Nokia FastMile 4G Installation Manual

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Nokia FastMile 4G Receiver Installation Guide
FastMile 2.1.01
Nokia FastMile 4G Receiver Installation Guide
3TG-00387-ABBA-TCZZA
Issue: 01
November 2019
Nokia — Proprietary and confidential
Use pursuant to applicable agreements

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  • Page 1 Nokia FastMile 4G Receiver Installation Guide FastMile 2.1.01 Nokia FastMile 4G Receiver Installation Guide 3TG-00387-ABBA-TCZZA Issue: 01 November 2019 Nokia — Proprietary and confidential Use pursuant to applicable agreements...
  • Page 2 © 2019 Nokia. Contains proprietary/trade secret information which is the property of Nokia and must not be made available to, or copied or used by anyone outside Nokia without its written authorization. Not to be used or disclosed except in accordance with applicable agreements.
  • Page 3: Preface

    For ordering information, contact your Nokia sales representative. 1.6 Nokia quality processes Nokia’s FastMile 4G Receiver quality practices are in compliance with TL 9000 requirements.These requirements are documented in the Fixed Networks Quality Manual 3FQ-30146-6000-QRZZA. The quality practices adequately ensure that technical requirements and customer end-point requirements are met.
  • Page 4: Safety Information

    If you do not have an account, click Register or contact your Nokia representative. Choose Online Customer Support (OLCS). Click on Documentation Center in the upper menu bar to access the Nokia Documentation Center.
  • Page 5: Special Information

    Nokia FastMile 4G Receiver Installation Guide Preface 1.9 Special information The following are examples of how special information is presented in this document. Danger indicates that the described activity or Danger — situation may result in serious personal injury or death; for example, high voltage or electric shock hazards.
  • Page 6 Preface Nokia FastMile 4G Receiver Installation Guide Procedure 3 Example of required substeps in a step At step 1, you must perform a series of substeps within the step. This step has a series of substeps that you must perform to complete the step. You must perform the following substeps: This is the first substep.
  • Page 7 Nokia FastMile 4G Receiver Installation Guide Preface Acrobat Reader displays the search results. You can expand the entries for each document by clicking on the + symbol. Issue: 01 3TG-00387-ABBA-TCZZA...
  • Page 8 Preface Nokia FastMile 4G Receiver Installation Guide 3TG-00387-ABBA-TCZZA Issue: 01...
  • Page 9: Table Of Contents

    Nokia FastMile 4G Receiver Installation Guide Table of contents Preface...................11 Scope ......................11 Audience....................11 Required knowledge..................11 Acronyms and initialisms ................11 Assistance and ordering phone numbers ..........11 Nokia quality processes................11 Safety information..................12 Documents ....................12 Special information ..................13 1.9.1 Steps with options or substeps..............13 1.10...
  • Page 10 Roles ......................37 Installation prerequisites for the Nokia FastMile 4G Receiver....37 8.2.1 Lightning protection and other important information ........40 Inserting the SIM card in the Nokia FastMile 4G Receiver..41 Overview....................41 Inserting the SIM card ................43 Extracting the SIM card ................44 Determining the mounting location ..........45 10.1...
  • Page 11 This subscription ID is not provisioned by the Fastmile Controller ..103 12.9 This subscriber ID has already completed a successful installation..103 12.10 Nokia FastMile 4G Receiver firmware upgrade to latest build failed ..103 12.11 Nokia FastMile 4G Receiver detached from network ......103 12.12 Trace request ..................104...
  • Page 12 Nokia FastMile 4G Receiver Installation Guide 3TG-00387-ABBA-TCZZA Issue: 01...
  • Page 13 Nokia Altiplano FastMile Controller through NETCONF .56 Figure 19 Screen indicating that you can use the Nokia Wireless app to find an LTE base station for unit that will be managed by the Nokia Altiplano FastMile Controller through NETCONF.............57 Figure 20 Screen for connecting to the Nokia FastMile 4G Receiver......58...
  • Page 14 Figure 38 Prompt for accepting the connection request ..........78 Figure 39 Screen to log in to a Nokia FastMile 4G Receiver that will be managed by an ACS .................79 Figure 40 Information screen telling you to find a location where the Nokia FastMile 4G Receiver won’t be obstructed..........81...
  • Page 15 Safety labels ....................18 ANSI safety guidelines ..............23 Table 2 Safety labels ....................24 Installation overview ..............29 Table 3 Models and model types of the Nokia FastMile 4G Receiver....29 Table 4 Installation overview ..................30 Reviewing safety information............31 Table 5 Available PoE injectors................33 Mounting and connecting the Nokia FastMile 4G Receiver..................87...
  • Page 16 Nokia FastMile 4G Receiver Installation Guide 3TG-00387-ABBA-TCZZA Issue: 01...
  • Page 17: Etsi Environmental And Crohs Guidelines

    This chapter provides information about the ETSI environmental China Restriction of Hazardous Substances (CRoHS) regulations that govern the installation and operation of Nokia FastMile 4G Receiver equipment. This chapter also includes environmental operation parameters of general interest. 2.1 Environmental labels This section describes the environmental instructions that are provided with the customer documentation, equipment, and location where the equipment resides.
  • Page 18: Products Containing Hazardous Substances Above Maximum Concentration Value (Mcv) Label

    ETSI environmental and CRoHS guidelines Nokia FastMile 4G Receiver Installation Guide Figure 1 Products below MCV value label 18986 2.1.2.2 Products containing hazardous substances above Maximum Concentration Value (MCV) label Figure shows the label that indicates a product is above the maximum...
  • Page 19: Steps With Options Or Substeps

    2.2 Hazardous Substances Table (HST) This section describes the compliance of the Nokia FastMile 4G Receiver equipment to the CRoHS standard when the product and subassemblies contain hazardous substances beyond the MCV value. This information is found in this user documentation where part numbers for the product and subassemblies are listed.
  • Page 20: Multiple Pdf Document Search

    Nokia FastMile 4G Receiver equipment and other Nokia FastMile 4G Receiver specifications. 2.3.2 Storage According to ETS 300-019-1-1 - Class 1.1, storage of Nokia FastMile 4G Receiver equipment must be in Class 1.1, weather-protected, temperature-controlled locations. 2.3.3 Transportation According to EN 300-019-1-2 - Class 2.3, transportation of Nokia FastMile 4G...
  • Page 21: Material Content Compliance

    Figure 3 Recycling/take back/disposal of product symbol At the end of its life, Nokia FastMile 4G Receiver equipment is subject to the applicable local legislations that implement the European Directive 2012/19EU on waste electrical and electronic equipment (WEEE).
  • Page 22 Nokia FastMile 4G Receiver Installation Guide In compliance with legal requirements and contractual agreements, where applicable, Nokia will offer to provide for the collection and treatment of Nokia products bearing the logo shown in Figure at the end of their useful life, or products displaced by Nokia equipment offers.
  • Page 23: Etsi Safety Guidelines

    ETSI safety guidelines 3 ETSI safety guidelines This chapter provides information about the mandatory regulations that govern the installation and operation of Nokia FastMile 4G Receiver equipment in the ETSI market. 3.1 Safety instructions This section describes the safety instructions that are provided in the customer documentation and on the Nokia FastMile 4G Receiver equipment.
  • Page 24: Safety-Related Labels

    3.1.2 Safety-related labels The Nokia FastMile 4G Receiver equipment is labeled with the specific safety instructions and compliance information that is related to a product, or product variant or model, of the equipment. Observe the instructions on the safety labels.
  • Page 25: Emc Compliance

    • IEC 60529 Degrees of protection provided by enclosures (IP Code) 3.2.3 Environmental standard compliance The Nokia FastMile 4G Receiver equipment complies with the EN 300 019 European environmental standards. 3.2.4 Laser product standard compliance The Nokia FastMile 4G Receiver equipment is not a laser product.
  • Page 26: Electrical Safety Guidelines

    The use of any non-Nokia approved power supplies or power adapters is not supported or endorsed by Nokia. Such use will void any warranty or support contract with Nokia. Such use greatly increases the danger of damage to equipment or property.
  • Page 27: Esd Safety Guidelines

    Nokia FastMile 4G Receiver equipment and other Nokia FastMile 4G Receiver specifications. During operation in the supported temperature range, condensation inside the Nokia FastMile 4G Receiver equipment caused by humidity is not an issue because the Nokia FastMile 4G Receiver is a sealed unit. Issue: 01...
  • Page 28 ETSI safety guidelines Nokia FastMile 4G Receiver Installation Guide 3TG-00387-ABBA-TCZZA Issue: 01...
  • Page 29: Ansi Safety Guidelines

    ANSI safety guidelines 4 ANSI safety guidelines This chapter provides information about the mandatory regulations that govern the installation and operation of the Nokia FastMile 4G Receiver equipment in the North American or ANSI market. 4.1 Safety instructions This section describes the safety instructions that are provided in the customer documentation and on the Nokia FastMile 4G Receiver equipment.
  • Page 30: Safety-Related Labels

    Observe the instructions on the safety labels. Table provides examples of the text in the various Nokia FastMile 4G Receiver equipment safety labels. Table 2...
  • Page 31: Safety Standards Compliance

    Sample safety label for ETL 5011710 27799 4.2 Safety standards compliance This section describes the Nokia FastMile 4G Receiver equipment compliance with North American safety standards. Changes or modifications to this unit not expressly Warning — approved by the party responsible for compliance could void the user's authority to operate the equipment.
  • Page 32: Emc, Emi, And Esd Compliance

    ANSI safety guidelines Nokia FastMile 4G Receiver Installation Guide 4.2.1 EMC, EMI, and ESD compliance The Nokia FastMile 4G Receiver equipment complies with the following EMC, EMI, and ESD requirements: • Federal Communications Commission PART 15-RADIO FREQUENCY DEVICES Subpart C-INTENTIONAL RADIATORS Title 47 CFR Part 15. Part 15.247, Part 15.255...
  • Page 33: Electrical Safety Guidelines

    The use of any non-Nokia approved power supplies or power adapters is not supported or endorsed by Nokia. Such use will void any warranty or support contract with Nokia. Such use greatly increases the danger of damage to equipment or property.
  • Page 34: Esd Safety Guidelines

    Nokia FastMile 4G Receiver equipment and other Nokia FastMile 4G Receiver specifications. During operation in the supported temperature range, condensation inside the Nokia FastMile 4G Receiver equipment caused by humidity is not an issue because the Nokia FastMile 4G Receiver is a sealed unit. 3TG-00387-ABBA-TCZZA...
  • Page 35: Installation Overview

    5 Installation overview 5.1 Overview 5.1 Overview Be sure to read the Nokia FastMile 4G Receiver Product Overview before installing the Nokia FastMile 4G Receiver. Some steps in installing the Nokia FastMile 4G Receiver differ, depending on the model type of the Nokia FastMile 4G Receiver. Table indicates the model type and Ethernet cable information for each model of the Nokia FastMile 4G Receiver.
  • Page 36 If a FastMile 4G Receiver that is managed by the Nokia Altiplano FastMile Controller needs to be installed again, the Subscription ID of the FastMile 4G Receiver must be manually deleted from the Nokia Altiplano FastMile Controller database. Once the...
  • Page 37: Reviewing Safety Information

    All outside wiring associated with the Nokia FastMile 4G Receiver should follow local safety regulations. • Maintain at least 50 cm (20 in) distance from the front face of the Nokia FastMile 4G Receiver while the system is operating. Issue: 01...
  • Page 38: Available Poe Injectors

    6.2 Available PoE injectors If the Nokia FastMile 4G Receiver is going to be powered through a PoE injector, the PoE injector must a Nokia-approved PoE injector. The following classes of PoE injectors are available from Nokia for use with the FastMile 4G Receiver: •...
  • Page 39 Nokia FastMile 4G Receiver Installation Guide Reviewing safety information Table 5 Available PoE injectors Class Model Description Color Nokia part Vendor part number number Class I FWAPoE1-CB-US-W G0545 53V0.6A, MAINS White 3TG-00041-AA G0545-530-060-PSE1000, CORD TYPE B-US CH-331C+CH-706,White,US FWAPoE1-CEF-EU-W G0545 53V0.6A, MAINS...
  • Page 40 Reviewing safety information Nokia FastMile 4G Receiver Installation Guide 3TG-00387-ABBA-TCZZA Issue: 01...
  • Page 41: Identifying Package Contents

    QR code has system-use information for the Nokia FastMile 4G Receiver • you use a mobile phone that has the Nokia Wireless app to scan the QR code to log in to the Nokia FastMile 4G Receiver (log in is done through Bluetooth over a VPN connection) •...
  • Page 42 Identifying package contents Nokia FastMile 4G Receiver Installation Guide 3TG-00387-ABBA-TCZZA Issue: 01...
  • Page 43: Reviewing Roles And Installation Prerequisites

    8.2 Installation prerequisites for the Nokia FastMile 4G Receiver You need to be aware of the following before installing the Nokia FastMile 4G Receiver. Contact your Nokia representative for additional information. • information about route and bridge mode operation of the Nokia FastMile 4G Receiver •...
  • Page 44 HSS; this SIM card should have the same PIN or an empty PIN, as the Nokia FastMile 4G Receiver will not do a PIN unlock if the wrong PIN code is set on the device; if this happens, the Nokia FastMile 4G Receiver installer needs to go onsite and replace the SIM card •...
  • Page 45 (Marshmallow) or above; see the Nokia FastMile 4G Receiver Customer Release Notes for information about accessing the Nokia Wireless app and installing it • The LTE base station that will be used by the Nokia FastMile 4G Receiver must be available and functioning •...
  • Page 46: Lightning Protection And Other Important Information

    Nokia for use with the FastMile 4G Receiver; see section for more information. Nokia advises that a Class I PoE injector should be put as close as possible to the place where the Ethernet cable enters the home. Nokia advises that the FastMile 4G Receiver should be installed below the roof level.
  • Page 47: Inserting The Sim Card In The Nokia Fastmile 4G Receiver

    Nokia FastMile 4G Receiver, you should contact your Nokia representative for more detailed information. The SIM card needs to be inserted in the Nokia FastMile 4G Receiver in order for the Nokia Wireless app to work in conjunction with the Nokia FastMile 4G Receiver to determine the mounting location.
  • Page 48: Figure 6 View Of Sim Card Slot On The Compact Mono-Band And Aba Models

    Figure shows a view of the SIM card slot on the Compact multi-band models of the Nokia FastMile 4G Receiver to help you orient the SIM card when inserting or extracting it as described in the procedures in this chapter.
  • Page 49: Inserting The Sim Card

    Procedure 5 To insert the SIM card in the Nokia FastMile 4G Receiver Use a TORX T8 screwdriver to remove the cover from the SIM card slot of the Nokia FastMile 4G Receiver. Insert a valid Nano/4FF SIM card in the SIM card slot, with the bottom of the SIM card facing you as shown in Figure 8.
  • Page 50: Extracting The Sim Card

    SIM card. Procedure 6 To extract the SIM card from the Nokia FastMile 4G Receiver Use a TORX T8 screwdriver to remove the cover from the SIM card slot of the Nokia FastMile 4G Receiver. Extract the SIM card: For the Compact mono-band models, use the SIM card tool (“nipple”) supplied with the Nokia...
  • Page 51: Determining The Mounting Location

    10.1 Overview Some steps in the procedures for determining the mounting location for the Nokia FastMile 4G Receiver depend on whether it will be managed remotely by the Nokia Altiplano FastMile Controller (through NETCONF) or by an ACS (through TR-069).
  • Page 52: Figure 9 Before We Begin Screen

    Determining the mounting location Nokia FastMile 4G Receiver Installation Guide Figure 9 Before we begin screen Figure shows the “Terms of Service” screen that is accessed through the “Before we begin” screen. 3TG-00387-ABBA-TCZZA Issue: 01...
  • Page 53: Figure 10 Terms Of Service Screen

    Receiver to determine the optimal mounting location for the Nokia FastMile 4G Receiver, as described in section 10.2. If an ACS will be used for remote management of the Nokia FastMile 4G Receiver through TR-069, you use the Nokia Wireless app, which works with the Nokia FastMile 4G Receiver to determine the optimal mounting location for the Nokia FastMile 4G Receive as described in section 10.3.
  • Page 54: Determining The Mounting Location For Unit That Will Be Managed By The Nokia Altiplano Fastmile Controller

    The Nokia Wireless app works in conjunction with the Nokia Altiplano FastMile Controller to find an LTE base station and to set up the Nokia FastMile 4G Receiver. The Nokia Wireless app works in conjunction with the signal strength measurement capability of the Nokia FastMile 4G Receiver to find a place to mount the Nokia FastMile 4G Receiver.
  • Page 55: Figure 11 Introductory Screen For Unit That Will Be Managed By The Nokia Altiplano Fastmile Controller Through Netconf

    To determine the mounting location for unit that will be managed by the Nokia Altiplano FastMile Controller Use the following procedure to determine the mounting location for a Nokia FastMile 4G Receiver that is to be managed by the Nokia Altiplano FastMile Controller through NETCONF.
  • Page 56: Figure 12 Screen With Prompt To Scan The Qr Code For Unit That Will Be Managed By The Nokia Altiplano Fastmile Controller Through Netconf

    After the introductory screen has cleared, the Nokia Wireless app shows an animation of how to scan the QR code of the Nokia FastMile 4G Receiver so that the app can obtain the MAC address, unique device identifier, enterprise id, and device type of the Nokia FastMile 4G Receiver.
  • Page 57: Figure 13 Qr Code Screen For Unit That Will Be Managed By The Nokia Altiplano

    Figure 13 QR code screen for unit that will be managed by the Nokia Altiplano FastMile Controller through NETCONF The Nokia Wireless app displays the screen to install the Nolia FastMile 4G Receiver. Tap on the “Install” option. Figure shows the Install option.
  • Page 58: Figure 14 Screen Showing The Install Option For Unit That Will Be Managed By The Nokia Altiplano Fastmile Controller Through Netconf

    Figure 14 Screen showing the Install option for unit that will be managed by the Nokia Altiplano FastMile Controller through NETCONF The Nokia Wireless app displays the screen to select the setup method. Tap on the “NetConf with Controller” option. Figure shows the NetConf with Controller option.
  • Page 59: Figure 15 Screen Showing The Netconf With Controller Option For Unit That Will Be Managed By The Nokia Altiplano Fastmile Controller

    Screen showing the NetConf with Controller option for unit that will be managed by the Nokia Altiplano FastMile Controller The Nokia Wireless app prompts you to log in to the Nokia Altiplano FastMile Controller. You will need to input the user name, password, and FastMile Controller URL.
  • Page 60: Figure 16 Screen For Logging In To A Nokia Altiplano Fastmile Controller That Will Be Managed By The Nokia Altiplano Fastmile Controller Through

    Nokia Altiplano FastMile Controller through NETCONF When the button is enabled (that is, it turns to blue), tap on “Log in” to log in to the Nokia Altiplano FastMile Controller. The Nokia Wireless app prompts you to share your location so that you can register the Nokia FastMile 4G Receiver with the Nokia Altiplano FastMile Controller.
  • Page 61: Figure 17 Screen For Sharing Location For Unit That Will Be Managed By The Nokia Altiplano Fastmile Controller Through Netconf

    Nokia Altiplano FastMile Controller through NETCONF Share your location by tapping on “Next”. The Nokia Wireless app prompts you to enter the Subscription ID so that you can register the Nokia FastMile 4G Receiver with the Nokia Altiplano FastMile Controller.
  • Page 62: Figure 18 Screen For Entering The Subscription Id For Unit That Will Be Managed By The Nokia Altiplano Fastmile Controller Through Netconf

    Nokia Altiplano FastMile Controller through NETCONF Register the Nokia FastMile 4G Receiver by tapping on “Register”. The Nokia Wireless app shows that registration of the Nokia FastMile 4G Receiver with the Nokia Altiplano FastMile Controller was successful. Continue by tapping on “Next”.
  • Page 63: Figure 19 Screen Indicating That You Can Use The Nokia Wireless App To Find

    8 • provides a “Done” button for you to tap when the Nokia Wireless app has located a satisfactory LTE base station When you have a satisfactory LTE base station, proceed by tapping on “Done”.
  • Page 64: Figure 20 Screen For Connecting To The Nokia Fastmile 4G Receiver

    This will allow you to connect the Nokia Wireless app to the Nokia FastMile 4G Receiver so the Nokia Wireless app can set it up and work in conjunction with it to find the strongest signal as described in the next steps.
  • Page 65: Figure 21 Screen For Enabling The Vpn Profile

    Nokia FastMile 4G Receiver Installation Guide Determining the mounting location The Nokia Wireless app prompts you to enable the VPN profile for a secure method to communicate with the Nokia FastMile 4G Receiver. Figure shows the screen to enable the VPN profile.
  • Page 66: Figure 22 Prompt For Accepting The Connection Request

    Prompt for accepting the connection request Accept the connection request by tapping on “OK”. The Nokia Wireless app prompts you to log in to the Nokia FastMile 4G Receiver. You will need to input the username and password for the Nokia FastMile 4G Receiver.
  • Page 67: Figure 23 Screen To Log In To A Nokia Fastmile 4G Receiver That Will Be Managed By The Nokia Altiplano Fastmile Controller

    Nokia Altiplano FastMile Controller Log in to the Nokia FastMile 4G Receiver by tapping on “Log in”. The Nokia Wireless app now sets up the Nokia FastMile 4G Receiver and shows when the set up is compete.
  • Page 68 Determining the mounting location Nokia FastMile 4G Receiver Installation Guide The screen that shows that the Nokia FastMile 4G Receiver is being set up, and indicates the progress of the set up, and indicates that you should keep the Nokia Wireless app open.
  • Page 69: Figure 24 Information Screen Telling You To Find A Location Where The Nokia Fastmile 4G Receiver Won't Be Obstructed

    Nokia FastMile 4G Receiver Installation Guide Determining the mounting location Figure 24 Information screen telling you to find a location where the Nokia FastMile 4G Receiver won’t be obstructed Issue: 01 3TG-00387-ABBA-TCZZA...
  • Page 70: Figure 25 Information Screen Telling You To Hold The Nokia Fastmile 4G Receiver In Place

    Determining the mounting location Nokia FastMile 4G Receiver Installation Guide Figure 25 Information screen telling you to hold the Nokia FastMile 4G Receiver in place 3TG-00387-ABBA-TCZZA Issue: 01...
  • Page 71: Figure 26 Information Screen Telling You To Try A Few Locations To Find The Best

    Nokia FastMile 4G Receiver Installation Guide Determining the mounting location Figure 26 Information screen telling you to try a few locations to find the best signal Issue: 01 3TG-00387-ABBA-TCZZA...
  • Page 72: Figure 27 Screen To Start A Signal Strength Measurement

    Determining the mounting location Nokia FastMile 4G Receiver Installation Guide Figure 27 Screen to start a signal strength measurement 3TG-00387-ABBA-TCZZA Issue: 01...
  • Page 73: Figure 28 Screen Showing Very Strong Signal

    When you have a signal strength measurement that is satisfactory, proceed by tapping on “Done”. The Nokia Wireless app indicates that the Nokia FastMile 4G Receiver can now be installed. Figure shows the screen showing that you are ready to install.
  • Page 74: Figure 29 Screen Showing That You Are Ready To Install

    QR code when accessing the Nokia FastMile 4G Receiver through a mobile phone after installation is complete. You can put the Nokia Wireless app in background as the app is not needed any more for the installation process.
  • Page 75: Determining The Mounting Location For Unit That Will Be Managed By An Acs

    10.3 Determining the mounting location for unit that will be managed by an ACS If an ACS will be used through TR-069 to remotely manage the Nokia FastMile 4G Receiver, use the following procedure to use the Nokia Wireless app, which works in conjunction with the Nokia FastMile 4G Receiver, to help you determine the mounting location for the Nokia FastMile 4G Receiver.
  • Page 76: Figure 30 Introductory Screen For Unit That Will Be Managed By An Acs

    After the introductory screen has cleared, the Nokia Wireless app shows an animation of how to scan the QR code of the Nokia FastMile 4G Receiver so that the app can obtain the MAC address, unique device identifier, enterprise id, and device type of the Nokia FastMile 4G Receiver.
  • Page 77: Figure 31 Screen With Prompt To Scan The Qr Code For Unit That Will Be Managed By An Acs

    Nokia FastMile 4G Receiver Installation Guide Determining the mounting location Figure 31 Screen with prompt to scan the QR code for unit that will be managed by an ACS Tap on “Scan” to start the scan of the QR code.
  • Page 78: Figure 32 Qr Code Screen For Unit That Will Be Managed By An Acs

    Nokia FastMile 4G Receiver Installation Guide Figure 32 QR code screen for unit that will be managed by an ACS The Nokia Wireless app displays the screen to install the Nolia FastMile 4G Receiver. Tap on the “Install” option. Figure shows the Install option.
  • Page 79: Figure 33 Screen Showing The Install Option For Unit That Will Be Managed By

    Figure 33 Screen showing the Install option for unit that will be managed by an ACS The Nokia Wireless app displays the screen to select the setup method. Tap on the “TR-069 without Controller” option. Figure shows the TR-069 without Controller option.
  • Page 80: Figure 34 Screen Showing The Tr-069 Without Controller Option For Unit That Will Be Managed By An Acs

    Figure 34 Screen showing the TR-069 without Controller option for unit that will be managed by an ACS The Nokia Wireless app prompts you to share your location so that you can register the Nokia FastMile 4G Receiver. Figure shows the prompt to share your location.
  • Page 81: Figure 35 Screen For Sharing Location For Unit That Will Be Managed By An Acs

    This will allow you to connect the Nokia Wireless app to the Nokia FastMile 4G Receiver so the Nokia Wireless app can set it up and work in conjunction with it to find the strongest signal as described in the next steps.
  • Page 82: Figure 36 Screen For Connecting To The Nokia Fastmile 4G Receiver

    Screen for connecting to the Nokia FastMile 4G Receiver Connect to the Nokia FastMile 4G Receiver by tapping on “Connect”. The Nokia Wireless app prompts you to enable the VPN profile for a secure method to communicate with the Nokia FastMile 4G Receiver.
  • Page 83: Figure 37 Screen For Enabling The Vpn Profile

    Nokia FastMile 4G Receiver Installation Guide Determining the mounting location Figure 37 Screen for enabling the VPN profile Enable the VPN profile by tapping on “Connect”. The android system of the mobile phone prompts you to accept the connection request.
  • Page 84: Figure 38 Prompt For Accepting The Connection Request

    Prompt for accepting the connection request Accept the connection request by tapping on “OK”. The Nokia Wireless app prompts you to log in to the Nokia FastMile 4G Receiver. You will need to input the username and password for the Nokia FastMile 4G Receiver.
  • Page 85: Figure 39 Screen To Log In To A Nokia Fastmile 4G Receiver That Will Be Managed By An Acs

    ACS Log in to the Nokia FastMile 4G Receiver by tapping on “Log in”. The Nokia Wireless app now sets up the Nokia FastMile 4G Receiver and shows when the set up is compete. For a Nokia FastMile 4G Receiver that will be managed remotely by an ACS (through TR-069), as part of this step, the Nokia Wireless app uploads the mobile phone location to the Nokia FastMile 4G Receiver.
  • Page 86 The Nokia Wireless app uses the signal strength measurement capability of the Nokia FastMile 4G Receiver to help you find a place to mount the Nokia FastMile 4G Receiver. The Nokia Wireless app provides the following screens to help you find a place to mount the Nokia FastMile 4G Receiver based on signal strength measurements: •...
  • Page 87: Figure 40 Information Screen Telling You To Find A Location Where The Nokia Fastmile 4G Receiver Won't Be Obstructed

    Nokia FastMile 4G Receiver Installation Guide Determining the mounting location Figure 40 Information screen telling you to find a location where the Nokia FastMile 4G Receiver won’t be obstructed Issue: 01 3TG-00387-ABBA-TCZZA...
  • Page 88: Figure 41 Information Screen Telling You To Hold The Nokia Fastmile 4G Receiver In Place

    Determining the mounting location Nokia FastMile 4G Receiver Installation Guide Figure 41 Information screen telling you to hold the Nokia FastMile 4G Receiver in place 3TG-00387-ABBA-TCZZA Issue: 01...
  • Page 89: Figure 42 Information Screen Telling You To Try A Few Locations To Find The Best

    Nokia FastMile 4G Receiver Installation Guide Determining the mounting location Figure 42 Information screen telling you to try a few locations to find the best signal Issue: 01 3TG-00387-ABBA-TCZZA...
  • Page 90: Figure 43 Screen To Start A Signal Strength Measurement

    Determining the mounting location Nokia FastMile 4G Receiver Installation Guide Figure 43 Screen to start a signal strength measurement 3TG-00387-ABBA-TCZZA Issue: 01...
  • Page 91: Figure 44 Screen Showing Very Strong Signal

    When you have a signal strength measurement that is satisfactory, proceed by tapping on “Done”. The Nokia Wireless app indicates that the Nokia FastMile 4G Receiver can now be installed. Figure shows the screen showing that you are ready to install.
  • Page 92: Figure 45 Screen Showing That You Are Ready To Install

    QR code when accessing the Nokia FastMile 4G Receiver through a mobile phone after installation is complete. You can put the Nokia Wireless app in background as the app is not needed any more for the installation process.
  • Page 93: Mounting And Connecting The Nokia Fastmile 4G Receiver

    After you have determined the mounting location for the Nokia FastMile 4G Receiver as described in chapter 10, you can mount the Nokia FastMile 4G Receiver on a wall or pole, and make connections to it as described in this chapter.
  • Page 94: Mounting And Connecting The Nokia Fastmile 4G Receiver

    Nokia FastMile 4G Receiver through a supplied mounting plate. The receiver bracket is used to mount the Nokia FastMile 4G Receiver on a wall or attaches to a pole adapter so that the Nokia FastMile 4G Receiver can be mounted on a pole.
  • Page 95 Use the two supplied screws to attach the mounting plate to the back of the Nokia FastMile 4G Receiver as shown in Figure 48. Be sure to orient the mounting plate as shown in the figure.
  • Page 96: Figure 48 Attaching The Mounting Plate To The Nokia Fastmile 4G Receiver

    You can use the receiver bracket as a template for the anchor holes. If you are wall-mounting the Nokia FastMile 4G Receiver, attach the receiver bracket to the outside of the wall using two appropriate fasteners in the anchor holes drilled in the previous step, as shown in Figure 49.
  • Page 97: Figure 49 Attaching The Receiver Bracket To A Wall

    Figure 49 Attaching the receiver bracket to a wall 28803 If you are pole-mounting the Nokia FastMile 4G Receiver, attach the receiver bracket to the pole adapter as shown in Figure 50. Figure 50 Attaching the receiver bracket to the pole adapter...
  • Page 98: Figure 51 Attaching The Receiver Bracket And Pole Adapter To A Pole

    Attaching the receiver bracket and pole adapter to a pole 28805 Line up the mounting plate (attached earlier on the back of the Nokia FastMile 4G Receiver) with the receiver bracket and temporarily secure the Nokia FastMile 4G Receiver in place with the three saved fasteners: •...
  • Page 99: Figure 52 Mounting The Nokia Fastmile 4G Receiver On A Wall

    Nokia FastMile 4G Receiver Installation Guide Mounting and connecting the Nokia FastMile 4G Receiver Figure 52 Mounting the Nokia FastMile 4G Receiver on a wall Wall 28806 Figure 53 Mounting the Nokia FastMile 4G Receiver on a pole Pole 28807...
  • Page 100: Figure 54 Location Of The Waterproof Plug (Compact Multi-Band Models Only)

    Ethernet cable that has standard pinouts and is a maximum of 80 m (262 ft) in length to the Ethernet port of the Nokia FastMile 4G Receiver as described below (you will need to provide a male RJ 45 connector to connect the Ethernet...
  • Page 101 Slide the waterproof plug and gland to the Ethernet port of the Nokia FastMile 4G Receiver and tighten securely to the port. If you are installing a Compact mono-band model or ABA model of the Nokia FastMile 4G Receiver and the Ethernet cable pre-attached to the Nokia FastMile 4G Receiver will not be...
  • Page 102: Figure 55 Location Of Ports On A Poe Injector

    • If the Nokia FastMile 4G Receiver is going to be powered by the PoE injector, safely and securely run the Ethernet cable from the hole drilled in the wall, through the home to the PoE injector, and make the connection at the PoE injector's “POE” port. Figure shows the location of the “POE”...
  • Page 103: Figure 56 Location Of The Status Led On The Compact Mono-Band And Aba Models Of The Nokia Fastmile 4G Receiver

    Location of the status LED on the Compact multi-band models of the Nokia FastMile 4G Receiver Status LED 28772 The status LED behaves differently depending on whether the Nokia FastMile 4G Receiver will be remotely managed from: • the Nokia Altiplano FastMile Controller (through NETCONF): see Table •...
  • Page 104 Start up Software is stable If you installed a Compact multi-band model of the Nokia FastMile 4G Receiver, you can check the signal strength LEDs on the Nokia FastMile 4G Receiver by pressing the measurement button on the side of the unit. Figure shows the location of the measurement button.
  • Page 105: Figure 58 Location Of The Measurement Button

    Location of the signal strength LEDs Signal strength LEDs 28773 After the Nokia FastMile 4G Receiver receives power, all five signal strength LEDs turn on for five seconds and then turn off. During measurement, the five signal strength LEDs blink one-by-one on a 1,2,3,4,5,off,1,2,3,5,off cycle repeatedly until the best signal in the direction is found.
  • Page 106 Caution — This step only measures signals, and indicates the signal strength level of the best signal in the direction, during measurement when the Nokia FastMile 4G Receiver is not attached to a cell. If you do a measurement for a Nokia FastMile 4G Receiver that is attached to a cell, the Nokia FastMile 4G Receiver will detach from the cell during the measurement.
  • Page 107: Troubleshooting

    100 m from its registered location. The Nokia FastMile 4G Receiver cannot be installed outside its registered location, and any subscriber that is registered to a Nokia FastMile 4G Receiver that is outside its registered location cannot be registered. Issue: 01...
  • Page 108: Further Installation Prevented

    Nokia Altiplano FastMile Controller. 12.4 SIM not inserted If the SIM is not in place in the Nokia FastMile 4G Receiver, insert or re-insert the SIM in the Nokia FastMile 4G Receiver while it is not connected to power.
  • Page 109: This Subscription Id Is Not Provisioned By The Fastmile Controller

    12.10 Nokia FastMile 4G Receiver firmware upgrade to latest build failed This issue can be due to a radio signal issue in the LTE network for the Nokia FastMile 4G Receiver. If the issue is due to a radio signal issue in the LTE network, wait for the radio signal to be resolved.
  • Page 110: Trace Request

    12.12 Trace request The Nokia FastMile 4G Receiver has a trace and log function that can be used for troubleshooting purposes and for help in performing root cause analysis. If internet is available for the Nokia FastMile 4G Receiver, contact Nokia to request that the trace and log function be used for the Nokia FastMile 4G Receiver.
  • Page 111: Glossary

    Nokia FastMile 4G Receiver Installation Guide Glossary 13 Glossary This glossary provides the expansions and optional descriptions of most acronyms and initialisms that appear in this document. 3GPP 3rd Generation Partnership Project Automated Beam Alignment Auto Configuration Server ANSI American National Standards Institute...
  • Page 112 Glossary Nokia FastMile 4G Receiver Installation Guide IEEE Institute of Electrical and Electronics Engineers International Protection or Internet Protocol Local Area Network Light Emitting Diode Long-Term Evolution Media Access Control Maximum Concentration Value or Minimum Concentration Value MIMO Multiple-Input Multiple-Output...
  • Page 113 Nokia FastMile 4G Receiver Installation Guide Glossary Time Division Duplex User Datagram Protocol Underwriters’ Laboratories Uniform Resource Locater Volts Direct Current Virtual Private Network WiFi Wireless Fidelity Compressed File Issue: 01 3TG-00387-ABBA-TCZZA...
  • Page 114 Glossary Nokia FastMile 4G Receiver Installation Guide 3TG-00387-ABBA-TCZZA Issue: 01...
  • Page 115 Customer document and product support Customer documentation Customer Documentation Welcome Page Technical Support Customer Documentation Technical Support Documentation feedback Customer Documentation Feedback...
  • Page 116 Copyright 2019 Nokia. 3TG-00387-ABBA-TCZZA...

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