16 State Warranty Enforcement Laws; 17 Aston Martin Extended Service Contract - Aston Martin DB 9 2013 Manual

For more information about BBB AUTO LINE, including current
eligibility standards, call 1-800-955-5100, visit the BBB website at
www.lemonlaw.bbb.org, or write to the BBB at:
BBB AUTO LINE
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VA 22203
B.16

16 State Warranty Enforcement Laws

These State laws (sometimes called 'lemon laws') allow owners to
receive a replacement vehicle or a refund of the purchase price,
under certain circumstances. The laws vary from State to State.
To the extent your State Law allows, Aston Martin requires that you
first send us a written notification of any defects or non-conformities
that you have experienced with your vehicle. This will give us the
opportunity to make any necessary repairs before you pursue the
remedies provided by your State's law.
In other States, where not specifically required by State Law, Aston
Martin requests that you send us written notification to:
National After Sales Manager
Aston Martin Lagonda of North America Inc.
9920 Irvine Center Drive
Irvine CA 92618

17 Aston Martin Extended Service Contract

You may purchase an Aston Martin Extended Service Contract (ESC)
which shall protect your vehicle for an extended period after the
expiry of your New Vehicle Limited Warranty.
The ESC provides:
a) Protection against covered repair costs .
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b) Aston Martin Emergency Assistance roadside support.
c) Zero deductible, which means that you will not pay for covered
repairs in the case of a legitimate claim.
d) 12 or 24 months coverage across the USA and Canada.
Aston Martin offers various ESC products of varying levels of cover
dependent upon the age and mileage of the vehicle. All vehicles must
pass an Aston Martin multi-point inspection prior to the licensing of
an ESC on a vehicle.
Please note that the ESC Terms and Conditions shall apply. For a full
list of the ESC Terms and Conditions, or if you would like to arrange
such cover, talk to your nearest participating Aston Martin Dealer.
Wear items, neglect, force majeure and damage caused by outside
1.
influence are excluded, and shall be left to the sole discretion of Aston
Martin.