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The following table provides the Failure Mode, Error Messages, and
Corrective Action plan for the user to implement
FAILURE
MODE
Software system
fails
Optics fail
(Broken LED)
Electronics fail
Motor fails /
strip bed jams
Improper
installation of
strip bed
Improper
placement on
the strip bed:
tilted/ no strip/
upside down/
backwards
Dry strip used /
incorrect wetting
of strips
Incorrect strip
used
Page 26
Clarity Platinum Urine Analyzer
OPERATOR'S MANUAL
ERROR MESSAGE
DISPLAYED ON THE SCREEN
'System Calibration
Failed' Error
'Optical System Fail'
Error
'Electronic System
Fail' Error
'Mechanical System
Fail' Error
'Mechanical System
Fail' Error
'Misplaced Strip'
Error 'Incorrect
Strip Type' Error
'Dry Strip Detected'
Error
'Incorrect Strip Type'
Error
CORRECTIVE
ACTIONS
Restart the analyzer. If the
problem persists, contact
technical support at
(877) 485-7877, Monday-
Friday, 8am-6pm EST.
Remove the strip bed
and insert it as the
instructions explain in
Section 6: Removing and
Replacing Strip Bed.
Repeat the test using a
Clarity CLA-10P reagent
strip. After placing the
strip, ensure that the test
strip is is fully inserted
into the back of the strip
bed, and facing up.
Repeat the test with a
new strip and ensure that
the reagent pads have
been completely wet
with the urine sample.
Repeat the test using
a Clarity CLA-10P
reagent strip.
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