CAMBRIONIX SyncPad54 User Manual
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Summary of Contents for CAMBRIONIX SyncPad54
- Page 1 SyncPad54 User Manual *Please note this product has been discontinued © 2023-02 Cambrionix Ltd. All rights reserved.
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Page 2: Table Of Contents
1. Table of Contents 1. Table of Contents 2. Your SyncPad54 at a glance 2.1. Key Features 3. Safety 3.1. Signal word panel 3.2. Safety alert symbol 3.3. Pictograms 3.4. Product modification 3.5. Power supply 3.6. Storage and Installation 4. Getting Started 4.1. - Page 3 7.7. Software troubleshooting 8. Disposal 9. Returns and Damaged Products 9.1. What if my order arrives with an issue? 9.2. What happens after I have requested a Return? 10. Compliance and Standards 11. Terms and Conditions SyncPad54 Page 2 of 28...
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Page 4: Your Syncpad54 At A Glance
For the SyncPad54, a host will need to be connected to the hub before initial charging will take place; once the hub is up and running, you will not need a host connected unless you power cycle the hub, in which case a host will need to be connected for the initial power-up. -
Page 5: Safety
To avoid injuries and damage, observe the safety instructions in the user manual. This manual has been arranged to follow the IEC/ICEE 82079-1 standard. This is to facilitate the easier understanding and location of information relating to the SyncPad54. Any errors or omissions can be reported using our support ticket system (seeHelp and Support). -
Page 6: Safety Alert Symbol
Mandatory regulation 3.4. Product modification Cambrionix products are designed and manufactured to meet the requirements of UK and international safety regulations. Modifications to the product could affect safety and render the product non-compliant with relevant safety standards, resulting in injury or damage to the product. -
Page 7: Power Supply
Do not bend or pull the power cord with excessive force. Do not use a power supply that exceeds the power supply specifications within this manual 3.6. Storage and Installation This section describes safety precautions you must follow when installing and storing your SyncPad54. SyncPad54 Page 6 of 28... - Page 8 Do not place the power cord near heat sources. Connect the plug only to an earthed socket. CAUTION Damage to your Cambrionix product may occur Operate the product only in an environment where the ambient temperature is inside the operating temperature range.
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Page 9: Getting Started
As well as a guide for product safety-related information. The SyncPad54 is intended to be used in an indoor static environment in which the environment falls within the tested specifications to provide charge, sync and management functionality. Please see the physical specifications section of this manual for information on the environment specifications. -
Page 10: Connecting To The Mains
0.5A whilst transferring data. 4.5. Charging Your SyncPad54 will allow your device to charge at the maximum rate possible up to 0.5A. The way that charging takes place is the SyncPad54 will provide the device with a capability to charge and the devices USB charging controller will determine the maximum amount of charge it wants to draw down. -
Page 11: Help And Support
When contacting support, please supply the product information for the hub in question. This can be found on the Device Information Plate which is either on the underside or back of the unit. Providing serial and Purchase order numbers, can help identify your specific product and speed up the process. SyncPad54 Page 10 of 28... -
Page 12: Using Your Syncpad54
Cambrionix Software. 5.0.1 Fan Behaviour Your SyncPad54 has an inbuilt fan used to cool the product when internal temperatures rise above a set threshold. On power up the fan will spin for approximately a second before turning off. The temperature at which the fan should begin to cool the device is 60 °C, the fan will be at max speed... -
Page 13: Using Without Connecting To A Host
For the SyncPad54, a host will need to be connected to the hub before initial charging will take place; once the hub is up and running, you will not need a host connected unless you power cycle the hub, in which case a host will need to be connected for the initial power-up. -
Page 14: Data Transfer
5.2.4 Communication Interface and Protocol The SyncPad54 appears as a virtual COM port (VCP). On Microsoft Windows™, the system will appear as a COM port, the COM port number can be found in device manager. On macOS®, a device file is created in the / directory. -
Page 15: Cleaning Your Syncpad54
5.3. Cleaning your SyncPad54 Cleaning the product is generally not required, although in some instances it may be necessary if excess dirt/ dust/ hair has accumulated, or if minor liquid spillages have occurred on the module during operation or storage. -
Page 16: Product Specifications
6. Product Specifications The SyncPad54 is manufactured in the UK 6.1. Input Power Requirements Input Voltage (V) Input Current (A) Input Connector 4-Pin Mini DIN 6.2. Output Power Output Voltage (V) Output Voltage Tolerance (%) +/-5 Output Current, Max per Port (A) -
Page 17: Consumables And Placing Orders
USB-C receptacles have a minimum rated lifetime of 10,000 cycles of insertion and removal. This is an industry-standard. One thing you can do to prolong the lifetime of the ports on your SyncPad54 is to use "sacrificial cables" in between the hub and your charging cables so when you repeatedly connect/ disconnect you are only going to wear the cables rather than the hub. - Page 18 Function *-V is connected to AC input ground. SyncPad54 Page 17 of 28...
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Page 19: Troubleshooting
7. Troubleshooting If you experience any issues with your SyncPad54; please try the following troubleshooting steps, if the issue is not addressed in this section, please get in touch with your local vendor or Cambrionix. To contact Cambrionix Support please see Help and Support. -
Page 20: Device Connection
0000000000000000 Unstable device connection Some devices can have unstable connections with your host system through the SyncPad54. We have only observed this behaviour in a very few amount of devices, disabling CDP this has resolved all issues and the connections are stable. -
Page 21: Hub Connection Issues
Hub not connecting to host If you see that the SyncPad54 is not connecting to the host system, one of the issues may be caused by the USB drivers on your host system not being up to date. It is good practice to ensure you have... -
Page 22: Using With A Headless System
API recorder service. If you are finding this and you are not using it then we would recommend to uninstall it from your system entirely. Information on how to uninstall programs can be found in the Removing Software section. SyncPad54 Page 21 of 28... -
Page 23: Disposal
August 12, 2005, and should not be disposed of as unsorted municipal waste. Please utilize your local WEEE collection facilities in the disposition of this product and otherwise observe all applicable requirements. Cambrionix PRN (Producer Registration Number) For the UK is "WEE/BH191TT". SyncPad54 Page 22 of 28... -
Page 24: Returns And Damaged Products
9.2. What happens after I have requested a Return? If you have not purchased the Product(s) direct from Cambrionix please contact the vendor the item was originally purchased from for their returns process. -
Page 25: Compliance And Standards
10. Compliance and Standards CB Certificate CE Tested and marked FCC Part 15 Tested and marked Housed within a UL94-VO specification fire enclosure RoHS Compliant Independently safety tested by the Underwriters Laboratory (UL) under file #E346549 SyncPad54 Page 24 of 28... -
Page 26: Terms And Conditions
11. Terms and Conditions The use of Cambrionix hubs is subject to the Cambrionix Terms and Conditions, the document can be downloaded and viewed using the following link. https://downloads.cambrionix.com/documentation/en/Cambrionix-Terms-and-Conditions.pdf SyncPad54 Page 25 of 28... - Page 27 This manual may make reference to trademarks, registered trademarks, and other protected names and /or symbols of third-party companies not related in any way to Cambrionix. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by Cambrionix, or an endorsement of the product(s) to which this manual applies by the third-party company in question.
- Page 28 Cambrionix Patents Application Title Link Grant Number Number Syncing and Charging Port GB2489429 1105081.2 2489429 CAMBRIONIX UK00002646615 2646615 00002646615 CAMBRIONIX VERY UK00002646617 2646617 00002646617 INTELLIGENT... MOD IT DS GB2591233 6089600 6089600 MOD IT eSearch 007918669 007918669 MOD IT 90079186690001 007918669-0001...
- Page 29 MOD IT STACK 29/735,475 D936,000 MOD IT DS LUGS 6089601 6089601 6089601 MOD IT MM 6089602 6089602 6089602 MOD IT DS LUGS 6089603 6089603 6089603 MOD IT STACK 6089604 6089604 6089604 MOD IT 6089605 6089605 6089605 SyncPad54 Page 28 of 28...
- Page 30 The Maurice Wilkes Building Cowley Road Cambridge CB4 0DS United Kingdom +44 (0) 1223 755 520 enquiries@cambrionix.com www.cambrionix.com Cambrionix Ltd is a company registered in England and Wales with the company number 06210854 © 2023-02 Cambrionix Ltd. All rights reserved.
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