Table of Contents
Troubleshooting
Related Manuals for Lexmark S410 series
Summary of Contents for Lexmark S410 series
- Page 1 S410 Series Quick Reference Guide October 2012 www.lexmark.com...
-
Page 2: Important Safety Information
For warranty returns, call 1-800-332-4120. This patented printer is licensed for, and designed to work with, only genuine Lexmark inkjet cartridges for the life of the patented printer. You agree to: (1) use only genuine Lexmark inkjet cartridges with this... -
Page 3: Table Of Contents
Contents Contents Making copies........................25 Making a two‑sided (duplex) copy automatically...............25 Important safety information............2 Canceling copy jobs......................26 Scanning..................27 About your printer................5 Tips for scanning.........................27 Finding information about the printer.................5 Scanning to a local computer.....................27 Minimizing your printer's environmental impact..............5 Scanning to a flash drive or memory card................27 Printer models........................5 Scanning directly to e‑mail using the printer software............27 Printer features........................6... - Page 4 Contents Notices..................54 Edition notice........................54 Index....................55...
-
Page 5: About Your Printer
Available on the Software and Documentation CD. • Recycle the product packaging. Available on the Software and Documentation CD and on the Lexmark Support Web site at • Recycle your old printer instead of throwing it away. http://support.lexmark.com. -
Page 6: Printer Features
About your printer Printer features Setting up the printer Depending on the model, your printer comes with features that will help you manage and accomplish Unpack the printer. printing and imaging tasks: • Wireless or Ethernet networking—Print and scan from anywhere in your home or office over a secure wireless or Ethernet network, as well as share the printer among multiple computers. - Page 7 With a CD or DVD drive (Windows/Macintosh) Without a CD or DVD drive or for Linux Download the printer driver from www.lexmark.com. Open the printer. Note: If the installation screen does not appear after a minute, then see “Installation screen did not appear during installation”...
- Page 8 About your printer If necessary, replace the preinstalled language sheet with another one. Close the printer. Remove the preinstalled language sheet from the printer control panel. xxxx xx xxxxxxxx xxxx xx xxxxx xxxxxxxx xxxx xx xxxxxxxx xxxx xx xxxxx xxxxxxxx Insert the preferred language sheet into the language sheet holder, and then attach the language sheet holder to the printer control panel.
- Page 9 About your printer Use the paper guide adjustment lever to extend the paper guides. Close the paper feed guard. Extend the paper exit tray. Load paper. Notes: • Use the paper guide adjustment lever to adjust the paper guides. • Do not load more than 100 sheets in the paper support.
- Page 10 About your printer Confirm the language, and then press Language Selection Language Selection You have chosen English as the language for your Printer Are you sure? Make sure the printer is on. Set the country or region, and then press Country/Region Country/Region United States...
- Page 11 Later Get my printer ready to scan directly to my computer Configure Lexmark SmartSolutions and standalone email Get my printer ready to send and receive faxes What will I be missing if I don’t do this now?
- Page 12 About your printer Open the printer. Insert each ink cartridge. Slide your finger along the ink cartridge until the cartridge clicks into place. Note: The printhead moves to the cartridge installation position. Unpack the ink cartridges, and then remove the protective caps from the cartridges. Notes: •...
-
Page 13: Understanding The Parts Of The Printer
About your printer Understanding the parts of the printer Press to print an alignment page. Notes: • The alignment page prints. • Do not remove the page until printing is finished. The alignment page may take a while to print and will move in and out during the process. - Page 14 About your printer Use the Use the ADF tray Load original documents into the ADF. EXT port Connect additional devices (telephone or answering machine) to the printer and the telephone line. Use this port if you do not have a dedicated Notes: fax line for the printer, and if this connection method is supported in your country or region.
-
Page 15: Using The Printer Control Panel
About your printer Using the printer control panel Select • Select menu options. • Save settings. Power • Turn the printer on and off. • Switch to Sleep mode. Note: When the printer is on, press to switch to Sleep mode. Press and hold for three seconds to turn off the printer. -
Page 16: Using Flash Drives
About your printer Using a flash drive with the printer Make sure the flash drive contains files that are supported by the printer. For more information, see Color Switch to color mode. “Supported file types” on page 16. Insert a flash drive into the USB port. Black Switch to black‑and‑white mode. -
Page 17: Ordering And Replacing Ink Cartridges
Open the printer. High‑yield magenta color cartridge 150XL 150XLA Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or recycling. Available only on the Lexmark Web site at www.lexmark.com. Lexmark S419 models Item... -
Page 18: Maintaining Ink Cartridges
Ordering and replacing ink cartridges Press the release tab, and then remove the used ink cartridge or cartridges. Insert each ink cartridge. Slide your finger along the ink cartridge until the cartridge clicks into place. Installing ink cartridges Remove the ink cartridge from the pack, and then remove the protective cap from the ink cartridge. If your ink cartridge comes with a twist cap, then remove the cap. - Page 19 Ordering and replacing ink cartridges If you aligned the cartridges to improve print quality, then print your document again. If print quality has not improved, then clean the printhead nozzles. Cleaning the printhead nozzles If you have not been using the printer for a long period, then you may need to clean the printhead nozzles to improve the quality of your prints.
-
Page 20: Using The Printer Software
Solaris SPARC 10, 9, and 8 • Solaris SPARC x86 10 The printer driver for this operating system is available only at http://support.lexmark.com. Supported operating systems Note: Information on additional operating system versions that are compatible with the printer may be The printer software requires up to 500MB of free disk space. -
Page 21: Using The Windows Printer Software
Scan a document and produce text that you can edit with a Applications > select your printer folder word‑processing program. Double‑click the application that you want to use. Lexmark Wireless Setup Utility • Set up the wireless printer on a wireless network. (referred to as Wireless Setup •... - Page 22 Double‑click the Web link that you want to visit. Customer Support Contact customer support. Lexmark Software Updates Download and install the latest printer software. Lexmark Online Visit the Lexmark Web site. Order Supplies Online Order ink or supplies. Printer Registration Register your printer. Visit Lexmark SmartSolutions •...
-
Page 23: Printing
Printing Navigate to: Printing Layout tab > Print on Both Sides (Duplex) area > Print on both sides • Click Long edge for print jobs with pages that are bound along the long edge of the page. • Click Short edge for print jobs with pages that are bound along the short edge of the page. Printing a document Click the Paper/Finishing tab, and then select a supported paper type. -
Page 24: Printing Photos From A Flash Drive
• For other Lexmark printers, your mobile device can send print jobs to your printer as long as the printer For Windows users software and LexPrint Listener are installed on the computer where the printer is connected. -
Page 25: Copying
Copying Press the left or right arrow button to select the number of copies. Copying From the Copy menu screen, press the up or down arrow button to scroll to the option you want to set, and then press the left or right arrow button to scroll to the setting you want. If necessary, press to make a selection. -
Page 26: Canceling Copy Jobs
Copying Canceling copy jobs To cancel a copy job, press , and then press Scanning stops and the printer returns to the previous menu. -
Page 27: Scanning
Scanning Press the up or down arrow button to scroll to the scan option you want to set, and then press the Scanning left or right arrow button to scroll to the setting you want. Set the color, quality, original image size, and other scan options. If necessary, press each time you make a selection. -
Page 28: Scanning To A Pdf
Scanning In Windows 7 or earlier In Windows 7 or earlier Click or Start. Click or Start. Click All Programs or Programs, and then select the printer program folder from the list. Click All Programs or Programs, and then select the printer program folder from the list. Navigate to: Navigate to: Printer Home >... -
Page 29: E-Mailing
E-mailing • When using the scanner glass, close the scanner cover, if possible, to avoid dark edges on the scanned E-mailing image. • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as Before you can send an e-mail, you must first configure the network connection and e-mail settings of magazine clippings) into the ADF. -
Page 30: Setting Up The Printer To Fax
Setting up the printer to fax To connect: Setting up the printer to fax Connect the cable from the wall jack to the port of the printer. CAUTION—POTENTIAL INJURY: To reduce risk of fire, use only the telecommunications (RJ‑11) Tips for this setup: cord provided with this product or a UL Listed 26 AWG or larger replacement when connecting •... - Page 31 Setting up the printer to fax Connected to different wall jacks Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service LINE LINE PHONE LINE To connect: Connect the cable from the wall jack to the port of the printer.
- Page 32 Setting up the printer to fax When you answer the telephone and you hear fax tones, press *9* or the manual answer code on the To install a filter for the printer: telephone to receive the fax. Connect the line port of the DSL filter to the wall jack. •...
- Page 33 Setting up the printer to fax Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. Scenario 4: Digital telephone service through a cable provider The port labeled Phone Line 2 or Fax Port is not always active. You may need to pay extra to your VoIP provider if you want to activate the second phone port.
- Page 34 Setting up the printer to fax Scenario 5: Country‑ or region‑specific setup • If you need two phone ports for your devices but do not want to pay extra, then do not plug the printer into the second phone port. You can use a phone splitter. Plug the phone splitter into the Phone Line Different countries or regions have different types of telephone wall jacks.
- Page 35 Setting up the printer to fax Notes: Connecting the printer to a non‑RJ‑11 wall jack • Do not remove the wrap plug from the port of the printer. • The printer may not come with an RJ-11 adapter in your country or region. If the additional device (telephone or answering machine) has an RJ-11 connector, then you can remove the wrap plug and connect the device to the port of the printer.
- Page 36 Setting up the printer to fax To connect: France Netherlands Switzerland Connect the cable from the wall jack to the port of the printer. Finland Norway United Kingdom Connecting the printer to a wall jack in Germany Warning—Potential Damage: If your country or region is on the list, then do not remove the wrap plug from the port of the printer.
-
Page 37: Step 2: Check The Dial Tone
Setting up the printer to fax Connect the printer to any of the N ports. If you hear a dial tone, then the telephone line and the wall jack are working. Make sure the printer is properly connected to the telephone line While the printer is connected to a telephone line through the port on the back of the printer, plug an analog telephone into the... -
Page 38: Step 5: Set The Number Of Rings
Setting up the printer to fax Note: In some models, entries 1–89 are for individual contacts and entries 90–99 are for fax groups. Step 5: Set the number of rings Enter the number before entering the contact name and fax number of the contact. If you set Auto Answer to On in Step 4, then do the following. -
Page 39: Faxing
Faxing Sending faxes using the computer Faxing For Windows users CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up With a document open, click File > Print. this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. -
Page 40: Receiving Faxes Automatically
Faxing Receiving faxes automatically • Make sure that the telephone is plugged into the port on the back of the printer and that the printer is connected to the wall jack through the port. Make sure that Auto Answer is on: From the printer control panel, navigate to: >... -
Page 41: Wireless Networking
• From our Web site: If your access point is using WEP security, then the WEP key should be: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system • Exactly 10 or 26 hexadecimal characters Double-click the software installer package. -
Page 42: What Is Wi-Fi Protected Setup
• Make sure that you are using the latest version of the Wireless Setup Assistant application. For more information, visit www.lexmark.com. Configuring Wi‑Fi Protected Setup manually Note: Make sure your access point (wireless router) is Wi‑Fi Protected Setup (WPS) certified. For more Installing the Wireless Setup Assistant (Macintosh only) information, see the User’s Guide. - Page 43 Wireless networking Follow the instructions on the printer display. (PIN) SE THE ERSONAL DENTIFICATION UMBER METHOD From the printer control panel, navigate to: > Setup > > Network Setup > > Wireless 802.11b/g/n > > Network Connection Setup > > Wireless > >...
-
Page 44: Troubleshooting
Note: D is the letter of your CD or DVD drive. If Troubleshooting does not solve your problem Click Install, and then follow the instructions on the computer screen. Visit our Web site at http://support.lexmark.com to find the following: For Macintosh users •... -
Page 45: Software Did Not Install
Troubleshooting Software did not install Close the printer. If you encountered problems while installing, or if your printer does not appear in the list in the printers ELECT YOUR PRINTER FROM THE RINT DIALOG BEFORE SENDING THE PRINT JOB folder or as a printer option when sending a print job, then try uninstalling and reinstalling the software. Note: This solution applies to Macintosh users only. - Page 46 Troubleshooting EMOVE AND REINSTALL THE PRINTER SOFTWARE Note: Make sure the printer is not in Sleep mode. Press and hold for three seconds to turn off the printer. Unplug the power cord from the wall outlet, and then pull out the power cord from the power Printer is printing blank pages supply.
-
Page 47: Fax Troubleshooting
Troubleshooting In the Start Search or Run dialog, type devmgmt.msc. • If the printer is connected to a Digital Subscriber Line, then make sure you are using a DSL filter for the printer. Press Enter, or click OK. • If the printer is connected to a VoIP adapter or cable modem, then make sure that the printer is plugged The Device Manager opens. - Page 48 Troubleshooting AKE SURE THAT THE PRINTER MEMORY IS NOT FULL > Setup > > Fax Setup > > Dialing and Sending > > Auto Fax Convert > Check to see if automatic fax conversion is set to On. The printer saves an incoming fax to the printer memory before it prints the fax. If the printer runs out of ink or runs out of paper while receiving the fax, then the printer saves the fax so you can print it If it is not set to On, then press the arrow buttons to select On, and then press later.
-
Page 49: Wireless Network Troubleshooting
Troubleshooting Wireless network troubleshooting Printing a network setup page A network setup page lists the configuration settings of the printer, including the IP address and MAC If you are having trouble setting up your printer on a network, print a network setup page, and then see address of the printer. -
Page 50: Cannot Print Over Wireless Network
Troubleshooting If you are using one of these boxes and need more information, then see the documentation that came Cannot print over wireless network with your box, or contact your internet service provider (ISP). If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, then try uninstalling and reinstalling the software. - Page 51 Troubleshooting If you do not know the IP address of the access point, then do the following: Applications > Internet Connect > AirPort Open the command window. The SSID of the network that the computer is connected to appears in the Network menu. Write down the SSID.
- Page 52 Troubleshooting If you see this message again after you have waited long enough for the printer and the laptop to If the printer or the laptop still does not receive a valid IP address, then there is a problem with your connect to the network, then there may be a problem with your wireless network.
- Page 53 Troubleshooting Apps list > Run > type control printers > OK In Windows 7 or earlier Click , or click Start and then click Run. In the Start Search or Run dialog, type control printers. Press Enter, or click OK. Right‑click the printer, and then select Properties (for Windows Vista or earlier) or Printer properties (for Windows 7 or later).
-
Page 54: Edition Notice
Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries. - Page 55 Index cannot run fax software 48 energy Index cannot send faxes 47 conserving 5 Group List 38 cartridges, ink EXT port 14 ordering 17 e‑mail function checking an unresponsive printer 44 setting up 29 incorrect language appears on display 44 Address Book 38 checking the dial tone 37 e‑mailing...
- Page 56 Index IP addresses 49 printhead digital telephone service 33 page does not print 45 notices 2, 54 aligning 18 DSL connection 32 printer does not respond 46 printhead access area 14 standard telephone line connection 30 printer printing blank pages 46 printhead nozzles VoIP connection 32 software did not install 45...
- Page 57 Index Wireless Setup Assistant (Macintosh) using 42 Wireless Setup Utility launching 42 Wireless Setup Utility (Windows only) installing 41 Wireless Setup Utility (Windows) using 41 wireless troubleshooting cannot print over wireless network 50 Wi‑Fi Protected Setup configuring manually 42 using 42 Wi‑Fi Protected Setup logo identifying 42...