Nokia FastMile 5G14-B User Manual

Nokia FastMile 5G14-B User Manual

5g receiver
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User Guide
Nokia FastMile 5G Receiver
5G14-B
User Guide
June 2022
© 2022 Nokia. Nokia Confidential Information
Use subject to agreed restrictions on disclosure and use.

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Summary of Contents for Nokia FastMile 5G14-B

  • Page 1 User Guide Nokia FastMile 5G Receiver 5G14-B User Guide June 2022 © 2022 Nokia. Nokia Confidential Information Use subject to agreed restrictions on disclosure and use.
  • Page 2 Nokia Group of Companies. Use this document as agreed. You agree to notify Nokia of any errors you may find in this document; however, should you elect to use this document for...
  • Page 3: Table Of Contents

    Quick onboarding guide ....................13 Inserting the SIM card....................13 Using the Nokia Wireless Mobile App to find the best installation location....15 Connecting the FastMile 5G Receiver to power ............18 Finishing off installation of the FastMile 5G Receiver on a window ......20 Finishing off installation of the FastMile 5G Receiver on a desktop stand ....27...
  • Page 4 Rebooting or resetting the FastMile 5G Receiver ............67 Removing a window mount...................69 Glossary ......................71 Technical specifications..................73 Radio - cellular (WAN-side) ..................74 Certification ........................76 Warranty and safety......................76 Manufacturer information..................77 About Nokia ......................79 © 2022 Nokia. Nokia Confidential Information 3TG-02285-AAAA-TCZZA-02 Use subject to agreed restrictions on disclosure and use.
  • Page 5: Safety Guidelines

    Warning: The FastMile 5G Receiver must be used with the supplied PoE injector. The supplied PoE injector is intended for indoor use only. 3TG-02285-AAAA-TCZZA-02 © 2022 Nokia. Nokia Confidential Information Use subject to agreed restrictions on disclosure and use.
  • Page 6 Safety Guidelines User Guide © 2022 Nokia. Nokia Confidential Information 3TG-02285-AAAA-TCZZA-02 Use subject to agreed restrictions on disclosure and use.
  • Page 7: Introduction

    Introduction This guide describes how to install the FastMile 5G Receiver using guidance from the Nokia Wireless Mobile App, and how to operate the FastMile 5G Receiver using its web-based graphical user interface. This guide also provides some troubleshooting information.
  • Page 8: Getting To Know Your Fastmile 5G Receiver

    Figure 1 The contents of kits for the FastMile 5G Receiver vary, depending in part on if the FastMile 5G Receiver is to be: © 2022 Nokia. Nokia Confidential Information 3TG-02285-AAAA-TCZZA-02 Use subject to agreed restrictions on disclosure and use.
  • Page 9: Physical Interfaces

    The front of the device has a multicolor LED that indicates status and signal strength (it is synchronized with the LED on the back of the device). The LED is described in detail in Understanding the LED colors. 3TG-02285-AAAA-TCZZA-02 © 2022 Nokia. Nokia Confidential Information Use subject to agreed restrictions on disclosure and use.
  • Page 10 The LED is described in detail in Understanding the LED colors; the signal test button is described in detail in Using the signal test button. © 2022 Nokia. Nokia Confidential Information 3TG-02285-AAAA-TCZZA-02 Use subject to agreed restrictions on disclosure and use.
  • Page 11 Note: The reset button and the SIM card slot are accessible through a cover on the bottom of the device; the cover has been removed in the following illustration to show the reset button and the SIM card slot. 3TG-02285-AAAA-TCZZA-02 © 2022 Nokia. Nokia Confidential Information Use subject to agreed restrictions on disclosure and use.
  • Page 12 Introduction User Guide Location of interfaces on the bottom of the FastMile 5G Receiver Figure 4 © 2022 Nokia. Nokia Confidential Information 3TG-02285-AAAA-TCZZA-02 Use subject to agreed restrictions on disclosure and use.
  • Page 13: Installing The Fastmile 5G Receiver

    • The PIN code is required to unlock the SIM card for service; the PIN code for the SIM card is not required to unlock access to the device. 3TG-02285-AAAA-TCZZA-02 © 2022 Nokia. Nokia Confidential Information Use subject to agreed restrictions on disclosure and use.
  • Page 14 Location of the screw to access the SIM card slot Figure 6 Remove the SIM tray from the SIM card slot. Location of the SIM card slot Figure 7 © 2022 Nokia. Nokia Confidential Information 3TG-02285-AAAA-TCZZA-02 Use subject to agreed restrictions on disclosure and use.
  • Page 15: Using The Nokia Wireless Mobile App To Find The Best Installation Location

    Using the Nokia Wireless Mobile App to find the best installation location The Nokia Wireless Mobile App can be installed on a smart phone to provide information that can help with FastMile 5G Receiver installation, such as finding the best location for installing the FastMile 5G Receiver.
  • Page 16 Wireless Mobile App. Note: Be prepared for the possibility of the need to move the FastMile 5G Receiver and PoE injector when using the Nokia Wireless Mobile App to find the best location for the FastMile 5G Receiver. Do not secure the FastMile 5G Receiver, PoE injector, or any cables in place yet. Do not connect the PoE injector to your gateway yet.
  • Page 17 Enable Bluetooth on your smart phone. The smart phone and downloaded app pair with the FastMile 5G Receiver. If you are requested by the Nokia Wireless Mobile App to enter the Bluetooth PIN number, enter the Bluetooth PIN code that is provided on the quick onboarding guide.
  • Page 18: Connecting The Fastmile 5G Receiver To Power

    FastMile 5G Receiver. The Nokia Wireless Mobile App can be used to do a speed test using Ookla. Once you have finished using the Nokia Wireless Mobile App to determine the best location for the FastMile 5G Receiver, you can finish off the installation: •...
  • Page 19 PoE injector AC cable to the PoE injector, as described in the two following items. • Connecting the PoE injector AC cable to the PoE injector 3TG-02285-AAAA-TCZZA-02 © 2022 Nokia. Nokia Confidential Information Use subject to agreed restrictions on disclosure and use.
  • Page 20: Finishing Off Installation Of The Fastmile 5G Receiver On A Window

    If the FastMile 5G Receiver is to be installed on a window that has a side hinge, it is recommended that near the bottom corner of the hinge side of the window be used. © 2022 Nokia. Nokia Confidential Information 3TG-02285-AAAA-TCZZA-02...
  • Page 21 • If otherwise not feasible to mount on a dry and clean flat surface, please consider preparing the surface accordingly or mount the device on the window indoors or whenever ambient temperatures are more favorable 3TG-02285-AAAA-TCZZA-02 © 2022 Nokia. Nokia Confidential Information Use subject to agreed restrictions on disclosure and use.
  • Page 22 This might not always be possible with a FastMile 5G Receiver that has the pre-mounted ultra-flat (“thin”) cable (30 cm), but it is highly recommended for devices with the pre-attached flat cable (1.5/2.5/10 m lengths provided by Nokia). • Always use the provided cable clamp to lock the FastMile 5G Receiver pre-attached PoE cable indoors (on a window frame or on the wall) •...
  • Page 23 You can ensure this by checking from the other side of the window: the color of the strips becomes darker when the contact is good. 3TG-02285-AAAA-TCZZA-02 © 2022 Nokia. Nokia Confidential Information Use subject to agreed restrictions on disclosure and use.
  • Page 24 Slide the FastMile 5G Receiver into the mounting sleeve. Ensure that the signal test button faces towards the inside of the room (the Nokia logo should face outside). The FastMile 5G Receiver secures into place by clipping into the metal clip that is on the bottom of the mounting sleeve.
  • Page 25 Note: If the FastMile 5G Receiver is being mounted on the outside of the window, the cable clamp should be installed on the inside of the room, not outside. 3TG-02285-AAAA-TCZZA-02 © 2022 Nokia. Nokia Confidential Information Use subject to agreed restrictions on disclosure and use.
  • Page 26 Connect a 1 Gbps Ethernet LAN cable between the PoE injector and your gateway. You will need to provide the cable if it was not supplied as part of the kit for the FastMile 5G Receiver. © 2022 Nokia. Nokia Confidential Information 3TG-02285-AAAA-TCZZA-02 Use subject to agreed restrictions on disclosure and use.
  • Page 27: Finishing Off Installation Of The Fastmile 5G Receiver On A Desktop Stand

    Connecting the Ethernet cable LAN cable to the PoE injector Figure 18 Make any other connections to your gateway. You can now manage the FastMile 5G Receiver through the Nokia Wireless Mobile App or through the WebUI. See About the WebUI for information about using the WebUI.
  • Page 28 Sliding the FastMile 5G Receiver into the desktop stand Figure 19 Use the clip in the base of the desktop stand to secure the cable in place underneath the base. © 2022 Nokia. Nokia Confidential Information 3TG-02285-AAAA-TCZZA-02 Use subject to agreed restrictions on disclosure and use.
  • Page 29 Figure 20 Orient the desktop stand and FastMile 5G Receiver so that the signal test button faces towards the inside of the room (the Nokia logo should face outside), and place in position. If included in your kit, attach the cable clamp to the pre-attached PoE cable of the FastMile 5G Receiver and use it to secure the pre-attached PoE cable of the receiver to the windowsill, wall, or furniture.
  • Page 30 Connecting the Ethernet cable LAN cable to the PoE injector Figure 21 Make any other connections to your gateway. You can now manage the FastMile 5G Receiver through the Nokia Wireless Mobile App or through the WebUI. See About the WebUI for information about using the WebUI.
  • Page 31: About The Webui

    Note: The WebUI screens are designed for 1920 * 1080p resolution. The WebUI supported browsers include Chrome, Firefox, Edge, and Safari. You should always use latest versions of browsers. 3TG-02285-AAAA-TCZZA-02 © 2022 Nokia. Nokia Confidential Information Use subject to agreed restrictions on disclosure and use.
  • Page 32 About the WebUI User Guide © 2022 Nokia. Nokia Confidential Information 3TG-02285-AAAA-TCZZA-02 Use subject to agreed restrictions on disclosure and use.
  • Page 33: Accessing The Webui

    The WebUI appears, with its menu on the left side of the screen and the Overview screen appears on the right side. The Overview screen is the only screen of the WebUI that can be accessed without logging in. 3TG-02285-AAAA-TCZZA-02 © 2022 Nokia. Nokia Confidential Information Use subject to agreed restrictions on disclosure and use.
  • Page 34 To improve security, it is recommended to change the default password. You can do this by doing the Changing the password procedure. © 2022 Nokia. Nokia Confidential Information 3TG-02285-AAAA-TCZZA-02 Use subject to agreed restrictions on disclosure and use.
  • Page 35: Webui Screens

    From the WebUI's left-side menu, selecting Overview if it is not already selected gives you a way to view a range of information about the FastMile 5G Receiver. 3TG-02285-AAAA-TCZZA-02 © 2022 Nokia. Nokia Confidential Information Use subject to agreed restrictions on disclosure and use.
  • Page 36 Bluetooth is On and working well. A gray dot indicates that Bluetooth is Off. Receiver information section: The Receiver information section of the Overview screen shows the following for the FastMile 5G Receiver: © 2022 Nokia. Nokia Confidential Information 3TG-02285-AAAA-TCZZA-02 Use subject to agreed restrictions on disclosure and use.
  • Page 37: Status Screen

    From the WebUI's left-side menu, selecting Status gives you a way to: • view general status information (including cellular network information) • view cellular status information (specifically, detailed 4G and 5G cellular information) 3TG-02285-AAAA-TCZZA-02 © 2022 Nokia. Nokia Confidential Information Use subject to agreed restrictions on disclosure and use.
  • Page 38: General Status Information

    The Data Usage section of the Status/General screen shows the amount of cellular data that has been downloaded and uploaded from the FastMile 5G Receiver since its last reset/power-cycle. SIM section: © 2022 Nokia. Nokia Confidential Information 3TG-02285-AAAA-TCZZA-02 Use subject to agreed restrictions on disclosure and use.
  • Page 39 The Ethernet section of the Status/General screen indicates whether a device is connected to the FastMile 5G Receiver via Ethernet: • Green dot: there is an Ethernet connection 3TG-02285-AAAA-TCZZA-02 © 2022 Nokia. Nokia Confidential Information Use subject to agreed restrictions on disclosure and use.
  • Page 40: Cellular Status Information

    To view detailed cellular information: • click 4G for detailed 4G cellular information • click 5G for detailed 5G cellular information Detailed 4G cellular information © 2022 Nokia. Nokia Confidential Information 3TG-02285-AAAA-TCZZA-02 Use subject to agreed restrictions on disclosure and use.
  • Page 41: Detailed 5G Cellular Information

    • EARFCN • ECI • Downlink Carrier Aggregation • Uplink Carrier Aggregation Click Refresh at any time to update the screen. Detailed 5G cellular information 3TG-02285-AAAA-TCZZA-02 © 2022 Nokia. Nokia Confidential Information Use subject to agreed restrictions on disclosure and use.
  • Page 42: Statistics Screen

    Statistics screen From the WebUI's left-side menu, selecting Statistics gives you tabs that provide a way for you to view statistics counters for: • LAN © 2022 Nokia. Nokia Confidential Information 3TG-02285-AAAA-TCZZA-02 Use subject to agreed restrictions on disclosure and use.
  • Page 43: Lan

    Click the LAN tab along the top of the Statistics screen. Statistics/LAN tab screen example Figure 28 Refresh the page to update the displayed information. 3TG-02285-AAAA-TCZZA-02 © 2022 Nokia. Nokia Confidential Information Use subject to agreed restrictions on disclosure and use.
  • Page 44: Cellular

    From the WebUI's left-side menu, selecting Network gives you a way to view or configure: • Ethernet: - LAN - LAN IPv6 • APN settings (Cellular/APN - Access Point Name) • Static routes • Connected devices © 2022 Nokia. Nokia Confidential Information 3TG-02285-AAAA-TCZZA-02 Use subject to agreed restrictions on disclosure and use.
  • Page 45: Ethernet /Lan

    For static DHCP, bind MAC addresses to the LAN by entering the MAC and IP addresses, and then clicking Add. Repeat for all MAC addresses to be bound. 3TG-02285-AAAA-TCZZA-02 © 2022 Nokia. Nokia Confidential Information Use subject to agreed restrictions on disclosure and use.
  • Page 46: Ethernet/Lan Ipv6

    To view or configure the APN settings, select Network from the WebUI's left-side menu, and then select Cellular. Click on the arrow beside Cellular to view or edit the settings for APN - Access Point Name. © 2022 Nokia. Nokia Confidential Information 3TG-02285-AAAA-TCZZA-02 Use subject to agreed restrictions on disclosure and use.
  • Page 47 • IPv4 IP address • IPv4 netmask setting • IPv6 address (in dotted format) • Maximum Transmission Unit (MTU) Click Refresh to update the screen. 3TG-02285-AAAA-TCZZA-02 © 2022 Nokia. Nokia Confidential Information Use subject to agreed restrictions on disclosure and use.
  • Page 48: Static Routes

    • Interface, by selecting from the pull-down Click Add. To remove an existing static route, find it in the filtered list and click Delete. © 2022 Nokia. Nokia Confidential Information 3TG-02285-AAAA-TCZZA-02 Use subject to agreed restrictions on disclosure and use.
  • Page 49: Connected Devices

    Application screen From the WebUI's left-side menu, selecting Application and then Port Forwarding gives you a way to view or configure port forwarding parameters. 3TG-02285-AAAA-TCZZA-02 © 2022 Nokia. Nokia Confidential Information Use subject to agreed restrictions on disclosure and use.
  • Page 50: Security Screen

    To remove an existing port forwarding configuration, find it in the list and click Delete. Security screen From the WebUI's left-side menu, selecting Security gives you a way to view or configure: © 2022 Nokia. Nokia Confidential Information 3TG-02285-AAAA-TCZZA-02 Use subject to agreed restrictions on disclosure and use.
  • Page 51: Firewall Security Level

    IP filter From the WebUI's left-side menu, selecting Security and then IP Filter gives you a way to view or configure IP filter parameters. 3TG-02285-AAAA-TCZZA-02 © 2022 Nokia. Nokia Confidential Information Use subject to agreed restrictions on disclosure and use.
  • Page 52 • Remote IP address • Destination subnet mask • Protocol Click Save Changes. To remove an existing IP filter, find it in the list and click Delete. © 2022 Nokia. Nokia Confidential Information 3TG-02285-AAAA-TCZZA-02 Use subject to agreed restrictions on disclosure and use.
  • Page 53: Alg And Dmz

    Configure ALG parameters by sliding the switch to enable or disable the following: • FTP • TFTP • SIP • H323 • RTSP • L2TP • IPSEC 3TG-02285-AAAA-TCZZA-02 © 2022 Nokia. Nokia Confidential Information Use subject to agreed restrictions on disclosure and use.
  • Page 54: Diagnostics Screen

    From the WebUI's left-side menu, selecting Diagnostics allows you to configure log settings and view logged events. Logs On the Diagnostics screen, click Logs. The Logs screen appears. © 2022 Nokia. Nokia Confidential Information 3TG-02285-AAAA-TCZZA-02 Use subject to agreed restrictions on disclosure and use.
  • Page 55: System Screen

    Click Save Changes. System screen The System screen allows you to: • perform general tasks • configure NTP parameters 3TG-02285-AAAA-TCZZA-02 © 2022 Nokia. Nokia Confidential Information Use subject to agreed restrictions on disclosure and use.
  • Page 56: General Tasks

    • Unblock a blocked PIN-locked SIM card • Reboot Device • Factory Reset • Change Password • Enable or disable Bluetooth • Enable or disable LED © 2022 Nokia. Nokia Confidential Information 3TG-02285-AAAA-TCZZA-02 Use subject to agreed restrictions on disclosure and use.
  • Page 57: Unlocking A Pin-Locked Sim Card

    This section describes how to reboot the FastMile 5G Receiver through the WebUI; to reboot the FastMile 5G Receiver through the reset button, see Rebooting or resetting the FastMile 5G Receiver. 3TG-02285-AAAA-TCZZA-02 © 2022 Nokia. Nokia Confidential Information Use subject to agreed restrictions on disclosure and use.
  • Page 58: Resetting The Fastmile 5G Receiver To Factory Default

    Note: During factory reset, the FastMile 5G Receiver could restart twice. This is normal behavior. From the System/General screen, click Reset. The FastMile 5G Receiver restarts and erases existing configuration. © 2022 Nokia. Nokia Confidential Information 3TG-02285-AAAA-TCZZA-02 Use subject to agreed restrictions on disclosure and use.
  • Page 59: Changing The Password

    From the System/General screen, slide the Enable LED button to enable or disable the LED. Note that even if the LED is disabled through the WebUI, it will light for important events such as critical alarms. 3TG-02285-AAAA-TCZZA-02 © 2022 Nokia. Nokia Confidential Information Use subject to agreed restrictions on disclosure and use.
  • Page 60: Ntp Parameters

    You can configure the following from the System/NTP screen: • Enable NTP • Primary Time Server • Secondary Time Server • Third Time Server • Time Zone Click Save Changes. © 2022 Nokia. Nokia Confidential Information 3TG-02285-AAAA-TCZZA-02 Use subject to agreed restrictions on disclosure and use.
  • Page 61: Logging Out Of The Webui

    User Guide Logging out of the WebUI Logging out of the WebUI Click Logout from the bottom of the WebUI menu. 3TG-02285-AAAA-TCZZA-02 © 2022 Nokia. Nokia Confidential Information Use subject to agreed restrictions on disclosure and use.
  • Page 62 Logging out of the WebUI User Guide © 2022 Nokia. Nokia Confidential Information 3TG-02285-AAAA-TCZZA-02 Use subject to agreed restrictions on disclosure and use.
  • Page 63: Troubleshooting

    You can check either of the multicolor LEDs on the FastMile 5G Receiver to determine the status of the device or to confirm that the location has good broadband performance Location of the multicolor LEDs Figure 42 3TG-02285-AAAA-TCZZA-02 © 2022 Nokia. Nokia Confidential Information Use subject to agreed restrictions on disclosure and use.
  • Page 64 Part of start up sequence Do nothing Solid Good 4G or 5G connection Do nothing Yellow Solid Medium 4G or 5G connection Reposition the FastMile 5G Receiver © 2022 Nokia. Nokia Confidential Information 3TG-02285-AAAA-TCZZA-02 Use subject to agreed restrictions on disclosure and use.
  • Page 65: Using The Signal Test Button

    You can check and test the signal strength at any time by pressing the signal test button on the back of the FastMile 5G Receiver. 3TG-02285-AAAA-TCZZA-02 © 2022 Nokia. Nokia Confidential Information Use subject to agreed restrictions on disclosure and use.
  • Page 66: Repositioning For A Better Signal

    • the Nokia Wireless Mobile App recommends that you reposition the FastMile 5G Receiver based on the app-performed signal test results • results of a speed test using Ookla done through the Nokia Wireless Mobile App • the recommended action for the LED activity is that you should reposition the FastMile 5G Receiver ©...
  • Page 67: Rebooting Or Resetting The Fastmile 5G Receiver

    FastMile 5G Receiver to power). Do the following as appropriate: • if you are using the Nokia Wireless Mobile App to determine the best location, resume use of the app • run another speed test using Ookla through the Nokia Wireless Mobile App •...
  • Page 68 Note: If the FastMile 5G Receiver has a PIN-locked SIM card, you might need to unlock the SIM card after the reboot or reset is done as described in System screen. © 2022 Nokia. Nokia Confidential Information 3TG-02285-AAAA-TCZZA-02 Use subject to agreed restrictions on disclosure and use.
  • Page 69: Removing A Window Mount

    The mounting sleeve might not be as secure if you move it to another window. Repeated reuse of the adhesive strips will reduce their adhesive strength. It is recommended that you do not move the mounting sleeve too often. 3TG-02285-AAAA-TCZZA-02 © 2022 Nokia. Nokia Confidential Information Use subject to agreed restrictions on disclosure and use.
  • Page 70 Troubleshooting User Guide © 2022 Nokia. Nokia Confidential Information 3TG-02285-AAAA-TCZZA-02 Use subject to agreed restrictions on disclosure and use.
  • Page 71: Glossary

    Peripheral Component Interconnect QoS Class Identifier Quick Start Guide Resource Capacity Management Radio Frequency RSRP Reference Signal Received Power RSRQ Reference Signal Received Quality 3TG-02285-AAAA-TCZZA-02 © 2022 Nokia. Nokia Confidential Information Use subject to agreed restrictions on disclosure and use.
  • Page 72 SSID Service Set identifier Up link Universal Serial Bus Volts Direct Current Wide Area Network WebUI Web User Interface WLAN Wireless Local Area Network © 2022 Nokia. Nokia Confidential Information 3TG-02285-AAAA-TCZZA-02 Use subject to agreed restrictions on disclosure and use.
  • Page 73: Technical Specifications

    Temperature is considered high if all the temperature sensor’s measured values are above the high threshold; the highest temperature value is reported as the current temperature. 3TG-02285-AAAA-TCZZA-02 © 2022 Nokia. Nokia Confidential Information Use subject to agreed restrictions on disclosure and use.
  • Page 74: Radio - Cellular (Wan-Side)

    Note: Actual supported radio frequency (RF) bands may vary in different regions due to certifications. Radio - cellular (WAN-side) Supported 5G NR channel bandwidths: © 2022 Nokia. Nokia Confidential Information 3TG-02285-AAAA-TCZZA-02 Use subject to agreed restrictions on disclosure and use.
  • Page 75 • DL MIMO 4x4 (1T4R): B1, B3, B7, B38, B40, B41, and B42 • DL MIMO 2x2 (1T2R): B5, B8, B20, B28, and B32 3TG-02285-AAAA-TCZZA-02 © 2022 Nokia. Nokia Confidential Information Use subject to agreed restrictions on disclosure and use.
  • Page 76: Certification

    • environmental and regulatory requirements • end of life collection and treatment • simplified EC declaration or conformity • specific precautions for EMS warnings. © 2022 Nokia. Nokia Confidential Information 3TG-02285-AAAA-TCZZA-02 Use subject to agreed restrictions on disclosure and use.
  • Page 77: Manufacturer Information

    Nokia Solutions & Networks Oyj www.nokia.com Address Karakaari 7, 02610 Espoo, Finland Customer Support Contact your service provider or the seller from which the device was purchased. 3TG-02285-AAAA-TCZZA-02 © 2022 Nokia. Nokia Confidential Information Use subject to agreed restrictions on disclosure and use.
  • Page 78 Manufacturer information User Guide © 2022 Nokia. Nokia Confidential Information 3TG-02285-AAAA-TCZZA-02 Use subject to agreed restrictions on disclosure and use.
  • Page 79: About Nokia

    Nokia is a registered trademark of Nokia Corporation. Other product and company names mentioned herein may be trademarks or trade names of their respective owners.

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