General Information - ADC Cross-Connect DSX-1 Operational Procedures Manual

CUSTOMER INFORMATION AND ASSISTANCE
For customers wanting information on ADC products or help in using them, ADC offers the services listed below. To obtain any
of these services by telephone, first dial the central ADC telephone number, then dial the extension provided below. The central
number for calls originating in the U.S.A. or Canada is 1-800-366-3891. For calls originating outside the U.S.A. or Canada, dial
country code "1" then dial 612-946-3000.
Sales Assistance
Extension 3000
Systems Integration
Extension 3000
BCG Technical Assistance Center
Extension 3475
E-Mail: technical@adc.com
Product Return Department
Extension 3748
E-Mail: repair&return@adc.com
Product information may also be obtained using the ADC web site at www.adc.com or by writing ADC Telecommunications,
Inc., P.O. Box 1101, Minneapolis, MN 55440-1101, U.S.A.
Contents herein are current as of the date of publication. ADC reserves the right to change the contents without prior notice. In no event shall ADC be liable for any damages
resulting from loss of data, loss of use, or loss of profits and ADC further disclaims any and all liability for indirect, incidental, special, consequential or other similar
damages. This disclaimer of liability applies to all products, publications and services during and after the warranty period.
This publication may be verified at any time by contacting ADC 's Technical Assistance Center at 1-800-366-3891, extension 3475 (in U.S.A. or Canada) or 612-946-3000
(outside U.S.A. and Canada), or by writing to ADC Telecommunications, Inc., Attn: Technical Assistance Center, Mail Station #71, P.O. Box 1101, Minneapolis, MN 55440-
1101, U.S.A.
• Quotation Proposals
• Ordering and Delivery
• Complete Solutions
• Network Design and Integration Testing
• System Turn-Up and Testing
• Network Monitoring
• Technical Information
• System/Network Configuration
• Product Specification and Application
• ADC Return Authorization number and
instructions must be obtained before
returning products.
ADCP-80-514 • Issue 1 • January 1999
• General Product Information
• Ordering and Delivery
• Power Monitoring and Remote Surveillance
• Service/Maintenance Agreements
• Systems Operation
• Training (Product-Specific)
• Installation and Operation Assistance
• Troubleshooting and Repair
• ADC Return Authorization number and
instructions must be obtained before returning
products.
© 1999, ADC Telecommunications, Inc.
All Rights Reserved
Printed in U.S.A.
Page 14