Troubleshooting
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"Paper jam in the duplex unit" on page 110
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"Paper or specialty media misfeeds" on page 111
Paper jam in the printer
Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams.
Check the jam clearance area
1
Lift the scanner unit.
2
Remove the jam clearance cover.
Notes:
•
Squeeze the snap to lift the jam clearance cover.
•
Make sure that the printhead is moved to the side and away from the jammed paper.
2
1
3
108