Page 1
Power Systems System backplane for the 8247-42L, 8286-41A, or 8286-42A...
Page 3
Power Systems System backplane for the 8247-42L, 8286-41A, or 8286-42A...
Page 4
Note Before using this information and the product it supports, read the information in “Safety notices” on page vii, “Notices” on page 197, the IBM Systems Safety Notices manual, G229-9054, and the IBM Environmental Notices and User Guide, Z125–5823. This edition applies to IBM Power Systems servers that contain the POWER8 processor and to all associated models.
. 118 Identifying a part in an IBM i system or logical partition . . 118 Finding the location code and activating the indicator light for a part by using the IBM i operating system. . 118 Identifying a part in a Linux system or logical partition .
Page 6
Verifying a replaced part by using the AIX operating system . 163 Verifying the installed part by using an IBM i system or logical partition . . 165 Verifying an installed part by using a Linux system or logical partition .
Page 7
Verifying the repair in AIX . . 171 Verifying a repair by using an IBM i system or logical partition . 174 Verifying the repair in Linux . . 176 Verifying the repair on an IBM PowerKVM system . . 176 Verifying the repair from the management console .
Electrical voltage and current from power, telephone, and communication cables are hazardous. To avoid a shock hazard: v If IBM supplied the power cord(s), connect power to this unit only with the IBM provided power cord. Do not use the IBM provided power cord for any other product.
Page 10
– For racks with AC power, connect all power cords to a properly wired and grounded electrical outlet. Ensure that the outlet supplies proper voltage and phase rotation according to the system rating plate. – For racks with a DC power distribution panel (PDP), connect the customer’s DC power source to the PDP.
Page 11
v Each rack cabinet might have more than one power cord. – For AC powered racks, be sure to disconnect all power cords in the rack cabinet when directed to disconnect power during servicing. – For racks with a DC power distribution panel (PDP), turn off the circuit breaker that controls the power to the system unit(s), or disconnect the customer’s DC power source, when directed to disconnect power during servicing.
Page 12
CAUTION: Removing components from the upper positions in the rack cabinet improves rack stability during relocation. Follow these general guidelines whenever you relocate a populated rack cabinet within a room or building. v Reduce the weight of the rack cabinet by removing equipment starting at the top of the rack cabinet.
Page 13
DANGER: Rack-mounted devices are not to be used as shelves or work spaces. (L002) (L003) Safety notices...
Page 14
DANGER: Multiple power cords. The product might be equipped with multiple AC power cords or multiple DC power cables. To remove all hazardous voltages, disconnect all power cords and power cables. (L003) (L007) CAUTION: A hot surface nearby. (L007) (L008) System backplane...
Page 15
Exchange only with the IBM-approved part. Recycle or discard the battery as instructed by local regulations. In the United States, IBM has a process for the collection of this battery. For information, call 1-800-426-4333. Have the IBM part number for the battery unit available when you call. (C003)
Page 16
Freewheeling will cause uneven cable wrapping around winch drum, damage cable, and may cause serious injury. (C048) Power and cabling information for NEBS (Network Equipment-Building System) GR-1089-CORE The following comments apply to the IBM servers that have been designated as conforming to NEBS (Network Equipment-Building System) GR-1089-CORE: System backplane...
Page 17
The equipment is suitable for installation in the following: v Network telecommunications facilities v Locations where the NEC (National Electrical Code) applies The intrabuilding ports of this equipment are suitable for connection to intrabuilding or unexposed wiring or cabling only. The intrabuilding ports of this equipment must not be metallically connected to the interfaces that connect to the OSP (outside plant) or its wiring.
51 ™ To complete these procedures, you need to print the following topics. If the IBM Power Systems Hardware Knowledge Center is available on a PC or a notebook that is close to the system on which you are servicing parts, you can use the online version.
Rear USB cable (http://www.ibm.com/support/knowledgecenter/POWER8/p8egf/ p8egf_82x_84x_rr_kickoff.htm) v PCI adapters (http://www.ibm.com/support/knowledgecenter/POWER8/p8hak/ p8hak_82x_84x_rnr_poweroff_kickoff.htm) v Service processor serial port and USB ports card (http://www.ibm.com/support/knowledgecenter/ POWER8/p8egl/p8egl_82x_84x_rnr_kickoff.htm) Preparing the system to remove and replace the base function system backplane Use this procedure to prepare the system to remove and replace the base function system backplane.
Page 21
The ASMI is also referred to as the service processor menus. To access the ASMI, see Accessing the Advanced System Management Interface (http://www.ibm.com/support/knowledgecenter/POWER8/p8ect/ pxect_accessasmi.htm). After you access the ASMI, continue with the next step.
Page 22
c. Record System Power Control settings: 1) In the navigation area, select Power Restart/Control > Power On/Off settings. 2) Manually record the values of system diagnostic level for the next boot, firmware boot side for the next boot, system operating mode, server firmware start policy, system power off policy, and default partition environment.
2. Remove the hinged air baffle. For instructions, see “Opening the air baffle on an 8247-42L, 8286-41A, or 8286-42A system” on page 144 and “Removing the air baffle from an 8247-42L, 8286-41A, or 8286-42A system” on page 146. 3. Remove the fan cage. For instructions, see Removing a fan cage (http://www.ibm.com/support/ knowledgecenter/POWER8/p8haq/p8haq_82x_84x_fancageremove.htm). System backplane...
Page 25
4. Remove the cover from the front SAS cable. Grasp the handle (A) and pull away from the side of the system, then slide the cover toward the rear to remove it as shown in Figure 2. Figure 2. Removing the SAS cables cover 5.
Page 26
Figure 3. Disconnecting the front SAS cables 6. Label and remove the signal, and control panel cables (A), and the power Y cable (B), from the disk drive backplane and system backplane. Refer to Figure 4. Figure 4. Removing the power, signal, and control panel cables System backplane...
Page 27
Figure 5. Removing the disk drive backplane 10. Label and remove each PCIe3 x8 SAS RAID internal adapter 6 Gb and the front SAS cables. For instructions, see Removing the PCIe3 x8 SAS RAID internal adapter 6 Gb (http://www.ibm.com/ support/knowledgecenter/POWER8/p8egm/p8egm_82x_84x_sasraidout.htm).
Page 28
Figure 6. Removing the USB cable cover 14. Disconnect the front USB cable from the system backplane and route it over the side of the system and out of the way to provide clearance for removing the system backplane. See Figure 7. Figure 7.
Page 29
16. Label and remove the memory modules. For instructions, see Removing a memory module (http://www.ibm.com/support/knowledgecenter/POWER8/p8han/ p8han_82x_84x_memoryout.htm). 17. Remove the system I/O card. For instructions, see Removing the system I/O card with the power turned off (http://www.ibm.com/support/knowledgecenter/POWER8/p8egl/ p8egl_82x_84x_removespc.htm). 18. Remove the rear USB cable. For instructions, see Removing the rear USB cable (http:// www.ibm.com/support/knowledgecenter/POWER8/p8egf/p8egf_82x_84x_rearusbcableout.htm).
Page 30
Figure 9. Disconnecting the GPU adapter power cable b. Remove the rear shield by pulling out the two plastic push-pins (A), then tilt the shield up to remove it. See Figure 10. Figure 10. Removing the GPU adapter rear shield System backplane...
Page 31
GPU adapter from its slot. See Figure 11. Figure 11. Removing the GPU adapter 20. Label and remove the PCI adapters. For instructions, see Removing a PCI adapter with the power turned off (http://www.ibm.com/support/knowledgecenter/POWER8/p8hak/ p8hak_82x_84x_remove_poweroff.htm). 21. Remove the PCI adapter dividers.
Page 32
Figure 12. Removing the PCI adapter dividers 22. If your system is an 8286-41A and the plastic air flow assembly is covering one of the system backplane screws, remove the plastic air flow assembly to access the screw, otherwise skip this step. a.
Page 33
b. Remove the front inner guide by carefully prying the top, side, and bottom edges away from the sheetmetal opening with a flat blade screwdriver. Pull the guide out of the opening, and lift out of the system, as shown in Figure 14. Figure 14.
Page 34
Figure 15. Removing the front baffle bracket 23. If your system is an 8286-41A, you must remove the rear air baffle and rear air baffle guide so that they can be installed on the replacement system backplane during the replace procedure. If your system is not an 8286-41A, skip this step.
Page 35
Figure 16. Removing the top cover attach bracket b. Grasp and lift the rear air baffle, as shown in Figure 17. Figure 17. Removing the rear air baffle System backplane...
Page 36
c. Remove the rear air baffle guide by pressing the rear air baffle guide latch and lifting the rear air baffle guide, as shown in Figure 18. Figure 18. Removing the rear air baffle guide d. Install the top cover attach bracket. Then, install and tighten the three screws that secure the top cover attach bracket by using a T-10 Torx driver, as shown in Figure 19 on page 19.
Page 37
Figure 19. Installing the top cover attach bracket 24. Remove the system backplane. a. Using a Phillips screwdriver, unscrew and remove 10 black screws (A) that mount the system backplane to the chassis as shown in Figure 20 on page 20. b.
Page 38
Figure 20. Location of system backplane screws c. Using a Phillips screwdriver, unscrew and remove screw (A). See Figure 21 on page 21. d. Unscrew the captive thumbscrew (C) until fully loose. See Figure 21 on page 21. e. Slide the system backplane in the direction that is shown in Figure 21 on page 21, then lift it up to remove it.
Figure 21. Removing the system backplane Replacing the base function system backplane in the 8247-42L, 8286-41A, or 8286-42A Learn how to replace the base function system backplane. Note: It is recommended that a spare TIM and heat sink, part number 00E8868, be on hand when replacing the system processor module into the replacement system backplane.
Page 40
Figure 22. Installing the backplane d. Using a Phillips screwdriver, install and tighten 10 black screws (A) as shown in Figure 23 on page 23. e. Using a Phillips screwdriver, install and tighten two silver screws (B) as shown in Figure 23 on page 23.
Page 41
Figure 23. Location of system backplane screws 3. Place the original system backplane on the packaging for the replacement system backplane FRU and place it near the system with the replacement system backplane. 4. If your system is an 8286-41A, replace the rear air baffle and rear air baffle guide on the replacement system backplane.
Page 42
Figure 24. Removing the top cover attach bracket b. Replace the rear air baffle guide by inserting it into the system until the latch clicks, as shown in Figure 25. Figure 25. Replacing the rear air baffle guide System backplane...
Page 43
c. Align the rear air baffle with the rear air baffle guide. Slide the rear air baffle into the rear air baffle guide, as shown in Figure 26. Figure 26. Replacing the rear air baffle d. Install the top cover attach bracket. Then, install and tighten the three screws that secure the top cover attach bracket by using a T-10 Torx driver, as shown in Figure 27 on page 26.
Page 44
Figure 27. Installing the top cover attach bracket 5. If your system is an 8286-41A and you had to remove the plastic air flow assembly, replace the assembly, otherwise skip this step. a. Position the front baffle bracket into the sheetmetal opening, then slide the bracket to the side, as shown in Figure 28 on page 27.
Page 45
Figure 28. Replacing the front baffle bracket b. Replace the front inner guide by carefully pressing the top, side, and bottom edges into the sheetmetal opening until the detents snap into place, as shown in Figure 29. Figure 29. Replacing the front inner guide System backplane...
Page 46
c. Replace the air duct by lining the slot in the bottom of the duct with the tab on the front inner guide, then lower the duct into position, as shown in Figure 30. Figure 30. Replacing the air duct 6.
Page 47
Figure 31. Removing the system processor socket cover 7. Remove dust and debris from the system processor socket in the replacement system backplane. a. If dust or debris is present on the system processor socket, use the supplied air pump (part number 45D2645) to clean the socket.
Page 48
Figure 32. Removing dust and debris from the system processor socket 8. Remove the heat sink from the original system backplane. a. Loosen the heat sink actuation screw by turning the supplied 5.5 mm nut driver (part number 43W3032) counterclockwise (A) until the screw becomes loose and moves freely as shown in Figure 33 on page 31.
Page 49
Figure 33. Removing the heat sink 9. Remove dust and debris from the system processor module area in the original system backplane. a. If dust or debris is present, use the supplied air pump (part number 45D2645) to clean the system processor module area.
Page 50
Figure 34. Removing dust and debris from the system processor module area 10. Prepare the system processor module for removal from the original system backplane. a. Using the supplied removal tool, align the beveled corner (A) of the tool over the beveled corner of the system processor module as shown in Figure 35 on page 33.
Page 51
Figure 35. Lowering the removal tool onto the system processor module c. With the removal tool (A) sitting on top of the system processor module, push down on the tool to lock the system processor module into the tool, as shown in Figure 36 on page 34. Make sure that both of the tool jaws are locked on the system processor module.
Page 52
Figure 36. Locking the system processor module into the tool 11. Holding the outside of the tool, lift the tool and system processor module from the socket of the original system backplane. Then, turn it over so that the system processor module side is up. a.
Page 53
Figure 37. Preparing for system processor module installation 12. Install the system processor module in the replacement system backplane: a. Lower the tool and system processor module onto the socket. Align the beveled corner (A) of the tool with the beveled corner on the socket. Ensure that the two guide pins (C) are inserted into the alignment holes (B) on each side of the tool.
Page 54
Figure 38. Installing the system processor module b. After the tool and system processor module holes and guide pins are properly aligned, squeeze and hold the two blue release tabs (A) together until a firm stop is reached, as shown in Figure 39 on page 37.
Page 55
TIM is damaged. Either discard the heat sink and the damaged TIM locally or return them to IBM based on part-order-form part status. It is recommended that a spare TIM and heat sink, part number 00E8868, be on hand when replacing the system processor module.
Page 56
Figure 40. Inspecting the thermal interface material 15. Repeat step 14 on page 37 for the remaining heat sink. 16. Are you replacing the TIM or heat sink? Yes: Continue with step 17. Go to step 18 on page 39. 17.
Page 57
Figure 41. Installing the TIM onto the processor lid 18. Install the heat sink in the replacement system backplane: a. Lower the heat sink over the system processor module, ensuring that the two guide pins (B) are inserted into the alignment holes on each side of the tool, as shown in Figure 42 on page 40. b.
Page 58
Figure 42. Installing the heat sink 19. Secure the heat sink: a. Upon placing the heat sink on the system processor module, ensure that the heat sink load arm on the side of the heat sink becomes engaged, as shown in Figure 43 on page 41. b.
Page 59
Figure 43. Securing the heat sink 20. Repeat step 18 on page 39 and 19 on page 40 for the remaining heat sink. 21. Replace the PCI adapter dividers. Note: One PCI adapter divider is unique. It has three light pipes and must be installed in the location between PCI adapter slots P1-C1 and P1-C2.
Page 60
Figure 44. Installing the PCI adapter dividers 22. If your system is an 8247-42L, install the graphics processing unit (GPU) adapters into the PCIe adapter slots they were removed from. Otherwise, skip this step. a. Install the GPU adapter into its PCIe adapter slot location. Press down on the locking latch (B) and close the adapter latch (A) by rotating it in the direction shown.
Page 61
Figure 45. Installing the GPU adapter b. Install the GPU adapter rear shield. Tilt the top of the shield so the tabs fit into the slots in the sheet metal, then rotate down the shield and push the plastic locking pins (A). See Figure 46. Figure 46.
Page 62
Figure 47. Reconnecting the GPU adapter power cable 23. Replace the PCI adapters. For instructions, see Replacing a PCI adapter with the power turned off (http://www.ibm.com/support/knowledgecenter/POWER8/p8hak/ p8hak_82x_84x_replace_poweroff.htm). 24. Reconnect the power distribution signal cable (A) to the rear of the power supply assembly and the system backplane connector.
Page 63
Figure 48. Replacing the power distribution signal cable 25. Replace the system I/O card. For instructions, see Replacing the system I/O card with the power turned off (http://www.ibm.com/support/knowledgecenter/POWER8/p8egl/ p8egl_82x_84x_replacespc.htm). 26. Replace the rear USB cable. For instructions, see Replacing the rear USB cable (http:// www.ibm.com/support/knowledgecenter/POWER8/p8egf/p8egf_82x_84x_rearusbcablein.htm).
Page 64
Figure 49. Reconnecting the front USB cable 28. Replace the USB cable cover by inserting the slots on the cover over the pins on the chassis. Grasp the top handle of the cover and pull the cover toward the front of the system. Pull the cover forward until the slots are seated on the pins and the top handle of the cover latches.
Page 65
Figure 50. Replacing the USB cable cover 29. Replace the memory modules. For instructions, see Replacing a memory module (http://www.ibm.com/support/knowledgecenter/POWER8/p8han/p8han_82x_84x_memoryin.htm). 30. Replace the VPD card. For instructions, see Replacing the vital product data card (http://www.ibm.com/support/knowledgecenter/POWER8/p8edf/p8edf_82x_84x_vpdin.htm). 31. Replace the time-of-day battery. For instructions, see Replacing the time-of-day battery (http://www.ibm.com/support/knowledgecenter/POWER8/p8eg4/...
Page 66
35. Replace the PCIe3 x8 SAS RAID internal adapter 6 Gb. Do not connect the front SAS cables to the disk drive backplane now. For instructions, see Replacing the PCIe3 x8 SAS RAID internal adapter 6 Gb (http://www.ibm.com/support/knowledgecenter/POWER8/p8egm/ p8egm_82x_84x_sasraidin.htm). 36. Reconnect the signal and control panel cables (A), and the power Y cable (B), to the disk drive backplane and the system backplane, as shown in Figure 52 on page 49.
Page 67
Figure 52. Reconnecting the power, signal, and control panel cables 37. Reconnect the front SAS cables to the disk drive backplane as is shown in Figure 53. Push the connector in until the connector latch clicks. Arrange the cables against the side of the chassis. Figure 53.
Page 68
Figure 55. Reconnecting the SAS cable in a split-disk configuration v For information about SAS cable part numbers, see 8247-42L, 8286-41A, or 8286-42A system parts (http://www.ibm.com/support/knowledgecenter/POWER8/p8ecs/p8ecs_82x_84x_parts.htm). 38. Replace the SAS cable cover. Place the cover slots onto the pins on the side of the chassis. The triangle symbol on the SAS cable cover lines up with the triangle symbol on the side of the chassis when the cover slots and pins are aligned correctly.
Figure 56. Replacing the SAS cable cover 39. Replace the fan cage with the fans installed. For instructions, see Replacing a fan cage (http://www.ibm.com/support/knowledgecenter/POWER8/p8haq/ p8haq_82x_84x_fancagereplace.htm). 40. Replace the hinged air baffle. For instructions, see “Replacing the air baffle on an 8247-42L, 8286-41A, or 8286-42A system”...
Page 70
6. For a rack-mounted system, place the system into the operating position. For instructions, see “Placing the rack-mounted system into the operating position” on page 150. 7. Replace the power supplies. For instructions, see Replacing the power supply with the power turned off (http://www.ibm.com/support/knowledgecenter/POWER8/p8hbd/ p8hbd_82x_84x_reppowersupplyoff.htm). 8. Reconnect external cables to the system.
Page 71
The ASMI might also be referred to as the service processor menus. To access the ASMI, see Accessing the Advanced System Management Interface (http://www.ibm.com/support/knowledgecenter/POWER8/p8ect/ pxect_accessasmi.htm). After you access the ASMI, continue with the next step.
Page 72
c. If not already connected, connect all system power cables by plugging them into power outlets. Note: Do not start the system now. Can you access the service network? v Yes: Go to step 16 on page 53. v No: Go to the next step. 20.
Page 73
Verify that the server firmware level is the same as the level recorded before you replace the system backplane. If the level is different, the firmware might have to be reinstalled. For information about installing firmware, see Getting firmware fixes (http://www.ibm.com/support/knowledgecenter/ POWER8/p8ha5/fix_serv_firm_kick.htm).
Page 74
29. Update vital product data. If your system is running IBM i and is not managed by a management console, you must update the load source after you replace the system backplane. To update the load source without using the management consoles, complete the following steps: a.
The boot list is not present on a new system backplane; therefore, it is necessary to create the boot devices by booting into the system management services (SMS) menus. See Selecting boot options (http://www.ibm.com/support/knowledgecenter/POWER8/p8hb6/ usingsmsmenus_bootoptions.htm) for information about setting the boot device list.
To complete these procedures, you need to print the following topics. If the IBM Power Systems Hardware Knowledge Center is available on a PC or a notebook that is close to the system on which you are servicing parts, you can use the online version.
Page 77
To prepare the system to remove the expanded function system backplane, complete the following steps: 1. Identify the part and the system that you will be working on. For instructions, see “Identifying a part” on page 114. 2. Record the bootlist settings by using the Systems Management Services (SMS). 3.
Page 78
The ASMI is also referred to as the service processor menus. To access the ASMI, see Accessing the Advanced System Management Interface (http://www.ibm.com/support/knowledgecenter/POWER8/p8ect/ pxect_accessasmi.htm). After you access the ASMI, continue with the next step.
Page 79
c. Record System Power Control settings: 1) In the navigation area, select Power Restart/Control > Power On/Off settings. 2) Manually record the values of system diagnostic level for the next boot, firmware boot side for the next boot, system operating mode, server firmware start policy, system power off policy, and default partition environment.
19. Unplug but do not remove the solid-state drives from their slots. Pull the drives out far enough to prevent them from interfering with the removal of the disk drive backplane. For instructions, see Removing a disk drive or solid-state drive (http://www.ibm.com/support/knowledgecenter/ POWER8/p8hal/p8hal_82x_84x_remove_poweroff.htm).
Page 82
3. Remove the fan cage. For instructions, see Removing a fan cage (http://www.ibm.com/support/ knowledgecenter/POWER8/p8haq/p8haq_82x_84x_fancageremove.htm). 4. Remove the cover from the front SAS cable. Grasp the handle (A) and pull away from the side of the system, then slide the cover toward the rear to remove it as shown in Figure 59.
Page 83
Figure 60. Disconnecting the front SAS cables 6. Label and remove the power, signal, and control panel cables (A), and the power Y cable (B), from the disk drive backplane and system backplane. Refer to Figure 61. Figure 61. Removing the power, signal, and control panel cables 7.
Page 84
10. Label and remove each PCIe3 x8 cache SAS RAID internal adapter 6 Gb and the front SAS cables. For instructions, see Removing the PCIe3 x8 cache SAS RAID internal adapter 6 Gb (http://www.ibm.com/support/knowledgecenter/POWER8/p8eg6/p8eg6_82x_84x_sasraidout.htm). 11. Label and remove the rear SAS cable. For instructions, see Removing the rear SAS cable (http://www.ibm.com/support/knowledgecenter/POWER8/p8egd/...
Page 85
Figure 63. Removing the USB cable cover 15. Disconnect the front USB cable from the system backplane and route it over the side of the system and out of the way to provide clearance for removing the backplane. See Figure 64. Figure 64.
Page 86
17. Label and remove the memory modules. For instructions, see Removing a memory module (http://www.ibm.com/support/knowledgecenter/POWER8/p8han/ p8han_82x_84x_memoryout.htm). 18. Remove the system I/O card. For instructions, see Removing the system I/O card with the power turned off (http://www.ibm.com/support/knowledgecenter/POWER8/p8egl/ p8egl_82x_84x_removespc.htm). 19. Remove the rear USB cable. For instructions, see Removing the rear USB cable (http:// www.ibm.com/support/knowledgecenter/POWER8/p8egf/p8egf_82x_84x_rearusbcableout.htm).
Page 87
Figure 66. Removing the PCI adapter dividers 22. If your system is an 8286-41A and the plastic air flow assembly is covering one of the system backplane screws, remove the plastic air flow assembly to access the screw, otherwise skip this step. a.
Page 88
b. Remove the front inner guide by carefully prying the top, side, and bottom edges away from the sheetmetal opening with a flat blade screwdriver. Pull the guide out of the opening, and lift out of the system, as shown in Figure 68. Figure 68.
Page 89
Figure 69. Removing the front baffle bracket 23. If your system is an 8286-41A, you must remove the rear air baffle and rear air baffle guide so that they can be installed on the replacement system backplane during the replace procedure. If your system is not an 8286-41A, skip this step.
Page 90
Figure 70. Removing the top cover attach bracket b. Grasp and lift the rear air baffle, as shown in Figure 71. Figure 71. Removing the rear air baffle System backplane...
Page 91
c. Remove the rear air baffle guide by pressing the rear air baffle guide latch and lifting the rear air baffle guide, as shown in Figure 72. Figure 72. Removing the rear air baffle guide d. Install the top cover attach bracket. Then, install and tighten the three screws that secure the top cover attach bracket by using a T-10 Torx driver, as shown in Figure 73 on page 74.
Page 92
Figure 73. Installing the top cover attach bracket 24. Remove the system backplane. a. Using a Phillips screwdriver, unscrew and remove 10 black screws (A) that mount the system backplane to the chassis as shown in Figure 74 on page 75. b.
Page 93
Figure 74. Location of the system backplane screws c. Using a Phillips screwdriver, unscrew and remove screw (A). See Figure 75 on page 76. d. Unscrew the captive thumbscrew (C) until fully loose. See Figure 75 on page 76. e. Slide the system backplane in the direction that is shown in Figure 75 on page 76, then lift it up to remove it.
Figure 75. Removing the system backplane Replacing the expanded function system backplane in the 8247-42L, 8286-41A, or 8286-42A Learn how to replace the expanded function system backplane that is part of a service action. Note: It is recommended that a spare TIM and heat sink, part number 00E8868, be on hand when replacing the system processor module into the replacement system backplane.
Page 95
Figure 76. Installing the backplane d. Using a Phillips screwdriver, install and tighten 10 black screws (A) that mount the backplane to the base of the chassis. See Figure 77 on page 78. e. Using a Phillips screwdriver, install and tighten two silver screws (B) as is shown in Figure 76 and Figure 77 on page 78.
Page 96
Figure 77. Location of system backplane screws 3. Place the original system backplane on the packaging for the replacement system backplane FRU and place it near the system with the replacement system backplane. 4. If your system is an 8286-41A, replace the rear air baffle and rear air baffle guide on the replacement backplane.
Page 97
Figure 78. Removing the top cover attach bracket b. Replace the rear air baffle guide by inserting it into the system until the latch clicks, as shown in Figure 79. Figure 79. Replacing the rear air baffle guide System backplane...
Page 98
c. Align the rear air baffle with the rear air baffle guide. Slide the rear air baffle into the rear air baffle guide, as shown in Figure 80. Figure 80. Replacing the rear air baffle d. Install the top cover attach bracket. Then, install and tighten the three screws that secure the top cover attach bracket by using a T-10 Torx driver, as shown in Figure 81 on page 81.
Page 99
Figure 81. Installing the top cover attach bracket 5. If your system is an 8286-41A and you had to remove the plastic air flow assembly, replace the assembly, otherwise skip this step. a. Position the front baffle bracket into the sheetmetal opening, then slide the bracket to the side, as shown in Figure 82 on page 82.
Page 100
Figure 82. Replacing the front baffle bracket b. Replace the front inner guide by carefully pressing the top, side, and bottom edges into the sheetmetal opening until the detents snap into place, as shown in Figure 83. Figure 83. Replacing the front inner guide System backplane...
Page 101
c. Replace the air duct by lining the slot in the bottom of the duct with the tab on the front inner guide, then lower the duct into position, as shown in Figure 84. Figure 84. Replacing the air duct 6.
Page 102
Figure 85. Removing the system processor socket cover 7. Remove dust and debris from the system processor socket in the replacement system backplane. a. If dust or debris is present on the system processor socket, use the supplied air pump (part number 45D2645) to clean the socket.
Page 103
Figure 86. Removing dust and debris from the system processor socket 8. Remove the heat sink from the original system backplane. a. Loosen the heat sink actuation screw by turning the supplied 5.5 mm nut driver (part number 43W3032) counterclockwise (A) until the screw becomes loose and moves freely as shown in Figure 87 on page 86.
Page 104
Figure 87. Removing the heat sink 9. Remove dust and debris from the system processor module area in the original system backplane. a. If dust or debris is present, use the supplied air pump (part number 45D2645) to clean the system processor module area.
Page 105
Figure 88. Removing dust and debris from the system processor module area 10. Prepare the system processor module for removal from the original system backplane. a. Using the supplied removal tool, align the beveled corner (A) of the tool over the beveled corner of the system processor module as shown in Figure 89 on page 88.
Page 106
Figure 89. Lowering the removal tool onto the system processor module c. With the removal tool (A) sitting on top of the system processor module, push down on the tool to lock the system processor module into the tool, as shown in Figure 90 on page 89. Make sure that both of the tool jaws are locked on the system processor module.
Page 107
Figure 90. Locking the system processor module into the tool 11. Holding the outside of the tool, lift the tool and system processor module from the socket of the original system backplane. Then, turn it over so that the system processor module side is up. a.
Page 108
Figure 91. Preparing for system processor module installation 12. Install the system processor module in the replacement system backplane: a. Lower the tool and system processor module onto the socket. Align the beveled corner (A) of the tool with the beveled corner on the socket. Ensure that the two guide pins (C) are inserted into the alignment holes (B) on each side of the tool.
Page 109
Figure 92. Installing the system processor module b. After the tool and system processor module holes and guide pins are properly aligned, squeeze and hold the two blue release tabs (A) together until a firm stop is reached, as shown in Figure 93 on page 92.
Page 110
TIM is damaged. Either discard the heat sink and the damaged TIM locally or return them to IBM based on part-order-form part status. It is recommended that a spare TIM and heat sink, part number 00E8868, be on hand when replacing the system processor module.
Page 111
Figure 94. Inspecting the thermal interface material 15. Repeat step 14 on page 92 for the remaining heat sink. 16. Are you replacing the TIM or heat sink? Yes: Continue with step 17. Go to step 18 on page 94. 17.
Page 112
Figure 95. Installing the TIM onto the processor lid 18. Install the heat sink in the replacement system backplane: a. Lower the heat sink over the system processor module, ensuring that the two guide pins (B) are inserted into the alignment holes on each side of the tool, as shown in Figure 96 on page 95. b.
Page 113
Figure 96. Installing the heat sink 19. Secure the heat sink: a. Upon placing the heat sink on the system processor module, ensure that the heat sink load arm on the side of the heat sink becomes engaged, as shown in Figure 97 on page 96. b.
Page 114
Figure 97. Securing the heat sink 20. Repeat step 18 on page 94 and 19 on page 95 for the remaining heat sink. 21. Replace the PCI adapter dividers. Note: One PCI adapter divider is unique. It has three light pipes and must be installed in the location between PCI adapter slots P1-C1 and P1-C2.
Page 115
Figure 98. Installing the PCI adapter dividers 22. Replace the PCI adapters. For instructions, see Replacing a PCI adapter with the power turned off (http://www.ibm.com/support/knowledgecenter/POWER8/p8hak/ p8hak_82x_84x_replace_poweroff.htm). 23. Reconnect the power distribution signal cable (A) to the rear of the power supply assembly and the system backplane connector.
Page 116
Figure 99. Replacing the power distribution signal cable 24. Replace the system I/O card. For instructions, see Replacing the system I/O card with the power turned off (http://www.ibm.com/support/knowledgecenter/POWER8/p8egl/ p8egl_82x_84x_replacespc.htm). 25. Replace the rear USB cable. For instructions, see Replacing the rear USB cable (http:// www.ibm.com/support/knowledgecenter/POWER8/p8egf/p8egf_82x_84x_rearusbcablein.htm).
Page 117
Figure 100. Reconnecting the front USB cable 27. Replace the USB cable cover by inserting the slots on the cover over the pins on the chassis. Grasp the top handle of the cover and pull the cover toward the front of the system. Pull the cover forward until the slots are seated on the pins and the top handle of the cover latches.
Page 118
Figure 101. Replacing the USB cable cover 28. Replace the memory modules. For instructions, see Replacing a memory module (http://www.ibm.com/support/knowledgecenter/POWER8/p8han/p8han_82x_84x_memoryin.htm). 29. Replace the VPD card. For instructions, see Replacing the vital product data card (http://www.ibm.com/support/knowledgecenter/POWER8/p8edf/p8edf_82x_84x_vpdin.htm). 30. Replace the time-of-day battery. For instructions, see Replacing the time-of-day battery (http://www.ibm.com/support/knowledgecenter/POWER8/p8eg4/...
Page 119
35. Replace the PCIe3 x8 cache SAS RAID internal adapter 6 Gb. Do not connect the front SAS cables to the disk drive backplane now. For instructions, see Replacing the PCIe3 x8 cache SAS RAID internal adapter 6 Gb (http://www.ibm.com/support/knowledgecenter/POWER8/p8eg6/ p8eg6_82x_84x_sasraidin.htm).
Page 120
Figure 103. Reconnecting the power, signal, and control panel cables 37. Reconnect the front SAS cables to the disk drive backplane as is shown in Figure 104. Push the connector in until the connector latch clicks. Arrange the cables against the side of the chassis. Figure 104.
Page 121
Figure 105. Reconnecting the SAS cable in an expanded function configuration v For information about SAS cable part numbers, see 8247-42L, 8286-41A, or 8286-42A system parts (http://www.ibm.com/support/knowledgecenter/POWER8/p8ecs/p8ecs_82x_84x_parts.htm). 38. Replace the SAS cable cover. Place the cover slots onto the pins on the side of the chassis. The triangle symbol on the SAS cable cover lines up with the triangle symbol on the side of the chassis when the cover slots and pins are aligned correctly.
5. Replace the Slimline media device (DVD). For instructions, see Replacing a Slimline media device with the system power turned off (http://www.ibm.com/support/knowledgecenter/POWER8/ p8hap/p8hap_8xx_replaceslmedia.htm). 6. Replace the control panel. For instructions, see Replacing the control panel with the power off (http://www.ibm.com/support/knowledgecenter/POWER8/p8hbc/...
Page 123
The ASMI might also be referred to as the service processor menus. To access the ASMI, see Accessing the Advanced System Management Interface (http://www.ibm.com/support/knowledgecenter/POWER8/p8ect/ pxect_accessasmi.htm). After you access the ASMI, continue with the next step.
Page 124
Note: The feature code number for 8247-42L, 8286-41A, or 8286-42A system backplane is 78C9-001. Note: To complete these steps, your authority level must be Authorized Service Provider (ID: celogin). To enter the enclosure serial number and feature code, complete the following steps: a.
Page 125
Front View Top View Figure 107. Pinhole switch that is on the control panel 22. Go to step 13 on page 104. 23. Change the admin user ID password. Change the password of the admin user ID when prompted by completing the following steps: a.
Page 126
Verify that the server firmware level is the same as the level recorded before you replace the system backplane. If the level is different, the firmware might have to be reinstalled. For information about installing firmware, see Getting firmware fixes (http://www.ibm.com/support/knowledgecenter/ POWER8/p8ha5/fix_serv_firm_kick.htm).
Page 127
30. Update vital product data. If your system is running IBM i and is not managed by a management console, you must update the load source after you replace the system backplane. To update the load source without using the management consoles, complete the following steps: a.
Page 128
The boot list is not present on a new system backplane; therefore, it is necessary to create the boot devices by booting into the system management services (SMS) menus. See Selecting boot options (http://www.ibm.com/support/knowledgecenter/POWER8/p8hb6/ usingsmsmenus_bootoptions.htm) for information about setting the boot device list.
Electrical voltage and current from power, telephone, and communication cables are hazardous. To avoid a shock hazard: v If IBM supplied the power cord(s), connect power to this unit only with the IBM provided power cord. Do not use the IBM provided power cord for any other product.
Page 130
1. Turn off everything (unless instructed otherwise). 2. For AC power, remove the power cords from the outlets. 3. For racks with a DC power distribution panel (PDP), turn off the circuit breakers located in the PDP and remove the power from the Customer's DC power source. 4.
Page 131
7. If you encounter difficulties during the installation, contact your service provider, your IBM reseller, or your next level of support. 8. If you are installing new hardware in a logical partition, you need to understand and plan for the implications of partitioning your system.
Identifying a part Learn how to identify the system or enclosure that contains a failing part, the location code and light-emitting diode (LED) status for a part, and how to activate and deactivate the identify part LED. Note: If you are using PowerKVM, you must use the ASMI procedures to identify a part or enclosure. Table 1.
Front View Top View Figure 108. Control panel LEDs Control panel LEDs and descriptions: v A: Power-on button – A constant light indicates full system power to the unit. – A flashing light indicates standby power to the unit. – There is approximately a 30-second transition period from the time the power-on button is pressed to when the power LED goes from flashing to solid.
If the part has an identify LED, refer to the applicable procedure: – If you are using IBM PowerKVM, see “Identifying a part by using the ASMI” on page 120. – If your system is at runtime state, see “Identifying a part by using the operating system or VIOS”...
Identifying a part by using the operating system or VIOS ® Learn how to use AIX , IBM i, Linux, or the Virtual I/O Server (VIOS) to identify a part. ® For IBM Power Systems that contain the POWER8 processor, the identify LEDs can be used to identify or verify the location of a part that you intend to install, remove, or replace.
Identifying a part in an IBM i system or logical partition You can activate or deactivate the indicator light to locate a part in an IBM i system or logical partition. Finding the location code and activating the indicator light for a part by using the IBM i operating...
Related information: Service and productivity tools for PowerLinux servers from IBM IBM provides hardware diagnostic aids and productivity tools, and installation aids for Linux operating systems on IBM Power Systems servers. Activating the indicator light for a part by using the Linux operating system: If you know the location code of a part, activate the indicator light to help locate the part the while performing service operations.
PC or notebook and web browser(http://www.ibm.com/support/knowledgecenter/POWER8/p8hby/ browser.htm). For IBM Power Systems that contain the POWER8 processor, the identify LEDs can be used to identify or verify the location of a part that you intend to install, remove, or replace. The identify function (flashing the amber LED) corresponds to the location code you are going to work with.
You can specify the location code of any indicator to view or modify its current state. If you provide the wrong location code, the ASMI attempts to go to the next higher level of the location code. The next level is the base-level location code for that field replaceable unit (FRU). For example, a user types the location code for the FRU located on the second memory module slot of the third enclosure in the system.
a. In the navigation area, click Systems Management > Servers. b. Select the server that you are working on. c. In the Tasks menu, click Operations > LED status > Identify LED. The Identify LED, Select Enclosure window is displayed. v If you are using an HMC Enhanced + Tech Preview (Pre-GA) or HMC Enhanced+ interface, complete the following steps.
Page 141
Front View Top View Figure 109. Control panel v A: Power-on button – A constant light indicates full system power to the unit. – A flashing light indicates standby power to the unit. – There is approximately a 30-second transition period from the time the power-on button is pressed to when the power LED goes from flashing to solid.
v Progress indicators, also referred to as checkpoints, appear on the control panel display while the system is being started. The power-on light on the control panel stops flashing and remains on, indicating that the system power is on. Tip: If pressing the power button does not start the system, then contact your next level of support or your service provider.
Starting an IBM PowerKVM system You can use the Intelligent Platform Management Interface (IPMI) to start an IBM PowerKVM system. To start an IBM PowerKVM system, run the ipmitool -I lanplus -H FSP IP -P ipmipassword chassis power on command from a remote system.
If your system is running the Linux operating system, type shutdown -h now. v If your system is running the IBM i operating system, type PWRDWNSYS. If your system is partitioned, use the PWRDWNSYS command to power down each of the secondary partitions. Then, use the PWRDWNSYS command to power down the primary partition.
Click OK. Stopping an IBM PowerKVM system You can use the Intelligent Platform Management Interface (IPMI) to stop an IBM PowerKVM system. To stop an IBM PowerKVM system, complete the following steps: 1. Log in to the host as a root user or with sudo authority.
a. To obtain a list of all guests, type virsh list. b. For each guest in the list, type virsh shutdown domain name or type virsh shutdown domain ID. Note: Type virsh list to verify whether all the guests are powered off. If any guest is not powered off, type virsh destroy domain name or type virsh destroy domain ID to power off the guest.
Figure 110. Removing the front cover Removing the front cover from a rack-mounted 8247-42L, 8286-41A, or 8286-42A system Use this procedure to remove the cover from a rack-mounted system so that you can access the components or perform service. To remove the front cover, complete the following steps: 1.
Figure 111. Removing the front cover Removing the front cover from a stand-alone 8286-41A system Use this procedure to remove the cover from a stand-alone 8286-41A system so that you can access components or perform service. To remove the front cover, complete the following steps: 1.
Figure 112. Removing the front cover Removing the side cover from a stand-alone 8286-41A system with an internal RDX docking station Use this procedure to remove the side cover from a stand-alone 8286-41A system with an internal RDX docking station so that you can access components or perform service. To remove the side cover, complete the following steps: 1.
Page 150
Figure 113. Removing the piece within the handle cover on an 8286-41A stand-alone system 2. Pry the inner tabs that are found on the handle cover's sides to the center to disengage the side latches. 3. Remove the handle cover by sliding it toward the front of the system then lifting upwards. See Figure 114 on page 133.
Page 151
Figure 114. Removing the handle cover from an 8286-41A stand-alone system 4. Remove the rear screw from the side cover by using a Phillips screwdriver as shown in Figure 115. Figure 115. Removing the screw from the 8286-41A side cover 5.
Note: The side cover has cover tabs that lock it into place. Figure 116. Removing the 8286-41A side cover Installing the front cover Use this procedure to install the front cover on a 5148-21L, 5148-22L, 8247-21L, 8247-22L, 8247-42L, 8284-21A, 8284-22A, 8286-41A, or 8286-42A system. Installing the front cover on a rack-mounted 5148-21L, 5148-22L, 8247-21L, 8247-22L, 8284-21A, or 8284-22A system Use this procedure to install the front cover on a rack-mounted 5148-21L, 5148-22L, 8247-21L, 8247-22L,...
Figure 117. Installing the front cover Installing the front cover on a rack-mounted 8247-42L, 8286-41A, or 8286-42A system Use this procedure to install the front cover on a rack-mounted 8247-42L, 8286-41A, or 8286-42A system. To install the front cover, complete the following steps: 1.
Figure 118. Installing the front cover Installing the front cover and front door on a stand-alone 8286-41A system Use this procedure to install the front cover and front door on a stand-alone 8286-41A system to access components or perform service. To install the front cover and front door, complete the following steps.
Figure 119. Installing the front cover 3. Rotate the cover up and towards the system until the release latch is seated into its respective slot. 4. Hold the front door at an approximate 120 degree angle to the system as shown in the following figure.
Page 156
1. Secure the handle cover to the internal RDX docking station (FC EUA3) by sliding it toward the rear of the system. See Figure 121. Figure 121. Securing the handle cover in an 8286-41A stand-alone system 2. Insert the piece within the handle cover by pushing it firmly into the handle cover as shown in Figure 122.
Page 157
Figure 123. Installing the 8286-41A side cover 5. Install the side cover rear screw with a Phillips screwdriver as shown in Figure 124 on page 140. Common procedures for removing and replacing the system backplane...
Figure 124. Installing the 8286-41A side cover screw Removing the service access cover from a 5148-21L, 5148-22L, 8247-21L, 8247-22L, 8247-42L, 8284-21A, 8284-22A, 8286-41A, or 8286-42A system Use this procedure to remove the service access cover. Removing the service access cover from a rack-mounted 5148-21L, 5148-22L, 8247-21L, 8247-22L, 8247-42L, 8284-21A, 8284-22A, 8286-41A, or 8286-42A system Use this procedure to remove the service access cover from a rack-mounted 5148-21L, 5148-22L, 8247-21L, 8247-22L, 8247-42L, 8284-21A, 8284-22A, 8286-41A, or 8286-42A system.
Figure 125. Removing the service access cover Removing the service access cover from a stand-alone 8286-41A system Use this procedure to remove the service access cover from a stand-alone 8286-41A system. Attention: The system must be powered off before removing the top cover. Operating the system without the cover for more than 30 minutes might damage the system components.
Figure 126. Removing the service access cover Installing the service access cover on a 5148-21L, 5148-22L, 8247-21L, 8247-22L, 8247-42L, 8284-21A, 8284-22A, 8286-41A, or 8286-42A system Use this procedure to install the service access cover. Installing the service access cover on a rack-mounted 5148-21L, 5148-22L, 8247-21L, 8247-22L, 8247-42L, 8284-21A, 8284-22A, 8286-41A, or 8286-42A system Use this procedure to install the service access cover on a rack-mounted 5148-21L, 5148-22L, 8247-21L, 8247-22L, 8247-42L, 8284-21A, 8284-22A, 8286-41A, or 8286-42A system.
Figure 127. Installing the service access cover Installing the service access cover on a stand-alone 8286-41A system Use this procedure to install the service access cover on a stand-alone 8286-41A system. To install the service access cover on a stand-alone system, complete the following steps: 1.
Figure 128. Installing the service access cover Air baffle Use this procedure to open, close, remove, and replace the air baffle in an 8247-42L, 8286-41A, or 8286-42A system. Opening the air baffle on an 8247-42L, 8286-41A, or 8286-42A system Use this procedure to open the air baffle on an 8247-42L, 8286-41A, or 8286-42A system. To open the air baffle, complete the following steps: 1.
Figure 129. Opening the air baffle Closing the air baffle on an 8247-42L, 8286-41A, or 8286-42A system Use this procedure to close the air baffle on an 8247-42L, 8286-41A, or 8286-42A system. To close the air baffle, complete the following steps: 1.
Figure 130. Closing the air baffle Removing the air baffle from an 8247-42L, 8286-41A, or 8286-42A system Use this procedure to remove the air baffle from an 8247-42L, 8286-41A, or 8286-42A system. To remove the air baffle, complete the following steps: 1.
Figure 131. Removing the air baffle Replacing the air baffle on an 8247-42L, 8286-41A, or 8286-42A system Use this procedure to replace the air baffle on an 8247-42L, 8286-41A, or 8286-42A system. To replace the air baffle, complete the following steps: 1.
Figure 132. Replacing the air baffle Service and operating positions for the 5148-21L, 5148-22L, 8247-21L, 8247-22L, 8247-42L, 8284-21A, 8284-22A, 8286-41A, or 8286-42A system Use these procedures to place 5148-21L, 5148-22L, 8247-21L, 8247-22L, 8247-42L, 8284-21A, 8284-22A, 8286-41A, or 8286-42A server into the service or operating position. Placing the rack-mounted system into the service position Use this procedure to place the rack-mounted system into the service position.
Page 167
Figure 133. Removing the front screws 4. Release the side latches (B) and pull the latches to slide out the Central Electronics Complex (CEC) assembly. Figure 134. Releasing the side latches Common procedures for removing and replacing the system backplane...
Placing the rack-mounted system into the operating position Use this procedure to place the rack-mounted system into the operating position. When you place the system in the operating position, ensure that the cables at the rear of the system do not catch or bind as you push the system unit back into the rack.
3. Lift the air baffle (B) up to open it. Figure 136. Opening the air baffle Closing the air baffle on an 8247-42L, 8286-41A, or 8286-42A system Use this procedure to close the air baffle on an 8247-42L, 8286-41A, or 8286-42A system. To close the air baffle, complete the following steps: 1.
Figure 137. Closing the air baffle Removing the air baffle from an 8247-42L, 8286-41A, or 8286-42A system Use this procedure to remove the air baffle from an 8247-42L, 8286-41A, or 8286-42A system. To remove the air baffle, complete the following steps: 1.
Figure 138. Removing the air baffle Replacing the air baffle on an 8247-42L, 8286-41A, or 8286-42A system Use this procedure to replace the air baffle on an 8247-42L, 8286-41A, or 8286-42A system. To replace the air baffle, complete the following steps: 1.
Figure 139. Replacing the air baffle Power cords Use these procedures to disconnect and connect the power cords on IBM Power Systems servers that contain the POWER8 processor. Disconnecting the power cords from the system Use this procedure to disconnect the power cords from the system.
Page 173
Figure 140. AC and HVDC connectors Figure 141. Connectors for the 8408-44E system Figure 142. PDU for the 8408-44E system Common procedures for removing and replacing the system backplane...
Page 174
Figure 143. Removing the power cords from an 8247-42L, 8286-41A, or 8286-42A system Figure 144. Removing the power cords from an 5148-21L, 5148-22L, 8247-21L, 8247-22L, 8284-21A, or 8284-22A system System backplane...
Figure 145. Removing the power cords from an 8408-44E or 8408-E8E system Connecting the power cords to the system Use this procedure to connect the power cords to the system. To connect the power cords to the system, complete the following steps: 1.
Page 176
Figure 147. Connectors for the 8408-44E system Figure 148. PDU for the 8408-44E system 3. Fasten the power cords to the system using the hook-and-loop fasteners (B). Figure 149. Connecting the power cords to an 8247-42L, 8286-41A, or 8286-42A system System backplane...
Page 177
Figure 150. Connecting the power cords to a 5148-21L, 5148-22L, 8247-21L, 8247-22L, 8284-21A, or 8284-22A system Figure 151. Connecting the power cords to an 8408-44E or 8408-E8E system 4. Close the rack door at the rear of the system. Common procedures for removing and replacing the system backplane...
Installing or replacing a part with an HMC You can use the Hardware Management Console (HMC) to perform many service actions, including the installation of a new field-replaceable unit (FRU) or parts. Installing a part by using the HMC You can use the Hardware Management Console (HMC) to perform many service actions, including the installation of a new feature or part.
5. After the part is listed in the Pending Actions section, click Launch Procedure and follow the instructions to remove the part. Note: The HMC might display the IBM Knowledge Center instructions for removing the part. If so, follow those instructions to remove the part.
4. Select a serviceable event and use the Selected drop-down menu to select Repair. 5. Follow the instructions to repair the part. Note: The HMC might open IBM Knowledge Center instructions for repairing the part. If so, follow those instructions to repair the part.
information that you see. If the system is running in logical partitioning (LPAR) mode, note the logical partition in which you installed the feature. Contact your service provider for assistance. v Yes: The new device is installed correctly. Exit the diagnostic programs and return the system to normal operations.
Page 182
Yes: Go to step 7. 6. Did the Testing Complete, No trouble was found message appear? v No: There is still a problem. Contact your service provider. This ends the procedure. v Yes: Select Log Repair Action, if not previously logged, from the Task Selection menu to update the AIX error log.
2. Sign on with at least service level authority. 3. On the command line of the IBM i session, type strsst and press Enter. Note: If you cannot get to the System Service Tools display, use function 21 from the control panel.
Page 184
2. Remove all tapes, diskettes, and CD-ROM. 3. Turn off the system unit power. The next step boots the server or logical partition from the stand-alone diagnostics CD-ROM. If the optical drive is not available as a boot device on the server or logical partition on which you are working, follow these steps: a.
Verifying an installed part or replaced part on a system or logical partition by using Virtual I/O Server tools If you installed or replaced a part, you might want to use the tools in Virtual I/O Server (VIOS) to verify that the part is recognized by the system or logical partition.
Page 186
4. At the command prompt, type diag —a and press Enter to check for missing resources. If you see a command prompt, go to step 5. If the Diagnostic selection menu is shown with M appearing next to any resource, follow these steps: a.
a. From the Resource Repair Action menu, select the parent or child of the resource that has been replaced. If the repair action was to reseat a cable or adapter, select the resource associated with that repair action. If the resource associated with your action does not appear on the Resource List, select sysplanar0.
b. Double-click the FRU and update the FRU information. c. Click OK to close the service action event. 9. If you continue to have problems, contact your service provider. Viewing serviceable events by using the HMC Use this procedure to view a serviceable event, including details, comments, and service history by using the Hardware Management Console (HMC).
“Verifying the repair in AIX” v “Verifying the repair in Linux” on page 176 v “Verifying a repair by using an IBM i system or logical partition” on page 174 v “Verifying the repair on an IBM PowerKVM system” on page 176 v “Verifying the repair from the management console”...
Page 190
Go to step 3. Continue with the next step. 2. Run stand-alone diagnostics either from a CD or from a Network Installation Management (NIM) server. Did you encounter any problems? Reinstall the operating system and continue with step 5. If the original problem still exists, replace the field-replaceable unit (FRU) or perform the isolation procedure that is next in the FRU list.
Page 191
Continue with the next step. Go to step 9. 8. Did the TESTING COMPLETE, no trouble was found menu (801010) display? If the original problem still exists, replace the FRU or perform the isolation procedure that is next in the FRU list. If you have reached the end of the FRU list, contact your next level of support.
Go to the Closing a service call procedure. Verifying a repair by using an IBM i system or logical partition Use this procedure to verify a repair by using the IBM i operating system. 1. Was the system powered off during the repair? Yes: Continue with the next step.
Page 193
No: If the problem was related to removable media or communications, perform the verification procedures in the Service functions to verify that the problem is corrected. Then return the system to the customer and have the customer verify the system date and time. This ends the procedure.
If a new problem has occurs go to Beginning problem analysis and repair the new problem. Verifying the repair on an IBM PowerKVM system You can use the following procedure to verify whether a repair is complete on an IBM PowerKVM system.
4. Was a disk drive, solid-state drive, media device, or I/O adapter replaced when the system was powered off? v Yes: Perform Running diagnostics on an IBM PowerKVM system. This ends the procedure. v No: Continue with the “Closing a service call” on page 178 procedure. This ends the procedure.
– If the server is not partitioned and is running the AIX or Linux operating system, go to “Closing a service call by using AIX or Linux” on page 181. – If the server is running IBM PowerKVM, go to “Closing a service call by using IBM PowerKVM” on page 184.
Page 197
a. In the navigation area, click the Serviceability icon , and then click Serviceable Events Manager. b. Examine the service action event log for any open service action events. 3. Are any service action events open? v Yes: Continue with the next step. v No: If the system attention LED is still on, turn off the LED as described in “Activating and deactivating LEDs”...
Page 198
17. Select and highlight the service action event from the Error Associated With This Serviceable Event window. 18. Click Close Event. 19. Add comments for the serviceable event. Include any unique additional information. Click OK. The following steps will add or update FRU information. 20.
v Yes: Continue with the next step. v No: If the system attention LED is still on, turn off the LED as described in “Activating and deactivating LEDs” on page 188. Return the system to the customer. This completes the repair. Note: If, during the processing of the list of open service action events, some service action events remained open, further service actions might be required to complete the repair.
Page 200
2. Do you have any field-replaceable units (FRUs) (for example cards, adapters, cables, or devices) that were removed during problem analysis that you want to put back into the system? Note: If the system backplane or battery has been replaced and you are loading diagnostics from a server over a network, it might be necessary for the customer to set the network boot information for this system before diagnostics can be loaded.
Page 201
a. Log into the operating system, either with root authority (if needed, ask the customer to enter the password) or use the CE login. b. Enter the diag -a command and check for missing resources. Follow any instructions that are displayed.
16. The system hardware is functioning correctly. Return the server to the state that the customer normally uses, such as IPL type, IPL mode, and the way the system is configured or partitioned. Closing a service call by using IBM PowerKVM Perform the following steps to prepare the server to return to the customer.
v Yes: Reinstall all of the FRUs that were removed during problem analysis. Continue with the next step. v No: Continue with the next step. 2. Have you already performed “Verifying a repair” on page 170? v Yes: Continue with the next step. v No: Perform “Verifying a repair”...
Page 204
v No: Go to step 30 on page 187. Note: Some service action events remain open when you leave this MAP. Further service actions might be required to complete the repair. 11. Examine the details of this service action event, and record the partitions involved in this service action event for use in a later step.
Page 205
v If the resource associated with your repair action is not displayed on the Resource List, select sysplanar0. e. Click Commit after you make your selection. Note: If the terminal type is not defined, you are prompted to define it before you can proceed. 28.
For those problems, the system attention LED is activated instead. For IBM Power Systems servers that contain the POWER8 processor, the LEDs can be used to identify or verify a part that you are servicing. The error and identify function (amber) LED indicates an error and corresponds to the location code in the system reference code (SRC).
– A verification that the logical partition LED was deactivated. – An indication that there still might be open problems within the logical partition. – An indication that you cannot activate the logical partition LED. v If you are using an HMC Enhanced+ interface, complete the following steps: 1.
4. To activate or deactivate an identify LED for an enclosure, select an enclosure from the table, and click either Activate LED or Deactivate LED. The associated LED is either turned on or off. 5. To activate or deactivate an identify LED for a FRU, select an enclosure from the table, and then click Selected >...
Deactivating a system attention LED by using the operating system or VIOS tools You can use the AIX, IBM i, or Linux operating system, or the Virtual I/O Server (VIOS) tools to deactivate a system attention LED. Deactivating the indicator light for a part by using AIX diagnostics Use this procedure to turn off any indicator light that you turned on as a part of a service action.
Related information: Service and productivity tools for Linux on Power servers IBM provides hardware diagnostic aids and productivity tools, and installation aids for Linux operating systems on IBM Power Systems servers. Deactivating the indicator light for a part by using the VIOS tools Use this procedure to turn off any indicator light that you turned on as a part of a service action.
Deactivating the identify LED by using the ASMI when you know the location code Learn how to deactivate the identify LED by using the Advanced System Management Interface (ASMI) when you know the location code. You can specify the location code of any indicator to view or modify its current state. If you provide the wrong location code, the ASMI attempts to go to the next higher level of the location code.
that of service and support, the check log indicator lights continuously. The check log indicator is turned on when an entry is made in the service processor error log. The error entry is transmitted to the system error log and to the operating system error log. To complete this operation, your authority level must be one of the following levels: v Administrator v Authorized service provider...
3. In the navigation area, click System Actions > Attention LED. 4. Click Turn Attention LED Off. A confirmation window that provides the following information is displayed. – A verification that the system attention LED was deactivated. – An indication that there still might be open problems within the system. 5.
Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead.
All IBM prices shown are IBM's suggested retail prices, are current and are subject to change without notice. Dealer prices may vary. This information is for planning purposes only. The information herein is subject to change before the products described become available.
This product uses standard navigation keys. Interface information The IBM Power Systems servers user interfaces do not have content that flashes 2 - 55 times per second. The IBM Power Systems servers web user interface relies on cascading style sheets to render content properly and to provide a usable experience.
IBM, the IBM logo, and ibm.com are trademarks or registered trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the web at Copyright and trademark information at www.ibm.com/legal/copytrade.shtml.
Page 219
Warning: This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. VCCI Statement - Japan The following is a summary of the VCCI Japanese statement in the box above: This is a Class A product based on the standard of the VCCI Council.
Page 220
The following is a summary of the EMI Taiwan statement above. Warning: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user will be required to take adequate measures. IBM Taiwan Contact Information: System backplane...
Page 221
Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung von IBM verändert bzw.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Proper cables and connectors are available from IBM-authorized dealers. IBM is not responsible for any radio or television interference caused by unauthorized changes or modifications to this equipment.
Page 223
European Community contact: IBM Deutschland GmbH Technical Regulations, Abteilung M456 IBM-Allee 1, 71139 Ehningen, Germany Tel: +49 800 225 5426 email: halloibm@de.ibm.com VCCI Statement - Japan Japan Electronics and Information Technology Industries Association Statement This statement explains the Japan JIS C 61000-3-2 product wattage compliance.
Page 224
Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung von IBM verändert bzw.
Permissions for the use of these publications are granted subject to the following terms and conditions. Applicability: These terms and conditions are in addition to any terms of use for the IBM website. Personal Use: You may reproduce these publications for your personal, noncommercial use provided that all proprietary notices are preserved.
Need help?
Do you have a question about the Power System 8247-42L and is the answer not in the manual?
Questions and answers