Lexmark CX622 User Manual page 260

Troubleshooting
Scanner does not respond
Action
Step 1
a
Check if the power cord is connected properly to the printer
and the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire
or electrical shock, connect the power cord to an
appropriately rated and properly grounded electrical outlet
that is near the product and easily accessible.
b
Copy or scan the document.
Is the scanner responding?
Step 2
a
Check if the printer is turned on.
b
Resolve any error messages that appear on the display.
c
Copy or scan the document.
Is the scanner responding?
Step 3
a
Turn off the printer, wait for about 10 seconds, and then turn the
printer on.
b
Copy or scan the document.
Is the scanner responding?
Adjusting scanner registration
1
From the control panel, navigate to:
Settings > Device > Maintenance > Configuration Menu > Scanner Configuration > Scanner Manual
Registration
For non-touch-screen printer models, press
2
From the Print Quick Test menu, select Start.
3
Place the Print Quick Test page on the scanner glass, and then select Flatbed Registration.
4
From the Copy Quick Test menu, select Start.
5
Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are different from the original document, then adjust Left Margin and
Top Margin.
6
Repeat step 4 and step 5 until the margins of the Copy Quick Test page closely match the original document.
Yes
The problem is
solved.
The problem is
solved.
The problem is
solved.
to navigate through the settings.
260
No
Go to step 2.
Go to step 3.
Contact customer
support.