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Appendix C
C-1. Warranty
All products are designed and manufactured to the latest internationally recognized
standards by Honeywell Analytics under a Quality Management system that is
certified to ISO 9001:000.
Device
X4 Series
Service
A. Replacement with new product within the first
90 days of the original warranty period.
B. Repair (or replacement with new or
reconditioned product at HA discretion) after the
first 90 days of the original warranty period.
Components replaced under original product
warranty.
Repair or Replacement outside of original warranty
period
Product Refurbishment Program (Minimax4 four
gas monitor only)
Warranty conditions
1.
The HA Limited Product Warranty only extends to the sale of new and unused products to the original buyer
where purchased from a HA authorized distributor or service center.
2.
Not covered are:
•
consumable items such as dry-cell batteries, filters and fuses or routine replacement parts due to the
normal wear and tear of the product;
•
any product which in HA's opinion has been altered, neglected, misused or damaged by accident or
abnormal conditions of operation, handling, use or severe sensor poisoning; or failure to maintain and
calibrate the product as prescribed in the product documentation;
•
defects attributable to improper installation, repair by an unauthorized person or the use of unauthorized
accessories/parts on the product;
3.
Any claim under the HA Product Warranty must be made within the warranty period and as soon as reasonably
possible after a defect is discovered.
4.
If a Warranty claim is being sought it is the responsibility of the buyer to return the product to the distributor or
HA authorized service center along with a full description of the fault. If no description of the fault is provided,
HA reserves the right to charge an investigation fee.
5.
A warranty claim will only be accepted if a proof of purchase is submitted and all conditions contained within
this Warranty are met. When, in the opinion of HA, a warranty claim is valid, HA will repair or replace the
defective product according to the terms herein. Where repair or replacement provides significant upgrade,
enhancement or modification of the instrument, HA reserve the right to charge a reasonable fee in respect
of such.
6.
In the course of the investigation it may be determined that recalibration of the instrument is required. In
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Warranty Terms
24 months from date of switch on / installation
provided this takes place prior to the 'Activate Before'
/ install by date. Pro rata after 'Activate Before' /
install by date.
Warranty Terms
Full warranty period as specified in Warranty Terms
above.
Pro-rata warranty realized as balance of original
warranty specified in Warranty Terms above, or
equivalent discounted price on a new, fully warranted
instrument or component.
Warranted against same fault for 3 months from
date of repair
12 months from date of refurbishment
X4 Series
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