Troubleshooting - DeLonghi ETAM3636X Instructions For Use Manual

16. TROUBLESHOOTING

Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
PROBLEM
The coffee is not hot. The coffee is not hot.
The coffee is weak or not creamy The coffee is weak or not creamy
enough. enough.
The coffee is delivered too slowly or a The coffee is delivered too slowly or a
drop at a time. drop at a time.
Coffee does not come out of one or Coffee does not come out of one or
both of the spouts. both of the spouts.
Milk is not delivered from the milk Milk is not delivered from the milk
spout spout
POSSIBLE CAUSE
The cups were not preheated. The cups were not preheated.
The internal circuits have cooled down The internal circuits have cooled down
because 2/3 minutes have elapsed because 2/3 minutes have elapsed
since the last coffee was made. since the last coffee was made.
A low coffee temperature is set. A low coffee temperature is set.
The coffee is ground too coarsely. The coffee is ground too coarsely.
The coffee is unsuitable. The coffee is unsuitable.
The coffee is ground too finely. The coffee is ground too finely.
The coffee spouts (A11) are blocked. The coffee spouts (A11) are blocked.
The milk container lid (D2) is dirty The milk container lid (D2) is dirty
22
SOLUTION
• • Enable the cup warmer shelf (A10) and Enable the cup warmer shelf (A10) and
leave the cups at least 20 minutes to leave the cups at least 20 minutes to
warm up. warm up.
• • Warm the cups by rinsing them with hot Warm the cups by rinsing them with hot
water (Please note: you can use the hot water (Please note: you can use the hot
water function). water function).
Before making the coffee, heat the infuser by Before making the coffee, heat the infuser by
rinsing using the "rinse" function (see section rinsing using the "rinse" function (see section
"6.1 Rinsing"). "6.1 Rinsing").
Set a hotter coffee temperature (see section "6.9 Set a hotter coffee temperature (see section "6.9
Setting the temperature"). Setting the temperature").
Turn the grinding adjustment dial (A6) one Turn the grinding adjustment dial (A6) one
click anticlockwise towards 1 while the coffee click anticlockwise towards 1 while the coffee
mill is in operation (fig. 13). Continue one click mill is in operation (fig. 13). Continue one click
at a time until coffee delivery is satisfactory. at a time until coffee delivery is satisfactory.
The effect is only visible after delivering 2 The effect is only visible after delivering 2
coffees (see section "7.4 Adjusting the coffee coffees (see section "7.4 Adjusting the coffee
mill"). mill").
Use pre-ground coffee for espresso machines. Use pre-ground coffee for espresso machines.
Turn the grinding adjustment dial (A6) one Turn the grinding adjustment dial (A6) one
click anticlockwise towards 7 while the coffee click anticlockwise towards 7 while the coffee
mill is in operation (fig. 13). Continue one click mill is in operation (fig. 13). Continue one click
at a time until coffee delivery is satisfactory. at a time until coffee delivery is satisfactory.
The effect is only visible after delivering 2 The effect is only visible after delivering 2
coffees (see section "7.4 Adjusting the coffee coffees (see section "7.4 Adjusting the coffee
mill"). mill").
Clean the spouts with a toothpick (fig. 33). Clean the spouts with a toothpick (fig. 33).
Clean the milk container lid as described in sec- Clean the milk container lid as described in sec-
tion "10.10 Cleaning the milk container". tion "10.10 Cleaning the milk container".
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