Disk Drive Failures - IBM eserver Cluster 1350 Installation And Service Manual

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While the Eserver 325, xSeries 335, BladeCenter, xSeries 345, and xSeries 360
are all high-reliability units, occasionally a component may fail. Two areas that might
cause problems are:
1. Disk drives
2. System board
The following section includes information about:
v Disk drive failures
v System board failures
v xSeries 335 problems
v BladeCenter problems
v Power problems

Disk drive failures

The following section discusses issues with disk drive failures.
Disk drive failure on the management node
Use the following troubleshooting information about disk drive failures on the
management node.
The xSeries 345 supports hot swapping of hard disks. To replace a failing hard disk
on the management node:
1. Remove the failing hard disk by sliding it out through the front panel opening.
2. Slide the replacement disk drive into the open slot. The drive will rebuild
Disk drive failure on a cluster node
Use the following troubleshooting information about disk drive failures on the cluster
node.
The xSeries 335 supports hot swapping of hard disks, but BladeCenter does not. To
replace a failing hard disk on an xSeries 335:
1. Remove the failing hard disk by sliding it out through the front panel opening.
2. Slide the replacement disk drive into the open slot.
3. At the management node, issue the following command:
If a hard drive fails on a Blade server in the BladeCenter, first power down the
Blade server. Next, remove the Blade server from the BladeCenter and replace the
hard drive as outlined in IBM eServer BladeCenter Hardware Maintenance Manual
and Troubleshooting Guide. Once the drive is replaced and the Blade server is
returned to the BladeCenter issue the following command at the management node:
installnode x
where x is the number of the node being rebuilt. If needed, have the customer
contact support to assist with the correct naming conventions and IP addresses.
automatically on a mirrored system. If the system is not mirrored a complete
re-install of the management node is required. See Chapter 6, "Installing the
software," on page 27 for detailed instructions.
installnode x
where x is the number of the node being rebuilt. If needed, have the customer
contact support to assist with the correct naming conventions and IP addresses.
Chapter 8. Troubleshooting hardware and software problems
51

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