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ZKTeco FaceKiosk-H13 Series User Manual

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FaceKiosk-H13
User Manual
FaceKiosk-H13 Series
Date: March 2022
Doc Version: 2.3
English
Thank you for choosing our product. Please read the instructions carefully
before operation. Follow these instructions to ensure that the product is
functioning properly. The images shown in this manual are for illustrative
purposes only.
For further details, please visit our Company's website
www.zkteco.com.
I
User Manual

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Summary of Contents for ZKTeco FaceKiosk-H13 Series

  • Page 1 FaceKiosk-H13 User Manual User Manual FaceKiosk-H13 Series Date: March 2022 Doc Version: 2.3 English Thank you for choosing our product. Please read the instructions carefully before operation. Follow these instructions to ensure that the product is functioning properly. The images shown in this manual are for illustrative purposes only.
  • Page 2 Copyright © 2022 ZKTECO CO., LTD. All rights reserved. Without the prior written consent of ZKTeco, no portion of this manual can be copied or forwarded in any way or form. All parts of this manual belong to ZKTeco and its subsidiaries (hereinafter the "Company" or "ZKTeco").
  • Page 3 FaceKiosk-H13 User Manual relating to the use of the information contained in or referenced by this manual, even if ZKTeco has been advised of the possibility of such damages. This manual and the information contained therein may include technical, other inaccuracies or typographical errors.
  • Page 4 User Manual About the Company ZKTeco is one of the world’s largest manufacturer of RFID and Biometric (Fingerprint, Facial, Finger-vein) readers. Product offerings include Access Control readers and panels, Near & Far-range Facial Recognition Cameras, Elevator/floor access controllers, Turnstiles, License Plate Recognition (LPR) gate controllers and Consumer products including battery-operated fingerprint and face-reader Door Locks.
  • Page 5 The information which is significant. Care taken to avoid danger or mistakes. The statement or event that warns of something or that serves as a cautionary example. P a g e | 4 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 6: Table Of Contents

    DATA MANAGEMENT .......................... 39 SYSTEM SETTINGS ..........................42 ......................... 42 OMMUNICATION ETTINGS 9.1.1 ....................................43 ETTING 9.1.2 ..................................44 THERNET ETTINGS 9.1.3 ..................................... 45 ERVER ETTINGS ..........................46 OMMON ETTINGS P a g e | 5 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 7 ..............................65 MAIL OTIFICATION ETTINGS 11.2.6 I ......................................67 NVITATION 11.2.7 V QR C ........................... 67 ISITOR EGISTRATION ETTINGS 11.2.8 D ..........................69 ECLARATION OF EALTH NFORMATION P a g e | 6 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 8: Overview

    FaceKiosk-H13 User Manual Overview FaceKiosk-H13 Series is a multi-purpose smart face recognition device with an Android operating system. It provides the best solution for various enterprise requirements such as Visitor self-service, Conference display, e-learning classes, and so The installation is very simple, and its compact structure makes it best-fit in any working environment.

  • Page 9: Installation Set-Up

    Otherwise, you will bear any consequences of your actions. FaceKiosk-H13A Wall Mounted Before installation, connect the wire to the device and pass it on through the lower opening of the device. P a g e | 8 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 10 Ensure that the rear panel is mounted on the wall at a desirable height. Drill the holes on the wall and fix the rear panel with screws. P a g e | 9 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 11 50cm (applicable height range is 150cm to 180cm). If the person’s height is not within this range, it is possible to move the front and rear positions accordingly. P a g e | 10 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 12 Open the device box, remove the Device and the base. Insert the device into the corresponding base slot. Gently recline the device horizontally and secure the device to the base with the screws (8 pcs) from the bottom of the base. P a g e | 11 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 13 Drill holes with an electric drill, implant two screws into the ground to fix the device, then cover back the metal cover, and finally tighten the four screws. P a g e | 12 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 14: Product Appearance

    FaceKiosk-H13 User Manual Product Appearance FaceKiosk-H13A P a g e | 13 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 15 FaceKiosk-H13 User Manual FaceKiosk-H13C/ FaceKiosk-H13C[TD] P a g e | 14 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 16: Product Interface

    J1 is connected to the alarm, J2 is connected to the door, J3 is connected to the external device, J4 is connected to the Wiegand input, and the J5 is the power output port reserved for a Printer. P a g e | 15 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 17 FaceKiosk-H13 User Manual Diagram P a g e | 16 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 18: Home Screen And Main Menu

    Main menu.  Sign in: Tap on to register visitors operation.  Check in/Check out: Tap on to check in or check out a visitor.  P a g e | 17 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 19 FaceKiosk-H13 User Manual P a g e | 18 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 20: Visitor Registration Process

    Before starting the registration process, the user may choose to skip the face registration process for privacy purposes. But by then, the user will not continue to use any facial recognition services, including Identity Match, Facial recognition check out, etc. P a g e | 19 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 21: Face Registration

    After the registration process is successful, Tap Next. If the registration fails or you need to re-register, tap the Retry button. P a g e | 20 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 22: Declaration Of Health Information

    Number (required), First Name (required), Last Name, Phone Number (required), Company, Gender (required), Visit Purpose (required, issued by the software), Vehicle License Plate, E-mail address (required), and Carrying goods. Tap Next to proceed further. P a g e | 21 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 23: Host Information

    The visitors may enter the First Name of the host to get the complete information automatically. Set the Visit Date, Start Time, and End Time (default is 23:59:59 of the day). P a g e | 22 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 24: Volunteer Audit

    If no software review is required, the device will enter the CHECK IN&OUT interface directly for the visitor to check-in. P a g e | 23 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 25: Visitor Query

    FaceKiosk-H13 User Manual Visitor Query The CHECK-IN &CHECK-OUT interface supports 4 methods for querying visitor records including Certificate number, driver license, passport and others. P a g e | 24 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 26: Visitor Check-In

    ★ Only if the detected temperature is lesser than the threshold temperature check-in will be successful. Otherwise, the visitor cannot check-in, and an alarm will be triggered. P a g e | 25 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 27: Visitor Check Out

    The visitor check-in will also fail when the printer runs out of paper while printing a visitor ticket. Visitor Check Out Tap Check-Out on the CHECK-IN &CHECK-OUT interface and the access privilege of the visitor will be deleted after check-out. P a g e | 26 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 28: Main Menu

    System Settings common, detection, biometric, access control, visitor, personality and security privacy, etc. To view Data Capacity and Device and Firmware information of the current Syetem Information device. P a g e | 27 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 29: User Management

    Tap Visitor List. The visitor list displays the basic information of all the visitors, including their names, user ID’s, and images, as shown in the below image: P a g e | 28 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 30: Add An Employee

    Authority: It includes the Normal User and Super Admin. After configuring a Super Admin, super  admin verification is required to access the main menu. Super Admin can set up a password maximum of 6 digits. P a g e | 29 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 31 FaceKiosk-H13 User Manual User Type: It includes normal User, VIP, Blocklist and Volunteer. The Volunteers will assist the  approval process for visitor registration. P a g e | 30 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 32 Facial Registration: Tap the icon and then stand in the monitoring area. The registration is successful when the user’s face is identified, and the photo will be saved. P a g e | 31 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 33 Once the fingerprint has been registered successfully, a dialog box appears as "Continue to  enroll the next fingerprint?”. Tap Yes to register the next fingerprint, or No to return to the fingerprint registration page. P a g e | 32 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 34 FaceKiosk-H13 User Manual Card Registration: Tap the icon to open the card registration page. Place your card close to the card swiping area. P a g e | 33 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 35: Delete An Employee

    Delete an Employee Tap the icon on the top right corner to initiate the deletion process.  Select the employee to be deleted and tap the icon.  P a g e | 34 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 36: Ad Settings

    Open the main menu and select AD Settings. There are Normal AD mode and ZKBioMedia mode, please choose one of them. Once selected, open the Play Settings under this mode to set the ad-related parameters. Normal Mode: P a g e | 35 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 37 FaceKiosk-H13 User Manual ZKBioMedia Mode: P a g e | 36 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 38: Record Search

    Operation Record Select Record Search Operation Records to view all the operation records in the device. Tap to filter the records accordingly as shown below: P a g e | 37 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 39 FaceKiosk-H13 User Manual P a g e | 38 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 40: Data Management

    Open the main menu and select Data Management. Data management includes cycling delete visitor, cycling delete visitor record, cycling delete operation record, clear data, backup and restore, U disk management. P a g e | 39 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 41 Here, the user can set to delete the visitor details in the system when the Cycling Delete memory is full. The default value is 0 which means the details must not be Visitor deleted. The range is 0 to 100. P a g e | 40 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 42 Select to backup all data from the device or restore data to the device. Choose to upload USB your user data, AD photo, AD video, logo and U Disk Management wallpaper, etc. You can also download user data to USB. P a g e | 41 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 43: System Settings

    To enable the communication between the device and the PC over a network, it is necessary to set the communication parameters on the device. Tap Communication Settings on the System Settings interface to set the communication. P a g e | 42 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 44: Wifi Setting

    FaceKiosk-H13 User Manual 9.1.1 Wifi Setting Open Communication Settings Wifi to set the Wifi parameters. P a g e | 43 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 45: Ethernet Settings

    The default Subnet Mask is 255.255.255.0. Gateway Address The default Gateway Address is 0.0.0.0. The default DNS Address is 0.0.0.0. TCP Comm. Port Enter the TCP communication port. P a g e | 44 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 46: Server Settings

    Set the IP Address of the software. Server Port Set the Server Port of the software. Communication Port Set the Communication Port of the software. HTTPS Support HTTPS Server connection. P a g e | 45 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 47: Common Settings

    User Manual Common Settings Tap Common Settings on the System Settings interface to set the common setting. 9.2.1 Date and Time Open Common Settings Date and Time. P a g e | 46 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 48 Set the Date, Month, and Year on the calendar and tap OK.  Move the Hour and Minute hands to set the time and tap OK.  P a g e | 47 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 49: Restore All The Settings

    FaceKiosk-H13 User Manual 9.2.2 Restore All the Settings Tap Restore All the Settings to restore all settings. 9.2.3 Exit Tap Exit will exit the software. P a g e | 48 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 50: Detection Settings

    After exiting the software, Tap on ZKBioLobby and the program will re-enter. Detection Settings★ Tap Detection Settings on the System Settings interface to enter into detection management interface. P a g e | 49 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 51 Set the compensation value of the temperature detection data. The Deviation Correction deviation value can be positive or negative. Temperature Sensor Displays the MCU version of the temperature detection module. Management P a g e | 50 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 52: Biometric Settings

    Biometric Settings Tap Biometric Settings on the System Settings interface to enter into biometric settings interface. 9.4.1 Face Recognition Parameter Open Biometric Settings  Face Recognition Parameter. P a g e | 51 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 53: Fingerprint Parameter

    When this feature is turned on, the gender of the face currently in front of Gender Detection the camera is display. 9.4.2 Fingerprint Parameter Open Biometric Settings  Fingerprint Parameter. P a g e | 52 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 54: Access Control Settings

    Tap Access Control Settings on the System Settings interface to set the access control. Visitor Settings Tap Visitor Settings on the System Settings interface to set the visitor registration. P a g e | 53 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 55: Qr Code Settings

    Custom Address  While choosing the Custom Address mode, the user can enter a valid URL address as the QR code address. E.g.: http://www.zkteco.com/en. P a g e | 54 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 56: Visitor Information Customization

    FaceKiosk-H13 User Manual 9.6.2 Visitor Information Customization Open System SettingsVisitor SettingsVisitor Information Customization. P a g e | 55 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 57: Visitor Registration Process Settings

    FaceKiosk-H13 User Manual 9.6.3 Visitor Registration Process Settings Open System SettingsVisitor SettingsVisitor Registration Process Settings. Fast registration mode: P a g e | 56 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 58 FaceKiosk-H13 User Manual Common registration mode: Overall registration mode: P a g e | 57 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 59: Print Settings

    FaceKiosk-H13 User Manual Custom registration Process: 9.6.4 Print Settings Open System SettingsVisitor Settings Print Settings. P a g e | 58 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 60: Reset The Configuration Process

    FaceKiosk-H13 User Manual 9.6.5 Reset the Configuration Process Open System SettingsVisitor Settings Reset the Configuration Process to reset the configuration. P a g e | 59 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 61: Personality Settings

    Tap Personality Settings on the System Settings interface to set the personality. Security Privacy Settings Tap Security Privacy Settings on the System Settings interface to set the personality. P a g e | 60 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 62 FaceKiosk-H13 User Manual P a g e | 61 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 63: System Information

    FaceKiosk-H13 User Manual System Information Open the main menu and select System Information to view Data Capacity and Device and Firmware information of the current device. P a g e | 62 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 64: Zkbiosecurity Connection

    Set the FaceKiosk as an Entry Point In the Visitor module, select the FaceKiosk device that has been added in the FaceKiosk module as an entry place. P a g e | 63 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 65: Host Settings

    Add the person in the Personnel module, and then select the person who needs to be set as the host in the [Visitor Module] [Host Level]. 11.2.3 Visit Reason Settings Add the purpose of visit in [Visitor Module][Visit Reason]. It will synchronize to the device automatically. P a g e | 64 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 66: Reservation Audit Settings

    Email Notification Settings Before using the visitor Email notification function, the user needs to configure the Email Parameter settings in the System settings module of the software. P a g e | 65 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 67 The visitor will receive an email with a QR code after the reservation is approved, which can be used for check-in and check-out on the FaceKiosk self-service visitor device. P a g e | 66 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 68: Invitation

    Visitor Registration QR Code Settings In [Visitor Module][Basic Management][Parameters], enter the Server Address and Port number to generate the reservation QR code, and set the validity time of the QR code. P a g e | 67 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 69 FaceKiosk-H13 User Manual Scan the QR code to open the mobile registration interface. Fill in the required information to complete the registration process as below. P a g e | 68 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 70: Declaration Of Health Information

    Open [Visitor Module][Basic Management][Parameters] to enable the health information declaration function, to register the epidemic prevention information, and enter the temperature of visitors in the mobile visitor registration interface. P a g e | 69 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 71 ZKTeco Industrial Park, No. 32, Industrial Road, Tangxia Town, Dongguan, China. Phone : +86 769 - 82109991 : +86 755 - 89602394 www.zkteco.com Copyright © 2022 ZKTECO CO., LTD. All Rights Reserved.

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