Appendix; Installation When User Supportware 2 Has Been Introduced; Troubleshooting - NEC MultiSync LT280 User Manual

7. Appendix

7. Appendix

7-1. Installation when User Supportware 2 has been Introduced

To install User Supportware 3 to the PC to which User Supportware 2 has been introduced,
uninstall User Supportware 2 and then install User Supportware 3.
If you install User Supportware 3 without uninstalling User Supportware 2, the following situation
may occur depending on the application.
I Viewer PPT Converter 3.0
The names of install folder and program menu are not updated.
In addition, because the item names in [Tools] menu of PowerPoint are not updated, two tool
bars are registered. Use the program as it is with reading the menu titles in this document and
help file corresponding to the actual indications or uninstall and then re-install the software.
I PC Control Utility 3.0
The names of install folder and program menu are not updated.
Use the program as it is with reading the menu titles in this document and help file corresponding
to the actual indications or uninstall and then re-install the software.

7-2. Troubleshooting

Also refer to the description of troubleshooting in the help function of each software program.
* The software names are abbreviated as follows in this Appendix.
Image Express Utility 2.0 .................... IEU2.0
Desktop Control Utility 1.0 ................... DCU1.0
Ulead Photo Explorer 8.0 .................... PEX8.0
Viewer PPT Converter 3.0 .................. PPTC3.0
PC Control Utility 3.0 ........................... PCON3.0
I Installation is not completed correctly.
(IEU2.0/DCU1.0/PEX8.0/PPTC3.0/PCON3.0)
• • • • •
Did you log on with the "Administrators" privilege (when Windows 2000
Check
is used)?
• • • • •
Did you log on with the "Computer Administrator" privilege (when
Windows XP is used)?
Log on with the above privileges to Windows 2000 or Windows XP and install the
Action
program.
48