The Power Is On But The Functions Are Disabled; The Motor Of The Printer Unit Does Not Rotate - IBM NetVista Kiosk DBCS Hardware Service Manual

Defective board —
frame unit
Poor connector Measure the
contact power supply
output voltage
with a tester.
Vcc circuit failure Measure the
voltage between
Vcc and GND of
the ICs on the
board.
Symptom:
Power is supplied to the printer unit and the printer unit starts, but the
LED does not go on.
Possible cause Checkpoint and
method
Defective board —
frame unit

2. The power is ON but the functions are disabled.

Symptom:
The LEDs 1 to 4 remain ON.
Possible cause Checkpoint and
method
Defective board —
frame unit
Symptom:
The LEDs 1 to 3 continue to blink.
Possible cause Checkpoint and
method
Poor connector Measure the
contact power supply
output voltage
with a tester.
Incorrect printer —
unit resistance
Defective board —
frame unit
3. The motor of the printer unit does not work.
Symptom:
The Feed button was pressed but the motor does not run.
Possible cause Checkpoint and
method
Short circuit Replace the printer unit.
24V±5%
5V±5%
Evaluation Corrective action
criteria and
standard
Short-circuit Replace the printer unit.
Evaluation Corrective action
criteria and
standard
— Replace the printer unit.
Evaluation Corrective action
criteria and
standard
24 V±5% Replace the power unit.
— Replace the printer unit.
—
Evaluation Corrective action
criteria and
standard
The NetVista Kiosk-DBCS Model
13