General Description; Telephone System Features - ESI IVX S-Class Installation Manual

IVX S-Class Installation Manual

General description

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Welcome to IVX S-Class (IVX stands for Integrated Voice Exchange.). IVX S-Class with voice mail offers
the small business an all-in-one phone system including not only phone service but also voice mail and
automated attendant. The system itself is housed in a surprisingly small case that is wall-mounted in the
telephone equipment room. An external, wall-mounted power transformer powers the system.
Note: This manual uses the term Generation II to refer to IVX S-Class systems introduced in 2004.
Important: References throughout this manual to separate PROGRAM and HELP keys are valid for only the
48-Key Digital Feature Phone. On either the 24- or 12-Key Digital Feature Phone, the two keys
are combined into one PROG/HELP key, which is to be used in place of the separate keys.

Telephone system features

The IVX S-Class system has a four-line, eight-station, two analog port configuration.
• Impressive expansion capacity — Handles up to 16 CO lines and up to 40 stations.
• ESI Feature Phones — Compact and stylish, yet rugged, the 48-Key Digital Feature Phone and the
24-Key Digital Feature Phone each include a high-quality speakerphone, an informative multi-
functional display, and a specially designed key layout with several dedicated keys to minimize or
eliminate the need to memorize codes. An Expansion Console is available for the 48-Key Digital
Feature Phone; and each 48-Key Feature Phone model includes an integrated headset jack. ESI
also offers the 12-Key Digital Feature Phone with similar design and basic functions. At least one 24-
or 48-Key Digital Feature Phone must be purchased with each S-Class system. Also available: ESI's
Digital Cordless Handsets. (See also page B.3.)
• Extensive help — Easily accessible with one press of the HELP key, ESI's Verbal User's Guide
uses spoken and displayed help prompts to help everyone from the Installer through the
Administrator down to the least experienced end user. You may also go to www.esiusers.com for
online help.
• Intelligent Caller ID — Allows one-touch automatic message return.
• Live call recording — Can record any conversation or personal memo along with moving or copying
of any recording to another user's voice mailbox.
• Call waiting — Includes helpful display, showing both calls' Caller ID information, and easy one-key
toggling between calls.
• Conference calling — Includes two conference bridges, and a conference may contain up to four
parties, so the IVX S-Class system can support two conferences of four parties each. Analog phones
on the system also may be parts of conferences.
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• Esi-Dex speed-dialing — Calls any number using three separate lists (personal, station, and
system); uses Caller ID information or direct keypad entries.
• Dedicated overhead paging interface — Allows for external paging through overhead speakers or
multi-zone paging units (amplification required)
1
IVX S-Class Generation II. IVX S-Class Generation I can handle up to 12 CO lines and up to 30 stations.
2
This and all other references to Caller ID service within this manual assume the end-user organization subscribes to Caller ID
service from its telephone service provider.
3
Not available on 12-Key Feature Phone.
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General description
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