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Clarity Platinum Urine Analyzer
OPERATOR'S MANUAL
FAILURE
MODE
Usage of improperly
stored strips or
reusing an already
dipped test strip
Usage of Expired
strips
Expired strip
bottle used
Incorrect
calibration (White
block damaged),
Gradual buildup
of sediment (visibly
detectable amounts)
Expired controls
used /selection of
incorrect controls /
improperly stored
controls used
Interference due
to blood in urine
specimen
Note: If you cannot troubleshoot an error or when an error continues to occur
after the corrective action is taken, please contact Clarity Diagnostics Technical
Support at (877) 485-7877, Monday-Friday, 8am-6pm EST, or email us at
techsupport@claritydiagnostics.com.
We Support Better Outcomes™
ERROR MESSAGE
DISPLAYED ON THE SCREEN
'Strip Quality Issue'
Error
'Strip Quality Issue'
Error
'Barcode Error'
'Barcode Error'
'QC Test Fail' Error
'Barcode Error'
'Possible false positive
results due to blood
interference may occur for
glucose, protein, bilirubin,
urobilinogen, nitrite,
leukocytes, ketone'
CORRECTIVE
ACTIONS
Repeat the test with
a new strip from an
unexpired bottle.
Repeat the test with
a new strip from an
unexpired bottle.
Restart the analyzer.
If the problem persists,
Contact Technical
Support at (877) 485-
7877, Monday-Friday,
8am-6pm EST.
Repeat the test using
unexpired Urinalysis
Quality Controls.
Only Clarity Urinalysis
controls (CLA-UHCRL25)
can be used.
User is alerted of
possible false positive
results. Submit the test
result to the physician
for interpretation.
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