Ricoh IM 550F Field Service Manual page 211

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2.Installation
Code
-
Inquiry registration attempted without acquiring
12002
Request No.
-
Attempted registration without executing a
12003
confirmation and no previous registration.
-
Attempted setting with illegal entries for
12004
certification and ID2.
-
@Remote communication is prohibited. The
12005
device has an Embedded RC gate-related
problem.
-
A confirmation request was made after the
12006
confirmation had been already completed.
-
The request number used at registration was
12007
different from the one used at confirmation.
-
Update certification failed because mainframe was
12008
in use.
-
The ID2 in the NVRAM does not match the ID2 in
12009
the individual certification.
-
The certification area is not initialized.
12010
Error Caused by Response from GW URL
Code
-2385 Other error
-2387 Not supported at the Service Center
-2389 Database out of service
-2390 Program out of service
-2391 Two registrations for the same mainframe Check the registration condition of the mainframe
-2392 Parameter error
-2393 External RCG not managed
-2394 Mainframe not managed
-2395 Box ID for external RCG is illegal.
-2396 Mainframe ID for external RCG is illegal.
-2397 Incorrect ID2 format
-2398 Incorrect request number format
SP descriptions
SP5-816-201 (Remote Service: Regist Status DFU(SSP))
Displays a number that indicates the status of the @Remote service device.
0: Neither the registered device by the external nor embedded RCG device is set.
200
Meaning
Meaning
Solution/ Workaround
Obtain a Request Number before
attempting the Inquiry or Registration.
Perform Confirmation before
attempting the Registration.
Check ID2 of the mainframe.
Make sure that "Remote Service" in
Settings is set to "Do not prohibit".
Execute registration.
Check Request No.
Check the mainframe condition. If the
mainframe is in use, try again later.
Check ID2 of the mainframe.
Initialize the certification area.
Solution/ Workaround
Check the ID2 of the mainframe.
Check Request No.

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