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Disk drive failure on a storage node
Use the following troubleshooting information about disk drive failures on a storage
node.
The xSeries 345 and xSeries 360 support hot swapping of hard disks. To replace a
failing hard disk on the storage node:
1. Remove the failing hard disk by sliding it out through the front panel opening.
2. Slide the replacement disk drive into the open slot. The drive will rebuild
System board failures
Use the following troubleshooting information about system board failures.
1. Replace the system board.
2. Flash the system BIOS to the level used in the installation. Refer to "Software
3. Flash the Diagnostics to match the BIOS level. Refer to "Software version
4. Flash the onboard ASM to the current level. Refer to "Software version matrix"
5. Perform the following configuration settings:
6. Turn the customer over to support for any additional tasks needed to restore the
xSeries 335 problems
In a xSeries 335 with an Remote Supervisor Adapter (RSA) over C2T connection
make sure that the cluster node at the beginning of the C2T chain has an RSA
card, external dongle, and connection to the onboard RSA processor.
BladeCenter problems
When the serial port option is used on a blade server in the BladeCenter it is
important to make sure that switch number 7 in the switchblock is set to the ON
52
IBM Eserver Cluster 1350 Installation and Service Guide
automatically on a mirrored system. To rebuild the storage node, if the system is
not mirrored, enter the following command at the management node command
line prompt:
installstorage 1
version matrix" on page 27 for a listing of the software and firmware levels used
in the Cluster 1350.
matrix" on page 27 for a listing of the software and firmware levels used in the
Cluster 1350.
on page 27 for a listing of the software and firmware levels used in the Cluster
1350.
v Devices and I/O Ports: PORT 3F8, IRQ4
v Remote Console Redirection: Enabled, COM1, 9600, 8, None, 1, VT100,
Enabled
v Boot sequence: Diskette Drive, CD ROM, Network, Hard Drive 0, Boot Fail
Count: DISABLED
v Set the remote control password if a Remote Supervisor Adapter card is
installed in this node (xSeries 335, xSeries 345, xSeries 360 only).
v If you are replacing an HS20 BladeCenter with a serial port option, make
sure that switch 7 in the switchblock is turned on.
v Update the cluster software with the new MAC address associated with the
new system board or Blade card you installed.
– To get the MAC address of eth0 for the new component, use the CSM
command: ifconfig
– To update the cluster software, use the CSM command: chnode
<nodename> InstallAdaptorMacaddr=<new MAC (xx:xx:xx:xx:xx:xx)>,Any
System.
Contact support for any setup or IP configurations that need to be performed.
node to full functionality.
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Table of Contents
Troubleshooting
