Wi-Fi Troubleshooting - Raymarine AXIOM 2 PRO Installation Instructions Manual

Possible causes Possible solutions
Sensitivity settings Check and adjust sensitivity settings or perform a
may be inappropriate Sonar reset.
for present
conditions.
Damaged cables 1. Check the unit's connector for broken or bent
pins.
2. Check that the cable connector is fully inserted
into the unit and that the locking collar is in the
locked position.
3. Check the cable and connectors for signs of
damage or corrosion, replace if necessary.
4. With the unit turned on, try flexing the power
cable near to the display connector to see if this
causes the unit to re-boot/loose power, replace
if necessary.
5. Check the vessel's battery voltage, the
condition of the battery terminals and power
supply cables, ensuring connections are
secure, clean and free from corrosion, replace
if necessary.
6. With the product under load, using a
multi-meter, check for high voltage drop across
all connectors/fuses etc (this can cause the
Sonar applications to stop scrolling or the unit
to reset/turn off), replace if necessary.
Transducer location • Check that the transducer has been installed in
accordance with the instructions provided with
the transducer.
• If a transom mount transducer is mounted too
high on the transom it may be lifting out of the
water, check that the transducer face is fully
submerged when planing and turning.
Transducer If the transducer has a kick-up mechanism, check
kicked-up that it has not kicked up due to hitting an object.
Troubleshooting
Possible causes Possible solutions
Damaged or fouled Check the condition of the transducer ensuring it is
transducer not damaged and is free from debris / fouling.
Damaged transducer
Check that the transducer cable and connection
cable is free from damage and that the connections are
secure and free from corrosion.
Turbulence around Slow vessel speed and recheck.
the transducer at
higher speeds may
affect transducer
performance
Interference from 1. Turn off the transducer causing the interference.
another transducer
2. Reposition the transducers so they are further
apart.
Unit power supply Check the voltage from the power supply, if this is
fault too low it can affect the transmitting power of the
unit.

19.5 Wi-Fi troubleshooting

Before troubleshooting problems with your Wi-Fi connection, ensure that
you have followed the Wi-Fi location requirements guidance provided in the
relevant installation instructions and performed a power cycle/reboot of the
devices you are experiencing problems with.
Cannot find network
Possible cause Possible solutions
Wi-Fi not currently Ensure Wi-Fi is enabled on both Wi-Fi devices and
enabled on devices. rescan available networks.
Some devices may Power cycle / reboot devices and rescan available
automatically turn networks.
off Wi-Fi when not in
use to save power.
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