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USER MANUAL
Applicable Models: G4L
Version: 1.1
Date: July 2020
English
Thank you for choosing our product. Please read the instructions carefully
before operation. Follow these instructions to ensure that the product is
functioning properly. The images shown in this manual are for illustrative
purposes only.
For further details, please visit our Company's website
www.zkteco.com.

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Summary of Contents for ZKTeco Green Label G4L

  • Page 1 Thank you for choosing our product. Please read the instructions carefully before operation. Follow these instructions to ensure that the product is functioning properly. The images shown in this manual are for illustrative purposes only. For further details, please visit our Company’s website www.zkteco.com.
  • Page 2 ZKTeco supplied product vests in and is the property of ZKTeco. The contents hereof should not be used or shared by the receiver with any third party without express written permission of ZKTeco.
  • Page 3 User Manual ZKTeco in no event shall be liable to the user or any third party for any incidental, consequential, indirect, special, or exemplary damages, including, without limitation, loss of business, loss of profits, business interruption, loss of business information or any pecuniary loss, arising out of, in connection with, or relating to the use of the information contained in or referenced by this manual, even if ZKTeco has been advised of the possibility of such damages.
  • Page 4 User Manual About the Company ZKTeco is one of the world’s largest manufacturer of RFID and Biometric (Fingerprint, Facial, Finger-vein) readers. Product offerings include Access Control readers and panels, Near & Far-range Facial Recognition Cameras, Elevator/floor access controllers, Turnstiles, License Plate Recognition (LPR) gate controllers and Consumer products including battery-operated fingerprint and face-reader Door Locks.
  • Page 5 The general information which helps in performing the operations faster The information which is significant Care taken to avoid danger or mistakes The statement or event that warns of something or that serves as a cautionary example. P a g e Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 6: Table Of Contents

    6 USER ROLE .............................. 36 7 COMMUNICATION SETTINGS ......................... 38 7.1 N ............................. 38 ETWORK ETTINGS 7.2 S ............................... 39 ERIAL 7.3 PC C ............................40 ONNECTION 7.4 W ............................. 41 IRELESS ETWORK P a g e Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 7 12.3 D ..........................75 OWNLOAD PTIONS 13 ATTENDANCE SEARCH ......................... 76 14 SHORT MESSAGE ..........................78 14.1 A ........................78 DD A HORT ESSAGE 14.2 M ............................. 81 ESSAGE PTIONS P a g e Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 8 15.3 W ..........................85 PTIONS 16 AUTOTEST ............................. 86 17 SYSTEM INFORMATION ........................87 APPENDIX 1 STATEMENT ON THE RIGHT TO PRIVACY ................88 APPENDIX 2 ECO-FRIENDLY OPERATION ....................89 P a g e Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 9: Safety Measures

    Lightning - External lightning conductors can be installed to protect against electrical storms. It stops power-ups destroying the system. The devices should be installed in areas with limited access. P a g e Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 10: Overview

    Place the finger on the Scanning Area and press it onto the Fingerprint Reader. • Ensure that the center of your finger is aligned with the center of the Fingerprint Reader. P a g e Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 11 Not recommended to place the finger in a corner of the Scanning Area. Not recommended to place the finger in an uplifted position. P a g e | 10 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 12: Standing Position, Facial Expression And Standing Posture

    The distance between the device and the user (whose height is within 1.55m to 1.85m) is recommended to be 1.5m. Users may slightly move forward and backward to improve the quality of the captured facial images. Recommended Facial expression P a g e | 11 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 13: Face Registration

    Note: During enrollment and verification, it is recommended to maintain natural facial expression and standing posture. Face Registration During registration, it is recommended to face the camera and stay still to the center of the device screen as shown below. P a g e | 12 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 14: Standby Interface

    • For the security of the Device, it is recommended to register Super Administrator access for the first time you use the Device. P a g e | 13 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 15 Press the corresponding shortcut key to select the current punch state, which is shown in green. Please refer to "7.5 Shortcut Key Mappings" below for the specific operation method. P a g e | 14 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 16: Virtual Keyboard

    Tap [123] to switch to the numbers and symbols keyboard; • Tap [ABC] to return to the alphabet keyboard. • Tap on the input box for virtual keyboard. • Tap [ESC] to exit the input. P a g e | 15 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 17: Verification Mode

    Once the user presses his/her finger on the fingerprint scanner the device will go to the fingerprint authentication mode. It is essential to follow the proper way to place the finger on the fingerprint sensor. Successful Verification Failed Verification P a g e | 16 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 18 • On the Main screen, tap on button to go to the 1:1 fingerprint verification mode. • On the screen, enter the user ID and tap OK. P a g e | 17 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 19 Device. • Tap on fingerprint icon to go to the fingerprint verification mode and press the fingerprint to verify. Successful Verification Failed Verification P a g e | 18 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 20: Password Verification

    On the Menu screen, tap on button to go to the 1:1 password verification mode. • On the input screen, enter the user ID and press OK. P a g e | 19 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 21 Device. • Tap on the button to go to the password verification mode, then enter the password, and then tap OK. Successful Verification Failed Verification P a g e | 20 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 22: Facial Verification

    This method compares the face captured by the camera with the facial template related to the entered user ID. • On the main interface, tap on the button to go to the 1:1 facial verification mode. P a g e | 21 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 23 Device. • Tap on the button to go to the password verification mode, then enter the password, and then tap OK. P a g e | 22 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 24: Combined Verification

    Personnel ID in the Device. This method compares the entered verification of a person with all the verification template previously stored to that Personnel ID in the Device. P a g e | 23 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 25 Personnel ID in the Device. • But as the employee has registered only the Fingerprint but not the Password, the verification will not get completed and the Device displays “Verification Failed”. P a g e | 24 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 26: Main Menu

    To automatically test whether each module functions properly, including the LCD, Autotest voice, fingerprint sensor, camera and clock RTC. System Info To view data capacity, device and firmware information of the current device. P a g e | 25 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 27: User Management

    During the initial registration, you can modify your ID, which cannot be modified after registration. • If a message "Duplicated ID" pops up, it is recommended to choose another User ID. P a g e | 26 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 28: User Role

    Note: If the selected user role is the Super Admin, then only the Super Admin can provide the identity authentication to access the Main Menu. The authentication is based on the verification method(s) that the Super Administrator has registered. P a g e | 27 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 29: Fingerprint

    On the Enroll Fingerprint interface, select the finger to be enrolled. • After the selecting the required finger, press the same finger on the fingerprint reader three times. • Green indicates that the fingerprint was enrolled successfully. P a g e | 28 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 30: Face

    On the New User interface, tap on Badge Number to go to the badge number registration page. • On the Enroll Badge Number interface, the user should swipe the badge on the IC card reader to register the card number. P a g e | 29 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 31: Password

    If the re-entered password is different from the initially entered password, then the device prompts the message as "Password not match", where the user needs to re-confirm the password again. Note: The password can contain 1 to 8 digits by default. P a g e | 30 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 32: User Photo

    • On the New User interface, tap on Access Control Role to go to the Access Control interface. P a g e | 31 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 33 New users will be added to Group 1 by default, which can be reassigned to other required groups. • The device supports up to 99 access control groups. P a g e | 32 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 34 The user may specify one or more fingerprints to register as duress fingerprint(s). Hence, once the user presses the corresponding finger on the sensor, and if the verification is successful, then the system will immediately generate the alarm. P a g e | 33 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 35: Search For Users

    On the All Users interface, tap on the search bar on the user’s list to enter the required retrieval keyword (where the keyword may be the user ID, surname or full name) and the system will search for the related user information. P a g e | 34 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 36: Edit User

    Delete Fingerprint Only: Deletes the fingerprint information of the selected user. Delete Password Only: Deletes the password information of the selected user. Delete Card Number Only: Deletes the card number information of the selected user. P a g e | 35 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 37: User Role

    Return button. • During privilege assignment, the main menu function names will be displayed on the left and its sub-menus will be listed on its right. P a g e | 36 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 38 But if there is no super administrator registered in the Device, then the device will prompt "Please enroll super admin first!” when enabling the User Role function. P a g e | 37 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 39: Communication Settings

    On the Comm. Interface, tap Ethernet to configure the settings. Function Description Function Name Description The default IP address is 192.168.1.201. Can be modified according to the IP Address network availability. P a g e | 38 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 40: Serial Comm

    Master Unit: When RS485 is used as the function of “Master unit”, the device will act as a master unit, and it can be connected to RS485 fingerprint & card reader. P a g e | 39 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 41: Pc Connection

    Identity number of the device, which ranges between 1 and 254. Device ID If the communication method is RS232/RS485, you need to input this device ID in the software communication interface. P a g e | 40 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 42: Wireless Network

    The WIFI can also be added manually if the required WIFI is not displayed on the list. • On the Wireless Network interface , tap on Add WIFI Network to provide the relevant parameters (It is essential that the added network must exist). P a g e | 41 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 43 Note: WIFI function is optional, only products with the built-in WIFI module are equipped with WIFI function. Please contact our technical support for any further information. P a g e | 42 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 44: Cloud Server Setting

    Server address and port number of the proxy server. Wiegand Setup • On the Comm. Interface, tap Wiegand Setup to set the Wiegand input and output parameters. P a g e | 43 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 45: Wiegand Input

    18 to 33 bits. 2 to 9 bits are the site codes, while the 10 to 25 bits are the card numbers. P a g e | 44 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 46: Wiegand Output

    “C “denotes the card number; “E” denotes the even parity bit; “O” denotes the odd parity bit; “F“ denotes the facility code; “M” denotes the manufacturer code; “P” denotes the parity bit; and “S” denotes the site code. 7.6.2 Wiegand output P a g e | 45 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 47 Pulse Interval(us) The time interval between pulses. ID Type Select the ID type as either User ID or Card number. P a g e | 46 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 48: System Settings

    Tap Manual date and time to manually set the date and time and tap Confirm to save. • Tap 24-Hour Time to enable or disable this format. If enabled, then tap Date Format to set the date format. P a g e | 47 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 49: Attendance/Access Logs Setting

    1, 2020. After restoring the factory settings, the time of the equipment will remain 18:30 on January 1, 2020. Attendance/Access Logs Setting • On the System interface, tap Attendance to go to the access or the attendance log settings. P a g e | 48 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 50 The time length that the message of successful verification displays. Confirm Screen Delay(s) Valid value: 1~9 seconds. Sets the facial template matching time interval as required. Face Detect Interval (s) Valid value: 0~9 seconds. P a g e | 49 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 51: Face Parameters

    The valid value ranges from 65 to 120. The higher the threshold is, the lower the misjudgment rate, the higher the rejection rate, and vice versa. It is recommended to set the default value of 75. P a g e | 50 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 52 Facilitates to judge whether the captured visible image is really a person (a live Live Detection human being). The larger the value, the better the anti-spoofing performance Threshold Value using visible light. P a g e | 51 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 53: Fingerprint Parameters

    Keep one arm distance between the device and the face, and recommended not to move the face in wide range. Fingerprint Parameters • On the System interface, tap Fingerprint to configure the fingerprint settings. P a g e | 52 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 54  Show for match: to display the fingerprint image on the screen only during verification.  Always show: to display the fingerprint image on screen during enrollment and verification.  None: not to display the fingerprint image. P a g e | 53 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 55: Factory Reset

    USB drive contains the correct upgrade file and is properly inserted into the device. • On the System interface, tap USB Upgrade to upgrade the Device firmware. P a g e | 54 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 56: Personalize Settings

    On the Personalize interface, tap User Interface to customize the display style of the main interface. Function Description Function Name Description Wallpaper The main screen wallpaper can be selected according to the user preference. P a g e | 55 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 57: Voice Settings

    Toggle to enable or disable the voice prompts during function operations. Touch Prompt Toggle to enable or disable the keypad sounds. Volume Adjusts the volume of the device, and can be set between: 0-100. P a g e | 56 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 58: Bell Schedules

    Set the required number of counts to repeat the scheduled bell. Ring Tone Select a ring tone. Set the replay time of the scheduled bell. Valid values range from 1 to 999 Repeat bell delay(s) seconds. P a g e | 57 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 59: Punch State Options

    Yes to delete the selected bell. Punch State Options • On the Personalize interface, tap Punch State Options to configure the punch state settings. Punch State Mode P a g e | 58 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 60: Shortcut Key Mappings

    So, on the main interface, when the shortcut keys are pressed, the corresponding attendance status or the function interface will be displayed directly. • On the Personalize interface, tap Shortcut Key Mappings to set the required shortcut keys. P a g e | 59 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 61 On the Shortcut Key interface, tap Set Switch Time to set the switch time. • On the Switch Cycle interface, select the switch cycle (Monday, Tuesday etc.) as shown in the image below. P a g e | 60 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 62 Once the Switch cycle is selected, set the switch time for each day and tap OK to confirm, as shown in the image below. Note: When the function is set to Undefined, the device will not enable the punch state key. P a g e | 61 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 63: Data Management

    On the Main Menu, tap Delete Data to delete the required data. Function Description Function Name Description Delete Attendance Data / Deletes the attendance data/access records conditionally. Access Records P a g e | 62 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 64 If Delete by Time Range is selected, then it is required to set a specific time range to delete all data within the specific period. Select Delete by Time Range. Set the time range and click OK. P a g e | 63 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 65: Access Control

    Access Control Options • On the Access Control interface, tap Access Control Options to set the parameters of the control lock for the device and other related components. P a g e | 64 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 66 1 to 9 times, an alarm will be triggered. Retry Times to Alarm If the set value is “None”, the alarm will never be triggered for the failed verifications. P a g e | 65 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 67: Time Schedule

    24-hour clock. • Tap on the grey box to search for the required Time Zone and specify the required Time Zone number (can specify up to 50 zones). P a g e | 66 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 68 On the selected Time Zone number interface, tap on the required day (that is Monday, Tuesday etc.) to set the time. • Specify the start and end time, and then tap OK. P a g e | 67 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 69: Holiday Settings

    On the Access Control interface, tap Holidays to set the Holiday access. Add a New Holiday • On the Holidays interface, tap Add Holiday to set the holiday parameters. P a g e | 68 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 70: Access Groups

    Access Group 1; they can be assigned to other access groups later as per the requirement. Add a New Group • On the Access Groups interface, tap New Group to set the access group parameters. P a g e | 69 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 71: Combined Verification Settings

    N may all belong to one access group or may belong to five different access groups. • On the Access Control interface, tap Combined Verification to configure the combined verification settings. P a g e | 70 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 72 AC group 5, and the third person is from AC group 8. Delete a door-unlocking combination • Set all Door-unlock combinations to 0 if you want to delete all the door-unlock combinations. P a g e | 71 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 73: Duress Options Settings

    Alarm signal will not be transmitted until the alarm delay time is elapsed. Alarm Delay (s) The value ranges from 1 to 999 seconds. P a g e | 72 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 74: Usb Manager

    Before uploading or downloading data from or to the USB drive, insert the USB drive into the USB slot first. 12.1 Download • On the USB Manager interface, tap Download to download the required data from the device to USB drive. P a g e | 73 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 75: Upload

    12.2 Upload • On the USB Manager interface, tap upload to upload the required data to the device from USB drive. P a g e | 74 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 76: Download Options

    Delete ATT Data: Toggle Delete ATT Data to enable or disable the deletion for Attendance data. Note: The encrypt attendance data can only be imported in the software with Access 3.5 version. P a g e | 75 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 77: Attendance Search

    The following is an example of searching for attendance/access records. • On the Attendance Search interface, tap Attendance/Access Record to search for the required record. P a g e | 76 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 78 • Once the record search succeeds, tap the The above figure displays the details of the record in highlighted in green to view its selected record. details. P a g e | 77 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 79: Short Message

    If individual SMS is set, the employee who can receive SMS can see SMS after successful attendance. 14.1 Add a New Short Message • On the Short Message interface, tap New Message to add a new short message. P a g e | 78 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 80 On the New Message interface, tap the Start date and Start time to set the sending period for the created short message. • The date and time will be enabled once the content for the short message is provided. P a g e | 79 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 81 Note: For public short messages, the effective period also comprises the display period. For private short messages, you need to set both the effective time period and the display period. That is, the display period P a g e | 80 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 82: Message Options

    14.2 Message Options • On the Short Message interface, tap Message Options to set the personal Message display Delay time on the initial interface. P a g e | 81 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 83: View The Public Messages And Personal Message

    The content of a personal short message is displayed after successful user authentication. The public short message will be displayed in the The personal short message will be displayed after lower part of the interface. successful user authentication. P a g e | 82 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 84: Work Code

    ID: Provide the unique code of the work code. Name: Provide the name of the work code. Editing an ID • On the New Work Code interface, tap on the ID field to edit ID. P a g e | 83 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 85 User Manual Editing a name • On the New Work Code interface, tap on the ID field to edit ID. P a g e | 84 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 86: All Work Codes List

    To set whether the work code must be entered and whether the entered work code must exist during authentication. • On the Work Code interface, tap Work Code Options to configure the work code settings. P a g e | 85 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 87: Autotest

    To test the RTC. The device tests whether the clock works normally and Test Clock RTC accurately with a stopwatch. For Stopwatch tap on the screen to start the counting and tap on it again to stop the counting. P a g e | 86 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 88: System Information

    Displays the device's name, serial number, MAC address, fingerprint algorithm, Device Info face algorithm, platform information, version information, manufacturer and manufacture date. Firmware Info Displays the firmware version and other version information of the device. P a g e | 87 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 89: Appendix 1 Statement On The Right To Privacy

    Thank you for choosing this hybrid biometric recognition product, which was designed and manufactured by ZKTeco. As a world-renowned provider of core biometric recognition technologies, we are constantly developing and researching new products, and strive to follow the privacy laws of each country in which our products are sold.
  • Page 90: Appendix 2 Eco-Friendly Operation

    The components which contain toxins or harmful elements are included due to the current economic or technical limitations which prevent their replacement with non-toxic materials or elements. P a g e | 89 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 91 ZK Building, Wuhe Road, Gangtou, Bantian, Buji Town, Longgang District, Shenzhen China 518129 Tel: +86 755-89602345 Fax: +86 755-89602394...

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