Table 5 Common Error Messages - Nortel BayStack 100-S Install Manual

96 Appendix C Troubleshooting and error messages
Table 5
running Install or Setup. Message numbers vary and an "x" is used in place of the
error message number in this table.

Table 5 Common error messages

Error type
Cannot find the unit
Note: There is a possible
problem if the Waiting for
Instant Internet unit to
restart message is
displayed longer than one
minute.
Error messages or Install
waits for longer than 1
minute
Connection problems
209226-B
describes error messages you might see when you are connecting or
Errors
• Install is searching for
units
• No Instant Internet units
found
• Error 'x' contacting unit
• Error 'x' reading
configuration
• Error 'x' saving
configuration
• Error 'x' saving
'filename' script file
• Error 'x' saving
registration file
• Error opening service
file
• Error saving password
• Waiting for Instant
Internet unit to restart
(Status: 'x')
Error testing name server
Solutions
Check that:
• Your workstation and the Instant Internet unit
are on the same local network.
• The cables are connected properly.
• You waited for LED 2 to glow amber before
you began the installation.
If you think you corrected the problem:
• Cancel the installation and then run Install
again.
If Install still cannot locate the unit:
• Restart the workstation, restart the unit and
wait for LED 2 to glow amber, and run
Install again.
• Check that all cables are connected properly.
• Restart the unit.
• Restart the workstation.
Use the DIP (Configuration) switches to set the
unit to factory defaults and run Install again. For
details, refer to the hardware manual for your
unit.
• Verify that you have entered the correct name
server information.
• Try another name server or wait several
minutes and try again.
• Run Setup and test the connection.
"Testing the connection to the Internet" on
page 99.
See