CAMBRIONIX TS3-C10 User Manual
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CAMBRIONIX TS3-C10 User Manual

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TS3-C10
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Summary of Contents for CAMBRIONIX TS3-C10

  • Page 1 User Manual TS3-C10...

  • Page 2: Table Of Contents

    1.Table of Contents 1.Table of Contents 2.Your TS3-C10 at a glance 2.1.Key Features 3.Safety 3.1.Signal word panel 3.2.Safety alert symbol 3.3.Pictograms 3.4.Product modification 3.5.Power supply 3.6.Storage and Installation 4.Getting Started 4.1.Opening your product 4.2.What's Included 4.3.Connecting to the mains 4.4.Connecting to Host 4.5.Registration...
  • Page 3 7.2.Hub connection issues 8.Disposal 9.Returns and Damaged Products 9.1.What do I do if my order arrives and something the product is faulty or is phys- ically damaged? 9.2.What happens after I have requested a Return? TS3-C10 Page 2 of 31...

  • Page 4: Your Ts3-C10 At A Glance

    With your TS3-C10 there is a Thunderbolt™ connection to the host which is capable of up to 40Gbps, meaning your upstream speeds to the host will be capable of this data transfer rate. The upstream data transfer rate will be shared amongst the downstream 10 x USB 3.2 Type-C connections.

  • Page 5: Safety

    This manual has been arranged to follow IEC/ICEE 82079-1 standards. This is to facilitate the easier understanding and location of information relating to the TS3-C10. Any errors or omissions can be reported back using our support ticket system (see"Help and Support") this way any issues can be collected and fixed.

  • Page 6: Safety Alert Symbol

    Mandatory regulation 3.4.Product modification Cambrionix products are designed and manufactured to meet the requirements of UK and International safety regulations. Modifications to the product could affect safety and render the product non-compliant to relevant safety standards, which could result in injury or damage to the product.

  • Page 7: Power Supply

    Do not short circuit the Power Supply Unit (PSU) supplied with your product Do not disconnect the power cord while the product is being used Do not bend or pull the power cord with excessive force TS3-C10 Page 6 of 31...

  • Page 8: Storage And Installation

    Do not place the power cord near heat sources Connect the plug to an earthed socket CAUTION Damage to your Cambrionix product may occur Operate the product only in an environment where the ambient temperature is inside the operating temperature range...

  • Page 9: Getting Started

    As well as a guide for product safety-related information. The TS3-C10 is intended to be used in an indoor static environment in which the environment falls within the tested specifications to provide charge, sync and management functionality. For information on the environment specifications please see the physical specifications section of this manual.

  • Page 10: Connecting To Host

    4.4.Connecting to Host Once the power is connected connect the TS3-C10 to your host system using a Thunderbolt™ 3 cable, this is provided with your hub. Using an incorrect host cable may result in the hub and all subsequent ports not being recognised by your host.

  • Page 11: Using Your Ts3-C10

    Cambrionix Software. 5.0.1 LED Configuration Your TS3-C10 has inbuilt LEDs used to show the state of the ports or devices. These LEDs can be configured to support your own use case, this can be controlled either by using the API to send commands directly or through separate software.

  • Page 12: Connecting The Hub To A Host Computer

    5.2.2 Authorising Thunderbolt hubs on Linux With Linux systems it is necessary to authorise/enroll the TS3-C10 before it will connect. To do this you will need to use "boltctl" which is used to control the thunderbolt device manager.

  • Page 13: Data Transfer

    The default communications settings should be set to 115200 baud, 8 data bits, no parity, and 1 stop bit. This is sometimes referred to as 115200,8,N,1. No flow control is used. ANSI terminal emulation should be selected TS3-C10 Page 12 of 31...

  • Page 14: Scalability

    Thunderbolt™ ports of the next device in the daisy-chain. Using this approach, a maximum of six hubs can be linked together, allowing a total of 60 devices to be synced from a single host computer. TS3-C10 Page 13 of 31...

  • Page 15: Manage Ports & Your Ts3-C10

    5.4. Manage Ports & Your TS3-C10 Each port on your TS3-C10 can be managed either individually or all together. You can turn the ports off and on, change the port mode or change the charging profiles. This can be done either through LiveViewer or by connecting to the hub via the API.
  • Page 16 Once selected press the update button at the top and the update will commence. CAUTION Your Cambrionix Firmware may get corrupted Do not interrupt the Firmware update process Do not disconnect the power during the update process...

  • Page 17: Software

    The TS3-C10 uses string commands to communicate with the host system. These can be sent via the virtual serial port of the TS3-C10 directly, or the API can be used to provide other protocols that sends translated string commands. LiveViewer can use the API to interact with the devices through a user friendly application.
  • Page 18 Within your hub there are some specific controllable settings called "none volatile RAM settings" which are referred to as NVRAM settings. These control a variety of different settings on your TS3-C10. You can navigate to the NVRAM settings by opening LiveViewer, and selecting the Hub you want to connect to.

  • Page 19: Cambrionix Api

    5.5.3 Cambrionix API Cambrionix API allows you to monitor and control each port in more detail and to integrate these functions into your own workflow processes. The API comprises a daemon that can be downloaded from www.cambrionix.com/products/api and installed on the host machine. Port information and control can be provided through the API using JavaScript Object Notation (JSON) Remote Procedure Calls (RPC) over TCP.

  • Page 20: Removing Software

    5.5.5 Removing Software If you wish to uninstall the software (Cambrionix LiveViewer and Cambrionix API) from your host system this can be done by the following steps. One thing to note when removing the API is to check you have also removed the recorder service which will install alongside it.

  • Page 21: Command Line Instructions (Cli)

    Show if USB host is present, and set mode host [auto|manual] change Show id string logp <s> Report mA for each port every <s> seconds Report events and state for all ports every <s> loge <s> seconds Live view (periodically updated screen TS3-C10 Page 20 of 31...
  • Page 22 < > Tab key Re-runs previous command Examples mode c 3 Set port 3 to charge mode mode o Turn off all ports state 2 Reveal state of port 2 state Reveal state of all ports TS3-C10 Page 21 of 31...

  • Page 23: Cleaning Your Ts3-C10

    If there is a dirt/ spillage over a ventilation slot, external data/ power connector or product aperture, please remove power from the unit without touching the liquid and contact Cambrionix immediately Ensure that the product is switched off and the power cord is removed from the product.

  • Page 24: Product Specifications

    193 x 136 x 34mm Weight 0.5 kg 6.4.Consumables and Placing Orders Below is a list of any Consumable products you may require for your TS3-C10 including the cables you will require to connect devices to the hub. Cables 10 x USB 3.2 Type-C...
  • Page 25 (available from what's included section) These can be ordered from the reseller or solution partner you purchased your TS3-C10 from, or from Cambrionix directly. To find one of our partners local to you please visit www.cambrionix.com/partners...
  • Page 26 TS3-C10 Page 25 of 31...

  • Page 27: Power Supply

    Input Voltage 100-250Vdc 4A @ 115VAC Input Current 2A @ 230VAC Input Frequency 50-60Hz Input Connector Output Voltage Output Current 0 - 9.2A Output Power 221W Output Connector 4-pin DIN Dimensions 210 x 85 x 46mm TS3-C10 Page 26 of 31...

  • Page 28: Troubleshooting

    7.Troubleshooting If you experience any issues with your TS3-C10 then please try the following solutions, if your issue is not addressed in this section then please contact your local vendor or Cambrionix. 7.1.Device connection. If you are having device connection issues please read through the following common solutions to see if this resolves the behaviour you are observing.

  • Page 29: Hub Connection Issues

    Hub not connecting to host If you are seeing that the TS3-C10 is not connecting to the host system, one of the issues may be caused by the USB drivers on your host system not being up to date. It is good practice to...

  • Page 30: Disposal

    August 12, 2005, and should not be disposed of as unsorted municipal waste. Please utilize your local WEEE collection facilities in the disposition of this product and otherwise observe all applicable requirements. Cambrionix PRN (Producer Registration Number) For the UK is "WEE/BH191TT". TS3-C10 Page 29 of 31...

  • Page 31: Returns And Damaged Products

    If you have not purchased the Product(s) direct from Cambrionix please contact the vendor the item was originally purchased from for their returns process. Once you have notified Cambrionix of your return, Cambrionix will arrange for collection of the Product(s) or provide instructions and details for you to return the Product direct.
  • Page 32 This manual may make reference to trademarks, registered trademarks, and other protected names and /or symbols of third-party companies not related in any way to Cambrionix. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by Cambrionix, or an endorsement of the product(s) to which this manual applies by the third-party company in question.
  • Page 33 Cambrionix Ltd The Maurice Wilkes Building Cowley Road Cambridge CB4 0DS United Kingdom +44 (0) 1223 755 520 enquiries@cambrionix.com www.cambrionix.com Cambrionix Ltd is a company registered in England and Wales with the company number 06210854...
  • Page 34 2022/02 © 2021 Cambrionix Ltd. All rights reserved.

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