Troubleshooting - EcoFlow RIVER 2 User Manual

Troubleshooting

Indicator
If a warning appears during the use of the product and the warning icon persists after
restart, please stop using the product immediately (do not attempt to charge or discharge
it). For problems not covered in the preceding table, please consult EcoFlow customer
service.
11
Problem
Battery discharge
Flashing
low temperature
Battery discharge
Flashing
high temperature
Battery charging
Flashing
low temperature
Battery charging
Flashing
high temperature
AC output
Flashing
low temperature
AC output
Flashing
high temperature
USB-C or car
Flashing charging output
overload
Flashing AC output overload
Flashing Charging overload
Flashing Fan blocked
Communication failure
Flashing between main
control board and AC
Solution
Normal operation will resume
automatically when the
battery warms up.
Normal operation will resume
automatically after the
battery cools down.
Normal operation will resume
automatically after the battery temperature
is restored to above 3°C.
Normal operation will resume
automatically after the
battery cools down.
Normal operation will resume
automatically when the
product warms up.
Ensure that the air inlet and outlet of
the product are unobstructed. Normal
operation will resume automatically after
the temperature decreases.
Disconnect overloading devices and
restart the product to resume
normal operation.
Disconnect overloading devices
and restart the product to
resume normal operation.
The sum power of loaded electrical
appliances must not exceed the rated
power (for the power limit of electrical
appliances in X-Boost mode,
please refer to the X-Boost
feature introduction).
Remove the charging cable and
normal operation will resume
automatically after restart.
Check whether the fan is blocked
by foreign objects.
Normal operation will resume
automatically after restart.