CAMBRIONIX SyncPad54 User Manual
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Table of Contents
Troubleshooting
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Summary of Contents for CAMBRIONIX SyncPad54
- Page 1 User Manual SP54 2022 Cambrionix Ltd. All rights reserved 2022 ©...
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Page 2: Table Of Contents
Table of Contents Table of Contents Your SP54 at a glance Key Features Safety Signal word panel Safety alert symbol Pictograms Product modification Power supply Storage and Installation Getting Started Opening your product What's Included Connecting to the mains Connecting to Host Charging Cables Registration... - Page 3 Troubleshooting Initial troubleshooting tips Logging through LiveViewer Hardware Failure Device connection Hub connection issues No GUI Software troubleshooting Disposal Returns and Damaged Products What do I do if my order arrives and something the product is faulty or is physically damaged What happens after I have requested a Return Compliance and Standards Page 2 of 27...
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Page 4: Your Sp54 At A Glance
Interface (CLI). Cambrionix’s free monitoring and control software can be downloaded from www.cambrionix.com/software For the SyncPad54, a host will need to be connected to the hub before initial charging will take place; once the hub is up and running, you will not need a host connected unless you power... -
Page 5: Safety
Safety This user manual is for informational purposes only, it contains information for the start-up and operation of this product. Note: the contents and the product described are subject to change without notice. To avoid injuries and damage, observe the safety instructions in the user manual This manual has been arranged to follow IEC/ICEE 82079-1 standard. -
Page 6: Pictograms
Read operating instructions Product modification Cambrionix products are designed and manufactured to meet the requirements of UK and International safety regulations. Modifications to the product could affect safety and render the product non-compliant with relevant safety standards, resulting in injury or damage to the... -
Page 7: Power Supply
CAUTION Do not dismantle the product CAUTION Fire, or personal injury may occur Do not obstruct air vents on the product Do not cover the product in combustible material CAUTION Damage to your product may occur Do not bend or compress any part of the product Power supply This section describes the safety precautions you must follow when using the power supply CAUTION... - Page 8 Do not place the power cord near heat sources Connect the plug to an earthed socket CAUTION Damage to your Cambrionix product may occur Operate the product only in an environment where the ambient temperature is inside the operating temperature range...
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Page 9: Getting Started
Getting Started This manual provides a reference for end-users installing for the first time and using their hub after that. As well as a guide for product safety-related information The SP54 is intended to be used in an indoor static environment in which the environment falls within the tested specifications to provide charge, sync and management functionality. -
Page 10: Charging
200329 EU Power cable 200337 AUS Power cable 200341 IND Power cable Connecting to the mains Connect the Power Supply Unit (PSU) to the hub using the 4-Pin DIN plug. Connect the power cable to the PSU. Making sure you adhere to local safety regulations, connect the power cable to the 100 –... -
Page 11: Registration
Registration You may register your product at www.cambrionix.com/product-registration Help and Support FAQs and help can be found on the Help page here www.cambrionix.com/help_pages/help You can raise a support ticket for more in depth support here https://cambrionix.atlassian.net/servicedesk/customer/portals You can also download any of our manuals and keep up to date at the link here www.cambrionix.com/product-user-manuals... -
Page 12: Using Your Sp54
For the SyncPad54, a host will need to be connected to the hub before initial charging will take place; once the hub is up and running, you will not need a host connected unless you power... -
Page 13: Data Transfer
high-speed charging at 0.5A. If the connected device does not comply with BC1.2, the charge current will be limited to 500 mA in compliance with USB specifications If you wish to limit the charging to your devices whilst connected to your host system then you can disable CDP on all ports by inputting the following commands The CLI commands for turning off the sync charge options, with a 1 or 0 per port settings_unlock... - Page 14 On macOS®, a device file is created in the / directory. S is an alpha-numeric serial string unique to each device dev/tty.usbserial S Devices incorporate a FT230X USB to UART converter IC from FTDI International. On Windows 7 or later, a driver may automatically be installed (if Windows is configured to download drivers from the internet automatically).
- Page 15 If there is a dirt/ spillage over a ventilation slot, external data/ power connector or product aperture, please remove power from the unit without touching the liquid and contact Cambrionix immediately Ensure that the product is switched off and the power cord is removed from the product.
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Page 16: Output Power
Product Specifications The SP54 is manufactured in the UK Input Power Requirements 12Vdc Input Voltage Input Current Pin DIN Input Connection Output Power 5.0V +/-5% Output Voltage 0.5A Output Current (Max per Port 2.5W Output Power (Max per Port 160W Output Power (Total Error flag rail values Physical specifications... -
Page 17: Power Supply
(available from what's included section These can be ordered from the reseller or solution partner you purchased your SP54 from, or from Cambrionix directly To find one of our partners local to you please visit www.cambrionix.com/partners... -
Page 18: Troubleshooting
Troubleshooting If you experience any issues with your SP54; please try the following solutions, if your issue is not addressed in this section, please get in touch with your local vendor or Cambrionix Initial troubleshooting tips Some tips and information to check first... -
Page 19: Hardware Failure
Hardware Failure If the Hardware fails the LEDs can flash in a pattern to determine the type of failure. The power LED will flash the pattern if no LEDs are present on the downstream ports The unit will blink four times, followed by eight long or short flashes, which then repeat. The flashes are a number in binary which match a number in our error code list i.e if the LED flashes the following - BBBB SLSSSLSS, the binary number is 01000100 Device connection... -
Page 20: Hub Connection Issues
If this still doesn’t work, turn off the developer options at the top, re-enable it, and re- .’ enable ‘USB Debugging You can get detailed info directly from ADB at each step to diagnose things adb.exe shell dumpsys battery Use -s SERIAL_NUMBER as first options if you have more than 1 Android attached Unknown devices Sometimes, within Liveviewer and device manager, the connected device may show up as an unknown device... -
Page 21: No Gui
If you are using a headless system with no GUI, then and you require to enable logging for support issues, you can use the following command to create the logging cfg file manually echo *=DEBUG>/etc/opt/cambrionix/cambrionix.log.cfg Then after re-producing the problem, you can zip the logs from the folder... -
Page 22: Software Troubleshooting
Software troubleshooting Some users have noted that the API can cause a high level of CPU usage. This can sometimes be linked to the API recorder service. If you are finding this and you are not using it then we would reccommend to uninstall it from your system entirely... -
Page 23: Disposal
August 12, 2005, and should not be disposed of as unsorted municipal waste. Please utilize your local WEEE collection facilities in the disposition of this product and otherwise observe all applicable requirements ." Cambrionix PRN (Producer Registration Number) For the UK is "WEE/BH191TT Page 22 of 27 SP54... -
Page 24: Returns And Damaged Products
If you have not purchased the Product(s) direct from Cambrionix please contact the vendor the item was originally purchased from for their returns process Once you have notified Cambrionix of your return, Cambrionix will arrange for the collection of the product(s), or provide instructions and details for you to return the product direct When returning your product(s), please only send back the items that were advised... - Page 25 Product(s) not returned in their original condition may result in additional costs, please refer to the warranty and terms section on our website Where Cambrionix arranges collection, return shipping will be free, unless Cambrionix notified you otherwise When contacting us about returning a product please provide the following information...
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Page 26: Compliance And Standards
Compliance and Standards CB Certificate CE Tested and marked FCC Part 15 Tested and marked Housed within a UL94-VO specification fire enclosure RoHS Compliant Independently safety tested by the Underwriters Laboratory (UL) under file #E346549 Page 25 of 27 SP54... - Page 27 This manual may make reference to trademarks, registered trademarks, and other protected names and /or symbols of third-party companies not related in any way to Cambrionix. Where they occur these references are for illustrative purposes only and do not represent an...
- Page 28 Grant Number Application Number Link Title 2489429 1105081.2 GB2489429 Syncing and Charging Port 00002646615 2646615 UK00002646615 CAMBRIONIX 00002646617 2646617 UK00002646617 CAMBRIONIX VERY INTELLIGENT 6089600 6089600 GB2591233 MOD IT DS 007918669 007918669 eSearch MOD IT 90079186690001 0001 007918669 90079186690001 MOD IT 90079186690002...
- Page 29 Cambrionix Ltd The Maurice Wilkes Building Cowley Road Cambridge CB4 0DS United Kingdom 1223 enquiries@cambrionix.com www.cambrionix.com Cambrionix Ltd is a company registered in England and Wales 06210854 اﻟﺸﺮﻛﺔ ﺑﺮﻗﻢ 2022 Cambrionix Ltd. All rights reserved 2022 ©...
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