Mitel MiVoice 4420 IP Basic User Manual page 27

M V 4420 IP B
I OICE ASIC
5.3.4
5.4
5.5
5.6
5.7
27
(DBC 420) M V
FOR I OICE
LEAVING A CONFERENCE
To leave a conference, replace the handset.
Note: A tone burst is heard each time a participant enters or leaves the conference.
The conversation is changed back to a normal two party connection when there
is only two parties left. When the conference leader leaves the conference the
conference will continue and the first one to park the conference will be the new
conference leader.
STORING CUSTOMER IDENTITY USING FEATURE CODE
This function allows a customer identity (CID) to be associated to an external caller by
dialing a feature code when an external call is connected to the extension.
To enter a customer identity when your are in speech with and external party, do the
following:
1) Park the external party by pressing a free access key on your telephone, wait for
dial tone.
2) Dial *77* wanted customer identity# (dial tone). The wanted customer identity is
a number that can consist of 1 to 20 digits. Press the Clear key.
3) You could now either return to the external party by pressing the access key of
the parked call or press the free access key again and prepare for a transfer of
the external party by dialing the number you want to transfer to.
This feature requires that the monitoring of the extensions is started.
DISPLAY OF CHARGING
Note: Not applicable.
INTRUSION
Depending on the authorization of your extension there is another option for getting
through to a busy extension. You can use Intrusion which means that you are
connected to the ongoing call after a short tone burst.
To order intrusion when the other party is busy, press the digit 4.
If intrusion on the called extension is not allowed you will continue to receive busy tone.
Before the intrusion is performed a warning tone is sent to the parties in the ongoing
call. During the time the three parties are connected a warning tone will be heard.
Note: The warning tone, both before and during the intrusion, can by categorization
be disabled.
INTRUSION ON A SPECIFIC EXTERNAL LINE
Note: Not applicable.
MX-ONE
9/1553-ANF 901 54 Uen L1 2016-03-09