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Help with the appliance
en
The appliance feels cold
despite drying.
Drying programme is stopped.
I am unable to connect to my
home network.
Home Connect is not working.
Water overflows when the
water tank is filled.
The steam programs are taking
too long.
Residual water in the conden-
sation container despite the
appliance being connected to
the drain hose*.
* Depending on how the appliance is equipped or the available accessory
--------
Note:
If you cannot rectify the fault yourself by turning the appliance off and then on again,
please contact our after-sales service.~ Page 66
62
Not a fault. The appliance can dry effectively at low temperatures using a
heat pump.
If the drying programme is stopped due to a power failure, restart the
programme or remove the laundry and spread it out.
Wi-Fi is switched off.To connect to your home network, switch on Wi-
■
Fi. † must appear on the display.
Wi-Fi is switched on but a connection to your home network cannot
■
be established.Check whether your home network is available or try
to connect to your home network again.
You can find solutions to problems with Home Connect at
■
www.home-connect.com.
The availability of the Home Connect functionality depends on the
■
availability of the Home Connect Services (e.g. provision of the app)
in your country. Home Connect Services are not available in every
country – for further information please check: www.home-con-
nect.com.
The water tank is completely full. Do not pour in any more water. It does
not matter if a little water has already spilled over – there is no need for
concern. ~ "Filling the water tank" on page 43
The filter in the water tank may be blocked by deposits or debris.
Remove the filter and clean it.
Low ambient temperatures will extend the duration of the steam pro-
grams.
If the optional drain hose is installed, residual water remains in the con-
densation container due to the appliance's self-cleaning function.
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