Table of Contents
Troubleshooting
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Summary of Contents for Lexmark S315
- Page 1 S310 Series Quick Reference Guide October 2011 www.lexmark.com...
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Page 2: Important Safety Information
For warranty returns, call 1-800-332-4120. This patented printer is licensed for, and designed to work with, only genuine Lexmark inkjet cartridges for the life of the patented printer. You agree to: (1) use only genuine Lexmark inkjet cartridges with this... -
Page 3: Table Of Contents
Contents Contents Making copies........................22 Making a two‑sided (duplex) copy automatically...............22 Important safety information............2 Canceling copy jobs......................23 Scanning..................24 About your printer................4 Tips for scanning.........................24 Finding information about the printer.................4 Scanning to a local computer.....................24 Minimizing your printer's environmental impact..............4 Scanning to a flash drive or memory card................24 Printer models........................5 Scanning directly to e‑mail using the printer software............24 Printer features........................5... -
Page 4: About Your Printer
Recycling support • Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program. To Available on the installation software CD. return an ink cartridge, go to www.lexmark.com/recycle. Follow the instructions to request a Available on the installation software CD and on the Lexmark Support Web site at postage‑paid bag. -
Page 5: Printer Models
About your printer To read the Lexmark Environmental Sustainability Report, see www.lexmark.com/environment. Setting up the printer Note: Your printer may not come with some of these programs or some of the functions of these Unpack the printer. programs, depending on the features of the printer that you purchased. - Page 6 With a CD or DVD drive (Windows/Macintosh) Without a CD or DVD drive or for Linux Download the printer driver from www.lexmark.com. Note: If the installation screen does not appear after a minute, then see “Installation screen did not appear during installation”...
- Page 7 About your printer Open the paper feed guard. Load paper. Notes: • Use the paper guide adjustment lever to adjust the paper guides. • Do not load more than 100 sheets in the paper support. Use the paper guide adjustment lever to extend the paper guides. Close the paper feed guard.
- Page 8 About your printer Extend the paper exit tray. Make sure the printer is on. Using the printer control panel, press the up or down arrow button until the language you want is Connect the power cord only. highlighted on the display, and then press Note: Do not attach the USB cable yet.
- Page 9 About your printer Set the country or region, and then press Set the time zone, and then press Country/Region Country/Region Time Zone Time Zone United States (UTC-05:00) Eastern Time (USA/Ca.. Albania (UTC-06:00) Central Time (USA/Ca... Algeria (UTC-07:00) Mountain Time (USA/C... Please choose a country or region and press OK Please choose a time zone and press OK Set the date.
- Page 10 About your printer Unpack the ink cartridges, and then remove the protective caps from the cartridges. Close the printer. Insert each ink cartridge. Slide your finger along the ink cartridge until the cartridge clicks into place. Press to print an alignment page. Notes: •...
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Page 11: Understanding The Parts Of The Printer
About your printer Understanding the parts of the printer Use the Paper support Load paper. Paper guide adjustment lever Adjust the paper guides. PictBridge and USB port Connect a PictBridge-enabled digital camera or a flash drive to the printer. Paper exit tray Hold paper as it exits. -
Page 12: Using The Printer Control Panel
About your printer Using the printer control panel Power • Turn the printer on and off. • Switch to Sleep mode. Note: When the printer is on, press to switch to Sleep mode. Press and hold for three seconds to turn off the printer. Display View: •... -
Page 13: Using Flash Drives
About your printer Warning—Potential Damage: Do not touch any cables, any network adapter, any connector, the memory Cancel • Cancel a print, copy, or scan job in progress. device, or the printer in the areas shown while actively printing, reading, or writing from the memory device. A •... -
Page 14: Ordering And Replacing Ink Cartridges
Open the printer. High‑yield magenta color cartridge 150XL 150XLA Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or recycling. Available only on the Lexmark Web site at www.lexmark.com. Lexmark S319 models Item... -
Page 15: Maintaining Ink Cartridges
Ordering and replacing ink cartridges Press the release tab, and then remove the used ink cartridge or cartridges. Insert each ink cartridge. Slide your finger along the ink cartridge until the cartridge clicks into place. Installing ink cartridges Remove the ink cartridge from the pack, and then remove the protective cap from the ink cartridge. If your ink cartridge comes with a twist cap, then remove the cap. - Page 16 Ordering and replacing ink cartridges If you aligned the cartridges to improve print quality, then print your document again. If print quality has not improved, then clean the printhead nozzles. Cleaning the printhead nozzles If you have not been using the printer for a long period, then you may need to clean the printhead nozzles to improve the quality of your prints.
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Page 17: Using The Printer Software
PCLinux OS 2010 Using the Windows printer software The printer driver for this operating system is available only at http://support.lexmark.com. Software installed during printer installation When you set up the printer using the installation software CD, all the necessary software was installed. -
Page 18: Using The Macintosh Printer Software
Abbyy Sprint OCR Scan a document and produce text that you can edit with a Using the Macintosh printer software word‑processing program. Lexmark Wireless Setup Utility • Set up the wireless printer on a wireless network. Launching the Print dialog (referred to as Wireless Setup •... - Page 19 Double‑click the Web link that you want to visit. Customer Support Contact customer support. Lexmark Software Updates Download and install the latest printer software. Lexmark Online Visit the Lexmark Web site. Order Supplies Online Order ink or supplies. Printer Registration Register your printer. Visit Lexmark SmartSolutions •...
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Page 20: Printing
Printing Navigate to: Printing Layout tab > Print on Both Sides (Duplex) area > Print on both sides • Click Long edge for print jobs with pages that are bound along the long edge of the page. • Click Short edge for print jobs with pages that are bound along the short edge of the page. Printing a document Click the Paper/Finishing tab, and then select a supported paper type. -
Page 21: Printing Photos From A Flash Drive
• For other Lexmark printers, your mobile device can send print jobs to your printer as long as the printer software and LexPrint Listener are installed on the computer where the printer is connected. Canceling print jobs Note: The application referred to as Rendezvous in Mac OS X version 10.2 is now called Bonjour by... -
Page 22: Copying
Copying From the Copy menu screen, press the up or down arrow button to scroll to the option you want to Copying set, and then press the left or right arrow button to scroll to the setting you want. If necessary, press to make a selection. -
Page 23: Canceling Copy Jobs
Copying Canceling copy jobs To cancel a copy job, press , and then press Scanning stops and the printer returns to the previous menu. -
Page 24: Scanning
Scanning Press the up or down arrow button to scroll to the scan option you want to set, and then press the Scanning left or right arrow button to scroll to the setting you want. Set the color, quality, original image size, and other scan options. If necessary, press each time you make a selection. -
Page 25: Scanning To A Pdf
Scanning Select Email photo, Email document, or Email PDF. From the Applications folder in the Finder, launch the application you want to use. Note: You can select Email document only if an OCR application is stored on your computer. Note: Use any application that supports your printer. Scanning starts and the scan progress dialog appears. -
Page 26: E-Mailing
E-mailing You can load postcards, photos, small items, transparencies, photo paper, or thin media (such as E-mailing magazine clippings). • Close the scanner cover, if possible, to avoid dark edges on the scanned image. Before you can send an e-mail, you must first configure the network connection and e-mail settings of •... -
Page 27: Wireless Networking
Wireless networking For Windows users Wireless networking Close all open software programs. Insert the installation software CD. Information you will need to set up the printer on a If the installation dialog does not appear after a minute, then launch the CD manually: wireless network Click , or click Start and then click Run. -
Page 28: Configuring Wi-Fi Protected Setup Manually
Wireless networking You can find these WPS logos on the side, back, or top of your access point. For more information on accessing the wireless settings and determining the WPS capability of your access point, see the documentation that came with the access point or contact your system support person. Configuring Wi‑Fi Protected Setup manually Note: Make sure your access point (wireless router) is Wi‑Fi Protected Setup (WPS) certified. -
Page 29: Troubleshooting
Incorrect language appears on the display If Troubleshooting does not solve your problem If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the Visit our Web site at http://support.lexmark.com to find the following: following: •... - Page 30 Troubleshooting If your printer does not appear in the list, then try either of the following: HECK THE CONNECTION • For a USB-connected printer, remove and then reconnect the USB cable. Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. •...
- Page 31 Troubleshooting If the cartridges do not seem to fit, then make sure the printhead is properly seated, and then try Cannot delete documents from the print queue installing the cartridges again. If you have jobs stuck in the print queue and cannot delete them to get other jobs to print, then the Load plain, unmarked paper.
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Page 32: Wireless Network Troubleshooting
Troubleshooting Wireless network troubleshooting Printing a network setup page A network setup page lists the configuration settings of the printer, including the IP address and MAC If you are having trouble setting up your printer on a network, print a network setup page, and then see address of the printer. - Page 33 Troubleshooting ISCONNECT FROM SESSION OVE THE COMPUTER AND OR PRINTER CLOSER TO THE ACCESS POINT When you are connected to another network through a VPN connection, you will not be able to access The range of your wireless network depends on many factors, including the abilities of your access the printer over your wireless network.
- Page 34 Troubleshooting Type the user name and password of the access point when prompted. Write down the SSID, security type, and the WEP key/WPA passphrase (if shown). Click OK. Notes: In the Wireless settings section, look for the SSID. • Make sure you copy the network information down exactly, including any capital letters. Write down the SSID.
- Page 35 Troubleshooting Locating the printer IP address AKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED • From the printer, print a network setup page. Note: This solution applies to Windows users only. In the TCP/IP section, look for Address. • View the printer settings. Click , or click Start and then click Run.
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Page 36: Notices
For Lexmark technical support, visit support.lexmark.com. For information on supplies and downloads, visit www.lexmark.com. If you don't have access to the Internet, you can contact Lexmark by mail: Lexmark International, Inc. Bldg 004-2/CSC 740 New Circle Road NW Lexington, KY 40550 ©... -
Page 37: Index
Index tips 22 replacing 14 Index inserting a flash drive 13 creating from scan 25 installation screen did not appear Personal Identification Number method automatically 29 using 28 documents installing printer PictBridge port 11 printing 20 aligning the printhead 15 on wireless network (Macintosh) 27 power supply port 12 scanning using the touch screen 24... - Page 38 Index installation screen did not appear automatically 29 safety information 2 page does not print 30 scan job printer does not respond 31 canceling 25 printer printing blank pages 30 scanner cover 11 software did not install 29 scanner glass 12 troubleshooting, wireless scanner unit 12 cannot print over wireless network 32...
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