Epson Workforce DS-860N User Manual
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Epson Workforce DS-860N User Manual

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DS-760/DS-860 User's Guide

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Summary of Contents for Epson Workforce DS-860N

  • Page 1 DS-760/DS-860 User's Guide...

  • Page 3: Table Of Contents

    Scanner Parts Locations ........................8 Scanner Parts..........................9 Scanner Buttons and Lights......................11 Page Separation Lever........................12 User Replaceable Epson Scanner Parts .................... 13 Changing the Power Off Setting ......................14 Loading Originals............................15 Loading Originals in the Input Tray..................... 15 Loading Multiple Sizes of Originals in the Input Tray ..............
  • Page 4 Scanner Does Not Turn On or Turns Off Unexpectedly..............79 Scanner Button Does Not Work as Expected ................79 Scanning Software Does Not Operate Correctly ................79 Cannot Start Epson Scan ......................80 Original Feeds Incorrectly in Scanner.................... 80 Original Jams in Scanner....................... 81 Scanning is Slow ...........................
  • Page 5 Safety and Approvals Specifications ....................92 Notices ............................... 93 Important Safety Instructions......................93 Restrictions on Copying ........................95 Default Delay Times for Power Management for Epson Products............95 Trademarks ............................95 Copyright Notice..........................96 libTIFF Software Acknowledgment....................96 libjpeg-turbo........................... 97 A Note Concerning Responsible Use of Copyrighted Materials.............

  • Page 7: Ds-760/Ds-860 User's Guide

    DS-760/DS-860 User's Guide Welcome to the DS-760/DS-860 User's Guide. For a printable PDF copy of this guide, click here.

  • Page 8: Scanner Basics

    Scanner Basics See these sections to learn about the basic features of your scanner. Scanner Parts Locations User Replaceable Epson Scanner Parts Changing the Power Off Setting Scanner Parts Locations See these sections to identify the parts on your scanner.

  • Page 9: Scanner Parts

    Scanner Parts Scanner cover Page separation lever Edge guides Input tray extension Input tray Cover open lever Output tray Output tray extension Stopper...
  • Page 10 Kensington security slot USB port Power inlet AC adapter Power cord USB cable Parent topic: Scanner Parts Locations...

  • Page 11: Scanner Buttons And Lights

    Scanner Buttons and Lights Buttons power button The Job Select button stop button start button...

  • Page 12: Page Separation Lever

    Lights The Ready light The numeric display The ! error light Parent topic: Scanner Parts Locations Related references Scanner Light Status Page Separation Lever You can scan plastic cards, folded documents, envelopes, or any document that requires an optional carrier sheet by adjusting the position of the page separation lever.

  • Page 13: User Replaceable Epson Scanner Parts

    Loading Special Documents User Replaceable Epson Scanner Parts You can purchase genuine Epson accessories at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800- GO-EPSON (800-463-7766).

  • Page 14: Changing The Power Off Setting

    Parent topic: Scanner Basics Changing the Power Off Setting You can use the Epson Scan Settings utility to change the time period before the scanner turns off automatically. 1. Do one of the following to access the Epson Scan Settings utility: •...

  • Page 15: Loading Originals

    Loading Originals Follow the instructions here to load your originals into the scanner. Loading Originals in the Input Tray Loading Plastic Cards in the Input Tray Loading Special Documents Loading Originals in the Input Tray You can load originals that meet the document specifications in the input tray. Caution: Do not load photos, or valuable original documents or artwork, directly into the input tray.
  • Page 16 Note: If you are scanning originals longer than Letter (8.5 × 11 inches [216 × 279 mm]) size, do not flip up the stopper. 2. Slide the input tray edge guides all the way out.
  • Page 17 3. Check to make sure that the page separation lever is in the position shown here. Note: To prevent paper jams, keep the lever in this position for most types of documents. 4. If you are loading a multi-page document, fan your stack of originals and tap them gently on a flat surface to even the edges.
  • Page 18 5. Slide your originals into the input tray as shown until they meet resistance. Make sure the printed side is face down and top edge first. Note: If you are loading a paper business card, load it horizontally.

  • Page 19: Loading Multiple Sizes Of Originals In The Input Tray

    6. Slide the edge guides against the edges of the original. Loading Multiple Sizes of Originals in the Input Tray Original Document Loading Capacity Parent topic: Loading Originals Related references Page Separation Lever Loading Multiple Sizes of Originals in the Input Tray You can load a mixture of originals at different sizes that meet the document specifications in the input tray.
  • Page 20 1. Pull up the input tray extension, extend the output tray, and flip up the stopper. Note: If you are scanning originals longer than Letter (8.5 × 11 inches [216 × 279 mm]) size, do not flip up the stopper.
  • Page 21 2. Slide the input tray edge guides all the way out.
  • Page 22 3. Check to make sure that the page separation lever is in the position shown here. Note: To prevent paper jams, keep the lever in this position for most types of documents.

  • Page 23: Original Document Loading Capacity

    4. Load the originals in the input tray in descending order of paper size with the largest at the back and the smallest at the front. Note: If you are loading a paper business card, load it horizontally. 5. Slide the edge guides against the edges of the widest document. Parent topic: Loading Originals in the Input Tray Original Document Loading Capacity...
  • Page 24 Paper size Paper weight Paper type Loading capacity Letter (8.5 × 11 inches 10 to 56 lb (40 Plain paper 10 lb (40 g/m²): 100 sheets [216 × 279 mm]) to 210 g/m²) Fine paper 21 lb (80 g/m²): 80 sheets A4 (8.3 ×...

  • Page 25: Loading Plastic Cards In The Input Tray

    • Transparencies • Glossy originals • Carbon-less paper • Perforated originals • Originals with labels or stickers Parent topic: Loading Originals in the Input Tray Loading Plastic Cards in the Input Tray You can load plastic cards that meet the card specifications in the input tray. 1.
  • Page 26 2. Slide the input tray edge guides all the way out.
  • Page 27 3. Load up to three standard plastic cards horizontally in the input tray as shown, sliding them in until they meet resistance. Make sure the printed side is face down with the top edge first. Note: You can load only a single embossed plastic card. Do not load plastic cards vertically.
  • Page 28 4. Slide the edge guides against the edges of the plastic card.

  • Page 29: Plastic Card Loading Capacity

    5. Set the page separation lever to the position shown here. Note: To prevent paper jams, make sure to set the separation lever back to its original position when scanning standard single- or multi- page documents. Plastic Card Loading Capacity Parent topic: Loading Originals Plastic Card Loading Capacity...

  • Page 30: Loading Special Documents

    Note: Plastic cards with glossy surfaces may not scan properly. Parent topic: Loading Plastic Cards in the Input Tray Loading Special Documents You can load a single envelope or large, thick, or folded original in the input tray. Make sure the original meets the specifications for special originals before loading it.
  • Page 31 2. Slide the input tray edge guides all the way out. 3. Do one of the following to load your original: • Load a large or thick original or an envelope in the input tray as shown. Make sure the printed side is facedown with the top edge first.
  • Page 32 • For a folded original, fold and load the original as shown. Caution: Do not load the document with the open side facing down.
  • Page 33 • For a photo or an irregularly-shaped original, use an optional carrier sheet to load the document. Do the following to load the document into the carrier sheet: • If the original is smaller than the carrier sheet, insert it in the center of the sheet with the printed side facedown and the top facing the arrow on the sheet.
  • Page 34 5. Slide the edge guides against the edges of the sheet.

  • Page 35: Large Or Thick Original Loading Capacity

    Large or Thick Original Loading Capacity Parent topic: Loading Originals Related references User Replaceable Epson Scanner Parts Page Separation Lever Large or Thick Original Loading Capacity You can load large, thick, or folded originals, or envelopes, that meet these specifications in your scanner.
  • Page 36 Paper type Paper size Paper weight Plain paper, fine paper, or Width: 10 to 56 lb (40 to 210 g/m²) recycled paper 2.0 to 8.5 inches (50.8 to 215.9 mm) Length: 2.0 to 120 inches (50.8 to 3048 mm) Folded plain paper, fine Unfolded minimum size: 13 to 35 lb (50 to 130 g/m²) paper, or recycled paper...

  • Page 37: Using The Network Interface Unit

    Using the Network Interface Unit See these sections to use the optional Epson Network Interface Unit to scan over a network. Network Interface Unit Parts Connecting the Network Interface Unit Setting Up Network Scanning Scanning to Network Computers from the Network Interface Unit...

  • Page 38: Connecting The Network Interface Unit

    Using the Network Interface Unit Setting Up Network Scanning You can set up network scanning to your scanner through the optional Epson Network Interface Unit. First connect the unit to your scanner and verify that they are working properly. Then follow the instructions here to set up computers for network scanning using the Epson Scan Settings utility.
  • Page 39 • Select the Enter address setting and type in the IP address or host name of your Network Interface Unit. Then click OK. 5. Click the Test button to check the connection. You see a confirmation message. 6. Click OK to save your settings and close Epson Scan Settings.

  • Page 40: Scanning To Network Computers From The Network Interface Unit

    Parent topic: Using the Network Interface Unit Scanning to Network Computers from the Network Interface Unit You can scan to a network computer directly from the Network Interface Unit. You first set up a scan job in Document Capture Pro and then select the computer you want to send the scanned file to. 1.

  • Page 41: Scanning

    You can scan original documents or photos and save them as digital files. Starting a Scan from a Scanner Button Scanning with Document Capture Pro Scanning with Epson Scan Scanning Special Projects Starting a Scan from a Scanner Button You can scan using a button on your scanner. This automatically starts the scanning program you have assigned to the button.

  • Page 42: Adding And Assigning Scan Jobs

    Adding and Assigning Scan Jobs You can view, change, or add available default scan settings when you scan using the start button. You do this by accessing the scan jobs in the Document Capture Pro program. 1. Start Document Capture Pro on a computer connected to the product. 2.

  • Page 43: Scanning With Document Capture Pro

    • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software, then select Document Capture Pro. You see a window like this:...
  • Page 44 3. Click the Scan icon. You see a window like this:...
  • Page 45 Note: If you want to use a scan job that you created instead, select it from the Job list in the Document Capture Pro window, click the Start Job button, and skip the rest of these steps. 4. Select any scan settings you want to use. Note: See the Help information in Document Capture Pro for details.

  • Page 46: Scanning With Epson Scan

    Scanning Multi-Page Originals as Separate Files Scanning with Epson Scan Epson Scan automatically saves your scanned file on your computer in the format and folder you specify. You can select settings, preview, and change the scanned file settings as necessary.
  • Page 47 3. Select options for each of the scan settings on the screen. 4. If necessary, click the Preview button. Epson Scan previews your original and displays the result in a separate Preview window. The scanner also ejects the page. 5. Reload the page in the scanner.

  • Page 48: Available Image Adjustments

    8. Change any of the file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in Windows Explorer, where you can view and print the image.

  • Page 49: Scanning Special Projects

    Scanning Scanning Two Originals onto One Sheet (Stitching Images) You can scan both sides of a double-sided or folded original with Epson Scan's Stitch Images settings. 1. Load your original in the scanner. 2. Do one of the following to start Document Capture Pro: •...
  • Page 50 3. Click the Scan icon, then click Detailed Settings. You see an Epson Scan window like this:...
  • Page 51 4. Select Double-Sided as the Document Source setting. 5. Select the original document size as the Size setting. 6. Select one of the following as the Stitch Images setting: • Top&Bottom: Places the scanned images one above the other. • Left&Right: Places the scanned images side by side. 7.

  • Page 52: Scanning Multi-Page Originals As Separate Files

    8. Click Scan. The scanned image is displayed. Note: If the scanned images are not stitched together correctly, click Configuration on the Epson Scan window and select the Binding Position (for Double-Sided Scanning) setting on the Document tab. Parent topic:...
  • Page 53 3. Click the Scan icon. 4. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro for details. 5. Click Scan. You see a preview of your scan in the Document Capture Pro window. 6.

  • Page 54: Scanning Using Ocr

    Related tasks Loading Originals in the Input Tray Loading Plastic Cards in the Input Tray Loading Special Documents Scanning with Document Capture Pro Scanning Using OCR You can use the ABBYY FineReader OCR program to convert scanned documents to editable text. 1.

  • Page 55: Scanning To A Sharepoint Server Or Cloud Service

    3. Select the language used in the document you are going to scan as the Document Language setting. 4. Click either the Scan to Other Formats icon or the icon that corresponds with the program you want to scan to. 5.
  • Page 56 • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software, then select Document Capture Pro. You see a window like this: 3. Click the Scan icon. 4. Select any displayed scan settings you want to use.
  • Page 57 • Evernote • Google Docs • SugarSync You see the Transfer Settings window. 7. Enter any required information to set up the destination. If you have previously created a saved setting for the destination, select it from the drop-down list. 8.

  • Page 58: Cleaning And Transporting Your Scanner

    Cleaning and Transporting Your Scanner See these sections if you need to clean or transport your scanner. Cleaning Your Scanner Cleaning Inside Your Scanner Checking the Scanner Roller Counter Replacing the Scanner Rollers Transporting Your Scanner Cleaning Your Scanner To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
  • Page 59 3. Pull down on the cover open lever and open the scanner cover. 4. Use a soft, dry cloth to wipe off any dust or dirt on the rollers inside the scanner cover.
  • Page 60 5. Wipe off any dust or dirt on the pickup rollers. 6. Plug in the AC adapter and press the power button to turn on the scanner. 7. Hold down the start button for at least two seconds, and press the start button several times to rotate the rollers shown here.

  • Page 61: Checking The Scanner Roller Counter

    1. Make sure the scanner is turned on and connected to your computer. 2. Do one of the following to open Epson Scan Settings: • Windows 8.x: Navigate to the Apps screen and select EPSON Scan Settings. • Windows (other versions): Click or Start >...

  • Page 62: Replacing The Scanner Rollers

    You see a screen like this: 4. You can check the scanner roller counter by reading the number in the Number of Scans field. If the number of scans exceeds the Life Cycle of the rollers, it is time to replace the rollers. 5.

  • Page 63: Replacing The Pickup Rollers

    Replacing the Pickup Rollers Replace the scanner rollers after you have scanned 200,000 times. Check the scanner roller counter to see when you need to replace the rollers. 1. Turn off the scanner and unplug the AC adapter. 2. Disconnect any connected cables. 3.
  • Page 64 4. Squeeze the tab on the right side of the pickup roller cover and open the cover. Caution: Do not place too much force on the arm inside the cover when replacing the pickup roller.
  • Page 65 5. Slide the pickup rollers to the right and remove them. 6. Remove the lower pickup roller from the spindle.
  • Page 66 7. Place the new lower pickup roller on the spindle, rotate the roller, and slide it all the way on the spindle. 8. Install the lower pickup roller spindle by aligning the notches on the roller and sliding it to the left.
  • Page 67 9. Remove the middle pickup roller from the spindle.
  • Page 68 10. Place the new middle pickup roller on the spindle, rotate the roller to line up the notches, and slide it all the way on the spindle. 11. Install the middle pickup roller spindle by aligning the notches on the roller and sliding it to the left.
  • Page 69 12. Remove the upper pickup roller from the spindle. 13. Place the new upper pickup roller on the spindle, rotate the roller to line up the notches, and slide it all the way on the spindle. 14. Install the upper pickup roller spindle by aligning the notches on the roller and sliding it to the left.

  • Page 70: Replacing The Separation Rollers

    15. Close the pickup roller cover. Note: If you are not able to close the cover, the pickup rollers are not installed correctly. Make sure the rollers are all the way to the left, then try to close the cover. If you still cannot close the cover, remove the rollers and reinstall them, then try to close the cover again.
  • Page 71 4. Press down on the separation roller cover latch inside the scanner cover and pull down the cover to open it. Caution: Be careful not to apply too much force when opening the cover.
  • Page 72 5. Press in on the separation roller to release it, then slide the roller to the side and remove it. 6. Remove the separation roller from the spindle. 7. Slide the new separation roller onto the spindle as shown. Make sure that the notches on the roller and spindle align properly.
  • Page 73 8. Align the notches on the spindle and the scanner, then slide the separation roller into the scanner and gently push it into place until it clicks. You hear a click when the roller is correctly aligned and locked into place.

  • Page 74: Resetting The Scanner Roller Counter

    1. Make sure the scanner is turned on and connected to your computer. 2. Do one of the following to open Epson Scan Settings: • Windows 8.x: Navigate to the Apps screen and select EPSON Scan Settings. • Windows (other versions): Click or Start >...

  • Page 75: Transporting Your Scanner

    4. Click Reset. The number of scans changes to 0 (zero). 5. Click OK. Parent topic: Replacing the Scanner Rollers Related tasks Checking the Scanner Roller Counter Transporting Your Scanner If you need to ship your product, transport it a long distance, or store it for an extended period, prepare it for transportation as described here.
  • Page 76 4. Remove the input tray by pulling it towards the scanner cover. 5. Place the scanner in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Parent topic: Cleaning and Transporting Your Scanner...

  • Page 77: Solving Problems

    Solving Problems Check these sections for solutions to problems you may have using your product. Scanner Light Status Solving Scanning Problems Solving Network Interface Unit Problems Solving Scanned Image Quality Problems Uninstalling Scanner Software Where to Get Help Scanner Light Status You can often diagnose problems with your scanner by checking its lights.

  • Page 78: Solving Scanning Problems

    The ! error light and the A scanner error has occurred. Turn the scanner off and then back on Ready light are flashing at the again. If the error continues, contact Epson for support. same time The numeric display shows The Job Select button is unable to select saved jobs from Document Capture Pro because the scanner is connected to a network.

  • Page 79: Scanner Does Not Turn On Or Turns Off Unexpectedly

    Original Jams in Scanner Scanning is Slow Parent topic: Solving Problems Scanner Does Not Turn On or Turns Off Unexpectedly If the scanner does not turn on or if it turns off unexpectedly, try these solutions: • Make sure the AC adapter is securely connected to the scanner and to a working electrical outlet. •...

  • Page 80: Cannot Start Epson Scan

    • If you connected the scanner using a USB cable, make sure it is connected directly to your computer or through only one USB hub. • Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version.

  • Page 81: Original Jams In Scanner

    Cleaning Inside Your Scanner Related topics Replacing the Scanner Rollers Original Jams in Scanner If an original has jammed inside the scanner, follow these steps: 1. Turn off your scanner. 2. Remove all originals from the input tray. 3. Pull down the cover open lever and open the scanner cover. 4.
  • Page 82 5. Gently pull out any jammed originals from the output tray.

  • Page 83: Scanning Is Slow

    6. Close the scanner cover. 7. Carefully follow all loading instructions when you reload originals. Parent topic: Solving Scanning Problems Related tasks Loading Originals in the Input Tray Loading Plastic Cards in the Input Tray Loading Special Documents Scanning is Slow If scanning becomes slow, try these solutions: •...

  • Page 84: Solving Network Interface Unit Problems

    • Make sure your scanning software is installed correctly and that you have selected the correct settings for the program you are using. • Check that the IP address for the scanner is correct in the Epson Scan Settings utility. • If you are scanning with Document Capture Pro, check the following: •...

  • Page 85: Back Of Original Image Appears In Scanned Image

    Solving Scanned Image Quality Problems Related references Available Image Adjustments Scanned Characters are Blurry If characters in a scanned image appear blurry, adjust these Epson Scan settings (if available) and try scanning again: • Select the Text Enhancement setting. • Adjust the Threshold setting.

  • Page 86: Ripple Patterns Appear In An Image

    • Select Auto Detect as the Size setting (Epson Scan) or the Document Size setting (Document Capture Pro or Document Capture). • Adjust the cropping area shown in the Crop Margins for Size "Auto" setting in Epson Scan.In Document Capture Pro, select Detailed Settings from the Scan window. Click Configuration and...

  • Page 87: Uninstalling Scanner Software

    Select the scanner software program and click Change/Remove. 4. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your scanner software does not solve a problem, contact Epson. Parent topic:...
  • Page 88 Purchase Supplies and Accessories You can purchase genuine Epson accessories at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800- GO-EPSON (800-463-7766). Parent topic: Solving Problems...

  • Page 89: Technical Specifications

    Technical Specifications These sections list the technical specifications for your scanner. Note: Epson offers a recycling program for end of life products. Please go to epson.com/recycle information on how to return your products for proper disposal. Windows System Requirements General Specifications...

  • Page 90: Dimension Specifications

    Paper input Facedown loading Paper output Facedown ejection Paper capacity 80 sheets of paper at 21 lb (80 g/m ) weight Scanning resolution 600 dpi (main scan) 600 dpi with Micro Step (sub scan) Output resolution 50-1200 dpi (in 1 dpi increments) Image data 16 bits per pixel per color internal 1 to 8 bits per pixel per color external...

  • Page 91: Environmental Specifications

    Rated input current Rated input frequency 50 to 60 Hz Power consumption Operating: 42 W Ready mode: 8 W Sleep mode: 1.6 W Power off mode: 0.4 W AC Adapter AC adapter model A421H Rated input voltage AC 100 to 240 V Rated input current AC 1.20 A Rated input frequency...

  • Page 92: Usb Interface Specifications

    USB Interface Specifications Interface type Universal Serial Bus Specifications Revision 2.0 Electrical standard Full Speed mode (12 Mbits per second) and Hi-Speed mode (480 Mbits per second) of Universal Serial Bus Specifications Revision Connector type One Type B port Parent topic: Technical Specifications Safety and Approvals Specifications Scanner...

  • Page 93: Notices

    Notices Check these sections for important notices about your scanner. Note: Epson offers a recycling program for end of life products. Please go to epson.com/recycle information on how to return your products for proper disposal. Important Safety Instructions Restrictions on Copying...
  • Page 94 • Use only the type of power source indicated on the AC adapter's label, and always supply power directly from a standard domestic electrical outlet with the AC adapter that meets the relevant local safety standards. • When connecting this product to a computer or other device with a cable, ensure the correct orientation of the connectors.

  • Page 95: Restrictions On Copying

    Energy Star standards of energy efficiency, and cannot be modified by the consumer. Parent topic: Notices Trademarks ® EPSON is a registered trademark and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation.

  • Page 96: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

  • Page 97: Libjpeg-Turbo

    Copyright © 1991-1997 Silicon Graphics, Inc. Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee, provided that (I) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

  • Page 98: A Note Concerning Responsible Use Of Copyrighted Materials

    Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

This manual is also suitable for:

Workforce ds-860Workforce ds-760

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