Trouble Shooting Guide - Shoprider VIKING 3 Owner's Manual

TROUBLE SHOOTING GUIDE

The Self-Help Guide (Table 1) is intended to assist in the location of a fault that may occur
in a certain part of the scooter. The diagnostic alarm will sound a warning signal to alert the
user that a diagnostic alarm pattern is about to be sounded. The signal will be a set of fast
beeps lasting two seconds. The slower diagnostic pattern will then be sounded once and
the code will be show on the LCD screen. If after checking out the fault from the table
below and the fault is still showing, do not use the scooter. Turn off the power and consult
your provider immediately.
Code Description
1 The battery needs charging or there is a bad connection to the battery.
Check the connections to the battery. If the connections are good, try
charging the battery.
2 There is a bad connection to the motor. Check all connections between the
motor and the controller.
3 The motor has a short circuit to a battery connection. Contact your service
agent.
4 The freewheel switch is activated or the manual brake disengagement
mechanism is operated. Check the position of the switch or lever.
5 The motor is stalled. Or,
The controller is over temperature or in current foldback.
6 The S-drive is being inhibited from driving. Inhibit 2 is active. This may be
because the battery charger is connected or the seat is not in the driving
position.
7 A throttle fault is indicated. Make sure that the throttle is in the rest position
before switching on the scooter.
8 A controller fault is indicated. Make sure that all connections are secure.
9 The parking brakes have a bad connection. Check the parking brake and
motor connections. Make sure the controller connections are secure.
10 An excessive voltage has been applied to the controller. This is usually
caused by a poor battery connection. Check the battery connections.
Table 1
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