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KV2 Premium
190086

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Summary of Contents for Bartscher KV2 Premium

  • Page 1 KV2 Premium 190086...
  • Page 2 Bartscher GmbH Phone: +49 5258 971-0 Franz-Kleine-Str. 28 Fax: +49 5258 971-120 Technical Support Hotline: +49 5258 971-197 D-33154 Salzkotten Germany www.bartscher.com Version: 1.0 Date of preparation: 2022-12-29...
  • Page 3: Table Of Contents

    Original instruction manual Safety ......................3 Explanation of Signal Words ..............3 Safety instructions..................4 Intended Use ................... 7 Unintended Use ..................7 General information ..................8 Liability and Warranty ................8 Copyright Protection ................8 Declaration of Conformity ................ 8 Transport, Packaging and Storage ..............
  • Page 4 7.2.3 Cleaning the Brew Unit When Prompted .......... 71 7.2.4 Milk System Cleaning ............... 72 7.2.5 Descaling When Prompted ............... 73 Possible Malfunctions .................. 74 Decommissioning ..................77 Disposal ....................... 78 2 / 78 190086...
  • Page 5: Safety

    Safety Diese Bedi enungsanlei tung besc hrei bt di e Installation, Bedi enung und Wartung des Geräts und gilt als wic htige Infor mationsquelle un d N achschl agewer k. Di e Kenntnis aller enthaltenen Sic herheits hinweis e und H andlungs anweisungen schafft die Vorauss etz ung für das sichere und s ac hger echte Ar beiten mit dem Gerät. D arüber hi naus müs sen die für den Ei ns atz ber eic h des Geräts geltenden ör tlichen Unfall verhütungs vorsc hriften und allgemeinen Sicherheits besti mmungen eing ehalten wer den. Dies e Bedi enungs anleitung is t Bes tandteil des Produkts und muss i n unmi ttelbarer N ähe des Ger äts für das In¬s tall ations-, Bedi enungs-, Wartungs- und R einigungspers onal jederzeit z ugänglich auf¬bewahrt werden. Wenn das Ger ät an eine dritte Pers on weiterg egeben wird, muss die Bedi enungsanlei tung mit ausgehändigt wer den.
  • Page 6: Safety Instructions

    Safety WARNING! The signal word WARNING warns against hazards that may lead to moderate or severe injuries or death if the hazards are not avoided. CAUTION! The signal word CAUTION warns against hazards that may lead to light or moderate injuries if the hazards are not avoided. , di e IMPORTANT! The signal word IMPORTANT indicates possible property damages,...
  • Page 7 Safety • Do not bend, pinch nor knot the power cord. • Always completely unwind the power cord. • Never place the appliance or other objects on the power cord. • Always take hold of the plug to disconnect the appliance from the power supply. •...
  • Page 8 Safety • Only supervised appliance may be used. • Always remain in an immediate vicinity of the appliance. Operating Personnel • The appliance may only be operated by qualified personnel and trained specialist personnel. • This appliance may not be operated by persons (including children) with limited physical, sensory or mental capabilities, nor by persons with limited experience and/or limited knowledge.
  • Page 9: Intended Use

    Safety Intended Use As described below, every use of the appliance for a purpose differing and/or diverging from its intended standard use, is prohibited and considered to be an unintended use. The following is an intended use: – Preparation of various types of coffee beverages, for example: coffee, cappuccino, espresso, etc.
  • Page 10: General Information

    General information General information Liability and Warranty All information and instructions in this instruction manual account for legal regulations in force, current level of technical engineering knowledge as well as our expertise and experience, developed over the years. If special models or additional options are ordered, or state-of-the-art technical solutions were implemented, the actual scope of delivery of the appliance may, in some circumstances, differ from descriptions and numerous drawings in this instruction manual.
  • Page 11: Transport, Packaging And Storage

    Transport, Packaging and Storage Transport, Packaging and Storage Delivery Check Immediately upon reception, check the delivery for completeness and possible shipping damage. In the case of visible transport damage refuse to accept the appliance or accept it conditionally. Mark and note the scope of damage in shipping documents/consignment list of the shipping company and lodge a complaint.
  • Page 12: Technical Data

    Technical Data Technical Data Technical Specifications Automatic coffee machine KV2 Name: Premium 190086 Art. No.: Material: plastic Grinder material: steel Number of brew unit groups: Water tank volume, in l: Number of coffee beans containers: Coffee beans container volume, in g: 2 x 1.200 Number of topping containers: Topping container volume, in g:...
  • Page 13 Technical Data Version / Characteristics • Version: automatic • Increased flow rate thanks to double pumping system • Cup counter: per program and total • Descaling signal • ON/OFF switch • Control: touch • Indicator lights: – ON/OFF – Error message –...
  • Page 14 Technical Data – with to the gram accuracy – calibration possible • Milk supply: 2 options – external via a hose – from topping container (powdered milk) • Programs: – 30, pre-set, individual write-over possible – unlimited storage capacity – password protected programming •...
  • Page 15: Functions Of The Appliance

    Technical Data – closure of milk hose valve during milk system cleaning • Display: – error messages, volume, programs, status, maintenance information – size: 10.1" – advertising recordings, individually programmable • Automatic switch-off • Dregs container is dishwasher safe • Ground coffee option: no •...
  • Page 16: List Of Components Of The Appliance

    Technical Data List of Components of the Appliance Rear view Fig. 1 14 / 78 190086...
  • Page 17 Technical Data List of Components 1. Coffee bean container with lid (2 pcs) 2. Topping container with lid 3. ON/OFF switch 4. Control panel 5. Milk hose cleaning valve 6. Hot water outlet 7. Water tank 8. Milk hose 9. Feet (4 pcs) 10.
  • Page 18 Technical Data Self-Service User Interface Here you can quickly select the desired language (the default setting is max. 4 different languages). The languages can be set in the 'Display Settings'. This has been specially designed for use in self-service establishments (breakfast establishments and hotels).
  • Page 19 Technical Data Brew unit position Operating status of the current brew unit Error message Current error message indicator Water flow rate Current water flow rate indicator, in ml/s A beverage is 'inactive' and cannot be Inactive prepared Menu Setting Symbols Symbol Name Description...
  • Page 20: Installation Instructions

    Installation Instructions Installation Instructions CAUTION! Incorrect installation, positioning, operation, maintenance or misuse of the appliance may lead to personal injury or property damage. Positioning and installation, as well as repairs may be performed by authorised technical service only and in compliance with the applicable national law.
  • Page 21 Installation Instructions – even, with sufficient bearing capacity, resistant to water, dry and resistant to high temperatures; – sufficiently large, and thus enabling usage of the appliance with no problems; – easily accessible; – well ventilated. • Maintain sufficient clearance from table edges. The appliance might turn over and fall down.
  • Page 22 Installation Instructions Water Connection ATTENTION! To ensure the required water quality, starting with water of 5 °dH hardness, a suitable water softening system must be connected. We recommend the following products from our range: – Water filtering system for coffee makers, art. No. 109881 –...
  • Page 23 — wherever a mains water connection is not available. Accessories (not included in the delivery) KV2 Premium water pump Material: plastic Designed for: KV2 Premium coffee machine The set includes: – attachment material – bracket –...
  • Page 24 Installation Instructions Installing the Pump Fig. 6 1. Attach the supplied bracket to the rear of the unit using the attachment material provided. Fit the pump. 2. Connect the pump to a suitable connection (2). 3. Connect the water supply hose (3). Drain Hose Connection The distance between the water drain and the coffee machine should not be more than 1 metre.
  • Page 25: Operation And Maintenance Instructions

    Operation and Maintenance Instructions Operation and Maintenance Instructions Important indications • Fill the water tank solely with fresh potable water. • Never fill the water tank with warm/hot water, milk nor any other liquid. • Never fill the coffee container (ground coffee container) any instant coffee, cocoa nor any other powder mixtures.
  • Page 26 Operation and Maintenance Instructions First Start-Up When the coffee machine is switched on for the first time, the start program settings may be accessed. Proceed the following way: 1. Lift the front control panel and press 2. Press the screen start button. the mains switch.
  • Page 27 Operation and Maintenance Instructions 5. Optionally input PIN code. 6. Select user interface. 7. Set screen messages. 8. Press 'Complete' to save the settings. Filling with Coffee Beans 1. Unscrew the bean container cover 2. Remove the coffee container cover. using the key provided.
  • Page 28 Operation and Maintenance Instructions 3. Fill the coffee container with coffee 4. Re-attach the cover and lock it (if beans. required). ATTENTION! Never put any objects into the bean container or the grinder. Otherwise splinters may be ejected, which may lead to injury. NOTE! When filling with coffee beans, take care that they do not fall into the gap between bean containers.
  • Page 29 Operation and Maintenance Instructions 3. Fill the topping container with 4. Re-attach the cover on the topping appropriate milk powder or cocoa container and lock it (if required). powder. NOTE! Never fill the topping container with ground coffee. Do not pour any liquids into the topping container. Water Tank Filling 1.
  • Page 30 Operation and Maintenance Instructions Do not fill the water tank with hot water, as this may damage the coffee machine. Connecting the Milk Hose 1. Connect the milk hose to the coffee 2. Insert both the milk hose and the machine.
  • Page 31 Operation and Maintenance Instructions 3. Pull the locking slide forward as far 4. Pull the bean container upwards. as possible. 5. Empty the bean container, clean it 6. Re-attach the bean container. thoroughly and dry it. 7. Press the locking slide until it engages.
  • Page 32 Operation and Maintenance Instructions Emptying the Topping Container 1. Unlock the control panel with the 2. Lift the front control panel. key (if required). 3. Pull the locking slide forward as far 4. Pull the bean topping upwards. as possible. 5.
  • Page 33 Operation and Maintenance Instructions 7. Press the locking slide until it engages. NOTE! Make sure that the topping container is always completely dry after cleaning and before using it again. Switching the Appliance ON The process of switching the appliance on is described in section 'First Start-Up'. 1.
  • Page 34: Preparing Beverages

    Operation and Maintenance Instructions Preparing Beverages Beverage Preparation with Standard User Interface When the coffee machine is switched on for the first time, the start program settings may be accessed. Proceed the following way: 1. Place a suitable cup under the 2.
  • Page 35 Operation and Maintenance Instructions Beverage Preparation with Self-Service User Interface 1. Place a suitable cup under the 2. Touch the symbol of your chosen beverage outlet. beverage. The selected beverage is prepared. Interrupt beverage preparation by touching 'Stop'. Touch 'Order' to select the next desired beverage Changing parameters during beverage preparation...
  • Page 36 Operation and Maintenance Instructions Beverage Preparation with Professional User Interface 1. Place a suitable cup under the 2. Touch the symbol of your chosen beverage outlet. beverage. The selected beverage is prepared. Status indicator Interrupt beverage preparation The queue function can be used when one beverage is being prepared and another beverage is selected in the meantime.
  • Page 37: Settings

    Operation and Maintenance Instructions Settings 6.3.1 Program Settings Menu Access 1. Touch the logo symbol in the upper 2. Enter the PIN code and touch the left corner. 'Complete' key. If no PIN code has been assigned, you can confirm directly with the 'Complete' key.
  • Page 38 Operation and Maintenance Instructions Program Settings Menu Overview Maintenance Rinsing Cleaning Descaling Common functions Beverages Beverage settings Beverage selection display System Water Maintenance Accessory ON/OFF Reset supply Control User Home Beverage Advertising Advanced panel interface screen preparation settings User Administrator PIN Maintenance PIN Maintenance rights code...
  • Page 39: Maintenance Menu

    Operation and Maintenance Instructions 6.3.2 Maintenance menu Cleaning Menu Overview Maintena Rinsing Cleaning Descaling Common functions Brew unit rinsing Brew unit Coffee circuit Screen cleaning with cleaning tablet Milk frother Milk system Steam circuit Restarting the rinsing cleaning appliance Internal milk hose Switching the rinsing appliance OFF...
  • Page 40 Operation and Maintenance Instructions Cleaning Brew unit cleaning with tablet Perform the brew unit cleaning program immediately when the message 'Brew unit cleaning with tablet' appears on the screen. Cleaning tablets are required for cleaning. The total cleaning time is approximately 20 minutes.
  • Page 41 Operation and Maintenance Instructions ATTENTION! If descaling is not carried out in time, the appliance screen will be blocked after the default forced descaling time has elapsed, and it will only be possible to use the appliance again once the descaling process has been completed Common functions Screen cleaning...
  • Page 42: Beverage Menu

    Operation and Maintenance Instructions 6.3.3 Beverage menu Beverage Settings Overview Beverages Beverage setting Beverage display Overview Display type Recipes Milk system cleaning Personalised settings Column per row Price Beverage settings Inputting settings for 'Overview' 1. Beverage icons change Change the beverage icon after clicking the edit symbol.
  • Page 43 Operation and Maintenance Instructions 3. Beverage status Select 'Active' to prepare a beverage. If 'Inactive' is selected, the beverage in question is blocked and cannot be prepared. 4. Deleting a beverage Click 'Delete' under a beverage to remove the beverage from the beverage list. 5.
  • Page 44 Operation and Maintenance Instructions Recipe Settings Example: Latte recipe When the Latte icon is touched, this takes you to the recipe page, where you can change the beverage parameters. Checking the current recipe The order from left to right corresponds to the order in which the beverage is poured: Hot milk –...
  • Page 45 Operation and Maintenance Instructions Adding a recipe 1. The list of factory equipment appears here. After clicking, the recipe is automatically entered in the list of beverage recipes. 2. The range of beverage recipes that can be added: 1–6. 3. The special range of values that can be set must correspond to the limitations of the software.
  • Page 46 Operation and Maintenance Instructions Hot water Parameter Setting values Remarks Water amount 25–450 ml Default setting: 150 ml High – medium – low Water temperature Default setting: High – cold Ground coffee Parameter Setting values Remarks Ground coffee weight 0–32 g Standard: left High –...
  • Page 47 Operation and Maintenance Instructions Personalised settings Options: Active or Inactive Default setting: Inactive The function for setting the power in standard mode is available when personalised preferences are activated. The option to set is displayed when the beverage symbol is touched. The function for setting the power in self- service mode is available when personalised preferences are activated.
  • Page 48 Operation and Maintenance Instructions Beverage display There are two types of beverage display: grid layout and menu cards. Grid layout Menu cards Grid layout The parameters for the grid layout are set as follows: Parameter Setting values Remarks Column 1x1 2x1 3x1 4x1 5x1 3x2 4x2 Standard: 4x2 Menu cards The beverages in the beverages list can be sorted into different menu cards.
  • Page 49: System Menu

    Operation and Maintenance Instructions Second level list 6.3.4 System Menu System Menu Overview System Water Maintenance Accessory Switching Off Reset connection Water supply Rinsing Barrelled Automatic Beverage mode water switch-off reset Water Cleaning Milk chiller Automatic Factory hardness switch-off after settings reset time setting ON/OFF...
  • Page 50 Operation and Maintenance Instructions Water supply mode / Water hardness Mains water connection and barrelled water (tank) available. Select the appropriate water supply mode. The standard setting is supply from the water tank. Use of the tank function requires activation in the accessory settings.
  • Page 51 Operation and Maintenance Instructions Cleaning Parameter setting for cleaning the brew unit with tablets, as shown below: Parameter Setting values Remarks ≥0 cups Cleaning the brew unit Default setting: 300 cups with tablets according to the warning** ≥0 cups Compulsory brew unit Default setting: cleaning after clogging 450 cups...
  • Page 52 Operation and Maintenance Instructions Emptying dregs container If the setting 'Active' is selected, 'Empty dregs container" is displayed on the screen after 45 seconds of preparation. If the setting 'Inactive' is selected, 'Empty dregs container' is no longer displayed on the screen.
  • Page 53 Operation and Maintenance Instructions Switching the Appliance OFF Countdown to automatic switching-off Set the countdown to automatic switching-off here, e.g. automatic switching-off of the unit in 8 hours. Parameter Setting values Remarks Countdown to automatic 1–24 hours / no Default setting: 10 switching-off switching-off hours...
  • Page 54: Control Panel

    Operation and Maintenance Instructions Reset Beverage resetting Resets all relative beverage parameters to the factory settings. Factory settings reset Resets all beverage parameters to the factory settings. 6.3.5 Control Panel Usage Scenarios Selection of the user interface displayed on the screen. For a detailed introduction to each user interface displayed on the screen, refer to the section 'User Interfaces'.
  • Page 55 Operation and Maintenance Instructions Serial numbers Options: Active or Inactive 1. Select the 'Active' option. The serial number of the appliance is displayed in the lower left corner of the screen. 2. If 'Inactive' is selected, the serial number of the appliance will not be displayed.
  • Page 56 Operation and Maintenance Instructions Preparing Beverages Stopping the preparation of a beverage Options: Active or Inactive 1. If 'Active' is selected, the beverage preparation can be interrupted by pressing 'Stop'. 2. If 'Inactive' is selected, 'Stop' will not be displayed. Adjusting the beverage Options: Active or Inactive 1.
  • Page 57 Operation and Maintenance Instructions Placing orders Options: Active or Inactive 1. Select the 'Active' option. 2. Touch the 'Order' field to select the next beverage. 3. If 'Inactive' is selected, the 'Order' field will not be displayed. Advertising Stand-by When the appliance is in Stand-by mode, video advertisements can be set up. Advertising resources can be loaded from a USB stick.
  • Page 58 Operation and Maintenance Instructions NOTE! Video requirements: MP4 format; aspect ratio: 16:9; recommended resolution: 1,280x800; video bit rate less than 3,000 kbps and 100 MB; image formats: PNG, JPG, JPEG; recommended resolution: 1,280x800. Preparing beverages Set advertising images when the beverage is in production. Parameter Setting values Remarks...
  • Page 59 Operation and Maintenance Instructions Lighting Options: Active or Inactive 1. Select the 'Active' option. The screen, coffee bean container and topping container are illuminated. 2. Click the desired lighting setting position, e.g. on the 'left coffee bean container'. 3. Enter the colour menu to set the colour for Stand-by and alarm lighting.
  • Page 60 Operation and Maintenance Instructions User Various user rights can be assigned using the corresponding PIN code. Administrator PIN code Set the administrator PIN code, which consists of 5 digits. The administrator PIN code allows access to the appliance settings. Maintenance PIN code Set the maintenance PIN code, which consists of 4 digits.
  • Page 61 Operation and Maintenance Instructions Maintenance level PIN rights Maintenance level PIN rights can be set here. Languages The available languages are displayed here. Select the language. The default setting is English. Statistics Here you can view the history of the various beverage preparation dates, the total number of beverages, care and maintenance.
  • Page 62 Operation and Maintenance Instructions Beverages Quick search Data can be viewed by 1 week, 1 month, 3 months, current date, half year, year and all. The view of data from a specific time can be customised. Data can be presented in two ways: tables and graphs.
  • Page 63 Operation and Maintenance Instructions Help Display of machine information Here you can see information about the appliance, including: Ctr version (PCB software) HMI version (screen software) Android version Calibration version Machine serial number Information on the IMEI number of the appliance Available screen memory Software update via USB stick The appliance software can be updated via a USB stick.
  • Page 64: Cleaning And Maintenance

    Cleaning and Maintenance Cleaning and Maintenance Safety Instructions for Cleaning • Before cleaning, disconnect the appliance from the power supply. • Leave the appliance to cool down completely. • Make sure water does not enter the appliance. Do not immerse the appliance in water or other liquids during cleaning.
  • Page 65 Cleaning and Maintenance Frequency Activity Cleaning type Brew unit cleaning manually Coffee bean container cleaning manually Weekly Topping container cleaning manually Mixer cleaning manually Water tank cleaning manually Brew unit cleaning with the on-screen message Milk system cleaning with the on-screen message When prompted Descaling...
  • Page 66: Daily Cleaning

    Cleaning and Maintenance 7.2.1 Daily Cleaning Rinsing the Brew Unit / Milk Frother / Mixer 1. The frequency of the automatic rinsing can be set in the menu / maintenance settings. Rinsing then takes place automatically when the pre-set condition is reached, at the latest when the machine is switched off.
  • Page 67 Cleaning and Maintenance 3. Wash the dregs container 4. Dry the dregs container and put it back thoroughly with fresh water. in the machine. Drip tray cleaning NOTE! The drip tray is located under the dregs container. Clean the drip tray as required (at least once a day).
  • Page 68: Weekly Cleaning

    Cleaning and Maintenance ATTENTION! The two metal plates in front of the drip tray must be cleaned and kept dry, otherwise the message 'Empty drip tray' will be displayed incorrectly. Screen cleaning 1. Select 'Maintenance/Common function'. 2. Select SCREEN CLEANING to start a 15-second count down.
  • Page 69 Cleaning and Maintenance 5. Remove the milk frother. 6. Wash the milk frother with fresh water and reassemble. Manual cleaning of the brew unit 1. Switch the appliance off and pull the 2. Remove the dregs container and plug out drip tray.
  • Page 70 Cleaning and Maintenance 6. Wash the brew unit under running 7. Dry the brew unit with a cloth. water. 8. Dry it completely before placing it back in the machine. Coffee bean container cleaning NOTE! The bean containers can be cleaned as required and at regular intervals (recommended: weekly).
  • Page 71 Cleaning and Maintenance Topping container cleaning 1. Switch the appliance off and pull the plug out 2. Remove the topping container cover. 3. Open the display board with the key and lift it upwards. 4. To unlock the container, pull the locking plate of the topping container.
  • Page 72 Cleaning and Maintenance Mixer cleaning 1. Switch the appliance off and pull the plug out 2. Open the display board with the 3. Loosen the locking plate in the button and lift it upwards. mixer to unlock it. 4. Pull the mixer forward by the 5.
  • Page 73: Cleaning The Brew Unit When Prompted

    Cleaning and Maintenance NOTE! Cleaning the mixer should be carried out more frequently, depending on the powder consumption. 7.2.3 Cleaning the Brew Unit When Prompted The message 'Brew unit cleaning with tablet' appears on the screen when the system requires cleaning with a tablet. The total cleaning time is approx.
  • Page 74: Milk System Cleaning

    Cleaning and Maintenance 7.2.4 Milk System Cleaning ATTENTION! The milk system must be cleaned daily. 1. Go to the 'Maintenance/Cleaning' 2. Touch the 'Start' field. menu. 3. Touch the 'Confirm' key to start cleaning. 4. Perform each step according to the message displayed on the screen. WARNING! When cleaning and descaling, a hot cleaning or descaling solution flows from the outlet.
  • Page 75: Descaling When Prompted

    Cleaning and Maintenance 7.2.5 Descaling When Prompted The water hardness, water level and use of the water filter determine the descaling schedule. This point in time is calculated and displayed by the appliance. Coffee circuit descaling ATTENTION! If descaling is not carried out in time, the appliance screen will be blocked after the default forced descaling time has elapsed, and it will only be possible to use the appliance again once the descaling process has been completed...
  • Page 76: Possible Malfunctions

    Possible Malfunctions Possible Malfunctions Mögliche The table below contains descriptions of possible causes and solutions to malfunctions or errors during operation of the appliance. When malfunction cannot be removed, contact the technical service. In such a case, provide article number, model name and serial number. These data may be found in the rating plate.
  • Page 77 Possible Malfunctions Display message Possible solution Empty drip tray Pour the water out. If the drip tray has been emptied but messages still appear, clean and dry the two metal water level sensors on the drip tray. Fill the left bean hopper Fill the left bean hopper with coffee beans Fill the right bean hopper Fill the right bean hopper with beans...
  • Page 78 Possible Malfunctions Error Description Possible solution code Boiler heating too fast Thermoblock heating too fast Boiler heating too slow Thermoblock heating too slow Boiler heating error 1. Restart the Thermoblock heating error appliance. Water tank error detected 2. If the error message still appears after Water mixing valve error restarting, switch off...
  • Page 79: Decommissioning

    Decommissioning Decommissioning Preparations for decommissioning 1. Clean the appliance observing indications in section 'Cleaning and Maintenance'. 2. After emptying, clean the coffee bean container and the topping container. 3. Clean the beverage outlet and the milk line manually. 4. Clean the brew unit manually. 5.
  • Page 80: 10 Disposal

    Disposal 10 Disposal Electrical Appliance Electric appliances are marked with this symbol. Electrical appliances must be disposed of and recycled in a correct and environmentally friendly manner. You must not dispose of electric appliances with household waste. Disconnect the appliance from the power supply and remove power cord from the appliance.

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190086

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