CAMBRIONIX SS15 User Manual

CAMBRIONIX SS15 User Manual

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SS15
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Summary of Contents for CAMBRIONIX SS15

  • Page 1 User Manual SS15...
  • Page 2: Table Of Contents

    1.Table of Contents 1.Table of Contents 2.Your SS15 at a glance 2.1.Key Features 3.Safety 3.1.Signal word panel 3.2.Safety alert symbol 3.3.Pictograms 3.4.Product modification 3.5.Power supply 3.6.Storage and Installation 4.Getting Started 4.1.Opening your product 4.2.What's Included 4.3.Connecting to the mains 4.4.Connecting to Host 4.5.Registration...
  • Page 3 8.Disposal 9.Returns and Damaged Products 9.1.What do I do if my order arrives and something the product is faulty or is phys- ically damaged? 9.2.What happens after I have requested a Return? 10.Compliance and Standards SS15 Page 2 of 30...
  • Page 4: Your Ss15 At A Glance

    (up to 2.1A). The firmware can be up-dated to allow new charging profiles to be added, ensuring the SS15 can charge the latest devices. It is ready to charge out-of-the-box and to sync devices when attached to a host computer.
  • Page 5: Safety

    This manual has been arranged to follow IEC/ICEE 82079-1 standards. This is to facilitate the easier understanding and location of information relating to the SS15. Any errors or omissions can be reported back using our support ticket system (see"Help and Support") this way any issues can be collected and fixed.
  • Page 6: Safety Alert Symbol

    Mandatory regulation 3.4.Product modification Cambrionix products are designed and manufactured to meet the requirements of UK and International safety regulations. Modifications to the product could affect safety and render the product non-compliant to relevant safety standards, which could result in injury or damage to the product.
  • Page 7: Power Supply

    Do not short circuit the Power Supply Unit (PSU) supplied with your product Do not disconnect the power cord while the product is being used Do not bend or pull the power cord with excessive force SS15 Page 6 of 30...
  • Page 8: Storage And Installation

    Do not place the power cord near heat sources Connect the plug to an earthed socket CAUTION Damage to your Cambrionix product may occur Operate the product only in an environment where the ambient temperature is inside the operating temperature range...
  • Page 9: Getting Started

    As well as a guide for product safety-related information. The SS15 is intended to be used in an indoor static environment in which the environment falls within the tested specifications to provide charge, sync and management functionality. For information on the environment specifications please see the physical specifications section of this manual.
  • Page 10: Connecting To Host

    4.4.Connecting to Host Once the power is connected connect the SS15 to your host system using a USB 3.2 Type-A cable, this is provided with your hub. Using an incorrect host cable may result in the hub and all subsequent ports not being recognised by your host.
  • Page 11: Using Your Ss15

    In this section you can find information information on how to use your hub in a charge only or a charge and sync application. You can also find information on managing your hub and changing port modes, connecting multiple hubs to one host and using Cambrionix Software. 5.1.Using without connecting to host When the Hub is switched on and is not connected to a local host computer it is automatically configured to charge devices using its intelligent charging algorithm.
  • Page 12: Data Transfer

    USB port. The hub is fully compliant with High Speed USB2.0 and supports data transfer at speeds up to 480Mbps. The red power LED may flicker when the hub is syncing. SS15 Page 11 of 30...
  • Page 13: Scalability

    USB port. Thereafter, five additional hubs can be attached to the downstream USB ports of the first hubs by their host ports as shown below. SS15 Page 12 of 30...
  • Page 14: Manage Ports & Your Ss15

    5.5. Manage Ports & Your SS15 Each port on your SS15 can be managed either individually or all together. You can turn the ports off and on, change the port mode or change the charging profiles. This can be done either through LiveViewer or by connecting to the hub via the API.
  • Page 15 Once selected press the update button at the top and the update will commence. CAUTION Your Cambrionix Firmware may get corrupted Do not interrupt the Firmware update process Do not disconnect the power during the update process...
  • Page 16: Software

    The SS15 uses string commands to communicate with the host system. These can be sent via the virtual serial port of the SS15 directly, or the API can be used to provide other protocols that sends translated string commands. LiveViewer can use the API to interact with the devices through a user friendly application.
  • Page 17 Within your hub there are some specific controllable settings called "none volatile RAM settings" which are referred to as NVRAM settings. These control a variety of different settings on your SS15. You can navigate to the NVRAM settings by opening LiveViewer, and selecting the Hub you want to connect to.
  • Page 18: Cambrionix Api

    5.6.3 Cambrionix API Cambrionix API allows you to monitor and control each port in more detail and to integrate these functions into your own workflow processes. The API comprises a daemon that can be downloaded from www.cambrionix.com/products/api and installed on the host machine. Port information and control can be provided through the API using JavaScript Object Notation (JSON) Remote Procedure Calls (RPC) over TCP.
  • Page 19: Removing Software

    5.6.5 Removing Software If you wish to uninstall the software (Cambrionix LiveViewer and Cambrionix API) from your host system this can be done by the following steps. One thing to note when removing the API is to check you have also removed the recorder service which will install alongside it.
  • Page 20: Command Line Instructions (Cli)

    Show if USB host is present, and set mode host [auto|manual] change Show id string logp <s> Report mA for each port every <s> seconds Report events and state for all ports every <s> loge <s> seconds Live view (periodically updated screen SS15 Page 19 of 30...
  • Page 21 < > Tab key Re-runs previous command Examples mode c 3 Set port 3 to charge mode mode o Turn off all ports state 2 Reveal state of port 2 state Reveal state of all ports SS15 Page 20 of 30...
  • Page 22: Cleaning Your Ss15

    If there is a dirt/ spillage over a ventilation slot, external data/ power connector or product aperture, please remove power from the unit without touching the liquid and contact Cambrionix immediately Ensure that the product is switched off and the power cord is removed from the product.
  • Page 23: Product Specifications

    39 x 199 x 42mm Weight 1.6kg 6.4.Consumables and Placing Orders Below is a list of any Consumable products you may require for your SS15 including the cables you will require to connect devices to the hub. Cables 15 x USB 3.2 Type-A...
  • Page 24: Power Supply

    (available from what's included section) These can be ordered from the reseller or solution partner you purchased your SS15 from, or from Cambrionix directly. To find one of our partners local to you please visit www.cambrionix.com/partners...
  • Page 25 4A @ 115VAC Input Current (Typical) 2A @ 230VAC Input Frequency 50-60Hz Input Connector Output Voltage Output Current Output Power (Max) 180W Output Connector 4-pin DIN Dimensions 210 x 85 x 46mm SS15 Page 24 of 30...
  • Page 26: Troubleshooting

    7.Troubleshooting If you experience any issues with your SS15 then please try the following solutions, if your issue is not addressed in this section then please contact your local vendor or Cambrionix. 7.1.Device connection. If you are having device connection issues please read through the following common solutions to see if this resolves the behaviour you are observing.
  • Page 27: Hub Connection Issues

    Hub not connecting to host If you are seeing that the SS15 is not connecting to the host system, one of the issues may be caused by the USB drivers on your host system not being up to date. It is good practice to...
  • Page 28: Disposal

    August 12, 2005, and should not be disposed of as unsorted municipal waste. Please utilize your local WEEE collection facilities in the disposition of this product and otherwise observe all applicable requirements. Cambrionix PRN (Producer Registration Number) For the UK is "WEE/BH191TT". SS15 Page 27 of 30...
  • Page 29: Returns And Damaged Products

    If you have not purchased the Product(s) direct from Cambrionix please contact the vendor the item was originally purchased from for their returns process. Once you have notified Cambrionix of your return, Cambrionix will arrange for collection of the Product(s) or provide instructions and details for you to return the Product direct.
  • Page 30: Compliance And Standards

    10.Compliance and Standards CB Certificate CE Tested and marked FCC Part 15 Tested and marked Housed within a UL94-VO specification fire enclosure RoHS Compliant Independently safety tested by the Underwriters Laboratory (UL) under file #E346549 SS15 Page 29 of 30...
  • Page 31 This manual may make reference to trademarks, registered trademarks, and other protected names and /or symbols of third-party companies not related in any way to Cambrionix. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by Cambrionix, or an endorsement of the product(s) to which this manual applies by the third-party company in question.
  • Page 32 Cambrionix Ltd The Maurice Wilkes Building Cowley Road Cambridge CB4 0DS United Kingdom +44 (0) 1223 755 520 enquiries@cambrionix.com www.cambrionix.com Cambrionix Ltd is a company registered in England and Wales with the company number 06210854...
  • Page 33 2022/02 © 2021 Cambrionix Ltd. All rights reserved.

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