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Chapter 3 - Warranty and Service
3.1.4 Repair Procedures for International Distributors
International distributors should contact their MTS International sales representative for information about the
repair of the Multi-Tech product(s).
Please direct your questions regarding technical matters, product configuration, verification that the product
is defective, etc., to our International Technical Support department at +(763)717-5863. When calling the U.S.
please direct your questions regarding repair expediting, receiving, shipping, billing, etc., to our Repair
Accounting department at: +(763) 717-5631 in the U.S.A., or email mtsrepair@multitech.com.
Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse,
or user-caused damages are billed on a time-plus-materials basis.
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