Antelope ISOCHRONE TRINITY User Manual page 25

Data Recovery
In the event of data loss using Antelope Audio storage devices, Antelope Audio is not
responsible for backing up or recovering any data that you may have lost.
No Other Warranties
No Antelope Audio employee, dealer, re-seller, or other agent is authorized to make any
modification, extension, or addition to this warranty.
How to Make a Warranty Claim
Valid warranty claims should be processed through your point of purchase. Please also
verify the return policy directly with the retailer where you purchased your product. Any
warranty claims that cannot reprocessed through your original point of purchase should be
addressed directly to Antelope Audio. Our customer service contact information can be
found on the web or in the documentation included with your Product.
Returning Your Product
In the event that you need to return your Antelope Audio products for repair or
replacement, Antelope Audio will provide you with a Return Merchandise Authorization
Number (RMA#) as well as return instructions. Do not return your product without prior
approval from Antelope Audio. Any product returned without a valid unique RMA# will be
refused and returned to the sender at the sender's expense. To avoid problems at the time
of receipt, clearly write your RMA# on the outside of the package and include a copy of
your RMA confirmation-mail within the package.
In certain situations, for in-warranty units, we may (entirely at our opinion) offer you a
temporary replacement unit, provided that we have such on stock in your state. To request
a temporary replacement unit, a valid credit card must be provided to secure the new
replacement unit for shipping prior to Antelope Audio receiving the defective one.
Isochrone Trinity User Manual 25