted coverage or preventive maintenance,
DSPM will provide this service. This service will be charged to the Customer at DSPM's standard hourly rates in
effect at the time of the service, and will be subject to an available field engineer.
✽ DSPM will provide all replacement parts for parts that are found defective during emergency service calls. If Re-
placed parts are used from any Customer-spare parts kit, DSPM will replace them to the Customer-owned spare
parts kit with no charges to the Customer.
✽ DSPM will include installation of any changes for safety reasons and at DSPM option, install any factory enhance-
ments and upgrades, and reliability changes or improvements during the emergency service call. Uninterruptible
Power Systems (UPS) and Emergency Lighting Inverter's batteries are NOT warranted under this plan unless speci-
fied. DSPM will provide the maintenance and testing for the batteries at DSPM's the hourly rates in effect for DSPM.
DSPM unless specified otherwise, will NOT provide Battery replacements but will assist the customer in the replace-
ment of the batteries through the battery manufacturers warranty.
SW36 Extended On-Site Warranty 24Hr/day 7Days/week including Holidays
✽ This Extended Warranty Plan is to be purchased while the equipment is still under current warranty coverage, or after
approval by DSPM and a Certification Inspection by DSPM.
✽ This plan covers all replacement parts and labor including travel time and expenses for all emergency calls to service
the unit. All service calls will be made Seven (7) days a week exception of the DSPM's designated holidays.
✽ If the Customer requests remedial maintenance outside of the contracted coverage or preventive maintenance,
DSPM will provide this service. This service will be charged to the Customer at DSPM's standard hourly rates in
effect at the time of the service, and will be subject to an available field engineer.
✽ DSPM will provide all replacement parts for parts that are found defective during emergency service calls. If Re-
placed parts are used from any Customer- spare parts kit, DSPM will replace them to the Customer-owned spare
parts kit with no charges to the Customer.
✽ DSPM will include installation of any changes for safety reasons and at DSPM option, install any factory enhance-
ments and upgrades, and reliability changes or improvements during the emergency service call. Uninterrupt-
ible Power Systems (UPS) and Emergency Lighting Inverter's batteries are NOT warranted under this plan unless
specified. DSPM will provide the maintenance and testing for the batteries at DSPM's the hourly rates in effect for
DSPM. DSPM unless specified otherwise, will NOT provide Battery replacements but will assist the customer in the
replacement of the batteries through the battery manufacturers warranty.
Title: Micro Elite Maintenance's Manual
Title: Micro
05 33
Doc No.: #074-1005-02
Doc No.: 018-1000-02
Description: Emergency Lighting Inverter User's Manual
Description: Emergency Lighting Inverter User's Manual
Rev: NR
Date: 02/26/2022
Rev: NR
Date: 07/26/2016
Phone : 1.877.DSPM.POWER
Phone : 1.877.DSPM.POWER-1.877.377.6769
Fax: 909.930.3335
Fax: 1.877.DSPM.POWER-1.877.377.6769
Website:
www.dspmanufacturing.com
Website: www.dspmanufacturing.com
E-Mail:
techsupport@dspmanufacturing.com
E-Mail: techsupport@dspmanufac-
- 1.877.377.6769