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TROUBLESHOOTING
Problem
Full-time surge protection
outlets stop providing
power to equipment.
The UPS does not perform
expected runtime.
The UPS will not turn on.
PowerPanel™ Plus is
inactive (all icons are gray).
SPECIFICATIONS
General
Input
UPS-Output
Full-time Surge Protection
Output
Battery
Interface
Possible Cause
Circuit breaker has tripped
due to an overload.
Battery not fully charged.
Battery is slightly worn out.
The on/off switch is
designed to prevent
damage by rapidly turning
it off and on.
The unit is not connected
to an AC outlet.
The battery is worn out.
Mechanical problem.
The serial cable is not
connected.
The serial cable is
connected to the wrong
port.
The unit is not
providing battery power.
The serial cable is not the
cable that was provided
with the unit.
Model
Capacity
Frequency
Voltage Range
Line Conditioning Regulation
On Battery Output Voltage
Regulation
Transfer Time
On Battery Output Wave Form
Max. Load
Max. Load
Battery Type
Number of Batteries
Recharge Time
Communication
LED Indicators
Output Receptacles
Turn the UPS off and unplug at least one piece of equipment.
Wait 10 seconds, reset the circuit breaker by depressing the
button, and then turn the UPS on.
Recharge the battery by leaving the UPS plugged in.
Contact CyberPower Systems about replacement batteries at
tech@cyberpowersystems.com
Turn the UPS off. Wait 10 seconds and then turn the UPS on.
The unit must be connected to a 110/120v 60Hz outlet.
Contact CyberPower Systems about replacement batteries at
tech@cyberpowersystems.com
Contact CyberPower Systems about at
tech@cyberpowersystems.com
Connect the serial cable to the UPS unit and an open serial port
on the back of the computer. You must use the cable that came
with the unit.
Check the back of the computer for an additional serial port.
Move the cable to this port.
Shutdown your computer and turn the UPS off. Wait 10
seconds and turn the UPS back on. This should reset the unit.
You must use the cable that was included with the unit for the
software and the unit to be able to communicate.
AVR Max. boost 13% of input voltage for output regulation while
input voltage is from 8% to 30% under nominal.
AVR buck 13% of input voltage for output regulation while input
voltage is from 8% to 26% over nominal
120 Vac ±5% (user adjustable)
4ms typical, including detection time
Simulated Sine Wave Form
Sealed, Maintenance-free lead acid battery
4 to 8 hours from total discharge
RS-232 with Plug and Play interface / USB Adapter
Win 98, Win NT, Win 2000, Win ME, Win XP
Power On, Electrical Wiring Fault
3 Battery-powered and full-time surge protection
6 full-time surge protection
Solution
CPS825AVR
825VA (410W)
57Hz to 63Hz
92v – 145v
825VA (410W)
12 Amps
12V / 9AH x 1
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