Warranty - TensCare OVA+ Instructions For Use Manual

20. WARRANTY

This warranty refers to the unit only. It does
not cover electrode pads, battery or the lead
wire.
PRODUCT WARRANTY INFORMATION
This product is warranted to be free from
manufacturing defects for 2 years from date
of purchase.
This warranty is void if the product is
modified or altered, is subject to misuse or
abuse; damaged in
responsible care; is dropped; if incorrect
battery has been fitted; if the unit has been
immersed in water; if damage occurs
reason of failure to follow the written
instruction booklet enclosed; or if product
repairs are carried out without authority from
TensCare Ltd.
We will repair, or at our option replace free of
charge, any parts necessary to correct
material or workmanship, or replace the
entire unit and return to
period of the warranty. Otherwise, we will
quote for any repair which will be carried out
on acceptance of our quotation.
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transit; lack of
by
you during the
The benefits conferred by this warranty are in
addition to all other rights and remedies in
respect of the product, which the consumer
has under the Consumer Protection Act 1987.
Our goods come with guarantees that cannot
be excluded under the UK consumer Law.
You are entitled to have the goods repaired or
replaced if the goods fail to be of acceptable
quality and the failure does not amount to a
major failure.
Before you send your unit for service
Before sending in your unit for service, please
take a few minutes to do the following:
Read your manual and make sure you follow
all the instructions.
Contact TensCare customer service on +44
(0) 1372 723 434. Our staff are trained to
assist you with most issues you may have
experienced, without the need to send your
product in for service.
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