Ricoh IM 550F Field Service Manual page 765

8.Smart Operation Panel G2.5
Error
Code
215-04 Installation of an application that cannot be installed for the Basic model was attempted.
221 The system cannot stop the application for the update or uninstallation.
222 The signature is not authentic.
235 The signature is not authentic.
* If the model information (type or model) does not match, even if SC215-03 does light up at the time of
installation, the error message may appear the next time the machine is started. The message shows
the model/version information of the correct firmware and that of the installed firmware. This can be
restored by updating the firmware to the version with the correct model information.
Errors that occur during update from the eDC Server
Example of an error code display
XXX (3 digit error)
Error
code
101 Server connection error
102 Signature verification error
103 License error (for example, the product key was keyed in wrongly)
215 Dependency check error
Displayed when the control panel firmware version does not meet the installation
requirement of the application.
Example: The firmware version of the control panel is 1.02 and you attempted to install an
application that requires firmware version 1.03.
20X Other errors
•
An additional 3-digit code may be displayed to indicate the details. Example: 101-805
XXX -XXX (3 digit-3 digit error)
754
Explanation
Explanation