Summary of Contents for Gree sapphire SAP09HP230V1AH
Page 1
Indoor Unit MODELS: Thank you for choosing our product. SAP09HP230V1AH Please read this Owner’s Manual carefully before SAP12HP230V1AH operation and retain it for future reference. SAP18HP230V1AH To download an electric version of this manual visit SAP24HP230V1AH https://gree-comfort-dev.web.app/system-documentation/ CAT NO:GREE_SAPPHIRE_OWNERS MANUAL_09132022...
You can feel confident in your selection because the same pride in craftsmanship and engineering knowledge that goes into millions of other GREE installed products worldwide has gone into your unit. Please read this owner’s manual carefully before operation and retain it for future reference.
The indoor unit’s aesthetically pleasing, minimalist design blends nicely in any home or office. Your unit offers quiet, energy-efficient comfort, powered by GREE famous G10 Inverter technology. To speed up the process of bringing conditioned air exactly where you want it, the unit features both horizontal and vertical air flow control.
NOMENCLATURE EXAMPLE: SAP12HP230V1AH SAP 12 HP 230V 1 A H Series Designation LIVV Product Type 3VIR O – Outdoor Units H – Indoor High Walls VIRU Revision Level Capacity 09 – 9,000 BTUH 12 – 12,000 BTUH 18 – 18,000 BTUH Style/Color Designation 24 –...
• Disconnect electrical power to the indoor and outdoor units before performing any maintenance or cleaning. • Do not attempt to repair the GREE system yourself. Incorrect repairs may cause electric shock or fire. Contact a qualified service technician for all service requirements.
Page 6
SAFETY PRECAUTIONS (Continued) Please read the following before operation CAUTION • Do not put hands or any objects into the air inlets or outlets. This may cause personal injury or damage the unit. • When cleaning, be careful not to splash water on the unit. Doing this may cause electric shock or damage to unit.
PART NAMES Air inlet Indoor unit Air outlet Part Name 1. Front Panel 2. Aux. Button 3. Filter 4. Horizontal Louver 5. Remote Controller 6. Inter-Connection Wire (sold separately) 7. Drain Hose (sold separately) 8. Refrigerant Lines (sold separately) Air inlet Outdoor unit Air outlet SA PPHI R E OW N E RS M A N UA L - I N D OOR UN I T...
SYSTEM FUNCTIONS WHISPER QUIET Not only are the GREE systems energy efficient but they are quiet too. Sapphire High-Wall units operate with sound pressure levels starting as low as 19 dB(A). MULTI FAN SPEEDS Whether operating in either Cooling or Heating mode, the indoor fan can be set to your choice of seven fan speed plus Turbo to achieve maximum comfort.
Page 9
SYSTEM FUNCTIONS (Continued) SLEEP MODE Sapphire offers three selectable Sleep Mode functions for your comfort. The unit will automatically adjust room temperature during your sleep time. This slight change in temperature will not affect your comfort level due to the natural effects that sleeping has on the body but it will save on energy consumption and will lower electric bills.
OPERATION OF WIRELESS REMOTE CONTROLLER Buttons on remote controller 1. ON/OFF Button Press to power the unit on or off 2. FAN Button Press to select fan speed (Ultra-Low, Low, Low-Medium, Medium, Medium-High, High or Turbo). 3. MODE Button : Hear : DRY : FAN ONLY : COOL...
Page 11
OPERATION OF WIRELESS REMOTE CONTROLLER (Continued) Remote controller operations LOCK MODE The Privacy Lock prevents unauthorized access to The wireless remote controller is sleek, versatile and the unit controls and prevents tampering with system allows you to change room temperatures and functions settings.
Page 12
OPERATION OF WIRELESS REMOTE CONTROLLER (Continued) TIMER SETTING • For fixed air direction mode, press the OFF button to turn the unit OFF. Press the Vertical Swing Louver and the + buttons simultaneously until the Vertical Swing TIMER ON Louver icon flashes.
Page 13
OPERATION OF WIRELESS REMOTE CONTROLLER (Continued) DIY MODE - SLEEP 3 You will be required to enter eight (8) room setpoint values for eight (8) hours of run time. The last room setpoint value will be maintained until sleep mode is cancelled.
Page 14
OPERATION OF WIRELESS REMOTE CONTROLLER (Continued) DISPLAYING SETPOINT OR INDOOR TEMPERATURE ON FRONT PANEL: • The setpoint temperature or room temperature can be displayed on the front panel. Only setpoint temperature is displayed on the remote controller. • When the “TEMP” button is pushed once, the temperature indicator is displayed.
Page 15
OPERATION OF WIRELESS REMOTE CONTROLLER (Continued) 46°F VACATION MODE (FREEZE GUARD) NOTE: • Clock time adopts 24-hour mode. A 12-hour format • In Heat mode, press”TEMP”and “CLOCK” buttons is not available. simultaneously to start up the “46°F VACATION MODE” function. When this function is active, “46°F” will be displayed on the remote controller, and the unit will maintain room temperature above 46°F.
DAMAGED OR LOST REMOTE CONTROLLER If remote controller is lost or damaged, the Sapphire system can be turned off directly from the indoor unit. Lift the front panel of the indoor wall unit, then press the AUX button to turn on or turn off. When the unit is on, it will operate in AUTO Mode.
App Store or the Google Play Store. prompts to manually add the unit. 2. Launch the Gree+ app by clicking on the Gree+ app icon on your phone. 3. Log into the Gree+ app using your login ID and password.
WARNING CARE AND CLEANING • The filter should be cleaned every one – three months. If there is lot of dust in the operation environment, filter needs to be cleaned frequently. WARNING • After removing the filter, do not touch fins to avoid •...
TROUBLESHOOTING General problem analysis Problem Check items Solution Please check below items before asking for maintenance. Look for the source of Strange Eliminate the odor source. Clean the odor; rugs, furniture, smells? the filter. If the problem still can’t be eliminated, please contact cigarettes, etc.
ENERGY SAVING TIPS 1. Reduce room setpoint at night: During the night hours, you don’t require the same level of conscious cooling or heating. Try using Sleep Mode to gradually relax room temperature and allow the unit to run less and save energy. 2.
Address of Installation: Installing Contractor: ____________________________________________________ Address: ____________________________________________________________________________ Phone No. / E-mail: ___________________________________________________________________ WARRANTY For current warranty information please visit https://gree-comfort-dev.web.app/warranty-program/ SA PPH I R E OWN E RS M A N UA L - IN DOOR UN I T | 2 1...
Page 22
U.S. CONTACT INFORMATION TRADEWINDS, LLC E-mail: info@twciimate.com Contractor Support: 888-850-7928 I Mon-Fri 8 AM - 5 PM EST G R E E C O M F O R T . C O M...
Need help?
Do you have a question about the sapphire SAP09HP230V1AH and is the answer not in the manual?
Questions and answers