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Operating manual
Heidi Back 2.0
www.austroflamm.com

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Summary of Contents for Austroflamm Heidi Back 2.0

  • Page 1 Operating manual Heidi Back 2.0 www.austroflamm.com...
  • Page 2 Tel: +43 (0) 7249 / 46 443 www.austroflamm.com info@austroflamm.com Edited by: Olivera Stojanovic Illustrations: Konstruktion Text: Technical department (Austroflamm) Copyright All Rights reserved. The contents of these instructions may be reproduced or distributed only with the consent of the publisher! Printing, spelling and typographical errors reserved.
  • Page 3: Table Of Contents

    Operating manual Heidi Back 2.0 Contents Contents General information ............................Copyright.............................. Purpose of the manual ............................Storing the manual ..........................Structure of the manual........................Representations used.......................... Version control............................. Abbreviations ............................Safety ..................................Importance of the safety instructions ....................General safety instructions .........................
  • Page 4 Contents Operating manual Heidi Back 2.0 9.2.4 Mounting the Keramott........................30 9.2.5 Installing the log drawer ........................31 10 Air+ installation and operation......................... 32 10.1 Removing the rotary control unit....................... 32 10.2 Attaching the firebox temperature sensor ..................32 10.3 Converting the rotary control unit .....................
  • Page 5 Operating manual Heidi Back 2.0 Contents 23 Start up log ................................59 24 Service Report ..............................60...
  • Page 6: General Information

    1 | General information Operating manual Heidi Back 2.0 General information You have decided in favor of an Austroflamm stove. Congratulations on your decision and thank you for your trust. Correct operation and care are essential for trouble-free operation and long service life.
  • Page 7: Purpose Of The Manual

    Operating manual Heidi Back 2.0 2 | Purpose of the manual Purpose of the manual This manual is a component part of the stove and is intended to contribute to the stove being safely in- stalled and maintained. Please read this manual before using the stove for the first time.
  • Page 8: Abbreviations

    2 | Purpose of the manual Operating manual Heidi Back 2.0 Abbreviations Abbreviation Meaning Air+ Automatic combustion control for stoves Heat Memory System Stoves...
  • Page 9: Safety

    Operating manual Heidi Back 2.0 3 | Safety Safety In this manual we give you numerous safety instructions for the safe operation of your stove. These in- structions are characterized differently as follows, depending on their importance: Importance of the safety instructions NOTICE Particular behaviour and/or activities that are required for safe working.
  • Page 10: Special Types Of Danger And Personal Protective Equipment

    3 | Safety Operating manual Heidi Back 2.0 • Please alert children to these dangers, and keep them away from the stove when it is operating. DANGER Danger of overheating To prevent damage you must NEVER operate your stove with a greater quantity of fuel than the...
  • Page 11: Product Overview

    4 | Product overview Product overview Intended use The Austroflamm stove described in this manual is manufactured and tested with a type A1 self-closing and locking door under EN test EN 13240. NOTICE Operation is only permissible with closed/bolted door.
  • Page 12 4 | Product overview Operating manual Heidi Back 2.0 88.5 Fig. 1: Dimensions...
  • Page 13: Energy Label

    -40% -20% ENERGIA · ЕНЕРГИЯ · ΕΝΕΡΓΕΙΑ · ENERGIJA · ENERGY · ENERGIE · ENERGI 2015/1186 Fig. 3: Heidi Back 2.0 energy label Positioning of the nameplates The type plate is located in the firebox below the ash box. Fig. 4: Nameplate...
  • Page 14: Technical Data

    5 | Technical data Operating manual Heidi Back 2.0 Technical data As a type 1 stove, a connection to a chimney already occupied with other solid-fuel stoves and ovens is possible provided that the chimney rating under DIN 4705 – part 3, does not contravene this.
  • Page 15 Operating manual Heidi Back 2.0 5 | Technical data Bituminous coal Lignite briquettes Peat briquettes Briquettes made from a mixture of fossil fuels Other fossil fuels Briquettes made from a mixture of biomass and fossil fuels Other mixture of biomass...
  • Page 16: General Specifications

    5 | Technical data Operating manual Heidi Back 2.0 Specification mg/m³ for heated filter method (in compliance with Annexe III, number 4, letter a, sec- tion i, point 1) or g/kg for measurement in dilution tunnel (in compliance with Annexe III, number 4, let- ter a, section i, point 2 and 3.)
  • Page 17: Transport, Handling And Storage

    Operating manual Heidi Back 2.0 6 | Transport, handling and storage Transport, handling and storage Transportation Immediately checked the goods delivered for complete- ness and damage in transit. Before installing the stove, check that all movable parts are working. Any defects before the installation of the stove must be reported.
  • Page 18: Requirements At The Installation Location

    When connecting the flue pipes to the chimney, national and/or local safety regulations must be com- plied with. Your Austroflamm stove is fitted at the factory with a flue outlet at the top (diameter 130 mm). The connection can, as described in these instructions, be rearranged to the bottom. When con- necting with other pipe diameters the approval of your responsible chimney sweep is required.
  • Page 19: Room Of Installation

    Operating manual Heidi Back 2.0 7 | Requirements at the installation location Room of installation Note that the room in which the stove is installed must have at least one door / one window leading to the outside, or be directly connected to such a room. For balanced flue operation, other heating appli- ances and extractor hoods must not be operated together with this heating appliance as part of the room air system.
  • Page 20: Fuel Material/-Quantity

    8 | Fuel material/-quantity Operating manual Heidi Back 2.0 Fuel material/-quantity Fuel Wood Many of our native types of wood can, after being appropriately dried, be burnt CO2-neutral in heat- producing appliances. Wood stands out because it grows again, can be sustainably harvested, re- quires little or no extra external energy to be invested in the fuel, and has a short journey from the pro- ducer to the consumer, which provides an optimal climate balance.
  • Page 21 Operating manual Heidi Back 2.0 8 | Fuel material/-quantity Please observe at all times the maximum specified amount to be laid, even when putting on more wood! Otherwise your fire will not provide the desired efficiency - but above all considerable damage may be caused to your appliance, to gaskets and material and to the flue gas duct.
  • Page 22: Fuel Quantity

    Maximum amount of fuel to be deposited: 1.7 kg wood. NOTICE Overheating Too great a quantity of fuel can lead to overheating and damage to your Austroflamm stove NOTICE To avoid damage you must NEVER operate your Stove a greater quantity of fuel than that specified in...
  • Page 23: Installation

    Operating manual Heidi Back 2.0 9 | Installation Installation Installation must only be carried out by an authorized specialist company. Before installing the stove, check that all movable parts are working. Any defects must be reported be- fore the installation.
  • Page 24: Rearranging The Flue Pipe Connection

    9 | Installation Operating manual Heidi Back 2.0 3) Attach the small hob (1) and fix from below using the nuts. ð Should you have difficulty in fixing the nuts during this stage, remove the side cladding and rear panel from the stove. Proceed as described in the section Removing the side cladding [}on page 53].
  • Page 25 Operating manual Heidi Back 2.0 9 | Installation 3) Use a saw to remove the perforated cut-out on the rear panel. Fig. 11: Removing the perforated cut-out 4) Undo the screws and remove the radiation protection (1). 5) Use a saw to remove the perforated cut-out on the ra- diation protection.
  • Page 26 9 | Installation Operating manual Heidi Back 2.0 8) Replace parts and reinstall. Fig. 14: Replacing cover and bracket 9) Adjust rubber cushions (1) to 0.3 mm. 10) Completely screw in adjusting screws (2) - to 0 mm. Fig. 15: Setting rubber cushions and adjust-...
  • Page 27 Operating manual Heidi Back 2.0 9 | Installation 11) Remount radiation protection. Fig. 18: Mounting the radiation protection 12) Mount the outer rear panel 13) Mount the left and right side cladding. Fig. 19: Mounting the rear panel and side cladding 14) Place the new hob on to the rubber buffers.
  • Page 28: Installing The Hms

    9 | Installation Operating manual Heidi Back 2.0 9.2.3 Installing the HMS 1) First the hob must be removed and the side cladding detached. Proceed as described in the section Re- moving the side cladding [}on page 53]. 2) Undo the screws and remove the radiation protection (1).
  • Page 29 Operating manual Heidi Back 2.0 9 | Installation 4) First mount the HMS holders on the side. 5) Attach the HMS brick to the HMS holder. 6) Repeat both steps on the other side of the stove. Fig. 23: Mounting HMS holder and HMS...
  • Page 30: Mounting The Keramott

    9 | Installation Operating manual Heidi Back 2.0 8) Remount side cladding and lid and attach the hob. Fig. 25: Attaching side cladding, lid and hob 9.2.4 Mounting the Keramott Numbering = installation sequence Fig. 26: Keramott...
  • Page 31: Installing The Log Drawer

    Operating manual Heidi Back 2.0 9 | Installation 9.2.5 Installing the log drawer NOTICE If you have installed Air+ or would like to use it, it is not possible to use the log drawer together with Air+. 1) First the side cladding and the rear panel must be de- tached.
  • Page 32: Air+ Installation And Operation

    10 | Air+ installation and operation Operating manual Heidi Back 2.0 Air+ installation and operation 10.1 Removing the rotary control unit 1) Please remove both hexagonal nuts and take the rotary control incl. the complete rod system (82 mm and 92 mm) out of the air box. Both rods will be re- placed by new ones.
  • Page 33: Converting The Rotary Control Unit

    Operating manual Heidi Back 2.0 10 | Air+ installation and operation 10.3 Converting the rotary control unit NOTICE Before dismounting, mark the position of the wooden handle as shown in the illustration. 1) Dismount the rotary control unit, as shown in the pic- ture below.
  • Page 34: Installing The Dc Plug

    10 | Air+ installation and operation Operating manual Heidi Back 2.0 10.5 Installing the DC plug 1) Guide the power cable with plug through the rear panel and fasten it as per the picture. 10.6 Electrical connection of the controls 1) Make sure that all the components are correctly con- nected.
  • Page 35: Mounting The Cover

    Operating manual Heidi Back 2.0 10 | Air+ installation and operation 10.7 Mounting the cover 1) Then mount the cover Fig. 34: Mounting the cover 10.8 How the “AIR+” automatic combustion control works General The “AIR+” combustion control only reacts to differences in the firebox temperature. The appropriate information is transmitted from the firebox temperature sensor to the controls.
  • Page 36 10 | Air+ installation and operation Operating manual Heidi Back 2.0 In this state the damper doors are closed. In the event of a rise in temperature, the stove switches to ig- nition phase 1. Ignition phase 1 The damper doors are completely opened. After about 15 minutes, the switch to ignition phase 2 takes place.
  • Page 37: Settings

    Operating manual Heidi Back 2.0 11 | Settings Settings 11.1 Door hinges 1) To adjust the door, the hob must be removed and only the left side cladding detached. Proceed as de- scribed in the section Removing the side cladding on page 53].
  • Page 38: Adjusting The Door Lock

    11 | Settings Operating manual Heidi Back 2.0 2) At the bottom of the door there is a bolt which can used to adjust the door closing pressure. Use an open-end wrench to secure the bolt at the lower end (1).
  • Page 39: Commissioning

    Operating manual Heidi Back 2.0 12 | Commissioning Commissioning 12.1 Initial Commissioning NOTICE During the initial commissioning and in the following 2-3 combustion cycles, only approx. 2/3 of the maximum fuel quantity is to be used. NOTICE To avoid damage you must NEVER operate your Stove a greater quantity of fuel than that specified in this manual! During the first 3-4 combustion cycles at nominal heat output, odors may develop.
  • Page 40: Operation

    13 | Operation Operating manual Heidi Back 2.0 Operation 13.1 Before heating up The stove can only function properly if there is sufficient combustion air coming to the room of installa- tion (the appliance), specially if several firing installations are being operated at the same time. Ensure sufficient air supply before heating up.
  • Page 41: Heating In The Transition Period

    Operating manual Heidi Back 2.0 13 | Operation 9) As soon as the pieces of firewood are burning well all around (light, high flames), you can control the air supply with the controller. ð Control at maximum setting left = maximum heat output ð...
  • Page 42: Maintenance

    14 | Maintenance Operating manual Heidi Back 2.0 Maintenance 14.1 Changing the seal on the door 1) Remove old seal from the door. 2) Glue in new seal with a suitable adhesive (e.g. silicon B310). ð Repeat these steps for the baking compartment door as well Fig. 42: Changing the seal...
  • Page 43: Cleaning

    Operating manual Heidi Back 2.0 15 | Cleaning Cleaning 15.1 Cleaning the stove, flue gas ducts and flue pipe The stove, the flue gas ducts and flues should be annually - possible even more often, e.g. • after the chimney has been cleaned •...
  • Page 44: Cleaning The Door Window

    15.3 Cleaning the door window Spray window with glass cleaner and leave it for a moment to take effect. • We recommend cleaning the glass with our Austroflamm glass cleaner or a commercially available window cleaner. • Prevent door- or window seals from coming into contact with water or cleaner, since these will oth- erwise harden and in doing so lose their function.
  • Page 45: Help

    Operating manual Heidi Back 2.0 16 | Help Help Problem Cause Solution The glass window is sooty Insufficient draft from time to time (depending on use) the window must be cleaned with glass cleaner Clarification with chimney sweeper (poss extend chimney/measure...
  • Page 46: Firebox Lining

    16 | Help Operating manual Heidi Back 2.0 Problem Cause Solution Operating temperature not reached Bring stove to the operating temper- ature Sooting up of the window after 8- 10 hours of fires is normal Chimney draft too low Contact chimney sweep 16.1 Firebox lining...
  • Page 47: Accessories

    Operating manual Heidi Back 2.0 17 | Accessories Accessories Have defective parts (accessories, spare parts) replaced by your specialist stove dealer. This guaran- tees that stove is and remains safe and functional. Baking compartment The design is a fully functional baking compartment.
  • Page 48: Spare Parts

    18 | Spare parts Operating manual Heidi Back 2.0 Spare parts Keramott Item no. Quantity Item Item no. Keramott floor left 724691 Keramott floor rear 724692 Keramott panel side front 724693 Keramott panel side 724694 Keramott panel rear 724695 Keramott floor right...
  • Page 49 Operating manual Heidi Back 2.0 18 | Spare parts Item no. Quantity Item Item no. HMS back left 724790 HMS left 724791 HMS right 724792 HMS holder 724793 HMS back right 724794...
  • Page 50 18 | Spare parts Operating manual Heidi Back 2.0 Log drawer Item no. Quantity Item Item no. M8-UT/FEF 3 BN4575 712712-93 Running wheel, complete 712794 3 Flat pot magnet (NdFeB) 717952 6 Counter-sunk head with hex M3x10 718605-92 Log drawer...
  • Page 51 Operating manual Heidi Back 2.0 18 | Spare parts Air+ Item no. Item Item no. Cheesehead bolts with socket head (very low head) 724701 M4x10 Ring magnet DM10.1/9.5 H 6.4mm 724719 switch drive 724720 Airmaster Mainboard 724726 Universal joint with thread...
  • Page 52 18 | Spare parts Operating manual Heidi Back 2.0 Item no. Item Item no. Driving plate 724689-92 Controller drive shaft 2 724702-92 Controller drive shaft 3 724703-92 Motor magnet adapter 724715-92 Aperture control unit 724716-29 Mainboard support sleeve 724717-29 Cover...
  • Page 53: Dismantling

    Operating manual Heidi Back 2.0 19 | Dismantling Dismantling For correct uninstallation and dismantling of the stove, contact your Austroflamm specialist dealer. 19.1 Removing the side cladding 1) Undo the marked screws from above. Fig. 47: Undoing the screws from above 2) Undo the screws on the inside at the bottom.
  • Page 54 19 | Dismantling Operating manual Heidi Back 2.0 5) Undo the screws on the left and right of the rear panel Fig. 50: Undoing the screws on the left and right of the rear panel 6) Detach the rear panel. Fig. 51: Detaching the rear panel...
  • Page 55: Disposal

    NOTICE For correct uninstallation and dismantling of the stove, contact your Austroflamm specialist dealer. Electric and electronic components Remove the electric and electronic components from the appliance by dismounting them. These com- ponents must not be disposed of via non-recyclable waste.
  • Page 56 20 | Disposal Operating manual Heidi Back 2.0 Handles and decorative elements made of metal If present, disassemble or remove handles and decorative elements made of metal and dispose of as metal scrap. Local disposal options must be observed.
  • Page 57: Guarantee / Warranty

    For the replaceability of the warranty case the start-up log must be received by Austroflamm within one month at the latest of the initial commissioning. In or- der to make a claim on the warranty, repairs to your stove must only be carried out by a service en- gineer authorized by Austroflamm.
  • Page 58: Data Processing

    If you consent to the appropriate handling of your personal data for the following purposes, please tick this box. o I hereby agree that Austroflamm GmbH and AUSTROFLAMM Service GmbH & Co KG may send me service reminders and offers on other products from Austroflamm GmbH for the purposes of advert- ising via E-Mail/ SMS/ telephone.
  • Page 59 Operating manual Heidi Back 2.0 23 | Start up log Start up log Operator / Customer Dealer / Engineer Name Company Street Street Town and postal code Town and postal code Telephone Telephone Email Email Stove Working Comments Model Serial number...
  • Page 60 24 | Service Report Operating manual Heidi Back 2.0 Service Report Date Technicians Notes Work carried out, replacement parts installed...
  • Page 61 Operating manual Heidi Back 2.0 24 | Service Report Date Technicians Notes Work carried out, replacement parts installed...
  • Page 62 Notizen / notes / appunti / remarques...
  • Page 63 Notizen / notes / appunti / remarques...
  • Page 64 Vollständigkeit / completeness / completo / complet Geprüft von / checked by / controlled da / contrôlé par ____________________________________________________ Datum / date / data / date ____________________________________________________ AUSTROFLAMM GMBH Austroflamm-Platz 1 A- 4631 Krenglbach Tel: +43 (0) 7249 / 46 443 www.austroflamm.com info@austroflamm.com...

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