Panasonic AW-HE20KP Operating Instruction
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Panasonic AW-HE20KP Operating Instruction

Hd integrated camera
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Operations and Settings
Operating Instructions
W0222AM2082 -AV-PS
Operating Instruction
Model No.
Model No.
Model No.
Model No.
Model No.
Model No.
This "Operations and Settings" describes how to operate the unit and how to
establish its settings.
For more information on how to perform basic operation and installation, refer to
the Operating Instructions "Basics".
Operations and Settings
HD Integrated Camera
  AW-HE20KP
  AW-HE20WP
  AW-HE20KE
  AW-HE20WE
  AW-HE20KED
  AW-HE20WED
ENGLISH
DVQP2730XA

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  • Page 1 Operating Instruction Operations and Settings HD Integrated Camera   AW-HE20KP Model No.   AW-HE20WP Model No.   AW-HE20KE Model No.   AW-HE20WE Model No.   AW-HE20KED Model No.   AW-HE20WED Model No. This "Operations and Settings" describes how to operate the unit and how to Operations and Settings establish its settings.

  • Page 2: Operating Instructions

    Operating Instructions Read this first! (For AW-HE20KP, AW-HE20WP) ENGLISH...
  • Page 4 Read this first! (For AW-HE20KE, AW-HE20WE, AW-HE20KED, AW-HE20WED) ENGLISH...
  • Page 5 A replacement fuse cover can be purchased from your local Panasonic Dealer. indicates safety information. Importer for UK: Panasonic Connect UK, a branch of Panasonic Connect Europe GmbH, Maxis 2, Western Road, Bracknell, Berkshire, RG12 1RT...
  • Page 6 4. Connect the apparatus to another power outlet where the power is not shared by any other appliances. Manufactured by: Panasonic Connect Co., Ltd. 4-1-62 Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Importer: Panasonic Connect Europe GmbH Authorized Representative in EU: Panasonic Testing Centre Winsbergring 15, 22525 Hamburg, Germany...
  • Page 8 Abbreviations For the purposes of this manual, the model numbers of the units are given as listed in the table below. Model number of unit Model number given in manual AW-HE20KP, AW-HE20WP AW-HE20KE, AW-HE20WE AW-HE20 AW-HE20KED, AW-HE20WED...

  • Page 9: Disclaimer Of Warranty

    Disclaimer of Warranty IN NO EVENT SHALL Panasonic Connect Co., Ltd. BE LIABLE TO ANY PARTY OR ANY PERSON, EXCEPT FOR REPLACEMENT OR REASONABLE MAINTENANCE OF THE PRODUCT, FOR THE CASES, INCLUDING BUT NOT LIMITED TO BELOW: 1. ANY DAMAGE AND LOSS, INCLUDING WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL, CONSEQUENTIAL OR EXEMPLARY, ARISING OUT OF OR RELATING TO THE PRODUCT;...

  • Page 10: Table Of Contents

    Contents Operating Instructions ........................2 Read this first! (For AW-HE20KP, AW-HE20WP) ................2 Disclaimer of Warranty ........................9 Getting Started ..........................14 Required Personal Computer Environment ................14 Network security ........................15 Characteristics ..........................16 Accessories ........................... 18 Optional Accessories ......................18 Operating Precautions ........................
  • Page 11 When performing the operations using the wireless remote control ........46 Menu Items ............................ 48 Main Menu Screen ......................... 48 Camera Menu ......................... 48 Scene ..........................49 Picture Level ........................49 AGC MaxGain ......................... 49 Slow Shutter ........................50 Iris Mode .......................... 50 Shutter Mode ........................
  • Page 12 Audio ..........................61 Input Type ........................61 Volume Level ........................61 Plugin Power ........................61 Serial Com. Protocol......................61 Connector Select ......................62 Baud Rate ........................62 Camera Address ......................62 Language ........................63 Firmware Version ......................63 IP Address ........................64 Subnet Mask ........................
  • Page 13 Operation ........................115 Video ..........................117 IP images ........................118 USB ..........................118 Specification ..........................119 Index ............................123...

  • Page 14: Getting Started

    [Note] Depending on the software version of the unit, an update may be necessary.  For the latest information on compatible operating systems, and web browsers, visit the support site at the  website: https://pro-av.panasonic.net/...

  • Page 15: Network Security

    Network security As you will use the unit connected to a network, your attention is called to the following security risks. 1) Leakage or theft of information through the unit 2) Use of the unit for illegal operations by persons with malicious intent 3) Interference with or stoppage of the unit by persons with malicious intent It is your responsibility to take precautions such as those described below to protect yourself against the above network security risks.

  • Page 16: Characteristics

    Characteristics Characteristics Multiple number of formats supported Flexible camera layout enabled by simple You can switch between the following formats via the connection and installation camera menus or a web browser. The unit features excellent connectivity and  [50Hz] installability thanks to the IP control; a lightweight 1080/50p, 1080/25p, main unit, and the turn-lock mechanism, which 1080/50i,...
  • Page 17 *1: Power over Ethernet Plus. Panasonic Connect Co., Ltd. so that an existing system Referred to as “PoE+” in this manual. can be used to advantage to put together a system that *2: For details on PoE+ power supply devices for is even more flexible.

  • Page 18: Accessories

    Accessories Check that the following accessories are present and accounted for. After removing the product from its container, dispose of packing materials in an appropriate manner. AC Adaptor Cable fixing bracket Lens cap Power Cable Drop-prevention wire Bracket mounting screws M4 x 10 mm (4 screws) Main unit mounting...

  • Page 19: Operating Precautions

    Operating Precautions Shoot under the proper lighting conditions. Operating temperature range   To produce pictures with eye-pleasing colors, shoot Avoid using the unit in cold locations where the under the proper lighting conditions. The pictures may temperature drops below 0 C (32 °F) or hot locations not appear with their proper colors when shooting where the temperature rises above 40...
  • Page 20 PURPOSE. Please refer to the detailed terms and conditions that can be downloaded from the web screen At least three (3) years from delivery of this product, Panasonic will give to any third party who contacts us at the contact information provided below, for a charge no more than our cost of physically performing source code distribution, a complete machine-readable copy of the corresponding source code covered under GPL V2.0, LGPL...

  • Page 21: Parts And Functions

    Parts and Functions 1 2 3 1. Lens 2. Tally status indicator - Red light: The unit is receiving tally command. - Red light flashing once (1Hz): The unit’s pan/tilt limit is being configured. - Red light flashing twice (1Hz): The unit’s pan/tilt limit is being cancelled.
  • Page 22 7. RS-422 connector [RS-422] This RS-422 connector (RJ-45) is connected when exercising serial control over the unit from an external device. Use a cable with the following specifications for the connection to this connector. [Note]:  LAN cable* (category 5 or above, straight cable), max.
  • Page 23 9. Anti-theft wire mounting hole Use this hole to attach the wire bracket (commercially available). 10. Audio input connector [AUDIO IN] Inputs external audio (microphone, line). 11. Service Switch  Default: a full reset The unit is in its default mode. ...
  • Page 24 12. HDMI connector This is the HDMI video signal output connector. For limitations that pertain when simultaneously outputting HDMI and SDI signals, refer to page 38. 13. USB Type-C terminal [ The unit can be used as a Web camera by connecting the unit and a personal computer with USB Video Class.

  • Page 25: Wireless Remote Control (Optional Accessory)

    Wireless Remote Control (optional accessory) You can operate the unit with the optional wireless remote control (AW-RM50AG). Consult your dealer concerning the purchase of a wireless remote control. Buttons used for operating this unit are described. Signal transmission window ON/STANDBY button Each time this is pressed for 2 seconds, operation switches between turning on the unit‘s power and establishing the standby status.
  • Page 26 Pan-tilt buttons and menu operation buttons (1)These are used to change the unit’s direction. The unit is tilted in the up/down direction using the [▲] and [▼] buttons and panned in the left/right direction using the [◄] and [►] buttons. The [○] button does not work during tilting and panning.
  • Page 27 For about 10 minutes even after the batteries have been removed from the wireless remote control, the  selection of the operation to be performed (the [CAMERA 1], [CAMERA 2], [CAMERA 3], or [CAMERA 4], button which was pressed last) will remain stored in the memory. When a longer period of time elapses, however, the selection is reset to the status established when [CAMERA 1] button was pressed.
  • Page 28  <Layout of wireless remote control signal light-sensing areas> [Note] The arrows in the figure below show the light-sensing directions in which the wireless remote control signals travel.

  • Page 29: Network Settings

    The settings related to the unit’s network can be established using the Easy IP Setup Software. You can obtain Easy IP Setup Software (EasyIPSetup.exe) by downloading it from the following website. https://pro-av.panasonic.net/ To establish the settings for a multiple number of units, the settings must be selected for each camera involved.
  • Page 30 3. Click the MAC address/IPv4 address of the camera to be set, and click the [Network Settings] button. [Note]  When a DHCP server is being used, the IP address allocated to the unit can be checked by clicking the [Search] button of the Easy IP Setup Software.

  • Page 31: Use The Easyip Setup Tool Plus Software To Establish The Unit's Settings

    The settings related to the unit’s network can be established using the EasyIP Setup Tool Plus Software. You can obtain EasyIP Setup Tool Plus Software (EasyIPSetupToolPlus.exe) by downloading it from the following website: https://pro-av.panasonic.net/ To establish the settings for a multiple number of units, the settings must be selected for each camera involved. ...
  • Page 32 Click the MAC address/IPv4 address of the camera to be set, and click the [Network settings] button. When a DHCP server is being used, the IP address allocated to the unit can be checked by clicking the [Search]  button of the Easy IP Setup Software. If the same IP address is used for any additional cameras, the numbers of the additional cameras will be ...

  • Page 33: Setting The Initial Account

    Setting the Initial Account Set the initial account. In the initial state, the initial account setting screen is displayed when the web screen is displayed. Set a user name and password. [Note]  The usable symbols for user name is following (# % + = , - _ ^ / @ . ~) ...
  • Page 34 Completing registration of the initial account After completing registration of the initial account, the following registration completed screen is displayed. The live screen [Live] is automatically displayed after about 10 seconds elapse after the completed screen is displayed. If the live screen [live] is not displayed after 10 seconds elapse, manually move to the live screen [Live] by clicking the “please click here”...

  • Page 35: Basic Shooting Operation

    Basic Shooting Operation With the basic operations, it is assumed that the white balance will be adjusted automatically (as per the factory settings). 1. Make sure the subject brightness is in the appropriate level. 2. Make sure the unit and all devices are well connected and power on. 3.

  • Page 36: Power On And Power Off The Camera Unit

    Power on and Power Off the Camera Unit Power on the Camera Unit When performing the operations using the wireless remote control. Set all the power switches of the units and devices connected in the system to ON. When the power is supplied, the status display lamp lights orange. After the initial setting is completed, it switches to green and the power turns on.

  • Page 37: Priority Mode

    Priority Mode Changing the priority mode enables the unit to perform operation for various applications.  HDMI/USB: HD format video is output to an external monitor connected via an HDMI/SDI cable. Enables the unit to be used as a Web camera. The camera can also be controlled from a personal computer. ...
  • Page 38 Functions that can be and functions that cannot be controlled simultaneously. Output terminal Priority Mode HDMI 3G-SDI RTSP/RTMP Web (HTTP) H264: [50Hz] 1080/50fps、25fps、10fps、 5fps、720/50fps、25fps、 10fps、5fps、360/50fps、 25fps、10fps、5fps [59.94Hz/60Hz] [50Hz] 1080/60fps、30fps、15fps、 [50Hz] 1080/50p, 1080/25p, 5fps、720/60fps、30fps、 1080/50p, 1080/25p, 720/50p,1080/50i 15fps、5fps、360/60fps、 MJPEG: 720/50p,1080/50i [59.94Hz] 30fps、15fps、5fps [50Hz] [59.94Hz]...

  • Page 39: Selecting The Scene Mode

    Selecting the Camera Unit When performing the operations using the wireless remote control Press the [CAMERA 1], [CAMERA 2], [CAMERA 3] or [CAMERA 4] button. The camera unit’s status indicator LED blinks green when a signal matched by the remote control ID has been received, and it blinks orange when a signal that is not matched by the remote control ID has been received.
  • Page 40 4 Press the [ ] button. The “CAMERA” sub-menu is displayed on the monitor. 5 Press the [ ▲ ] or [ ▼ ] button to bring the highlight to “Scene”. 6 Press the [ ] button. 7 Press the [ ▲ ] or [ ▼ ] button to select the scene mode (Full Auto, Scene1, or Scene2) and press the [ button to confirm the selection.

  • Page 41: Operating The Camera Unit

    Operating the Camera unit When performing the operations using the wireless remote control Control the Picture’s Direction (using the wireless remote control)  Moving the picture toward the left or right (panning): Press the [◄] or [►] button.  Moving the picture up or down (tilting): Press the [▲] or [▼] button. ...

  • Page 42: What To Do When Encountering Problems In The Basic Shooting Operations

    What to do when Encountering Problems in the Basic Shooting Operations If the trouble is not resolved by taking the action suggested below, refer to “Troubleshooting” section. When performing the operations using the wireless remote control The unit does not move. ...

  • Page 43: Advanced Operations

    Advanced Operations In the following will description more operations and setting of the camera unit. Preset Memories The camera unit enables up to 100 settings for the camera direction (panning and tilting), zoom to be registered in its preset memories, and called. However, the number of settings that can be registered and called depends on the type of wireless remote control or controller that is used for operation.

  • Page 44: Adjust The White Balance

    Adjust the White Balance In order for the white to be reproduced accurately, the ratio between the three primary colors (RGB) is adjusted. If the white balance has shifted out of adjustment, not only will the white be reproduced poorly but the color tones of the entire screen will also be degraded.

  • Page 45: Auto Tracking White Balance Adjustment (Atw)

    4. Press the [▲] or [▼] button to change the White Balance Mode to be used to “AWB A” or “AWB B”, and press the ] button to confirm the selection. The selected selection will have a mark sign within. Press the [MENU] button for 2 seconds to exit from menu.

  • Page 46: Menu Operation

    Menu Operation Menus are displayed on the monitor when the unit’s settings are to be selected. The monitor is connected to the video signal output connector. The basic camera menu operations involve displaying sub-menus from the main menu items, and selecting settings on the sub-menus.
  • Page 47 6. Press the [ ] button. The value of the item to be selected or confirmed. 7. Press the [▲] or [▼] button to change the setting. The setting can be changed in the same way using the [◄] and [►] buttons. 8.

  • Page 48: Menu Items

    Menu Items  Setting the menu items When the unit’s settings are to be selected, the camera menus are displayed on the monitor. The monitor is connected to the video signal output connector. The basic camera menu operations involve displaying sub-menus from the Top Menu items, and selecting settings on the sub-menus.

  • Page 49: Scene

    Scene There are three scene modes – Full Auto, Scene 1, and Scene 2.  Full Auto: In this mode, for menu items under [Brightness], the optimum settings and adjustments for the shooting conditions at hand are automatically established. But user still can adjust the value of Picture Level, AGC MaxGain, and Slow Shutter.

  • Page 50: Slow Shutter

    Slow Shutter [Off, On] Set slow shutter function to “On” or “Off”. Factory settings: Off [Note]: This is only enabled when [Scene] is set to [Full Auto]. Iris Mode [Auto, Manual] You can choose to manually or automatically adjust iris. Manual The iris is adjusted manually.

  • Page 51: Gain

    Gain [Auto, 0dB, 3dB, 6dB, 9dB, 12dB, 15dB, 18dB, 21dB, 24dB, 27dB, 30dB, 33dB, 36dB, 39dB, 42dB] In locations which are too dark, adjust the gain upward; conversely, in locations which are too bright, adjust it downward. When “Auto” mode is set, the light quantity is adjusted automatically.

  • Page 52: White Balance Mode

    White Balance Mode Select the mode when the coloring is not natural because of the nature of the light source or other factors. If the white color serving as the reference can be recognized, subjects can be shot with natural coloring. ...

  • Page 53: Detail

    Detail [0~3] Adjust the sharpness of the image. Factory settings: 2 Contrast [0~4] Adjust the contrast level of the image. Factory settings: 2 [Off, On] Set here is the DRS function which provides just the right amount of compensation when images with significant light/dark differences are displayed.

  • Page 54: System Menu

    System Menu The following will describe the each function in System menu. Priority Mode Configure the setting for the priority output of video.  HDMI/USB: HD format video is output to an external monitor connected via an HDMI/SDI cable. Enables the unit to be used as a Web camera.

  • Page 55: Frequency

    Frequency [50Hz, 59.94Hz, 60Hz] Set the frame frequency – 50Hz, 59.94Hz, or 60Hz. When the frequency is switched, “Format” is set as following: Frequency 50Hz 59.94Hz 60Hz 1080/50p 1080/59.94p 1080/60p Format 1080/25p 1080/29.97p 1080/30p HDMI 720/50p 720/59.94p 720/60p 1080/50i 1080/59.94i 1080/60i 1080/50p, 1080/59.94p,...

  • Page 56: Format

    Format Change the image format. The image format can different by the frequency. Frequency 50Hz 59.94Hz 60Hz 1080/50p 1080/59.94p 1080/60p Format 1080/25p 1080/29.97p 1080/30p HDMI 720/50p 720/59.94p 720/60p 1080/50i 1080/59.94i 1080/60i 1080/50p, 1080/59.94p, 1080/60p, Format 1080/25p, 1080/29.97p, 1080/30p, 720/50p 720/59.94p 720/60p 1080/50i 1080/59.94i...

  • Page 57: Install Position

    Install Position [Desktop, Hanging] “Desktop” or “Hanging” is selected here as the method used to install the unit. When “Hanging” has been selected, the top, bottom, left and right of the images will be reversed and up/down/left/right control for panning and tilting will also be reversed. Factory settings: Desktop Preset Speed Table [Slow, Fast]...

  • Page 58: P/T Speed Mode

    P/T Speed Mode [Slow, Fast] Set the pan/tilt operation speed during manual operation. Factory settings: Slow [Note] When pan/tilt is being operated, the operation sound is louder at high speed compare with that at low speed. For environment with operation sound concern, operate the pan/tilt at a low speed.

  • Page 59: Zoom Mode

    Zoom Mode [Opt.Zoom, i.Zoom, D.Zoom] Select a zoom mode. Opt.Zoom Use only the optical zoom. Up to 12× optical zoom is possible. i.Zoom Enabling this function allows you to perform electronic zoom while reducing drops in picture quality. Combining optical zoom and electronic zoom, up to 15.96×...

  • Page 60: Wireless Id

    Status Lamp [Enable, Disable] [Disable] or [Enable] is set here for the status display lamp. When you want the status display lamp to stay off while this unit is in operation, set to [Disable]. Factory settings: Enable [Note] Even when set to [Disable], the status display lamp may light up when this unit is starting up, updating firmware, or trouble is occurring.

  • Page 61: Audio

    This is only enabled when [Audio] is set to [On]. This is only enabled when [Input Type] is set to [Mic]. Factory settings: Off Serial Com. Protocol [Panasonic, Standard] Set the serial communication protocol for the RS422 terminal. You can select either Panasonic or Standard. Factory settings: Panasonic...

  • Page 62: Connector Select

    Connector Select [RS422, RS232C] You can select either RS422 or RS232C. Factory settings: RS422 This is only enabled when [Serial Com. Protocol] is set to [Standard]. Baud Rate [9600bps, 38400bps] You can select a baud rate for serial communication. Factory settings: 9600bps This is only enabled when [Serial Com.

  • Page 63: Language

    Maintenance Menu Language [English, 日本語, 簡中] The system supports three language – English, Japanese, and Simplified Chinese. Factory settings: English Firmware Version Main : Displays the main software version. Power : Displays the software version of the power.

  • Page 64: Ip Address

    Servo : Displays the software version of the servo. IP Address Displays the IP address of the unit. Subnet Mask Displays the subnet mask of the unit. Default Gateway Displays the default gateway which has been set for the unit. MAC Address Displays the MAC address of the unit.

  • Page 65: Initialize

    Initialize [Execute, Cancel] You can click [Execute] to initialize the menu items of the unit, except for the settings of [Priority Mode], [Frequency], and [Format].

  • Page 66: Menu Table

    Menu Table Main menu Sub menu Factory default setting Selection Items Scene CAMERA Full Auto Scene1 Scene2 Full Auto, Scene1, Scene2 Brightness Picture Level -4, -3, -2, -1, 0, +1, +2, +3, +4 AGC Max Gain 24 dB 24 dB 24 dB 24 dB, 30 dB, 36 dB, 42 dB Slow Shutter...
  • Page 67 Line Mic, Line -36 dB～+12 dB (3 dB step) Volume Level 0 dB Plugin Power Off, On Serial Com. Protocol Panasonic Panasonic, Standard Connector Select RS422 RS422, RS232C Baud Rate 9600 bps 9600 bps, 38400 bps Camera Address Auto Auto, 1, 2, 3, 4, 5, 6, 7...
  • Page 68 Main menu Sub menu Factory default setting Selection Items Language English MAINTENANCE English, Japanese (日本語), Simplified Chinese (簡中) FW Version Version at shipping Main Power Servo IP Network IP Address 192.168.0.10 Subnet Mask 255.255.255.0 Default Gateway 192.168.0.1 MAC Address MAC Address of the unit Initialize Execute Execute, Cancel...

  • Page 69: Web Screen Start-Up

    Web Screen Start-up With a personal computer connected to the unit, it is possible to view the camera’s IP videos or select various settings from the web browser. The LAN crossover cable is used when connecting a personal computer directly to the unit’s LAN connector for IP control, and the LAN straight cable is used when making the connection through a switching hub.
  • Page 70 Connecting to Web Screen by Using a PC The procedure is explained here using Windows screens (Internet Explorer). When using other browsers, some screen displays will be different, but the procedure is similar. 1. Start the web browser of the personal computer. Use one of the web browsers below depending on the operating system installed in the personal computer.

  • Page 71: Switching Between Live And Setup Screen

    Switching between Live and Setup Screen When the live screen is displayed, click the [Setup] button. For details on the web setup screen, see “Web Screen Configuration” section. When the web setup screen is displayed, click the [Live] button to switch to live screen. For details on the live screen, see “Web Live Screen Operation”...

  • Page 72: Web Live Screen Operation

    Web Live Screen Operation You can display images from the camera on a personal computer and perform camera operations, such as pan, tilt, and zoom. Name Function (1) Live/Setup Click [Live] to switch to live screen. Click [Setup] to switch to setup screen. (2) RTMP Streaming Setup for uploading the camera’s live view to the broadcasting platform.
  • Page 73 Name Function (4) Power : Set the unit to Power ON mode. : Set the unit to Standby mode. In the Standby mode, all the buttons on the live screen except for the [Power ON] button and [Standby] button are disabled. [Note] If [Power ON] or [Standby] is selected too quickly, the status selected and the display shown may not correspond.
  • Page 74 Name Function Select a preset number or home position from the drop-down (7) Preset and Brightness list. [Note] Click [Move] to go to a previously-configured preset position. Brightness is only enabled when [Scene] is set to [Scene1] or Using to adjust the unit position and click [Scene2].

  • Page 75: Select The Setup Screen

    Web Screen Configuration Select the Setup Screen In live screen, click the [Setup] button to switch to setup screen. Setup menu Functions settings area Power ON/Standby mode switching...

  • Page 76: Basic Settings

    Basic Settings From the Setup menu click [Basic] button to display the Basic settings page. In basic settings, user can select [Priority mode] and setup name of [Live page], and access [Date & Time]. Selecting Priority Mode Configure the setting for the priority output of video. Click [Setup] >...

  • Page 77: Live Page (Camera Title)

    Live Page (Camera Title) Input the name of the camera here. Click [Setup] > [Basic] > [Live Page] When the [Set] button is clicked, the input name appears in the camera title display area. [Note] The factory default setting is the model number of the unit. ...

  • Page 78: Date & Time

    Date & Time Click [Setup] > [Basic] > [Date & Time]  PC Synchronization If you click the [Execute] button, the settings are configured by synchronizing the unit to the date and time of the connected personal computer. [Note] The time zone of the personal computer is not reflected on the unit. Set the time zone on the unit. ...

  • Page 79: Audio Settings

    Image/Audio Settings Video over IP Click [Setup] > [Image/Audio] > [Video over IP] The JPEG image and H.264/H.265 image settings as well as the settings related to image quality are selected in here. Click [Setup] > [Image/Audio] > [Video over IP] [Note] ...
  • Page 80 H.264/H.265  Set H.264/H.265 image settings. Click [Set] to save the configuration. [Note] 1. This is only enabled when Priority Mode is set to “IP”. 2. Only JPEG images can be displayed on web screens. Stream transmission [Off, On] Whether to transmit images is set here. The default is On. [Note] [Stream transmission] cannot be configured when the Priority Mode selection is anything other than “IP”.

  • Page 81: Audio

    Audio Click [Setup] > [Image/Audio] > [Audio] Click [Set] to enable the configuration.  Audio Audio [Off, On] Select On or Off to enable or disable audio. [Note] 1. If you switch audio On or Off during IP streaming, audio skipping might occur. 2.
  • Page 82 Image Image adjustment and preset position setup. Click [Setup] > [Image/Audio] > [Image]...
  • Page 83  Image Adjust Click [Setup] button to call out image adjust dialog. Click [Close] button to exit from image adjust dialog. The image mode has three types – Full Auto, Scene1, and Scene2. The dialogue screen may vary depending on which scene mode you select out of the three (Full Auto, Scene1, and Scene2).
  • Page 84 Picture Level [-4~4] Adjust the picture quality. Move the scroll bar to adjust the value. Factory settings: 0 Iris Mode [Auto, Manual] This menu item is used to select whether the iris is to be adjusted automatically or manually. Manual The iris is adjusted manually.
  • Page 85 Slow Shutter [Off, On] Set slow shutter function to “Off” or “On”. ■When Slow Shutter is set to On [50 Hz] 1/1, 1/2, 1/3, 1/6, 1/12, 1/25, 1/50, 1/100, 1/250, 1/500, 1/1000, 1/2000, 1/4000, 1/8000, 1/16000 [59.94 Hz/60 Hz] 1/1, 1/2, 1/3, 1/7, 1/15, 1/30, 1/60, 1/120, 1/240, 1/480, 1/1000, 1/2000, 1/4000, 1/8000, 1/16000 ■When Slow Shutter is set to Off [50 Hz] 1/50, 1/100, 1/250, 1/500, 1/1000, 1/2000, 1/4000, 1/8000, 1/16000...
  • Page 86 White Balance Mode [ATW, AWB A, AWB B, 3200K, 5600K] Select the mode when the coloring is not natural because of the nature of the light source or other factors. If the white color serving as the reference can be recognized, subjects can be shot with natural coloring. Click [Execute] button to apply the setting.
  • Page 87  Preset Position Click [Setup] button to call out preset position dialog. Click [Close] button to exit from image adjust dialog. Select the preset number or home position from drop-down list. Click [Move] to go to the pre-set position. Using to adjust the unit position and click [Set] to register the preset position.
  • Page 88 Speed with zoom POS. [Off, On] When [On] is set, if you adjust the zoom in the “Tele” direction, the panning and tilting operations will become slower than usual. This function has no effect during preset operations. Factory settings: On Focus ADJ with PTZ.
  • Page 89 Preset scope [Mode A, Mode B, Mode C] Selected here are the setting items to be recalled when the contents of the preset memory are regenerated. Mode A Pan, Tilt, Zoom (including digital zoom), Focus, Iris, Gain, white balance adjustment value Mode B Pan, Tilt, Zoom (including digital zoom), Focus, Iris Mode C...
  • Page 90 Limitation Setting  This establishes the up, down, left and right limit settings of the pan-tilt head. First, move the pan-tilt head to the desired limit position using the control pad and its buttons. When the position is determined, select the desired “Set” setting from the list of settings below to set the position. (Select “Release”...

  • Page 91: System Settings

    System Settings Click [Setup] > [Image/Audio] > [System] Output  Click [Set] button to save the configuration. Format Change the image format. The image format can different by the frequency. Frequency 50Hz 59.94Hz 60Hz 1080/50p 1080/59.94p 1080/60p Format 1080/25p 1080/29.97p 1080/30p HDMI 720/50p...
  • Page 92 Frequency Set the frame frequency – 50Hz, 59.94Hz, or 60Hz. When the frequency is switched, “Format” is set as following: Frequency 50Hz 59.94Hz 60Hz 1080/50p 1080/59.94p 1080/60p Format 1080/25p 1080/29.97p 1080/30p HDMI 720/50p 720/59.94p 720/60p 1080/50i 1080/59.94i 1080/60i 1080/50p, 1080/59.94p, 1080/60p, Format 1080/25p,...
  • Page 93 Preset scope [Mode A, Mode B, Mode C] Selected here are the setting items to be recalled when the contents of the preset memory are regenerated. Mode A Pan, Tilt, Zoom (including digital zoom), Focus, Iris, Gain, white balance adjustment value Mode B Pan, Tilt, Zoom (including digital zoom), Focus, Iris Mode C...
  • Page 94 P/T Speed mode [Slow, Fast] Set the pan/tilt operation speed during manual operation. Factory settings: Slow [Note] When pan/tilt is being operated, the operation sound is louder at high speed compare with that at low speed. For environment with operation sound concern, operate the pan/tilt at a low speed. Speed with zoom POS.
  • Page 95 Status lamp [Enable, Disable] [Disable] or [Enable] is set here for the status display lamp. When you want the status display lamp to stay off while this unit is in operation, set to [Disable]. Factory settings: Enable [Note] Even when set to [Disable], the status display lamp may light up when this unit is starting up, updating firmware, or trouble is occurring.
  • Page 96  Click [Set] button to save the configuration. Serial Communication Protocol [Panasonic, Standard] Set the serial communication protocol for the RS422 terminal. You can select either Panasonic or Standard. Factory settings: Panasonic Connector Selector [RS422, RS232C] Select [RS422] or [RS232-C].

  • Page 97: User Mng. (User Management)

    User Mng. (User Management) Click [Setup] > [User Mng.] User auth. (User authentication) Configure the user authentication settings for the personal computers and mobile terminals that can access the unit. Up to 9 users can be registered. User auth. [Off, On] Turn user authentication to off/on.
  • Page 98 Password/Retype password Enter the password here (4 to 32 characters). Re-enter the password to confirm. Access level [Administrator, Camera control] Select the user access level. Factory settings: Camera control Click [Set] button to save the configuration. 1.Administrator This access level allows the user to perform all the unit’s operations. 2.Camera control This access level allows only live screen [Live] operations to be performed.

  • Page 99: Network Settings

    Network Settings Configure Network, RTMP, and NTP setting in the Network setup screen. Click [Setup] > [Network]. Network Setup IPv4 and IPv6 network. Click [Setup] > [Network] > [Network]. IPv4 network  Click [Set] button to save the configuration. DHCP [Off, On] Select the method in which the IP address is configured.
  • Page 100 Default Gateway Input the unit’s default gateway if the DHCP function is not going to be used. Factory settings: 192.168.0.1. [Note] Multiple IP addresses cannot be used for the default gateway even when the DHCP function is used. For details on the DHCP server settings, consult your network administrator. [Auto, Manual] Whether the DNS server address is to be acquired automatically (Auto) or manually (Manual) is input here.
  • Page 101 IPv6 network  Click [Set] button to save the configuration IP Address (IPv6) The IPv6 address must be entered manually. Be sure to enter an address unique from other devices. Default Gateway Enter the default gateway for the unit's IPv6 network. Factory settings: blank.
  • Page 102  Common Click [Set] button to save the configuration HTTP PORT Port numbers are allocated separately. Setting range: 1 to 65535 Factory settings: 80 Easy IP Setup accommodate period [20min, Unlimited] Select [20min] or [Unlimited] as the time for enabling the operation of the network settings from the Easy IP Setup Software.

  • Page 103: Rtmp Setting

    RTMP Setting Make RTMP transmission settings. Click [Setup] > [Network] > [RTMP]. Click [Set] button to save the configuration. [Note] Switch to the appropriate method of registering RTMP transmission server information suited to the setting  information notified from the RTMP transmission server you are using. The Stream Key setting field is displayed only when [Type2] is set.

  • Page 104: Ntp

    Settings relating to the NTP server address and port No. are performed. This item’s setting is reflected when the [Set] button is pressed. Synchronization with NTP [Off, On] Set whether to use an NTP server by selecting “On” or “Off”. Setting value: Uses an NTP server.
  • Page 105 NTP server address When [Manual] is selected in the [NTP server address setting], input the IP address or host name of the NTP server. Maximum number of characters 0 to 128 half-size characters Half-size alphanumeric characters, half-size symbols :. _ - Characters that can be entered Factory settings: blank [Note]...

  • Page 106: Maintenance Settings

    Maintenance Settings Among the various maintenance operations performed on this screen are language, system version upgrading and initialization of the unit. The Maintenance screen consists of four settings: [Language], [Product info.], and [Default reset]. Click [Setup] > [Maintenance]. Language [English, 日本語, 簡中] Set the unit system’s language: [English], [Simplified Chinese], and [Japanese].

  • Page 107: Product Info

    Product Info. Click [Setup] > [Maintenance] > [Product Info.]. The versions of the unit’s software can be checked on this screen. The [Model no.], [MAC address], [Serial no.], [Firmware version] and [Operation Time] of the unit is displayed. Model no. Displays the unit’s model number.
  • Page 108  Use the files specified by Panasonic Connect Co., Ltd. as the software used for version upgrading.  Do not turn off the unit’s power while a software version is being upgraded. (Message will appear to indicate that the process is complete.)

  • Page 109: Default Reset

    Default Reset The unit’s setting data is initialized and the unit is restarted in here. Reset to the default (Except the network settings) When the [Execute] button is clicked, the unit’s settings are returned to their defaults. When the initialization operation is started, the unit is restarted so no operations can be undertaken for about 2 minutes.

  • Page 110: System Log

    System Log Up to 100 event logs and error logs can be saved to the internal memory of the unit. When this maximum number has been exceeded, the old logs are overwritten successively by the new logs. The logs are maintained even if the unit’s power is turned off. The event logs are always displayed when the System log screen is displayed.
  • Page 111 Error Log Displays the log sequence numbers. Up to 100 logs can be saved. Operation time Displays the dates and times when the errors occurred. The dates and times when the errors occurred are indicated with the hour meter (0h to 99999h) of the unit. Error code Displays the event code numbers.

  • Page 112: Backup

    Backup On this screen, the unit’s settings can be saved to a personal computer or settings saved in a personal computer can be loaded into the unit for use. Backup Save the unit’s settings onto the personal computer. When the destination dialog box appears after clicking the [Execute] button, specify the destination folder.

  • Page 113: Controllable Functions

    Web Camera Functions The unit can be used as a Web camera if you connect the unit and a personal computer or other device with a commercially available USB cable. The unit is compliant with USB Video Class and USB Audio Class. The video and audio of the unit can be transmitted to a personal computer or other device by using communication software or other software.
  • Page 114 Backlight compensation [Backlight Comp] This allows you to set backlight compensation in the same way as “Back Light COMP.” of the menus and Web settings. Setting value: Off, On If the scene mode (scene) is set to “Full Auto”, even if this setting is changed, the change will not be reflected on the unit.

  • Page 115: Troubleshooting

    It may be necessary to upgrade the version of the controller so that the controller will support the unit. → For details on upgrading, visit the support page on the following website. https://pro-av.panasonic.net/ Cannot access from a web Has a LAN cable of category 5e or above been connected to the LAN connector browser for IP control <LAN LINK/ACT>?
  • Page 116 Symptom Cause and solution Cannot access from a web Has a valid IP address been set in the unit? browser Has the wrong IP address been accessed? → Check the connections by following the steps below. For Windows: Using the Windows command prompt, execute >...

  • Page 117: Video

    Video Symptom Cause and solution No pictures are displayed Has the unit been connected properly to the other connected devices? or the pictures are If the system is configured in such a way that the picture is also switched when disturbed the unit to be operated is selected, has the correct unit been selected? Has the image signal setting been selected correctly?

  • Page 118: Ip Images

    IP images Symptom Cause and solution Images are not displayed For Windows: If [Check for newer versions of stored pages] is not set to [Every time I visit the webpage] in the temporary Internet file settings, IP images may not appear in the live screen [Live].

  • Page 119: Specification

    Specification The symbols on this product (including the Power requirements: accessories) represent the following: 12V (10.8V-13.2V) 42.5V to 57V (PoE+ power supply) Current consumption: 1.3 A (Supplied AC adapter) 0.4 A (PoE+ power supply) Indicates safety information.  GENERAL  Ambient operating temperature: 0 °C to 40 °C (32 °F to 104 °F) ...
  • Page 120  FUNCTIONS AND PERFORMANCE [Camera unit]  Image sensor: 1/2.8-type MOS  Lens: Optical 12× zoom, F1.6 to F2.8 (f=3.9 ~ 46.8mm, 35mm equivalent: 26.4mm ~ 316.4mm)  Horizontal Field of view: 71° (Wide) ~ 6° (Tele) Vertical Field of view: 43° (Wide) ~ 3° (Tele) Diagonal Field of view: 79°...
  • Page 121 [USB connection] Supported devices: Equipped with USB2.0 compatible port.  Video output: USB Video Class Ver1.1  Video output format: H.264 , Motion JPEG, YUV (no compression).  Audio output: USB Audio Class Ver1.0  Audio compression format: Linear PCM, 48 kHz, 16-bit, 2 channels ...
  • Page 122 [IP streaming] Video compression format: Motion JPEG, H.264, H.265.  Transfer mode Frame rate Image Resolution System frequency System frequency 59.94 Hz/60 Hz 50 Hz 1280x720 10 fps 10 fps Motion JPEG 640x360 30 fps/10 fps 25 fps/10 fps 60 fps 50 fps 1920x1080 30 fps...

  • Page 123: Index

    Index 3200K ................. 86 Default Gateway ......... 64, 68, 100, 101 Default Reset ............109 Detail ............66, 86, 114 5600K ..............45, 86 DHCP ................. 99 Digital Zoom ............... 58 Dimensions .............. 119 Abbreviations ............... 8 DNR ............... 53, 66, 86 Access level ...............
  • Page 124 IP Network..............68 IPv4 ..............99, 122 Pan ................120 IPv6 ..............101, 122 Password ..............98 Picture Level ..........49, 66, 84 PoE ..............19, 119 JPEG ..............79, 122 PoE power supply ........19, 119, 122 Power ................. 73 LAN connector ............
  • Page 125 Stream transmission ..........80 Subnet Mask ..........64, 68, 99 Video ................ 117 System ............48, 54, 91 Video output ............. 121 Video over IP ............. 79 Tally ............59, 60, 67, 94 tilt 120 Web Live Screen ............72 Transfer mode ............
  • Page 126 Web Site: https://pro-av.panasonic.net/en/ © Panasonic Connect Co., Ltd. 2022...

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