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Home Connect
en
Possible reasons:
No suitable drying programs could
■
be found for the selected washing
program.
The washing machine and dryer
■
must be connected to your home
network and registered in your
Home Connect app.
Check whether your appliances are
■
within range of your home network.
No data is available for the last wash
■
program used. The data is stored for
24 hours and then deleted.
The washing program was aborted.
■
The washing program must run
through to the end.
Remote diagnostics
If a fault occurs, the after-sales service
can use remote diagnostics to access
your appliance.
Contact the after-sales service, making
sure that your appliance is connected to
the Home Connect server and checking
that the remote diagnostics service is
available in your country.
For more information and to
Note:
check whether the remote diagnostics
service is available in your country,
please visit the Help & Support area of
the Home Connect website for your
country: www.home-connect.com
Information on data protection
When your appliance is connected for
the first time to a Wi-Fi network, which is
connected to the Internet, your
appliance transmits the following
categories of data to the Home Connect
server (initial registration):
Unique appliance identification
■
(consisting of appliance codes as
well as the MAC address of the
installed Wi-Fi communication
module).
40
Security certificate of the Wi-Fi
■
communication module (to ensure a
secure data connection).
The current software and hardware
■
version of your household appliance.
Status of any previous resetting to
■
factory settings.
This initial registration prepares the
Home Connect functions for use and is
only required when you want to use
these Home Connect functions for the
first time.
Ensure that the Home Connect
Note:
functions can be used only in
conjunction with the Home Connect
app. Information on data protection can
be accessed in the Home Connect app.
Declaration of Conformity
BSH Hausgeräte GmbH hereby
declares that the appliance with
Home Connect functionality meets the
basic requirements and other relevant
provisions of the Directive 2014/53/EU.
A detailed RED Declaration of
Conformity can be found online at
www.siemens-home.bsh-group.com
among the additional documents on the
product page for your appliance.
2.4 GHz band: max. 100 mW
5 GHz band: max. 100 mW
BE
BG
EE
IE
HR
IT
LU
HU
y
PL
PT
FI
SE
TR
5 GHz Wi-Fi: for indoor use only
CZ
DK
DE
EL
ES
FR
CY
LV
LT
MT
NL
AT
RO
SI
SK
UK
NO
CH
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